OYO Rooms Complaints & Reviews

I have booked a room through oyo rooms in amritsar in the hotel the queenstower for 16/10/2019 aycm9037 which by mistake got cancelled by my side after payment got debited. Against it i had a word with oyo team on mentioned number. They assisted me that i am initiating your refund against it but you book room again in the same hotel. I did as they said i booked second time tlox4697 and got debited twice, 1 for the earlier booking which got...

Hello,
I booked oyo life residence for one month starting from 10th october, 2019 for three residents that include my two sick brothers. I paid the charges for three o[censored]s (As per their coupon discount policy) and one month’s rent without any discount as the security deposit for all the three occupants as per their rental policy. Again as per the terms and conditions of our contract, i emailed oyo life checkouts the notice for vacating...

As i have booked an hotel name-spot on 49227 hotel siddarth from 27/09/19 to 29/09/19 and during check we have paid 1273 rupees to the hotel manager and my booking id-icua1209 we have went for work at 2 pm and come back to hotel at 4pm and we saw that the bathroom water is came from bathroom in our room and wet our bags so, we go to the hotel manager and said that change our room to the top floor and he angrily denies for changing our room...

Date of incident[protected]
client number - JBKZ3740
Description-
Hotel Golden Inn in MUMBAI (Jogeshwari) does NOT have any tie up with OYO hotels online application. OYO confirmed my booking on[protected] with me. Hotel does not allow me to check-in, I stayed outside hotel with my family and called 5 times OYO assistant but they did not even response positively. When all this happens with consumers where JAGO JHARAK...

I booked an Oyo room with booking ID VARU4578 after making the full payment but before checking when I called the hotel manager I was told that their relationship with OYO has been terminated and I have to pay again if I want to checkin. I had to call the OYO customer care at the middle of the night with my family( 1 kid and 1 infant) and pay for another hotel. I am yet to receive the refund of the booking amount and OYO doesn't bother to...

I booked oyo for cabana hotel meerut from[protected] to[protected] when i checked in at 12:00 pm the hotelier denied checkin due to clashes with oyo we suffered a lot after waiting for 7 long hours we were made to shift to another hotel... It cost me more than 300 rs and lot of harassment to shift to a new unseen hotel...
My itenary in first hotel included breakfast also but there in the other property i was denied breakfast tv was...

This was the worst experience i have ever happed with me. First oyo spoiled my booking with yavehi hotel. Then they have shifted me in o-collection veronica hotel where only 2 staff member was there. Room was very unhygienic. They gave me a water bottle which was dirty and has no cap on it. There were only two staff member one on the reception and second in the housekeeping department in the entire hotel premises and this was pathetic. How...

I made a bookin under the name C H Anil Kumar in OYO 15965 Hotel Nandi Gateway with booking ID ERQT5906. The payment has been made via Amazon Pay. The hotel denied booking and the issue has been escalated to customer care. After few days, they checked with the hotel and they sent mail that refund has been initiated. But till now I haven't recieved the refund and after calling they are making me hold for 50 min, and not replying. Attaching...

I booked my room on 26/10/19 - 28/10/19 with booking id: xkbj 4591 property code: 1187 centerstage, room no: c-9-12 with online.

I left my gadjet in the room when i checked out. I immediatelly called in the room captain in petaling jaya & inform that to get my gadjet. He said return call on afternoon. But failed to do it. I called back to the pj but no picked up the phone. (Worst services). The next day i called from morning...

Booking id: baph5968. I booked a room through the oyo app on mobile for two days in mandarmoni and payed an advance for it.
Upon reaching the resort, they denied any accommodations to me and my family and as i reported to them over phone they could not find a solution. With several requests and appeals we have been accommodated with a much higher priced rooms at the resort. Upon completing my stay i called them again stating my bad...

Booking id - shyp4132
Date of incident - 28 september 2019
My booking was confirmed by oyo, however when i reached at the property, i was denied the room. I am extremely disappointed by the way my calls/complaint are treated till now. Since it was raining heavily, it was not possible for me to hunt for other property (Nearby vicinity) and hence, i was forced to book another hotel's room at higher tariff and that also 5-6 kms...

I booked a room at hotel sukun, verhaal, gujarat for 29 th oct 2019 oyo, booking id was a0sg1208.. With full online payment through oyo.. Booking was confirmed by ito before a day..
When i reached the hotel sukun, on 29th oct, i was shockingly denied by hotel give me to a room.. As per hotel, they are not allowed oyo bookings.. As per hotel management, oyo has not paid last three month hotel bills..
I was shocked, terribly harassed,...

Booking registered number :- [protected]
Booking date 2nd november
I stayed there and there was no wifi working, no set up box so tv isn't working as well... Dirty patches on the wall... Leave this... There was no electricity and water and when we decided to leave n called oyo customer care they kept in hold for long long time... N in the end when we said we want to leave hotel around 3am so after a long unhold of call from a...

I booked resort from oyo at 7:45 pm, amount got deducted. I reached resort at 8:30 pm where i got to know resort was closed since last 1.5 months. There were no hotel/resort in 8 km from that resort. When called oyo, they started seeking information about bookings, resorts, mobile number... Instaed of helping with other hotel. I really doubt on their software since it does not reveal any information about customer to oyo and just deduct amount...

A week before hotel chain oyo listed our property hotel vista in goibibo, mmt and booking.com with the name of capital o vista. This is a very serious disaster which oyo has caused to our hotel. Our already existing listing with the name of hotel vista was automatically removed from these online travel agents (Otas) portals. Due to which we are suffering heavy losses this being the peak season due to diwali and two consecutive holidays.br...

I am one of the tenants in oyolife pg (Nod489 property) we are writing to you to seek an answer to all unfair means your company adopts in distorting money from their customers. Your company is running on very unethical grounds where you dont follow any clauses in your own agreement and all of your employees keep changing their statements as per their convenience.
I moved here in june on a fixed rent of 5800. When i came, as per our...

I have bought oyo wizard gold membership. For payment i opted for gpay. My payment was successfull. But in oyo app its still showing pending. I don't know what's the issue. But money has been deducted from my account. I have payment receipt also of transaction done through gpay.

After completing the payment the app showed me 3000 oyo money has been credited to my account. I got confirmation pop up also.

My contact...

My booking id - qdgr1729
Date of incident - 01/09/2019
Hotel rajwada, gurugram

Hotel owner denied my chekin because i had done online payment. He said that they are not accepting online payment due to some internal issue between oyo and hotel. Hotel owner not provide me room because i had done online payment.

From last 2 months i am facing this refund issue. Oyo customer care giving 7-14 working...

I booked a room at veraval, hotel dukung, gujarat for 29th oct before a werk with full online payment through iyo..
When reached the hotel dukung xd on 29 th oct, i was clear denied by hotel to check in.. As per hotel recespetionist, iyo bookings are allowed hete, oyo has not paid our three month payments..
At 5 o'clock early morning, i was helpless.. Oyo was failed to give me alternate stay on that time period..
I was...

Dear team can anybody guide me i am at shridi hotel which was booked through oyo app and on line payment was done the through card today i have arrived at the hotel and booking is not available where i have recevied confirm booking and i am in mental state and hay wire position. Pls send your area manager or send someone to take for word do the needful

Thanks
Pradeep
[protected]...