OYO Rooms Complaints & Reviews

I have made a payment with my paytm debit card my money has been debited but merchant didn't received the money i have talked to paytm customer associative also as he replied that your transaction was successful. And i have talked to oyo customer service representative as my issue is not solved from many days something fraud has been initiated by oyo online payments they never give correct response to customers. My money has been frauded...

Oyo has canceled my boking wich made by me from oyo appp befor 4 mnths n paide fuly amunt advance but oyo canceld at last time due to company's technical issue but i dont want to cancel my boking n they canceled my boking n spoiled over vacation n refund my amount but its to let n they not proide any other rooms chosed by me n cheated to us.. If its canceld from me they not bound to pay my money back bot they canceled my boking so wat should...

I have booked room from oyo app on 11th october 2019. My booking id: - rcif8574 when i reached there they denied check in due to water problem. I spoke to oyo customer care they said we are refunding your money in you bank account and it will take 7 to 14 days to get refund. But i didn't receive any refund. I have attached screenshot of mail which i have received. Please take an action on this issue. Give me my refund....

Hi all,

Be careful when you are booking oyo rooms, they are anymore customer-centric, they are trying cheat customers big time. I have detailed out my experience with oyo and after multiple follow ups and reminders they didnt respond. You can go through the my previous complaint for complete details. I also reviewed many other complaints from customer, they resolve the complaint without any response. I will fail complaint...

I had booked a hotel on 29th october 2019 at thodupuzha and faced severe negligence from oyo customer care.

After booking the hotel, i had called customer care to make sure that the booking was confirmed.
I asked them to check at the hotel and confirm so that there wouldn't be any issues at the time of check in, as i was traveling at midnight and since there were no other hotels in this location. The customer care executive...

Booked home from oyo rooms. When i was reached at destination, nothing was working. I called oyo captain more than 10 times but didn't received any call. After that another person came at home and open home. I have recording and all proof. No purifiers working, no ac working, no water at home. Room was very bad. I want to refund my 4000/- rs amount. Hope you will help me to refund my amount....

I have attached the picture.. Pls read the feedback there as i cant type it again...
After giving that feedback when i try to get help from oyo cx support.. They just wasted hours time of mine..
Let me tell you something about the managers at oyo customer support.. They have phd in disconnecting your call by saying they gonna put you on hold.. Managers there are just crap as they dont even know how to conversate..
I escalated...

I have had worst experience going through oyo hotel. I have booked a room under the oyo flagship 29128 (Hotel atithi jaku) in shimla for two nights from nov 2, 2019 to nov 4, 2019. The booking id is[protected]. The pictures shown on the website of the room were completely different to the reality of the room when we got there. When i was booking the room, it was showing with 180 sq. Ft room and also include many amenities in the room. But...

I have booked a room through make my trip and got the booking i’d also - nh7p[protected]
Which is confirmed in the name of abhaya kumar das.
Pnr -[protected] but when i called to oyo for late check in i astonished to hear that my booking is cancelled.in my conversation with mrs siksha nirman i said to give any cancellations mail which is provided by oyo she said there is no rule to send any cancellation mail to customer. I...

On 2nd november, 2019 i booked an room with oyo 24743 janak residency. I was checking in late around 4 pm and had my flight at that night. So planned leave early. Around 3:30 pm i called the hotel and told them prepare the room as i will be checking in about 10 minutes. They confirmed and replied positive.

Around 3.45 i reached the oyo and provided my order details and my id. They denied check me in and the reason given was...

Hi team,

This is with reference to my issue which i am facing since last month with oyo and no solution has been provided even after talking to almost 15-20 people in oyo.

We have booked 10 rooms for country club pune through oyo for 6th to 8th feb 2020 through corporate manager nikhar parikh who is demand manager based in pune. He had collected deposit amount of inr 17600 from us on 5th august 2019 and confirmed...

On october 9, 2019 i had booked oyo 26779 naznin palace vide booking id: snpd3105 for rs. 1252/-.

By your mail fri, 11 oct, 2019 at 17:02 hrs i was informed that my booking has been changed by you to oyo 35400 hotel citi vide booking id: snpd3105 for rs. 800/- for the reasons best known to you.

We has a horrible experience at orlw2063oyo 35400 hotel citi. The room was dirty and in a pathetic state. The temperature...

I am ravikiran registered mobile number [protected].
I booked oyo 9303 celebrity skyhy rooms.

I had already escalated with regards to shifting of my booking. Mr. Abhishek who discussed with me yesterday promised me that my issue will get resolved in few hours but not received any update.

When i am trying to oyo customer service they are keeping my call on hold for hours and not giving any update.
br...

01/nov/2019 i have booked room via online in coorg, karnataka, india named as prestige residency with oyo android application. Half of of the amount 1480 inr was deducted from my account as advance payment for two nights stay. Once again i spoke with customer care. They told room was confirmed and no need to worry. I got confirmation massage as well. When i visited the "prestige residency". They told that they will not accept the oyo booking....

I was a regular oyo customer from past 2-3 years. But recently we have observed couple of issues with oyo facility that i availed. One of them was for the stay in hotel lagoom comfort (Oyo 10984 capital o) in goa (Booking id : etvy0563).
Initially i booked oyo for 5 days i. E. From 21st oct to 26th oct. Due to family emergency, i needed to leave the mentioned place and return home immediately.
Hence i called oyo customer care...

Mene oyo se room book kiya tha. Booking id-jdla5684. November ko. Mene jo room book kiya tha wo room mujhe nhi diya waha aur alag se charge bhi le liya. Mene oyo se room 1669/- me book kiya par unhone mujhe mana kar diya oyo se room book nhi karte hai hum aur 2500/- rupaye liye. Oyo ki services itni ghatiya hai mene socha bhi nhi tha. Hotel the maya resort tha mavali me.....

I have tried calling Oyo customer support multiple times but no resolution at all.

I tried booking a hotel on 1st Nov where my money valued rs 2400 got deducted but booking did not happen.

Transaction I'd was zl6cl0y9i4ohg4cmqir9k1u2

Attaching screenshot of payments as well of Oyo app and my account details as well.

Please refund my money 2400 ASAP....

It was pathetic online booking experience i had in my life.
Oyo booking id - dtch9735 & ktvz7562

Oyo people does not have sense to tackle the critical situation.

I have booked 5 room at 9pm travelling with family (From pathankot to ajmer) wanted to hold for a night and plan to booked by oyo (Was the biggest mistake).

They have taken the booking and have confirmed via phone call as well....

My booking id was iklx4028...
Hotel cabana meerut
I was denied booking and after waiting for 7 hrs i was shifted to another hotel... With transport cost of rs 500...
I was not given complimentary breakfast and the new hotel denied for the same... Tv was not working... It was on an outer of meerut...
I want refund of rs 2800 for the harassment faced by oyo...

Hi i have booked hotel in mysore (Pxli1529 at oyo 35609 royal garden brindavan resort) through oyo hotel but that hotel was closed long back and they have given wrong booking id (Dear kempegowda, we look forward to host you for confirmed booking pxli1529 at oyo 35609 royal garden brindavan resort. Awaiting you is a 100% oyo experience - from booking to check-out
Check-in: 1st nov, 12 pm onwards
Check-out: 2nd nov till 11 ambr...