OYO Rooms Complaints & Reviews

Dear sir
I have booked 2 times in oyo 1st one in vishkhapatnam and second one in bhubaneswa both jzob2806 by the coustemer support end with complementary like u have reached the hotel morning 7 o clock for the exam when reached the hotel the properter said there is no booking for this i'd and no room available for u and in vishkhapatnam i reach the hotel the people said the room u has been booking write now not available u wait in...

Yesterday I booked a hotel oyo 39725 (Hotel regent continental) by the make my trip site.
On their Booking portal they were showing that hotel accept the local ID proof, but at the time of check in they denied to give check in, as we are already late we reached around 10:15 at the hotel and the guy who was on reception was behave rudely, j asked him to connect with me his senior but he denied many times, and said ho and make a complaint...

Hi,

We booked an villa in lonavala for 9-11th august, booking details to follow:
Booking number : rnez5640
Place lonavala 4bhk

We have been trying to contact and have a conversation with all your executives at customer support. Since we stepped in the bungalow the floors were slippery oily and very dirty. They walls were leaking, induction isn’t working also no hot water service is provided....

I had my confirmed booking at hotel samudra neel bakkhali on 10th to 12th august 2019 through oyo rooms (Booking id tvuh1059), but at the time of check in on 10/08/19 the hotel official denied the booking confirmation and informed that the same has been cancelled and informed to oyo without my knowledge. On contacting the local executive mr. Atanu das ([protected]) he has no solution and asked me to search for another hotel. On contacting...

My booking id ijab0398
Hotel name :peninsula hotel resorts
When i visited the hotel, reception person denied check in and told that booking was not done.
Even for the refund also not processed.
After communication with oyo customer care also my issue still not resolved yet.

I am not able to communicate through app. Customercare persons holding the phone call more than 20 minutes, after that disconnected...

We booked oyo home 40161 for 10th to 12th aug stay. When we arrived at the location there was power outage and no backup.. I mean how can people stay in such a remote place with no lights and fans at all ac was out of the picture.. When we complained about this to the care taker he said he will move our booking to some other property. Since it was not safe to stay there we left the place and drove to main street where there were peolpe @...

I and my friend booked 2 rooms in bidar by oyo rooms but we didn't get service from that hotel

Hi,
I and my friend booked 2 rooms in bidar by oyo rooms but we didnt get service from that hotel

I booked hotel from oyo rooms whose booking id-
LEOI8506

Hotel name - new venkateswara lodge
Date - 03th aug-19 to 04th aug-19.

When i reached hotel at 10pm (03th aug-19)...

I had booked spot on 36493 skg tourist inn, booking no. Beyp0924, chowdapur on 13-14 aug 2019 for two people. We had an important interview to attend on 14th morning. I had paid for the room too. When we reached the hotel, the management refused to provide the room due to their strained business relations with oyo. We tried contacting them but they did not help us out. Please do the needful and reimburse our money....

Dear sir,
I have booked a oyo room in hotel ivy in mahipalpur delhi on 05 july for 1 night. My booking id was (Pdyh2495). I booked this hotel because it was near the airport as i have to pick my friend who were coming from europe tour on a late night flight. I reach at the hotel around 11pm but the hotel staff deny check in stating that ac is not working so you try some other hotel or talk to oyo. I call to oyo helpline and they said...

Sir myself sandip from silchar. I have booked spot on 41564 swastik hotel booking from 14aug to 15aug. As i have telephonic conversation with hotel authority they are clear that they will not allow to check in with female friend but while booking i have gone through all policies mentioned by oyo, where no such restrictions mentioned. According to policy this hotel is couple friendly and allowed with local id....

I had booked hotel mohan international in arakshan road, new delhi for 6th aug to 7th aug 2019. I had paid for the room too. When i reached the hotel the management refused to provide the room due to their strained business relations with oyo. Many hotels in paharganj area of new delhi have done the same. I tried contacting them but they did not help me out....

We booked Oyo Hotel Dhruvathara in Tirupati for 7nights and paid whole amount online through MMT. They gave us hotel booking voucher, booking iD, pnr no but when we reached hotel they didn't allow us to check in there. Hotel staff were rude and uncivilized and also harrassed us. When we lodged a complaint against them in oyo customer care they promised us to refund the money but after few days they said MMT is responsible for refund and we...

I booked two rooms with booking id no kcjq3504 with phone no [protected] hotel shri krishna dham at vrindavan for dated 11th aug.We reached at hotel and they refused to provide us rooms. We also made complaint to customer care and they didn't short out our problem.We stayed at same hotel by paying rs 3000/ in cash. Due to it i and my family was badly disturbed and our trip totally failed. Which is not good for your prestigious company. Please...

Me and my family was abused by Oyo, we were abused, manhandled by the owner.. My oyo Booking id IZAN4091, We had electricity problem from last 2 days.. So me, my mother and sister booked an Oyo room at Hotel JB palace, naisarai, ramgarh.. At 11.00Am we checked in, my mother showed the adhaar card. After 10minutes we were told to checkout by the owner.. When asked if why we are told to leave.. He abused my mother, sister and got physical with...

We had booked a room via oyo, for 5 days. The hotel looked grand from outside, but when we went inside the room, the bathroom was very unclean. I don't think they ever clean the bathrooms. We changed two rooms, still the condition was almost same.in one of the rooms, the pipe of basin was damaged and the sink leaked. We were given another room. The buckets and mugs were blackish as they are never cleaned. Even the floor had marks of betel...

I made a booking via Oyo app from 22ndJuly -9th August. When I checked in I paid the full amount of Rs 15937 advance at the hotel.However I had to go back due to some reason and modified my booking for mid stay cancellation and checked out on 26th July. The charges for these days we Rs 3339 and Oyo had to refund Rs 12760 in my bank account. I provided my bank details and waited for 15 days for the refund. However today when I called out they...

I have booked a oyo homes on 19th april 2019 in kochi for (19th - 20th april 2019). Then i got a call from oyo home manager, saying due to some maintenance oyo homes is closed and make your alternate arrangements and they cut the call. I tried to call oyo customer care, i dint get any proper response. And also then they have charged rs.3000 for cancellation. I dont no why they have charged. As we haven't canceled the bookings. And i have...

Ear sir /madam
It has been 30 days i apllied for refund but no response from oyo. Simply putting mail as attached evry time i call. Please look on to the matter serioulsy

I booked oyo 29857 hotel ambika international with oyo booking id no - eqft6748 on dated 08th july as i reached the hotel the property manager refused to accept the booking and said our contract with oyo has been ended. We try to reached out oyo customer...

Hi i contacted oyo support regarding my hotel stay. It was not good experience. There was no room lock in my given room, no ac remote, bathroom shower water mixture not working. I have reported to oyo support & they told they will refund rs 300 oyo rupee in 24 to 48 hours as token of apology but many days have passed. I have not received rs 300 oyo rupee. I have contacted their support team but they always say it will be credited within 48...

Hi,
My booking ID IS, EGVY9786.

During my stay at Oyo rooms in the intervening night of 10.08.19 and 11.08.19 my car "Innova" overloaded with all the belongings was stolen. I was asked to park my car in front of the hotel gate which had no CCTV camera, no guards, no safety at all. I booked the hotel preferably providing a safe parking space but this is what I got. Even the neighboring houses got CCTV cameras installed...