OYO Rooms Complaints & Reviews

Last week i booked an oyo, (Hotel maharaja palace), i made the booking online and then went for checkin, firstly the receptionist denied the checkin at night 10:00, but then after so much discussion he gave me a room at 11:30, moreover the staff behaviour was so bad they were treating us like we are some beggars. After checkin we found room was so bad that it was smelling, there were cockroaches on the bed, bed sheet was torn, there was so...

I booked a room in the booking id fxpo7635. The hotel owners had some issue with oyo and they didn't allow us to stay there. We were shifted to another hotel and they also had some issue with oyo. We had to find a room on our own for the group of 7 including children and elderly. You wasted our time and money (Transportation charges).

The booking was cancelled from oyos side on 8th september 2019. It has been more than 14 working...

Sir
I had booked two rooms in oyo 29930 lemon grass in port blair from 11 to 12 september 19. The behaviour of the owner of that hotel was very rude and misbehaved. Moreover, he lied at every step.. We had booked rooms with complimentary breakfast, however the owner declined to do so and when was asked to provide the same he didn't comply stating that market was closed...in view of above please take harsh action against the owner and...

I booked a hotel room on 26 may by paying advance money 582 inr through paytm. When i contact that hotel manager, he said that there is no room available currently but oyo app was showing two vacant rooms in it. Then i cancelled my booking. It's about 3 month ago but till now i don't get my refund money. I call oyo costumer service nearly about 30 times. Each time they said that we will call you later but they don't call me back even a single...

Respected sir,
I joe paul thomas had a booking at oyo17217 hide & seek resort (Booking id: nrfh9023) on september 8th, the advance was already paid in the app itself but when we reached oyo room, they told that the oyo service has been stopped and they refused to give the oyo room. After that, i contacted the customer care and they said the amount will be refunded within 10 to 14 days and i have received a mail that the refunding...

I have booked oyo 44791 varanasi on 21.9.19 for 10 days with online advance payment. On 23.9.19 when i reach destination from delhi the hotel refuse to check in me as they have some money dispute with oyo. That is not the customer problem. Hotel owner had manhandled me and i have made police complaint. On complaining oyo they simply say sorry and start refund process deducting cancellation charge on their own. At a far destination where should...

I have booked 3 rooms at silver dollar oyo 43894 on 31 july to 1 aug 2019. But i got only 2 rooms and requested oyo to get refund for 1 room. Called them several times (Customer care) and 2 representative convinced about my issue and they told me that my request has been resolved and will get the refund within 2 weeks time. When i checked the refund status, it showing that "declined" the refund has been denied as per oyo policies. It means...

I booked oyo hotel for 19 to 21 september in jaipur, when i reached there for check in, they deny it due low tariff, i talked to oyo care they said that they will shift it to another property, but the same issue happened there also, reason was tie up issue with oyo,
Then i made new booking in another property of oyo, but when i reached there, hotel manager said we are no with oyo, i called customer care, he said we will book new hotel...

On 31st of august 2019 i placed a prepaid booking in oyo 40684 crown plaza (Booking id:tgwd9240). My booking was made for 1st of september 2019 to 2nd of september 2019 for 1 night. When i went into the hotel, they told me couples are not allowed in this hotel but i had made this booking after reading the terms and conditions and in the terms and conditions it was clearly mentioned that it's couple friendly because i always use the filter...

We have booked room in lonavala, hotel dean villa in name of pranav prabhu.
We got confirmation call from oyo and so we paid for the room and reached the place.
Receptionist said that if i am paying offline then he can give me room but i already paid to oyo.
I called customer care multiple times, but they said they will take to senior or look for another property.
And after waiting for sometime, they cut the...

Booking id - tpfx8603
1: booked 3bhk hotel shifted to another hotel with 10 bhk due to engine problem which has killed the privacy. Later the booked houseboat seen working carrying other passengers.
2. As per oyo terms conditions all meals are included in booking which they accepted after repeatative complaint. This caused harrasment.
3. Also in shifted houseboat one room ac was not working. So some amount should be refunded.br...

Dear sir,
This is to bring to your kind notice that today i had booked a room in one of your hotels: sg comforts (# 5-9, 211, chirag ali ln, near medwin hospital, mahesh nagar, abids, hyderabad, telangana 500001), my booking id is : hsck0172. Due to change of plans i arrived early and requested for early check-in.
Hotel management had shortage of rooms hence arranged a room in short notice for my utilization. But room was...

Hello
Oyo rooms,
My name is sunil gupta i had worst experience with oyo on 13th of sept i made booking with oyo app for 18th sept. Once i reached to hotel they said hotel rooms are sold out even after making booking then they shifted to other one & they said we are no tied up with oyo & after that we made another booking with different no. They showed different price and once we reached they asked almost double price. From...

After paying advance and booking hotel in advance, oyo tied up property is dining our booking stating that recently they broke up tie up with oyo the what is my fault, why should i go to less amenities & category hotel... And after many calls & long hold i have got resolution that i got shifted in 9756 era hidden paradise & i was ok with the same and i got confirmation mail & sms all which is added below:
Then why i have been shifted...

Booking id - qytc1047 (Attached)

I had made a booking at oyo 11306 ss hotel, at gorakhpur from 31/08/2019 to 1/09/2019. However, after we'd reached at the hotel, the owner denied us the room claiming that, oyo had given us the room at a far lesser price than he'd agreed to.
After a journey of almost 24 hours, i had to argue with this person and repeatedly call your customer care executives. The person at the customer...

I have booked oyo hotel id 28314 and booking id hwpg9857 almost like one month before and paid initial advanced money to confirm the booking. When i called the hotel about my booking they said it is not confirmed and they have mention oyo on the same day of booking. But still when i called oyo they said it is confirmed. I have documented all the conversation which i had with oyo and the hotel because i know there is something wrong with my...

I booked hotel through oyo at ooty with registered mobile no. [protected] wef 31 aug 2019.
I submitted my key at hotel reception.
After checkout on 02 sep 19, after 200 km we halt for refreshments and lunch. After 2-3 hour when i try to start my car.. There is a low battery indication. When i check my battery it was replaced.
I already logged complaint against hotel at oyo. But response is not upto mark. Plz help me....

Oyo rooms did not provide gst details of my employer to be included in the bill, which i need to submit for reimbursement. Below is my gst details of my employer:
Entity name - corporation bank
Gst no 19aaacc7245e1zs
Address - corporation bank zonal office, 3 middelton row, park street, kolkata - 700041
[protected]@corpbank.co.in

Booking invoices on which this details should be added:
Oyo...

Jmt travels, noida
Dear ravi ji,
We are very much thankful to for making our tour programme for puri etc yatra.

We are giving our feedback for hotel larica puri, which was under the management of said to be renowned brand oyo.
We were treated there as most disrespected, disregarded and neglected so called guest.
No reception at arrival at hotel.
Even water was not served at reception.br...

I have been staying at this hotel for the past 2 weeks and within the last week of my stay i have been harassed by an employee at the front desk by the name of melissa. She has told me that they have received noise complaints about my room number from other guests. 2 of the times that she notified me of the complaints were times when i wasn’t even in my room or on the property at all. I explained to her and another woman at the front desk...