OYO Rooms Complaints & Reviews

I have booked a room in jagannath puri from 13/9/19 to 16/09/19 on dated 11/09/19 in oyo 1949 hotel surya garden via booking id[protected] through agoda. My ticket was not confirmed so i call on customer care number in the evening on 11/09/2019. They provide me ref no (Req no for cancellation[protected] for cancellation and told me that u will receive a confirmation call within 24 hours and refund within 15 days. I have called so many times...

No complementary breakfast was given, even though it was mentioned.
And when we said we'd complain they said you can oyo won't say us anything because they know, lol.
No lock in our door.

And yeah, at last.. You guys give yourself 5 starts while checking out.. So that your hotel gets good ratings and you can increase the price without giving much services😂...

I booked 4 rooms with oyo in mussoorie, hotel name was oyo 28838 brv resortes, mussoorie, at the time of checkin, hotel manager denied our checking saying that oyo peoples are fool, we will not allow check in, if we want, i have to pay them complete amount in advance and just double of the booking amount.
I called oyo customer care, but they dont have control on the hotels and customer care told me to book another hotel which was around...

I booked a room using the oyo app. A room for 3 people. But when we saw our hotel we were very much dissatisfied. People can't stay there. I didn't expect this frm oyo. They provide 2people room instead of 3 people room that too nobody would be able stay there. Such a bad condition. So, we decided to cancel and it was said that we would get the full refund. But until now didn't get any refund....

Dear sir,
I had made a booking at Kalpa mansion for the date 01st Oct 2019 for 8 guests. I had booked 4 rooms and had made full payment of Rs/- 3521 on 9th June 2019. But today i.e 1st Oct when we came for check in, they have refused us. They told they have issues with oyo, so they are not taking oyo booking from last 2months. We have talked with oyo representative many times but we didn't get any positive result. When we asked for...

I booked a hotel golden tree in dwarika sector - 12 a, delhi through oyo on 29th sep, 2019. But its one of the worst experience of mine.
As there was no door in bathroom toilets,
The rooms were dirty.
They didnt start the ac throught the night on second night.
They gave the reason that dnt book the hotels through oyo, directly call us then we will give you the good rooms.

It seems that in future...

Dear sir,
I booked 2 rooms at for 4 person at trinoyoni guest house at tarapith, west bengal, oyo no 16609 for one day from 25/9/2019 to 26/09/2019. My booking id is gvcj 6187.

Accidently glass table top was broken. Size of the glass table top approx 3 feet x 2 feet and thickness 5mm. Cost of which hardly rs 50 to rs 60/- per sq ft. But hotel mgmt by force recovered rs. 2000/- from me.
On objection from our...

Oyo - i have book 1 room for 2 guest. For 2 nights the total amount was approximately 3200. But at the time of payment it was partially 2300. I made the payment but then received the sms that my booking is on hold. It is not my fault that oyo app requested partial amount. These people are cheat. This is the first time i have booked from oyo. I will not use oyo anymore if my complaint does get resolved... Booking id zuqb6038....

I have paid for the full holiday package to bali.
The booking vouchers and tickets were provided to me but the tax invoices are not being provided.

I want a guest wise tax invoice for the following:
1) all air tickets
2) remaining fares of package

It may please be noted that the gst rule compels any vendor to provide tax invoices for any service provided.

Regards...

We had booked 4 classic rooms in vee suites, bnaglore for 1 night for 7 people at rs 3780. Advance of rs. 943 was also paid via oyo app for same. Still hotel staff denied us rooms and said that they cannot give us rooms at discounted price that oyo has offered. They forced us to cancel the booking and pay rs 4800 for same rooms. We raised the concern to oyo but customer care executive was unable to help us with booking in vee suites. Instead...

I have requested oyo holiday package for 6n/7d in thailand during 15.11.19 to 22.11.19.

Rohit was one point of contact who did everything well till i decided to go for package & then made payment of rs.8000/- for hotel booking during august 2019.

However till now i have not received confirmation of hotel booking agreed by me with oyo package.

In the meantime i got a call from pooja who wanted to...

Since 28 days i m calling everyday to oyo customer care regarding my refund issue but noone is reverting to my mails and calls properly. My booking id is rmab5167 and it was a online payment done. Booking date was 4th september and i had made double payments thats why i assured that i would get my refund back but as i m seeing noone is responding. This is the worst customer service i have seen in my life. Neverwould suggest or going to book...

Dear ma'am/sir

This is to share one of the most terrible and stressful experience for a pan-india level fellowship programme that we had organised in mumbai.

The oyo person/agent/representative gave us nightmares and unfortunately the worst experience. We had a programme from 23rd to 27th of september in mumbai for mid level professionals across government, private, and acedemic sector. We contacted your person...

Oyo made my trip wrost. I went chandigarh for exam purpose, i thought saturday i got rest before exam, i was stuck in booking because my partner was my family mamber (Female) so i couldn't go there and there for searching good hotel.
My fault is that i booked room by oyo and also made online payment.
Oyo blunder is not giving room number at booking and not control on hotel feedback ratings (Please provide ratings option after...

I have wrost experience with oyo september 29 2029 i have booked room for 3 members in kanchipuram hotel name adhi residency with booking id xmrn3914
Check in time next day i. E 30th september after noon 12 and i made the payment of 1215 in last day it self. Unfortunately i have canceled my trip due to time consumption. Cancel time is night 11pm. I have got no refund amount i’m trying to call oyo customer care no one is responding....

Dear sir /madam,

I had booked through oyo app under booking id lbkz5610. I had booked oyo check inn service apartment nagpur for 22/07 & 23/07/2019. I had paid rs. 3235/- advance payment. On arrival the property owner demanded rs. 1800/- more. He refused check in. I called customer care of oyo, they said i need not pay more & hotel owner was waiting for mail from oyo. No body was responding from oyo. So i booked another hotel....

I booked a oyo hotel in delhi on 26 sept, 2019 to 30 sept, 2019 (4 nights) with pay at hotel option.
However i didn't liked the place so i did checkout on 27 sept only 11 am. I called the oyo costumer before checking out, for refund of my money.
He suggested me to check out early, so that i can get refund for the 2 days (One day additional is taken as penality)
But after calling oyo several times, they didn't have...

Sir/ma'am,
With reference to the booking id dank3492 dated 08-sep-2019, check in was scheduled for 29-sep-2019 (Today) at oyo 5023 hotel jagdamba, railway station road katra, katra (J&k)
Booking details : 5 rooms (14 guests) + breakfast, total[protected] paid in advance & 1108 payable at hotel)
The hotel authorities demanded for extra 7000 plus against the meals (Lunch & dinner) which we did not included. The issue...

Please escalate this matter to the highest authority, as its been a month and i have called oyo customer service center atleast 30 times but still no proper solution is provided.

On 5th september i had booked a room in hotel padippurayil (Oyo home 44931). When i reached to hotel for checkin, they said we don't have any link with oyo now, then i spoke with the hotel manager, he explained that oyo has not yet paid so much remaining...

Dear sir
i had booked hotel oyo27054 hotel new sunderam katra for 2 days i.e 27th to 29th sept 2019 i have paid the amount online . after reaching hotel for checkin the hotel reception said we have canceled the oyo booking as we are not getting payments from them and he has not given the room.
my hotel booking id is HTL23PJP5N
DETAILS OF MONEY DEDUCTED FROM MY ACCOUNT
DATE-25, 09, 2019
DESCRIPTION -OS WWW.GOIBIBO.COM...