OneAssist Consumer Solutions Complaints & Reviews

Hi
I am using hdfc credit card with out any intination you have deducted amount of 1399/- from my credit card to one assist wallet plan. For which, same amount of money deducted agin for renewal. As i dont wont this plan to be continued, so i request you to dactivate the plan immediately.

I have called one assist customer service asking for deactivation of mentioned plan but they could not help with the same. So i...

Hi
I am using hdfc credit card with out any intination you have deducted amount of 1399/- from my credit card to one assist wallet plan. For which, same amount of money deducted agin for renewal. As i dont wont this plan to be continued, so i request you to dactivate the plan immediately.

I have called one assist customer service asking for deactivation of mentioned plan but they could not help with the same. So i...

Hi sir
This is mahender. N ([protected]) already given the complaint by cal to akshay customer care supervisor. He assured me to refund the amount. That call ([protected]) belonging u i checked in google also, after that i said details and all the information given to that person.
Call received number : [protected]
Call received time ; 12:45 pm (23 feb 2019), duration of call : 32min 40 sec
Call received my alternative...

Hello there

I received bill indusind credit card that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 8 feb 2019
Oneassist relationship number :...

As per my refund option you says i will receive rs 699. But yesterday credited (10 dec 2018 as bank records) 500 only. Rs 35.56 credit in my account, i don't know from where they arrive, if this amount not sent by you credit the balance 199 rs to my account today. And send the plan closed letter to me by mail, other wise company will deduct again in next year. Company is trying to catch fish without wet their hands. My past 4 years experience...

I am a hdfc bank credit card holder. The bank has auto debited rs. 3, 702/- from my credit card number ending with 1437 without my concern on date:17/02/2019.
I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.3, 702/-

Oneassist relationship number : 1723134
Name :- mariselvam r
Mobile no. :- [protected]
Credit...

Hello
My name is kamal kumar gautam

Received sms from indusind bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission. I also got a mail from one assist team. I don't even know the company and there plan.

I also received fake message of this i will upload message screener shot. Just look on message also fake name is mention on this

Refund my deducted amount....

Hello there

I received sms from hdfc credit bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 8 feb 2019br...

Sir,
I got a msg from one assist regarding their plans, but without my concern they activated the one assist plan and charged me towards subscription.. The amount of money has been taken from my bank account without my concern. I don't want the one assist plan and please refund my bank account money asap.
Please deactivate the one assist plan and refund my money amount asap.
Hdfc credit card no.-*0307
One assist...

How many compliants can see here aganist one aasist company about with out consent take money from account.
But again and again company repeat the same process.
Past month i contacted hdfc bank to cansel the auto payment option, but they says they cannot able to do it. Auto payment option can only deactivate on assist company only.
I think iam the owner of my hdfc bank account. But bank says the customer cannot cansel...

Dear oneassist team,

Greetings of the day!

I received sms from icicibank today that rs-1899/- deducted from my debit card to one assist membership fee. I dont even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.
I want my money back. Dont dare again to do this.

Please deactivate and refund my...

I would like cancel all services regarding one assist. Because the company take money from my credit card without any information. These type of activities are not a good one. The company must inform me before take money from my card. So please cancel my plan and refund the sum of rs 1399 that you take from my account. And i don't want any service regarding one assist....

Oneassist has activated “oneassist for wallets” plan without informing and getting my consent. They have deducted premium from icici bank.

When i asked them, executive mentioned bank must bave called you and we got approval from bank. My arugumemt is - if i am paying for premium how bank can approve on my behalf and when bank did not take my consent.

I have raised sr 3984063 with oneassist asking them to...

Sir,
Relation ship no-636959

I’am linto john, last 4 years your one assist deducted amount automatically from my credit card for one assist plan.
I asked them and they says auto payment option is activated on my account. I didn’t use this service till now. Last december 2018 deducted money and i contacted one assist and they says deducted amount is not credit back. I have received a call from courier to...

Hi! My humble request to every one don't go with these cheaters, they really doing false business by fake marketing promise.

Perfect symptoms of fraud company. I am considering taking legal action to prevent others from getting duped by this fraud company.

The customer service is horrible and it is the worst company to buy insurance from.

Icici customer call and tell information about one assist...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399.61/- from my credit card number ending with 4965 without my concern on date:16/02/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399.61/-

Oneassist relationship number : one assist mfee
Name :- aditya...

I got my samsung handset insurance purchased with relationship number 6026445 and membership id [protected], plan name:airtel secure plan (Rs.40000), imei no./serial no.:[protected] validity from 02/01/2019 - 01/01/2020
I submitted my claim of damage on 23rd jan 2019 and i uploaded the images as well. They varified and arranged a pick up. After that they rejected the claim mentioning that the imei number on the back panel is mismatch.br...

I have raise a insurance claim for mobile repair, due to rain my mobile got damage but insurance company clsoe my claim saying that its act of god.
See below mail -

Dear ekbal ahmad,
We would like to inform you that your service request number 3979052 has been closed on sat feb 16 14:01:40 ist 2019 in view of -

Reason: the damage is not due to accidental causes

Remarks: damage happened...

Hi :

Many times i informed you, deactivate the plan and refund the money. No response from your side till the date. I mentioned the problems and resolve it.. And refund the money. I want full details from your side. I dont need any plan. Please deactivate the plan and refund the money rs.1899...
I don't want any benefits at all kindly please cancel this one assist membership and refund all my detected amount of past...

I received an sms from kotak mahindra bank that a transaction of 1398 had been done on you credit card xx4051at one assist consumer solution on 16 feb..

I have never sign up for this then how can you deduct money directly..

I have not even signed a credit card form. And while the representative also didn't mention about this.. How can you deduct money from my credit card unauthorized way.

I have...