OYO Rooms Complaints & Reviews

Oyo hotel - such bad expereince - oyorooms.com consumer review - mouthshut.com

Dibakar bhattacharya
0 hrs 6 mins ago, 0 views

Oyo (On your own) - you’ll be stranded to figure out things “on your own” - that was my expereince with oyorooms yesterday. I had a confirmed booking at hotel corporate inn kolkata vide lksq6420 at oyo 30316 for 30th nov night. This was for senior citizen and i confirmed availability...

As i travel to different places i have issue regarding oyo is denying check in by saying we accept cash payment even if we have paid the bills at the booking time or they demand more money usually by saying we have this room of this rate. Basically they are trying to fool people. I want a reply from oyo regarding this issue. As i call to oyo support after the incident they are saying sir book another oyo. Why should i book new hotel what...

I have stayed at the oyo in mccook nebraska 3 times reacently. The rooms are filthy. There was drug paraphernalia in the hallway twice when staying there as well as the floor being filthy. Once the toiletries provided in the bathroom where open and been prior used. Twice staying there the room service not only pounded on the door hours before check out they also opened the door and tried entering it while we where asleep....

I had confirmed oyo booking at oyo 39479 gaffino's beach resort and when i reached there i was told they don't accept oyo bookings so can't give me room.
I called customer care and they tried to search another hotel, but the available hotels were either of higher value and we're far away. The calls got disconnected thrice with the customer care. The refund was initiated after struggling for 2 hours.
Shweta from escalations team...

Everyday i would get the notification for play and win from oyo app so once i tried it i won 1rupee next day 2 rupees it was transferred to my paytm and then i attested playing everyday i won twice 50’s, 21, 18 and all but i never got it in my paytm i even tried contacting the oyo customer care but they didn’t respond to it as usual. Either you people delete the game if you can’t stand on your words i mean the game isn’t necessary...

For my booking cyro8526, i have been struggling for my refund since 20 days now, i have called oyo support like hundreds of times, they told me that my refund was initiated on 11th nov 2019, i kept calling support to track my refund status but no one helped after these many days i again called oyo support and they told me that my refund was declined and i will have to wait for another 14 working days, ghest experience manager of oyo jyoti...

It has been 14 days since my complaint has been notified.
I also received a mail from oyo stating that refund has been initiated but still no money has come to my debit card.

I have mailed gunjan goyal but she has not replied.

I also want to complain about oyo guest managers. They confirmed that refund was initiated since 3 months but gunjan goyal on 11 november stated that after my complaint on social...

So i get notification from oyo app everyday for play and win and recently i started playing it first i won 1/- then 2/- it was transferred in my paytm and then later i won[protected] i haven’t received anything i even pinged on customer care on the app spoke to 2 people they weren’t of any help, did nothing just apologised for the inconvenience and it’s written i can win a lot more things but if i’m not getting such petty amount...

Dear oyo manager

I have make a telephone booking with oyo on 21st oct. 2019 for 5days stay at aurangabad for date 26th nov.2019 to 1st dec 2019. The have make our booking for 2 rooms at hotel om sai leela at aurangabad. After few days oyo offer me a discount message for prepaid booking. And after confirmation with oyo call centre i have paid my discounted amount rs. 7350 immediately.
Now when we reached at hotel om saileela...

I have all kind of evidence, that OYO is a Higher Level Fraud Company, My booking Was in Mumbai, For 9 November to 10 Nov, I was make Payment By Online, After Reach The Hotel, Hotel was Denied For Check-in because OYO and hotel starting cool fight for the reason OYO not given previous amount . i was calling OYO more than 45 times but They are not helping us properly and not provide new hotels, OYO wanting more amount for arrange new property,...

Dear Team,
I have booked a hotel to check inn at Capital O tekarees Inn, at the time of check inn the hotel denied my reservation, and my booking have been done through an online web site in the name of agoda.com, my payment have been made online well in advance and there is no refund probided from Oyo Rooms, neither they are willing to provide me alternative property options, Request you take this matter Seriously with Oyo Rooms....

I booked oyo kf residency from 27 nov to 30 nov for 3400 but manager denied for checkin due to rate issue and he asked me to book another new booking and i was having no option at late night 12:30 am so i had to book new booking again and paid 1700 rs again just for one night, 3400 + 1700 .. and no refund yet and oyo customer denied for refund and infact customer care said payment is not done successfull which was totally fake as i got successful...

This is to bring to your notice that I had booked an OYO room in the property situated at_Golden leaf, Chakarata road, sudhowala, Dehradun from 08/11/2019 to 09/11/2019 and had paid the entire amount of Rs.1250 by online transfer.

However to my utter shock and displeasure, when I had reached the property to check in at about 1:00 a.m on 09/11/2019, I was first made to wait for nearly two hours and then informed by the receptionist...

We drive 300 miles in bad rain to get to the hotel for 2 staff members at the hotel to tell me no i'm not staying cause ive not got my bank card so they can swipe it to check that it is me even though i paid for the room 3 weeks before and i had my details on there computer and i had my booking reference number and a pin code at hand and they still said no...

HOTEL ASEES INN - OYO 526
Room No. - 101, Ground Floor
Stay Duration - 25/11/2019 (IN); 26/11/2019 (OUT)
Cost - Rs.1163 (Incl. of all taxes), All transactions were done on-line through net-banking; 2X room - 3 Guests

1) The hotel rooms felt like they are abandoned and were shabby, completely outdated.
2) ACs don't work, outdated.
3) Geysers don't work, outdated.
4) TVs are out of order,...

My booking id is - qldy4321. I'm from west bengal,
I was staying at oyo 49930 hotel sahni in madhyapradesh from 18th november to 22nd november, 2019. I was there with my 3 friends and booked two room of double occupancy, room no-404, 406. We left our mobiles and other belongings in hotel room as we had works to do in site. And also left key to hotel manager.in that time one mobile phone was stolen from our hotel room. We discussed...

I made booking with oyo with booking id: furg4961 (Krishna guest line) in kolkata as i was travelling with my parent on a personal trip. I paid amount of rs 2694 and after i reach kolkata railway station, i contacted hotel to verify my booking. The hotel denied check in at this fare and asked to connect with oyo. I was stranded in the middle with my parents for almost 2 hours and later they resolved by shifting me to another hotel oyo flagship...

I have made a hotel booking on oyo app on 26th november 2019 having a booking ref no nmvl7698 the same booking was confirmed by tele calling from oyo.
As i reached to the hotel by taking public transport and my luggage to take some rest after whole day hectic works, hotel denyed to take the booking and asked me leave the hotel as they do not have tie up with hotel and don't know anything abt the booking and sked me to talk to oyobr...

I am receiving unwanted calls and messages on my registered number even whatsapp messages too.. I don't want to receive them as i am on and i don't want to receive any kind of further calls and messages from the oyo rooms.
My registered phone number with oyo room is [protected]. Please unsubscribe my no. From the list, i am blocking the numbers but still they are calling me from different numbers....

Refer booking I'd klzb5736 I had stayed in oyo hotel Taidus premium from 18 to 20 Nov 19 in Pune for which payment was made online at the time of online booking. On 19 Nov I requested for copy of GST invoice for claiming my stay on oyo customer care no. Your rep said that GST invoice will be sent on your registered mail Id same I reconfirmed with oyo customer care on 20 Nov 19. On my request complaint was registered with oyo and conformation...