OYO Rooms Complaints & Reviews

I booked below listed hotel for stay with family. But they told me your booking is cancel reason of less money amount after confirmed. I have all those hotel booking confirmation mail.. I had booked hotel pragya internation form 1st oct to 2nd oct 2 rooms amount of 913. But after that they told me you have to paid 2500 for two rooms in same date same hotel. Kindly look into the matter

Hotel name boking id check in check out...

Hi i'm biju,

I had booked (Booking id vdsy8719) a hotel at mysore in 15-sept-2019 and the property owner denied my check in. So i contacted oyo service, they said cancel your booking and the payment will reciev within 24 hours without any cancellation charge and also they said you make another booking in another hotel. So i tried again (The booking id abmf8470). The same issue repeated. No amount is credited in my account....

I had prepaid for my hotel booking at oyo hotel tjs grand karol bagh delhi. The reception person denied check-in we do not accept prepay oyo guest at our hotels. I have conversation with a oyo executive where he told me to pay a price higher than that i have paid online. Why shoud i pay more when i have already paid online on oyo app, still the executive asked me to pay more. What is the use of oyo then if we have to pay to hotel as per their...

Booking pnr - bgax7682 - goa package including flight - package worth was max 9000/- but collected 15000/- per person, need a refund amount of at least 5000/- which was not worth the trip.

One suggestion, please don't collect the overall amount starting of the trip, hotel people or drivers will not give a value to their customers, they humiliate as much as possible as already amount is with them. Give the option of paying...

My self bhupender singh, and i am mostly book hotel rooms through oyo, bust last two week i had face issue when i reached to oyo reception and hotel person said there is no room for us as per your booking, if hotel has no room then how oyo app showed in their app that room is available and if room is available hotel person said we are getting so much loss through oyo app and charge extra money which oyo shows.

Looking forward...

Hi,
I had booked "oyo 23323 hotel dove" in hyderabad. I even got email confirmation from oyo. I confirmed the same on phone also with oyo. To my surprise when i reached hotel. Hotel rejected the booking. I was with my family (Includes a small child). Hotel did not entertain any discussion. Oyo also did not provide alternate room. I had to step out and look for other hotel myself. All this happened in city i was travelling to and at...

Gd mrng this is phanibabu. I booked a oyo hotel in visakhapatnam on 12th of this month and completed the payment but in that hotel they did not accepted check in due to that they have some issue with oyo so i need my money back and the hotel name is srk inn and the trasaction id :- taxg1682 and my mobile number is [protected] please solve and refund my money back as soon as possible...

We booked a hotel "Hari Vilas Bhawan" in Mathura for 3 Oyo rooms for Saturday, 14th September 2019 in the name of Gaurav Srivastava ([protected]) and it was a pre-payment, on arrival (with 2 males, 5 females and 1 kid) at 12:15 am hotel denied check-in stating they do not have any tie-up with Oyo anymore as they didn't disburse their payment. We complained at Oyo and they asked us to reach another property around 2kms from this hotel and they...

I booked oyo rooms online at port Blair through oyo rooms at hotel coral Inn (oyo 49602) with booking ID VYXG9472 for 3 guest in a room from 16 sep to 21 sep 19. After reaching at hotel reception... Hotel staff denied to provide booked room mentioning that... We have no notification from oyo and said that we are not booking through oyo rooms. We approached to customer care several times... But they failed to negotiate for providing room to...

I booked a room in Oyo 22796 hotel ss comfort palace in andheri east, mumbai on 14 September 2019.
The booking id is RLKC2653.
At the time of check in they told me that, they can't allow room for this cheep price given by the oyo.So we forced to charge an extra amount of 370 at the check in.

This is a serious issue and I want the extra amount refund back.

The customer care also refused the call...

I booked a room in oyo 13191 at ujjain from 16.09.2019 at 12.00 pm to 19.09.2019 at.11.00 am through make my trips and my booking id is nh[protected] in favour of sri sushil pal. But on reaching at the hotel, they refused to give me any room stating that all the rooms have been filled. As a result, we had to suffer a lot due to non customer friendly service provided by the oyo people....

Hi there,

I am saurabh upadhyay (Registered mobile number on oyo - [protected]). I did a booking (Booking id - jcsp9714) using cashkaro.com via oyo on 15 sep 2019, 1.30pm approx for 12 people from 5th oct 2019 to 8th oct 2019.

The booking amount was shown as ₹20, 340 at the time of booking and it asked me to pay either ₹10, 170 and rest at hotel or the full amount (Attached screenshot). So i paid ₹10,...

I aditya neema checked in at silverkey executive stays 39707 tulip khardi in late neigh on dated 14/[protected].in morning observed that 400 mtr. Approach road towards hotel is very muddy. And very difficult to go out side the hotel for main road. Manager of hotel was also agreed for it. So i contact call centre for shifting to other hotel without any additional charge or payment. So it did it to other hotel with additional charge. I am still...

I booked collection o category hotels for the pleasent stay but i always face issues with that.

Hotel golf view (Collection o)
1- washroom was dirty.
2 room was not clean.
3- room was not ready before check-in.
4- staff is so slow to respond for every complain.
5- no cold water provided.
6- room was not as of pics.

Collection o kapashera.
1- no hot water facility...

This is of the many times i am making complaint again. My booking id is xatc6159, i made a payment of rs. 4844 (By two transaction rs 4594 and rs 250) against it on 10/07/2019, but the hotel manager of oyo 7741 hotel hamza international denied our check in on 24 july at 5 p. M. The manager said they had no room for us. Some room have electric wiring problem (Short circuit).
Then i call oyo help line said everything. He also talks with...

We arrived at our hotel ‘oyo 150 harmoni residence’ at 4am due to a broken down bus.

The check in would have been extremely difficult if another guest wasn’t checking in that could indonesian and english and made the appropriate translations between us and the receptionist.

We had booked and paid for 3 nights to finish our month trip in indonesia. We have stayed in budget hotels, hostels and homestays...

Hi, would like to mentioned my reason here.

I have done a booking yesterday with booking twok7145 in capital o 45010 for 14th sept to 15th sept and when i have visited to property, manager told me that we have cancelled tie up with them and we can not provide you any room.

I came back and struggled here and there and then called to your toll free number and one lady priyanka picked up my call and asked me that she...

Hello,

I am complaining due to the recent stay i had in your hotel in oyo silver strand blackpool with my partner.
When we arrived at the hotel we was greeted by daz who told us that our room had been upgraded to a triple room due to running out of rooms (Which we had no complaints about). Only when we entered our room (8) it hadn't been cleaned from the previous guests, beds were dirty, dirty towels over the chairs...

This post is due to harrasment faced by one of my friend. He is new to oyo. Booked an hotel via oyo app paying in advance amounting 1498 for a day & after reaching d hotel receptionist said they got only 700 something & denied room. After calling cc nothing much happened, the receptionist said to cancel & to make rebooking. After that he didn't able make booking & also his app showed no nearby hotels available. But me & one of frnds oyo app...

My booking id is znsc3675
Hotel pelican, bhubaneswar from 14/9/19. Paid all the amount in advance. Hotel management refused to give me accommodation asoyo didn't paid sufficient amount to hotel.
Contacted on oyo customer care but all in vain. Oyo not provided any help. I paid the balance amount of rs 443 for and enter the hotel. I suffered more than 3 hrs. Apart payment of extra money. Shame on fradulent practice by oyo.br...