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OYO Rooms Complaints & Reviews

3.8
Last updated Dec 4, 2022
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OYO Rooms reviews & complaints page 193

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — refund not initiated on my confirmed booking id oizq 4782

My booking id was oizq 4782 with hotel basera in haridwar(Oyo 18273) for booking on 01 June/02june.Hotel has denied check in as there was no room available for us.i tried to contact Oyo asstt but they did not give any satisfactory reply.i requested for refund as I arranged another hotel on own efforts.but till today no refund money is credited in my account....
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Booking ID YEZR7241

I have booked the room showing ac facility and free WiFi and queen sized bed

after payment I received mail which differs from the what is shown at the time of booking

I request you to provide the service as promised by oyo at the time of booking before payment

I have called the customer care and my call continued for approximately 1 hour

And the...
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I have booked three rooms through oyo. My booking id was fygr2971. But property owner deny for check-in. He told that sold out board is tagged on his property. I have paid full amount for this booking. Then i talk to oyo custmer care executive he asked me that he was cancelling my booking and ask for new booking. Then i have booked new hotel taarini corbet camp. My booking id was wxhe6539. I have paid full payment again. But my previous booking...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — horrible / harassing customer service

Kindly check I've called up customer service in the morning 7am for new booking.
Agent was very very rude not even have enough sense of behaving with the customer.
Asked to connect with his manager
After been on hold he did took my no. And been kept on fake website to receive 200unknown otp's to my number
Been kept on hold for 2hrs nobody came on the line.
Total Pathetic service....
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — complaint about oyo hygiene and beds

Hi i book a room is is oyo 7483 and we checked in at 11 pm at midnight and in room there was spiders in bathroom hairs on the walls and insects in mattress of the bed and crawling insects on the wall it was so scary and bedsheet in which oyo was written but the white sheet woh unhone ulti karke bicha rakhi thi jiske niche se itni gandi and upar se saaf thi woh and mattress hataye humne uske niche se cockroaches and spider bed ke niche se...
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SIR/MADAM,
We had planned a journey to Gangtok from 21/5/2019 to 27/5/2019 for that we had booked hotel rooms at Newjalpaigudi through OYO.com for one day ie on 22/5/2019 at OYO 14350 GD Hotel (Booking Id GBQC3451) . We informed the customer care of OYO Service while on train from Howrah to Newjalpaigudi before arrival to Newjalpaigudi. But OYO service informed us the hotel booked for us is changed to some other hotel named GUPTA'S...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — hotel refused check in

I Made a booking on oyo on 14.05.19 for next two days and made online payment. My booking ID is NGPU3094. When I reached hotel, staff told me that they have cut ties with OYO and denied me room. I have contacted customer care and they apologised for the inconvenience caused to me and told me that they will refund full amount. Instead they have deducted Rs1200 bucks.

After calling them 3 4 times, they told me that rest of the...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — money not refunds

Cheaters and fraud- horrible experience
Review of OYO Rooms Manali
Reviewed 07 Oct 2019
We booked an oyo room for 07 October, 2019 at Manali Rajasthan by paying the half amount in advance and received your confirmation message, along with the hotel details on 07 october to 08 oct 2019.On reaching at hotel & refused us the room shifting.I asked to give me in writing that he has refused us the room so that I could complain...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — refund claim for my early check in

I need to claim for my refund for early check out which was done due to some issues with the hotel. Payment was made for 2 days while check-in was done for only 1 day . As checked with OYO team, they updated the same in the app used by hotel staff, and since the time to get it reflect in the app took more than 3 hours, local OYO staff insisted me to pay for full and claim for the 1 days refund from OYO apologising for the delay.
Booking...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — booking issues

Hi, , I booked a room for my parents in elegant hotel, hotel Rahul and hotel VISTA Inn.
Once I reached there with my parents, hotel staff said there is no availability. It happened with the three hotels same night.
My father was hospitalised and I thought it would be a good experience at oyo rooms.

