OYO Rooms Complaints & Reviews

I have made the booking online and paid the amount online.
After going to hotel, owner said that the property is blocked on oyo, he insisted to pay cash at the hotel and we paid 2914 again.
I have complained several times, they are saying that the refund has been initiated but it never comes. I have been complaining from 21 september and everytime they are saying that they will initiate the refund.

Booking id...

Hi team,

I have made booking for sep 28-29, 2019 (5+1=6 room) via booking id’s psam6190, dwlk6250.

I have cancelled these rooms because we were unable to identify your property in the location and your property manager number doesn’t work at all.

Your service really sucks as i have called your guys on the day of sep 28 at night 3 am and have asked to cancel because my family was standing...

30 days back i have booked a goa tour starting from 18th august 2019. I had cancelled the tour after two days due to some reasons. Although cancellation policy is written in invoice. You also agree that most of the people did not see the cancellation policy. Last 28 days daily contacted your customer care or support team asking for my advance money, now today they are saying that no refund is possible. I have paid nearly rs.20000.00 money...

I booked a hotel collection o 18252 hotel supreme at mumbai from 03.10.19 to 05.10.19 (Booking id - crgb6981).

When i reached hotel, i was denied checkin stating that hotel manager has not received any booking confirmation. Few minutes later manger told that he denied check in due to low tariff offered by oyo. Oyo had confirmed booking and full amount has been pre-paid but still they don’t communicate with hotel property....

I have booked a room in a good hotel in pondicherry for 3 days with good price, after few hours, i saw a message saying, the booking has been cancelled as per your request. But, i have never, clicked the canceled button in the app or called the customer care to cancel for it. When i checked with customer care about this problem, they say, the system shows you only have cancelled. I said, give me a proof of audit history that i requested for...

Booked for hsr comforts, yeshwanthpur, bengaluru, and paid online prior check in and finally we were denied check in to the same. Worst first experience. Had the trust and had a bit of fear and the fear took over...
The hotel guys denied check-in stating they have issues with oyo. We have all recordings of the same. Also we wasted our time in travelling to the same. Oyo should remove such hotels from the booking and not misguide the...

I am writing to you to raise an issue about: oyo room bookings

The issue that i have experienced was: i had booked a room with booking id smco8926 in oyo. The hotel reduced to provide the room, they said they are not giving room to oyo.

It occurred on: 3/10/2019

We need proper compensation from oyo for this type o[censored]nresponsive service

I look forward to your prompt response on this...

I had booked oyo flagship south end circle room yesterday. I had paid 787 rs for the same. Room is not at all a penny worth to stay

Complaints
Room was old (I checked and said ok to it as it was urgent for me). But below things are not acceptable for the money we pay
1. Lots of cockroaches
2. No water in hand wash, flush
3. Tv was there but no single channel. (Not even free channels)
4 non...

Hello,

We recently had a deal with oyo total holidayas for our south india tour plan to bandipur and coorg. Package id: th-tpwq6520

We paid 15k rupees. And it's been 4weeks. There is no update on room bookings or our tour plan. Our service contact from oyo "abhay pawar" is just dragging the plan. I hope we are not cheated. Resolve my issue its just straining us. We thought of having a happy holidays but now...

I Rented a Room in Gurgaon Sector 54, Suncity by Oyo life on September 12. The Room was Fully Furnished 1RK for 17800/- including everything.

Next Month On October They Sent me and Others Staying in property the rent of 18800 saying Add on Charges for Common area. Fyi there is No common are except Stairs which lead to Exit and entry of building.

When we try contacting them They say we will add 5000/- next month...

Please note that I have booked a Deluxe Room at Varanasi through my OYO APP in the name of my father Shri Rabindra Nath Ghosh. I have booked OYO Flagship 118 Atithi Satkar Dashashwmedh from 03rd October till 17th October ; 2019. The booking ID was UMZL8176 and the booking date was 22.06.2019. I had paid in advance a sum of Rs 29247/- which was paid in full and final much before the checkin date. To my utter displeasure when my father ( the...

Hello,
This is very bad experience by oyo in my case...i booked a hotel in jalhandar city in punjab .and my booking was confirmed by oyo app..but when i reached hotel they denied by room by saying that oyo rooms are not eligible here...or they can not give rooms to oyo customers...this is very bad experience in the city with which i am not very familiar.i will definately raise a complaint against in courts.
Nitin malik...

Dear Sir / Madam,

I am writing to you to raise an issue about: OYO Rooms

The issue that I have experienced was: I had a reservation for 5 nights and as I had seen in reviews of other guests that the accommodation did not have a front desk and had problems with the access code to enter it. So I contacted a week before my arrival to ask for the code and I was told to be patient, that they would provide it 2-3...

Hello, I am Anubhab Biswas I had booked an OYO room today(2/10/2019) around 11:30pm, booking id GBHT6572 and that shows that the cost of the room is rs. 993/-(kajali guest house) (near acropolis). But when I reached here around 1.30pm the receptionist denied to give room with the designated amount mentioned in OYO app and they charged rs1500/- that was really inconvenient. As a customer it is really very harassing.As I had no option I had...

Hello,
My register mobile number: [protected]
Booking id: tflc2879
I booked "spot on 41868 rumani2" on 10/07/2019 and the booking date was 05/10/2019 to 08/10/2019 and got confirmation on the same date and i made the payment rs - 2044. However, when i called the hotel on 02/10/2019 they told me that they can't accommodate me because they have broken their terms with oyo. My vacation will start from the next day (04/10/19)...

We booked four rooms in oyo 31120 hotel royale india in mcleodganj from 15 august 2019 to 18 august 2019. Before check-in, booking.com in collaboration with oyo asked to pay rs. 24, 000 for the rooms. The amount was paid and email confirmation by oyo was given. When we reached, the owner denied check-in. We applied for refund two months ago and no action has been taken. Despite contacting both oyo and booking.com, they only claimed that the...

One of the pathetic service by oyo, i have 4 advanced book payment of oyo properties, in all, i am facing pending issues such as chekin denied by the hotel, money is not refunded, oyo people not answering calls, ground team cancel the booking without letting customers, illegally cut cancellation charges, call is disconnected continuously, nobody takes responsibility and ready to solve problems. And interestingly now, serious allegations now...

In oyo there no privacy for customer's. If you have any booking id and call oyo cc the agent will provide you all the details of that booking id. Even they don't ask whether he's authorized person or not. This is not a right way to ask the details. They not verifying the customer. Who ever can call oyo cc and give any booking id to them they will provide all details of that booking id, like booking date, name, invoice details. How can them...

Dear sir,
I have booked hotel grand regency through oyo app on 2nd oct 2019 around time 12:02 am for night stay at kolar road bhopal madhya pradesh & by default date changed to 3rd oct & at same time within 10 minutes i had canceled my booking through oyo app but now oyo customer care is denied for refund without availing the services this is truly cheating & fraudulent.

I have done the online payment of rs.1159/-br...

Hello,
I book my room 2 oct at 9:00 pm on oyo application it's confirmed and payment at hotel.
Then i was go in hotel "shivam residency" hotel owner ask me we are not ti-up the oyo.
Oyo is directly accepted your booking we are not responsible.
I call many times of oyo and chat also they are asking me wait ok i wait 3 h 10 pm to 1 am. But no any call from oyo side and no any resolution.
We are new in this...