[Resolved] OneAssist Consumer Solutions — one assist deactivate one assist plan | |||
Hello there I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission. I also got a mail from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident: 17 jan 2018 Hdfc credit card no. Xx1725 Oneassist relationship number: 6122089 Was this information helpful? | |||
Mar 1, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 24, 2019 OneAssist Consumer Solutions Customer Care's response Dear Sumit, Greetings from OneAssist! We're sorry for the inconvenience caused. Your membership cancellation is processed vide service request number 3908735. Your amount 1899/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, OneAssist, Social Media Team. Verified Support Jan 25, 2019 OneAssist Consumer Solutions Customer Care's response Dear Sumit, We understand your concern. Please be informed, we have forwarded your case to the concerned team regarding the refund for the cancellation of your membership. They will get back to you shortly. Regards, Devendra, OneAssist, Social Media Team. Verified Support Jan 28, 2019 OneAssist Consumer Solutions Customer Care's response Dear Sumit, Greetings from OneAssist! As per the telephonic conversation. Your membership cancellation is processed vide service request number 3908735. Your amount 1399/- will be credited in bank account within 4 to 5 working days. Regards, Devendra, OneAssist, Social Media Team. | |||
 3 Comments | |||
Comments
My cancelation ref no 3885745 pls check on this...i received reply that refund will done within 7 days...but still i had not got any refund...so pls check and revert me as soon as possible.
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Please deactivate my one assist wallet assist plan which is getting renewed automatically without even my knowledge or permission.
Relationship number:181138
Plan : Power Individual
Relationship number:181138
Plan : Power Individual
I am HDFC credit card holder customer. On dated[protected] from my credit card ending 3240 debit 1399 rupee without me informe. I am not interested one assit.pls cancellation this and refund my 1399 rupee.
Naib Singh
[protected]
Naib Singh
[protected]
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