OYO Rooms Complaints & Reviews

I booked a hotel in burdwan, its oyo36031 on 22nd september 2019 nd booking id is rnlp1708 with rs. 1310/- after booking i called to the hotel to confirm my booking on but they told me with this low price given by oyo they can't accept my booking, then i called the customer care and it's horrible they suggest me one hotel which is 150-200 km away from my location..
How can the hotel denied my booking after i get confirmation and why...

Dear sir,
My booking id : EZFR8135 was done 18/09/2019 by 1 am in morning for the date of 18/09/2019-19/092019 I thought that the 17 th date is already over and so we are booking on a correct date . but the system has taken 17/09/19 after 12 am it is already over. how can a system take it as 17/09/2019 .so I didn't check in that booking ID, so I created a new booking on 18 th September morning in the same hotel stayed there, I am...

Oyo rooms not providing me any gst invoices. I made 6 booking from 15/Aug/2019 to 18/Sept/2019. They are providing only payment receipt and checkout as a mail which are no use. I filled my company gst number details in all booking at the time of check-In. Now when i call to customer care, they are denying to provide gst number invoice.
Booking ids are :-
1. SHWX3109
2. JUHW3628
3. ZRHQ7349
4. PNEG8069br...

This is regarding oyo living, a co-living space in noida.
House name - oyo life nod418 sector 100
Booking id - 15885
In spite of vacating the property with written notice, my one month rent which was collected as security deposit, is not returned even after 20 days from the date of move out. I have written hundreds of emails to the customer support but no response is received....

Ref ldvk 5296 booking oyo booking

As informed by oyo, the amount was transferred to my bank account on 16.08.2019. But till date the amount is not reflecting.

They are not sharing their transaction id, so that i can trace the amount with my bank authority. On the contrary they are asking for my bank statements from 16.08.2019 to till date. This is ridiculous. The case was regarding 03.06.2019 booking. Still it...

I had booked a room in delhi (Mahipalpur) for my parents on 18th of september 2019. Booking id - qxrv4857
Hotel name - oyo lotus villa 47552, mahipalpur, delhi

First of all, to reach out to that hotel was not at all easy. (That my parents ignored)
Apart from that - 1. The hotel room was so dirty.
2. Linen were not changed.
3. There was not even a water bottle to drink.
4. They charged 40...

I have booked hotel aditya (Oyo-45599) in rewa from oyo with booking id is tslc8694, payment is also done from my side but hotel person is refused to provide the room and told that we have not taken oyo booking anymore.

Problem is if we already done payment and got the booking confirmation but hotel & oyo is dont have sync between them.

If hotel aditya is not giving any room to person than they should remove...

We booked one room online for 3 person. And paid extra charges for 3rd person. I have been said by the manager in the afternoon that since we have paid extra amount we will get an extra mattress for 3rd person. But the manager in night shift denied to provide and started misbehaving. He said he will not provide any mattress even if we paid extra amount and asked us to talk to oyo customer care for any queries. He din't entertained us. And...

My booking id is jcsw3972. I booked a room for 1 person at hotel aqueens jaipur on 25/8/19. After i reached the hotel, the hotel management didn't accept my booking and said they have an issue with oyo and my booking is not reflecting in their system so will not accept my booking. After that i called oyo assist and they talked to the hotel management but the hotel still denied to accept my booking. The person on phone from oyo assist asked...

I had made a booking from Oyo, booking ID KZNQ9106 for hotel Capital O 29584 Fortune Gateway with full online payment of Rs 1200. But on arriving to the hotel I was informed that the hotel doesnot accept bookings from Oyo amd its a part of FabHotels now. I was asked to pay rs 2000 in order to stay there. On calling oyo customer care i was asked to stay online till the phone is transferred to the required department but even after waiting...

Hi team,

I am really fed up with this. I have been shifted to 10 hotels before check in. This is really a pathetic service i have recieved in my complete life.

I want my booking in hotel vishal which was committed to me a d in which i had my booking.

1. First, i had booked hotel heritage inn which you guys cancelled.
2. Then, you guys changed the hotel to hotel vishal.
3. Thirdly,...

As i couldn't reach out to you over the phone, i'd like to write my concerns to you here.

I booked a room on 14th september 2019 in the hotel: 'oyo 1722 hotel howard' with booking id: 'zkbc2483'. I checked-in on 15th september and checked-out on 16th september. I faced the following listed issues.

1. When i reached the hotel, the hotel manager first asked me to pay the booking amount (Inr 1190) as it was "pay...

I have booked hotel anand gardens (Booking id nhtl7395) on 29 aug 2019. The hotel denied checkin due to low tariff issue and asking another 650 rs extra. I have called 5 times to customer care number and all said that i will be getting a call back in few time. One executive said that he has adjusted the amount online and now i can checkin. After all this one execurive said, nothing has been done and he will shift me to hotel alexen grand...

Hi,

I was living in oyo pun522 room number 208 (Pun522) my booking id is 25290.
I checked out on 31'st august 2019 when i reached to collect luggage they didn't provide me the room keys and said that this is with other sharing person and asked me to come later after that i visitor 4-5 time and also called supervisor nishant (+91-[protected]) many times but he keep saying that he will take the kys from other room mates...

I would like to raise my complaint about my booking in this hotel. I went to the hotel he demanded extra money above the price mentioned. When i called oyo help line number the manager sitting there told i don't want to attend call of any oyo. Than he showed me the mail came to him. Even on that price he was not agree. He was telling that breakfast shall be extra cost. So i amm deleting this application. Completely fraud dealing with the...

I had booked a room at hotel nilansh lucknow on 13e sep 2019 bookind id-jenk7604, i had done prepayment because i was getting 40% discount from oyo, when i reached at hotel then the receptionist denied my check-in due to some issue from oyo and then an other hotel at same cost amd same date offered by oyo to me and booked by oyo at hotel basant (Booking id-zitp6410) i checked-in there and paid the same amount rs 980 cash, now when i am asking...

Hello,

I have booked Oyo hotel (SilverKey Executive Stays 37681 Vishrantwadi) in Pune from 16 Sep to 28 Sep, 2019. The booking id for the same is XMDF8134 .
For this booking Complimentary breakfast option was included.
On 13 Sep 2019, I received a call from Oyo Customer care OYO informing me that they are providing an additional discount and the booking has been updated (booking Id is QILJ5917 ). During this...

The receptionist at oyo welcome inn lucknow didn't allow to check inn because of low tariff issue. When contacted with oyo they assured for a call back after 15 mins and 10 mins twice. But no response till late night. Finally need to pay extra to the same hotel.
After two days they still want to repeatedly ask my problem. No solution from oyo.
Please it's a request to abolish oyo especially for family members
[protected]...

Regarding booking id-xqdu1543
It has been a month and more, i have tracked initially but didn't get any response.
I booked a hotel through oyo in bareilly and paid whole amount.

When my parents reached the hotel property, the hotel denied the check-in saying that the property is not tagged with oyo.

I have mailed for n number of time and no response was received from your side and same was the case...

Dear oyo team

Greetings

I am getting continuous calls to understand the same issue repeatedly and answered almost 20 calls

However i wish to update in mail to resolute the issue at the earliest

Firstly i wish to update that i done my hotel booking at hotel lemongrass - varanasi for check in @ sep 14 - sep 16 for three rooms with 6 guest occupancy with the booking id : uknt 4752...