It's a worst nightmare. I have to face
I have to go dost to drop with my parents after booking and they...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — hotel denied check in due to low tariff given by oyo

I book room from oyo with booking Id AKQY7964 at allahabad hotel R INN date 14.6.19 to 15.6.19. hotel denied check in because hotel says low terrif offers by oyo .i paid 622 allready online .i call many time oyo customer care but they never resolve my problem .they said every time that they here to help me .also said that central team will contact me but they never call or messages me.thanku...
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Hi I am Jatin have a booking id ANHM4703 at oyo 1890 AJ PARK ALLEPPEY, Room I have been checked into is not cleaned Fungus is all over he wall, washroom light is not working, linen they provide is stained not cleaned, no one listening to the complaint neither the hotel management nor the customer representative, it's a harrasment on both behalf, the reply what I got from hotel management is do whatever u wish to . I have taken the picture...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — hospitality from oyo rooms

Mr Ritesh Agarwal & Mr Abhinav Sinha

We had booked for goa trip from 21/05/19- 25/05/19. it was a ridiculous and waste of money to book in oyo.com. They had wasted our picnic hence in future we will never book with oyo.rooms. there are no words for the complaints.
Literally there was no room service. staff was arrogant . no cordination. no electricity. not upto the mark of hospitality. How you can expect world class...
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Dear OYO team,

Please note that we had a booking on 24.05.19 [2 Classic (2X) rooms Guest 4] at Hotel Taktse
Continental & Spa, Gangtok which was booked through your site (Booking ZPGM8415 at OYO 22038) and 100%
payment was made.

While check in at around 18:00 hrs, the property refused for Check-In saying they don't have tie up
with OYO and not allowed us. Same was discussed with...
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See first I was standing on reception for check in at 2.30 am early in morning after paying 720/- full amount as per oyo, reception person asked me to pay Rs.680 more, when I talked to Oyo customer care number first they kept me on hold for more then 20 minutes and keep on cutting phone, finally asked me to shipped other hotel, but there was no convince available at that time finally Oyo said please checked in in same hotel nothing to pay...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — harresed by oyo rooms

I was travelling alone, I had booking in oyo on 7th June at siliguri, I got booking confirmation by mail and call .after reaching there hotel manager denied to provide room. I called costomer support of oyo.they put my call 50 min hold and finally denied to another room to me .it was heavily rain over there, i was ao cried over phone and request them to provide me a stay but they didn't, I was standing on the bus stand and people are started...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — oyo 15777 regular issue

We are regularly booking with oyo 15777 ([protected] Shareef, [protected] Sajeer)
Regularly a reception 1staff saying (only 1 person) when we reach here not AC Room .3or 4time saying thing and after some time he will give ac room...We are trusting in oyo and coming from very far ...So should take action like this staff ...U can check our oyo booking and so many our reeferences also...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — not giving refund

Booking id: FDLR8294
hotel Aroma delhi, Booking made from[protected] to[protected] but stayed only on[protected] and cancelled booking for[protected] to[protected] booking
payment made Rs. 7410 for[protected] to[protected] and refund pending Rs 4940 for[protected] to[protected]

Due to Hygeine issue I have to made another booking for 22-24 may 2019 and i was promised by oyo to give my refund me for 22-24 may 2019...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — refund not initiated after 1 month

Ut they tlod us their managers were too busy to take calls so they would call back in few time this happened to us 10 12 times.
After 10.30 the captain came and told us that he will tell the company to refund us one day stay 4000+rs which was still lesser then the amount and things we lost. He told he will try to give us the best.
After that we left the villa by 1pm.
There was no update from oyo side regarding the refund...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms — tour experience and refund

I booked package for HImachal from oyo total holidays the experience was so worst from pickup facility to Hotel experience to drop facility when asked for refund they didn't responded and kept playing around on prm team the trip coordinator was so clueless can't keep on commitment they charged me everything and still not refunded a single penny for the service they used to provide (Package id - PKG-HZJV9832)...
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