OnePlus India Complaints & Reviews

I brought the earphones 11 months ago and it stopped working all of the sudden I went to service center there gave me a new one again it was a deafult piece where it made all cracking sounds and created headache and again I went to service center there gave me new one again and you know what again it made those sounds total 3 times I have went still now I didn't get a earphones without deafult piece there even call there said there will come...

Television keeps on restarting while using, we are not able to watch anything without problems. Software has been updated twice, motherboard has been changed and now technician has asked for panel replacement. Seeing such quality of a newly bought TV is raising concerns for long term use. We have raised multiple complaints either to fix this issue or replace this unit with a new one, since the technician is unable to fix the issue from almost...

This product is not proper work and battery discharge before 24hrs so kinldy look into this and replace product

Thank and regards...

One plus 40 inch TV was purchased from Croma Chennai anna nagar on 29th October, delivered on 30th October and installation was done in week. After few days o[censored]sage there was a display issue, complaint was registered with croma as. One plus technician came over to check on 8th Dec 2021 and confirmed replacement will be done in a week. It's been 3 weeks and no replacement was done. Also no proper response from one plus and croma. Phone calls...

I am having a worst experience while claiming warranty of my device(REF ID: OF6DDCNDBW2U). It was picked up on 13 oct 2021 for repair, after pursuing for more than two months, I have still not received it.Customer care people keep on saying that my case is escalated for about 1 and half month. They just keep on asking for more time from me. Their application shows that device shipped until now(18 December 2021), but how come it is taking...

My phone has a manufacturing defects but service center employees says we can do anything you have to pay for it.
It's had not even a month my screen is completely gone black because of defects on screen with no external damages.
I have not faith in service center employees as they have talk rudely with me and have no sense how to talk to customer absolute pathetic service.
I have faith in OnePlus higher authority who...

I raised a repair issue on 2 /12/2021 i have submitted device bill on one plus care . I talked to customer care they say to me due to some technical glitch i get notification of repair cancelled.please solve my issues and i have try many times in your customer care number there is no any positive response my registered mobile number is [protected] and refrence id is 9M8AX5RZ6R0Z . I have call from unknown number from your side today but when...

I bought the bullets edition on last August month, last few days to I am facing charging issue and charging indicator problem....

On March 2021 i purchased a One Plus Tv from a OnePLus Store and it was working absolutely fine till August 2021 and after that my Tv got blackout screen and it is not working till now. I raised a complain from September and then till now i still rasing a complain almost 15 time in this 3months but they keep giving me fake promises to resolve my problem. After having one wait wait on November they gave me a complain number which is[protected]...

My new oneplus nord 2 is lagging everyday, i have purchased that since just two months, and i dont know what bug it is or whats wrong, i have done formatting phone .but still after a week, same problem is coming, i just dont want the phone now, i want my complete money back...

Bass problem...

LED TV / Y series 32Y1 / TV worked 1ly for 7 days / contacting customer care for more than 1 and half month / noone came to repair

One plus TV - Y series 32Y1 - Model 32HA0A00 - F6210014B6EK00368 - SKU Code [protected] - EAN Code[protected]

My contact number: [protected]
Comfortable language: Tamil

I bought One Plus LED TV this 20th October 2021 through amazon. The worked properly only...

The oneplus budz was purachsed and already replaced once as I got a defective piece. After 6 months the replacement item also showed up. Repair was created on Oct 19th and picked up on 21st October 2021. I have not yet received the product back. The application still shows requested for parts. It's been 40 days....

Dear Oneplus, its been 32 days that i gave you my phone for a battery related issue. I live in Faridabad from where the phone was picked and you shipped my phone Bangalore. After waiting for 10 days for the repair to be initiated I cancelled the repair request in order to get back my phone as one has a lot of important tasks related to work. Now its been 22 days after that and you Bangalore service centre is yet to dispatch the phone. Please...

Got installed on 15th November. First time after installation when I tried opening the TV, it didn't work. I complained to the CC the same day who took the complain as DOA and told me that the issue will get resolved in 5-7 working days. Since, then I am calling CC and everybody is saying the same thing that the issue will get resolved in 5-7 days, though I have not received any call from oneplus's side...

I had purchased oneplus wireless bullets z headphones from SS communications kolhapur.After using them for 6 month my left side headphone stopped working so i had given it for replace to ss communications latur as it was in warranty period. So its been 2 and half month now but i havent recieved my headphones back.The executives just keep saying that there is a problem from companies end. It is very bad experience i have viaited the store...

Dear Sir / Madam,

I am writing to you to raise an issue about: Defect OnePlus 8T

The issue that I have experienced was: I bought a new OnePlus 8T 5G . the phone lags, freezes & half of it's text aren't displayed. The phone is under manufacture warranty.
This issue is from the beginning,
1. Phone hangs.
2. Display of half texts in many apps
3. Sound doesn't come sometimes when someone...

I have brought a tv y series 43inch. On 18 October i raised a compliant in OnePlus web page and I got the no. EGMIFI0NPMGX, MRPBTGHADIH3, but i thought it would be resolved. Unfortunately they deleted the requested by not resolving. Again I called on 20th of October to cc no and raised a ticket no.[protected]. Till date no one visited the location.. and even I'm ready to take the tv to thier store in t.nagar or Vrmall waiting still no...

Hello,

I own one plus 5 and 6 for which ordered cable and by mistake I had placed an order for 2 Type C to Type C cable. I realised it only after the delivery of the product and immediately contacted the customer care. But the customer care was unfriendly and kept repeating their no return policy. I understand you can maintain your policy but do give some time for customers to return/replace for orders. Atleast if this warp...

One side not working...