OYO Rooms Complaints & Reviews

Booked an oyo room at oyo 9019 - golden park kirti nagar on 15th october 2019. It was a prepaid booking without a refund option. The pictures shown on the mobile application were decent and hence, i made the full payment for the room beforehand.
After reaching the hotel we found that the reality is far from the truth, the building had no oyo banner or logo, the people at the reception were rude and unprofessional. The complete hotel...

My booking i'd tykc9683
Before booking hotel we spoke with mr. Rajesh while booking the property (Green valley residency). We conformed our booking after getting the assurance of the elevator facility in the property. We were surprised to find the elevator is not equipped and had to suffer lot of inconvenience. Telephonic conversation with pamela, she apologized & assured of shifting to the property equipped with elevator as one of...

I moved to oyo life nod697 on 15.10.2019. The booking id is 55647. For certain reasons, i am leaving the city and going back to my hometown.

I have paid rent for the month of october and the security deposit, which amounts to the rent of a month.

I am leaving on 20.10.2019. I am not bothered with a refund of rent for the rest of the days after 20.10.2019 irrelevant to the fact that i have stayed in the property...

I have made a room booking in hotel sree savana bhavan at namakkal dt, tamil nadu, india on sat, 12th october vide booking id: tsve5067 in the name of veenu.
But the hotel management not accepting oyo booking services and they not provide room. Hence i contact your area agent and he insist me to contact customare care. I make repeated call to your cc, and there is no response your end.
Further i going to another hotel and stay...

Booking id - kuow4617
They cancelled the room i booked
Still they are not giving my money rs1755
They told that refund initiated 2 times, but till now didn't got single paise from them
I have all their mail and call recording
Even after providing enough amount of time, they didn't refund

They are fraud, they didn't refund money, even after several calls and twitter reply's...

I booked a room on double occupancy through oyo under my budget and was highly satisfied with the results. But just a day before checking in, i was notified that my booked hotel has been changed and i was asked to choose from number of options given. Did that. But within an hour i get notified again that the hotel has again been changed and this time according to them and even the total bill surpassed my budget. It was done after 4pm because...

Hi,

This is regarding my booking with oyo that i had canceled, the booking id is whuf8351. The booking was canceled on 23rd september, i assumed the refund was initiated but i did not receive the refund amount rs 11797.

I called back on 9th october, the refund was processed but i still have not received the amount back. I was informed by a cse that the refund was done but the bank did not process it and he...

I had made one oyo room booking in oyo 60463 the pulick stay with the following details:

Booking id: ugql4135
Check-in - 15th oct'19
Check-out - 17th oct'19

I had also done online payment through oyo app.
When i went to the hotel, hotel personnel denied check in and said that they don't accept pre-paid bookings and i have to cancel the booking and take room by paying in cash. I had no other...

I am very sorry to say that, we had booked a room, at "town house 108 reva university" the entrance of the hotel was so conjested that we were unable to reach the place by car because 2 wheelers were parked both the side, with notorious students from the college. With great difficulty we reached the property, and we checked into the room no.103, where the lenin was not clean (Used) with blood stains, the bathroom was not totally fit for use,...

I had booked a room in oyo rooms at Soubhagya residency on 3rd September 2019. The full payment was made through my HDFC debit card. I got a confirmation mail from OYO confirming the status of my booking(will send copies of the same via mail). On 9th September 2019(6 days after initial booking was made and 5 days before actual plan date), i got a message from OYO that my booking had to be cancelled due to unavoidable circumstances. I called...

The oyo signed agreement for the property id subjected above was from my rentee/lessee (For which he was not authorized). When i cam to know this wrongdoing, i objected and the lessee mr. Ajeet singh stopped and vacated the house. He, as per his version, wrote to close oyo booking, but in vain. Even after 3 months bookings continues, the guests reaches and create nuisance. I am the property owner writing since a week, talking to various available...

I am staying at spot on projapati guest house jhargram. The owner of this oyo hotel extremely misbehaved and hassased me. He pressurized me for early departure and cancel my upcoming booking. Me and my husband faced a lots of problems for this. I never seen such a rude and mannerless man. So i want to launch a complains against the owner of this oyo hotel. Thank u....

I booked package for dibrugarh, guwahati, shillong and cherrapunji on sept.7, 2019 as per intenerary given by madam vaishali oyo team manager. But the same was not match with oyo. I requested many times to clarify about this but they are not resolve my problem till date. You are requested to please take up the matter with oyo to refund my rs. 3000/- or.

Adjust against my booking at dibrugarh no. Dajv5147-check in 17/11/2019....

I book hotel capital o 44416 paharganj dx 1. First hotel doesn't exit.. Later when i complain.. D coustomer service representative told me its was my mistake dat i changed my hotel.. Because they doesn't do anything.. I changed my hotel because d hotel i booked oyo after i searched d oyo hotels i booked fr 3 hrs in early morning we my parents n called dat no which oyo mentioned it dat booking.. Dat hotel does not exit which oyo confirm.....

Hii sir
I am sagar ([protected]) due to my sister marriage on 20 november. I have booker hotel kenil star two months ago on date 18 nov - 21 nov. I am very upset with your service. After two month of booking how can hotel cancle my booking. I received a call from kenil star hotel they are saying they can provide me rooms for only 18 and 19 nov only. I have payed all the advance balance.

And i want room pls resolve my...

Hi authorities, i had a booking at royal elite booking id was ulky7861. This to inform you about the latest incident where i have booked the hotel room with oyo but the services was denied and i have to roam on the road in mumbai which is not my home city and i am completely stranger here. I made booking at near about 8:30 in evening and when i reached the location as per oyo application there was hotel by that name. When...

Let me begin by saying that that this is the first and last time i will be booking an oyo room. My booking id[protected] booked for oyo 24988 samudra theeram hotel. I had booked two rooms for on 4th october to 6th october 2019. We have paid upfront to avoid any hassles. When we reached at the hotel the reception declined our booking request saying that they cannot give rooms booked via oyo since they have an issue with oyo since last 2 or...

I booked an oyo for october 14, booking id tpjf6514, when i reached the hotel they said they are not entertaining customers who have made an advance payment of the room. I contacted the customer care and they shifted me to the new hotel under booking id tpjf6514, when i go to the hotel for check-in the hotel manager said you have to pay 999 in cash for checkin, after that i contacted to customer service and they said you can pay 999 in cash...

Hi this is saurabh. First of all it was a horrible experience in hotel midtown of darbhanga near khanka chowk. Even after confirmed booking the guy at reception didn't let me check in on 13 oct 2019 at 1:30 pm. Now today 16 oct 2019, after i checked out at 6:00 am, a guy named md phool babu mistar with phone number [protected] called me at 7:35am and was arguing that he has booked my room from 13-15 oct 2019 and that i have to pay extra amount....

We have booked a normal non ac room to the sr residency through oyo rooms.. Even i have got the confirmation of it.. And i did set my check in time to 12 am to 3 am. When i went to the hotel it was locked and directly called on the provided no. Of the hotel given by the oyo through whatsapp. They dont even take me inside and said we have canceled the oyo bookings amd we are no more working with oyo from last 2 months. That words were gone...