OYO Rooms Complaints & Reviews

I had booked hotel in prayagraj from 5-oct19 to 07oct19 for 2 room.
There was 5 guest. They did not provide extra mattress and did not provide ac remote. Room was not clean and full of bedbugs.
Even, i had trying oyo executive multiple time and they told every time that issue would resolved shortly.
Still there is no change. What the # service you are providing.
Even executive were keeping my call for 30 minutes.br...

I booked hotel bandhan at bahraich, uttar pradesh, from 18-19 sept 2019 via oyo (Booking id - wevr5361) and paid the full amount rs. 1383.00 in advance. When i reached hotel at 8 pm after my work hotel management denied to check in. Reason was told that they were not bound to provide rooms on oyo bookings. At that point of time i called oyo customer care. They talked to property manager for more than half hour and had no result. The management...

I booked oyo hotel spot-on 36646 royal village goa. I booked hotel in august for 3rd oct to 7th october.
Booking id : dtay3724
It was showing complimentary breakfast included at the time of booking. During check-in hotel staff told complimentary breakfast is not giving at check-in date. But next day i and my wife went for breakfast hotel staff told breakfast is not there in booking. But at the time of booking complimentary breakfast...

I have booked hotel in ahmedabad for 4 the oct & 5 th oct name shreenath palace. I didint received any message of confirmation also not received hotel address, though i have went to hotel and i came to know that there is no booking. When i re-call to your customer number they have told me that my booking is done in other shree nath palace as there is 2 oyo hotel with same name. I have to pay 200 rs. For auto and my 2 hours have gone waste....

The manager at the hotel president oyo 2046 demands extra money for good room if not provides worst dharamshala type of rooms, rooms are very stingy stagnated & full of cockroaches on the bed. Whole body got rashes due to cocroches and bed bugs by one night of stay there.

I thought i vl rate poor in app but the hotel manager cheated me & took my phone at the time of checkout & rated 5 start by himself

Its a...

I dont want to use oyo account and it doesn't allow me to do. It doesnt allow me to delete my account or my history.. This is a privacy issue. I dont want to be associated with it.. Pls delete my account. I tried multiple times to delete but was ignored.. This is a serious privacy issue and i want it resolved.. I dont want oyo to have all my details and i need to delete my account.....

I made a transaction for booking a hotel via oyo rooms on 7th september 2019 with transaction amount of 944/- (944 from kotak mahindra bank debit card). Icancelled the booking on the same date oyo cancelled my booking due to some reason and it has been more than 20 ago days since oyo is telling me that they have initiated the refund and that i will receive the amount within 14 working days. I asked oyo for the bank reference number so that...

I have booked a room at 8th sept.
My booking id is qjhs1472
I was denied check in say dat it's low tariff issue
So refund was initiated 8th and they said it will take 7 to 14 days
And i haven't received any amount till this day
I hav been calling them but they r not responding and always giving so reason
Now they r not evn responding
They asked me for account statement
I sent itbr...

Had booked 2 rooms for 4 guests in oyo app under booking i'd joge9235.
In oyo homes 41058 peaceful studios baga for 3 nights from 4 october 2019 to 7 oct 2019.
After payment is made in favor of the oyo rooms i talked with one of the oyo assist she asked me to send photo id card proof of all the guests to via whatsapp to [protected], and we checked in the room.
After that i got an email from oyo that my booking has been...

I am booking hotel blessing in on 25 sept -19 due to some reason i m not staying to hotel. I want my refund of booking. Because i m not check in hotel.
I am raise the ticket for refund and now i am recevied the call from oyo executive that refund not transfer due to company change policy. Kindly share the reason why refund not transfer. I will pay advance to hotel but i am not staying there...

I booked an oyo flagshit hotel, oyo 13853 shruti resort and it was confirmed. Being it a flagship hotel it gained my trust. Now, it got confirmed and i also confirmed it with the hotel as well as oyo assign, and also got a message at 6:55am that everything is confirmed but when i opened the app it showed cancel and i didn't get any cancellation calls or email or message anything. After contacting oyo customer care i came to know that my phone...

I left oyo life room in sector 122 noida last august on the 10th and was promised to receive the security money back within 10 working days. It is october and i am yet to receive the amount.
I have tried to communicate with the multiple email ids they have provided me and have gotten no response. It would be really kind if you let me know the status of the security amount asap....

I booked hotel nawab at karimnagar from oyo on 4th oct 19 around 7.28 pm for same day, as per policy check in date is 4th oct 19 11 am check out 5th oct 12 pm, requested customer care that i will checkin by 11.30 pm, after confirmation i went to hotel. Hotel nawab receptionist denied me with checkin due, and asking me to pay extra money. Oyo customer care unable to solve my queries and want me to change the hotel i denied for doing so and...

Oy0# 28378#bengaluru

Message from oyo#dear s j


We're glad you've placed your trust in oyo and have chosen us as your preferred hospitality partner for the 1st time. We are pleased to confirm that at oyo 28378#₹house have been reserved under your name. While you’re busy preparing for your trip, our teams are constantly working towards providing beautiful living spaces for you to enjoy.
br...

I booked oyo room for 2 nights. When i entered in hotel, hotelier denied for check in, as per hotelier oyo room didn't pay the the pending amount. I called to customer care they transferred my call to manager they put my call on hold for 50 min minutes. Again i called then again transferred & hold. Same thing happened 4-5 times. Me & my wife was on road. After that i fed up & booked another property. My booking was prepaid & mu money stucked...

I booked hotel on oyo app in delhi from 4 aug to 12 aug and paid online. When i reached at hotel they denied check-in and told me to pay in cash. After contacting oyo customer care executive they checked me in. But again on 10 aug hotel staff told me to pay in cash. Again i contacted oyo customer care, this time she told me to pay at hotel in cash and assured me that the amount i had paid online, would be refunded in 7-14 days. I paid rs.4709/-...

I very much sorry to inform all the officials of oyorooms that i have booked 3 triple occupancy room at hotel broadway annexe (3303), darjeeling on 3rd july"19 checkin date - 7th oct'19 check out date-10the oct'19. Accordingly a booking voucher was sent to me as confirmation. Suddenly, in the month of eally sepember, mr mitlesh yadav, dm from hd qrs inform me that there is some problem with the hotel, so he will shift in the another hotel...

I have book hotel by oyo and paid 50% advance.
On the day of checkin the hotel denied the entry stating that they are not associated with oyo.
After complaining about incidence they cancel the booking.
I had to pay double amount for booking in other hotel. After one month still they didn’t refund my money. They always put my phone on hold and disconnected it. Never pay in advance to these people. They never going to...

I had booked 2 rooms for 4 guests in oyo app under booking i'd joge9235.
In oyo homes 41058 peaceful studios baga for 3 nights from 4 october 2019 to 7 oct 2019.
After payment is made in favor of the oyo rooms i talked with one of the oyo assist she asked me to send photo id card proof of all the guests to via whatsapp to [protected].
After that i got an email from oyo that my booking has been cancelled, as per my statement...

Had booked 2 rooms for 4 guests in oyo app under booking i'd joge9235.
In oyo homes 41058 peaceful studios baga for 3 nights from 4 october 2019 to 7 oct 2019.
After payment is made in favor of the oyo rooms i talked with one of the oyo assist she asked me to send photo id card proof of all the guests to via whatsapp to [protected].
After that i got an email from oyo that my booking has been cancelled, as per my statement...