OYO Rooms Complaints & Reviews

We booked hotel for 5 nights in bhubaneshwar oyo village inn 10510, booking id jbry4071, we were outright denied check-in though we had pre paid entire amount online. We were denied entry and were asked to pay the entire amount in cash again if we wanted to check-in. We took a change in hotel through oyo only to find another hotel which was extremely dirty, shady and ridiculous which was not managable. We were left loitering on the road in...

Hello team oyo

My concern is for udaipur city in rajasthan.
This is the second time i am facing the same problem that whenever i book a room online which states oyo above the hotel name. The amount always get deducted and i receive a confirmation voucher against it, but at the time of check in, both times the hotel denied me to check in the room. They admit that yes we have a booking of your name but we cannot allow...

We had a booking at oyo hotel nainital with a booking id tacu3642, we did not check in the hotel due to dirty hotel room issue but money 1299 get deducted at that time and they insured us to it will return in 24 hours, but later they said it will take 7 to 14 days, it's already more than 10 days gone but they did not initiated the refund and not responding to us properly
Please look into this and do necessary action needed.
They...

I booked two rooms with oyo hotels check in date 11th of november and check out date 12th of november booking id 'ncpx5173'. Hotel listed television in amenities. That tv wasn't working so i complaint the same to hotel manager andhe promised me to fix it in an hour... I called him 5 times but he didn't fix tv during my stay.in evening bathroom also got locked from inside which manager opened after an hour. I faced so much mental agony so...

Hey Team,

I don't find Oyo a good app to use for hotel booking and all services, I faced a lot of problems booking Oyo, many times hotel refuse to accept booking from Oyo and many time they refuse the online payment booking from Oyo, I want to delete my Oyo Account but there is no wany to do this please help me to delete my Oyo account as soon as possible.

Thanks,

Devyani Rathore...

This is inform to all my self Sapan Kumar Rout from balasore i will book hotel Ashribad Bhawan from OYO on 16th Nov 2019,
Ashribad Hotel staff behavior very bad not provide towel blanket, normal water etc. then ii complen to OYO custemercare but till night i will wait but not solve the problem from OYO team, OYO customer care say but not solve this problem,...

Dear Sir/Madam,
My Consumer Forum Complaint No: 1677734
Booking ID: EQUT9258 OYO 11079 Hotel Prestige- Hotel Denied to Check in because OYO didn’t pay to hotel’s outstanding as per my package

Complaint to +91-[protected] than shifted to OYO 3169 Hotel Lotus Grand Booking ID: TJND6281
As
where is my excess amount which I paid???
Dialed Call
+91-[protected] Friday 30 August 1.51...

Hotel agent cheated me of 2822 rupees.
I made oyo hotel room payment twice
Once using phone pe and once using cash.
Hotel agent promised of refund once phonepe transaction successful.
Now he refused to return my amount. Please take necesary action. I have all proofs. Oyo elite kurlappa shopping complex 2nd floor bengaluru.
I demand the hotel agent to refund my amount. Or else il file a criminal complaint...

The security guard in oyo 43697 hotel grace triveni nagar, chowk, talawade rd, sahyog nagar, pimpri-chinchwad, maharashtra 411062 took my number when i had called reception, i had to do it since wifi was not working and no intercom was provided.
He sent me abusive messages on whatsapp.

I had attached all screen shots for reference.

He was drunk and every night he use to come there drinking the other...

I had booked a room in oyolife pg in south dum dum property id -1160, but i left the room in a week. At first i paid security deposit of 4800 and the next month november i paid 4100. But when i left the pg room i had paid the rent of november. I had put a move out request in their app for refund but no response till now from their side and no assistance.
These people only will cling to you when they want their rent but after that...

Dear sir,

I have booked hotel thru agoda site with subject request.
My booking as for 13th to 15th november,
Oyo 18981 amber palace mumbai.

When i reached properties, they denied check-in.
I stayed in the same property paying complete amount.
While i already paid thru agoda.

Pls advise how to get my advance money back.

My id [protected]@yahoo.com...

I booked a hotel in oyo 46909 executives nest check in date 23 nov '19 to check out date 26 nov '19 through oyo app. I visited to hotel on 17 nov '19 to know the status of my booking.
Hotel manager 'om prakash & sanjiv pandit' refused to give the hotel at scheduled check in date because booking amount was too less for them.
They were saying that they booked the hotel on these days to someone and they are giving more amount than...

They promised fully furnished accommodations and allocated me room 108, but in the end they said that it was given to someone else and that i had to stay in one of the other rooms and wait. This alternate room did not have water, an ac or a geyser, it also has rusty fittings. Things that they promised to provide in their website. The room is also infested with bedbugs. When i requested a shift to the room that was allocated to me. They said...

What a pathetic stay!

I have been your customer when it was all started and the no of times that i have stayed with you is more then 100, i have been keep on promoting about you in all my circle, but now i can say that you lost your loyal customer.

Dear oyo team,

This is regarding the booking id: ahux7589,
As recently i made a booking through your app with updating my company gst no....

Ref: oyo 15049 : booking id: zpin7693
I stayed in oyo009 town house, white field hyderabad from 10-13, nov, 2019. I am to inform you that i paid rs 8000/ to oyo (Rs 2000/- during check in and rs. 6000 during check out). Payment details are attached. The counter staff did not inform me about the advance paid by me. He should have taken rs 4000/ during my check out on 13.11.19 as the actual bill is rs 2000/-.
I therefore request...

Hi good morning,

On 7th & 8th november-2019 i have booked 2rooms booking i'd id uetb6348 & cvpf7942
I paid rs.1659/- through credit card and oyo team shared gst invoice rs.30/-
And
Another booking i'd cvpf7942 i paid rs.1965/- through credit card and oyo team shared gst invoice rs.119/-

Where is my balance amount which i paid??

Last 1week i am calling oyo call center but...

I booked oyo hotel oyo 37542 guwahati for 14 nov -18 nov 2019. That i checked out on 15 nov 19 because mosquitos in the room and also bathroom was unclean and liking. Oyo authorities promise me refund of 4088, that i have written on mail.
Now no oyo authorities replying me regarding my refund.
Kindly resolve the the issue also refund my amount....

To oyo rooms,
This is a compaint on oyo rooms saying that i anilkumar houseowner of homestay no 44684 of clt069, didnt get the promised amount of 40000 ad instead got 16800. Please make sure that i get the promised amount of houserent of my homestay otherwise we might be forced ro take action and cancel our contract on the homestay. To solve this matter please contact:[protected]...

I opted for oyo wizard gold membership while booking oyo townhouse 118 (Gagan vihar) on 20.10.2019. Then i cancelled this booking subsequently.

After that i paid rs. 399 for oyo wizard gold membership separately without any booking through oyo app. I received the confirmation that payment has been successful and oyo wizard gold membership has been given to me (Screenshot attached). Also 3000 oyo money has been added in my wallet...

Hi,

My bookind id (Pqev7325). I booked my stay for myself and my friends (3 adults) in hotel mars (Jew st, padma junction, shenoys, kochi, kerala 682035), from 12th till 15th november 2019 (3 days) stay.

I have paid my money online (Rs.5393) well before my travel. I promised from oyo that there will be complimentary breakfast for 3 o[censored]s on 3 days.

But the hotel said no breakfast, which would...