OYO Rooms Complaints & Reviews

Hi, this is shiv i booked your oyo room at hote rahul palace collection o45418 on dated 9th oct 2019 at 8 pm around since there was single double bedroom but that only near to pantry and garbage area where there is no number allocated to that room (301) i almost 3 times repeatedly come down to reception area where is exactly you room her just by saying there is only even i felt she event din visited that room ever... Which what really no...

Hi..oyo Team,
I received below cancellation message from whatts app.
It shows the level of service by oyo.we dont expect this fron oyo.

' Hi Harish BN, Due to unavoidable circumstances, we need to change* your booking JSBF2467 from OYO 10000 Hotel Aquolim to another hotel. Click on link https://www.oyorooms.com/upgrade-booking/[protected]?utm_source=overbooking to select your new hotel. We are sorry for the inconvenience...

I can see Sushant Shukla is national nodal officer in oyo Rooms. But i couldn't find the contact details or email id to reach nodal officer.

Also i can see, we can submit OYO Encourages Reporting Suspicious / Fraudulent Activity in link http://report.oyorooms.com/s3/form But this page not allowing me to submit(Note: i tried with IE, chrome browser).

Also i requested many times with oyo customer care execute...

I checked out of the property grg1388 on 1st of october after serving my 30 day notice period. My bookind id was 23258

I had deposited security deposit worth rs. 8500 but have received a refund worth only 6299. I talked to the agent to ask about the deductions. She told me that below charges are there and would be mentioned in the rent agreement.
1. Rs. 999 - exit charges before 120 days.
2. Rs. 500 - kyc chargebr...

We checked in to hotel stay inn oyo 14487 on the 7th of october at 2am at night for 2 rooms (Both bookings attached) yuqt3186 and oxpz3920. One room was in 1st floor that was clean but the ground floor room was dirty and did not have a lock hence all 4 guest stayed in the first floor room just for 4 hours and then they said they do not have any other room. So i had to check out with my partner leaving behind the other 2 guest. The staff did...

I stayed at silverkey executive stays 36718 hyderabad for a period of 2 days from 12th oct to 14th oct 2019. There were innumerable problems that i faced during the stay.1. There was no breakfast provided for both the days despite o[censored]s paying for it. The kitchen was also functional as they were providing dinner and lunch and other food items in case we pay extra for it. 2. The condition of the rooms and the property was horrible. Everything...

I booked a hotel my booking id pzql6203 at silverkey executive stays 42920 dwarka sector 3, delhi
I had worst experience ever in oyo and i ll never suggest to anyone oyo and i file a complaint to consumer
I booked hotel for three nights by recommendation of oyo customers service in which they said hotel ratings and property is very nice and we offered u that some offer price with ac, tv wifi etc included all taxes just in...

L booked a room through oyo app on 11th Oct 2019 for one day i.e on 12th Oct in guwahati as I had an exsm to appear, while booking I selected the payment method to be paid at hotel. Check in time was 12 pm, so the next day when I reached the hotel I came to know that my booking was cancelled and also no room was available, all were booked and I wasn't able to booked my room again in that very hotel.
I argued with the hotel manager...

I booked a room through oyo app on 11th Oct 2019 for one day i.e on 12th Oct and selected the payment method to be paid at hotel. Check in time was 12 pm, so the next day when I reached the hotel I came to know that my booking was cancelled and also no room was available, all were booked and I wasn't able to booked my room again in that very hotel. I argued with the hotel manager who told me that these things aren't in their control. When...

With reference of booking id 'dofh5083' i had a booking (Date: 07/09/19 to 08/09/19) for 3 x rooms at hotel “the wayside inn” matheran m. H. (Booking amount: 1592/-).
Before check-in at hotel i have confirmed my booking status with oyo and reached out to hotel but i have faced issue during the check-in as receptionist not accept my oyo booking even according to them hotel do not have any connection with oyo.
Me and my family...

I booked 3 rooms in oyo 46318 hotel bharath for 8 members and 3kids (5month baby, 1.5 years and 3years old kids) for 7/9/2019.
I mad the payment a week before and highlighted the check-in time between 6pm to 9pm.

I reached hotel around 8pm and shared my booking id details in the hotel. Hotel manager said that he didn't receive thee information from oyo about thee booking and denied our hotel check-in.

We...

10th to 12th october 2019 two oyo rooms were booked in ooty with the booking id poqi6985 at twin falls. I reached the hotel at around 5pm to check in, but the property manager told me that i didnot have booking in my name. That was the most frustrating moment for me because the payment and the confirmation details had been sent to me in the mail. I expected that i would get a warm welcome in the hotel but it was not the case. I with my family...

I booked an oyo 45917 hotel victoria crossroads on 11 october 2019, i checked in hotel the hotel manager allotted me a different room 205 as my oyo app was showing room no. 101, but he give me a room at 2nd floor, tv was not working in that room, wifi was not on 1st floor, after that they shifted me in room no. 210 on 1st floor, tv was working but wifi was not available in room no. 210, they refused to provide, room service was very bad,...

Hello sir,

My name is saras thombre and one of the customer to utilize the oyo services.

Let me illustrate the case for your better understanding. I am not sure of the outcome with this.
Booking id: uvxl3096
Booking date: oyo 26479 invito
Payment done: online before checkin.
Travelers: self, spouse, kid of 3 yrs old, and 2 more adults by car from pune at 8 am and reached at 7 pm.br...

I booked a room in the above hotel on 8th october '19 and reached the hotel at about 11.00pm. The manager on arrival misguided us that they have payment related issues with oyo so we need to cancel the booking and pay him in cash and the whole amount will be refunded back to my account. As it was dussera in west bengal and finding another room at night was not possible, we were bound to make the payment in cash. Later i came to know that...

I had booked hotel from oyo at 8pm and did full payment. Then reached to the hotel by 8:30 and asked for hotel team to get us accommodated. They said what if we do not allow you to stay in a rude manner and i asked why so to which he replied madam here in dalhousie all oyo hotels are against oyo since they are not paying us. I said why would we suffer because of this chaos between oyo and the hotel. I checked the app and selected the option...

Oyo 46598 green valley, lansdowne

Oyo booking no. Jxfz5132
Check in – 10/10/2019, check out – 12/10/2019

I made by hotel booking around 20 days in advance through oyo website. Just 5 minutes before leaving my home on 9/10/2019, i called the hotel to understand the exact location when i got the surprise that hotel denied to accept oyo bookings. I informed this issue over the app and later through phone...

I booked a room at oyo 39958 krishna palace hotel, charbagh, lucknow and i had. Already paid for the room. When i arrived at the venue they denied me room by saying that the booing amount is too less we can't give you room. This was my first booking through oyo and also became the worst experience. I arrived at 10:30 pm at the hotel and when denied i call the customer care of oyo 3-4 times but they were so no cooperative and irresponsible...

I have booked a hotel room for 2 days at
Oyo 15115 hotel ramcharan residency but on the day of journey, after calling the hotel facility understood that the hotel has long back disconnected from oyo. I had to call the oyo and got confirmation that the oyo will refund my money. Hence booked another room with my money in the same hotel.

Oyo rooms didn't refund my money till now. My oyo booking id is lcnq 7806 and the...

Sir i booked hotel on oyo who's i'd is oemk7280
Oyo charged me extra rupees for 3x deluxe room
But hotel provided me the basic and the worst room of his hotel because i paid online on hotel and it was non refundable. I called oyo about this but they put my call on hold saying we are talking with the owner and call continue for 20 minutes but no answer came from his side then i cut the call..in morning i again called then some...