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OYO Rooms Complaints & Reviews

3.7
Last updated Mar 26, 2024
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OYO Rooms reviews & complaints page 195

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R
Raja@
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mera refund nai de rahe hai oyo service

Address:Near suruchi bazar Cuttack Road Dhanupali, Dhanupali, Sambalpur, Odisha, 768005

Uqkm6839 booking id hai
My name is raja chowdary
[protected]
1 month ho gaya mera refund oyo nai de raha hai

Jabh call kar raha hu ek main send kar de rehe hai ar refund nai kar rehe
Kahi gust experience manages se bath hua mera sabh ka recoding v hai
Ar sabh ka mail v hai
Mera pass
Koi nai sun raha he
Ar mera refund v nai de rehe hai mujhe bahut paresan kiya hai...
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R
Raja@
from Mumbai, Maharashtra
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refund regarding

Address:Near suruchi bazar Cuttack Road Dhanupali, Dhanupali, Sambalpur, Odisha, 768005
Website:[email protected]

My name was raja chaudhary, i booked the hotel through the oyo thru. When i went to the hotel in secunderabad, i told not to book it, then the hotel of oyo was canceled on 12th july 2019 but i did not even get the call. I am speaking by calling people somewhere, but no one is listening to my complaint, no one is chatting my problem, so please message me and get my refund oyo is found i hate oyo...
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Nagesh Panchal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about not giving check in oyo hotel

As we reached the hotel (Oyo 18842 Amana Suites, Mumbai) in a heavily pouring weather, even after having a prior booking with ID TZQC2831, we were not allowed to check-in on the pre-decided amount of INR 1632. As we were asked to get in touch with the customer care, who repeatedly put our call on hold in the promise of providing another hotel, we spent more than 1.5 hrs to fix the issue. In the end, we were also not provided with another...
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S
Sivagaminathan N
from Mumbai, Maharashtra
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booked room not allowed but charged: bookingid: pcaf1365

Website:www.oyorooms.com

Hi,

I made a booking for below mentioned hotel with booking id given in reference.

Oyo 35609 royal garden brindavan resort
Mysore

But, when we reached the hotel they refused to provide rooms saying that they have lot of pending amount to be settled from oyo.
I called the customer care of oyo and asked to talk to property manager and still they didn't accept to provide room for us....
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S
sabbudu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo 6869

Address:13/3, KRIS FLATS, 1ST FLOOR RAMAKRISHNAPURAM 3RD STREET, WEST MAMBALAM, Chennai, Tamil Nadu, 600033

I booked a room at oyo 6869 ecr grand residency vide fbs2870 for 2 rooms from 4/8/19 to 5/8/19, by paying online rs.1708.00.
Subsequently i received message stating due to unavoidable circumstances they shifted me to o24512 neelankarai, 1st avenue, 1st street, on ecr chennai and i agreed to it.
Again in the night after i slept i received a message stating shifting of the room
To a far away place oyo 20013 silverkey, thoraipakkam...
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D
Divya Daya
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

we had booking confirmation but was denied check in

We had booking confirmation but was denied check in by the hotel people.
When called the oyo customer care, they just kept phone on hold and there was no proper response.
We had gone with family and 4 hours we were on the road without any confirmation.
Confirmation code:luks6283.
The hotel staff was rude also, they said no rooms are available and we tried reaching oyo heldesk but in vain.
We have not yet...
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A
Ankit Sandy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

23 days refund processed but not credited

Booking id zfwb7248. False advertising of room as premium drastic condition of room on arrival dirty bedsheet with huge oil marks broken matress with big depressions asked for cleaner washed sheets staff said all are like this called oyo customer care many times all calls went unanswered was put on hold and calls got disconnected talked to the hotel receptionist about the problem he said cancel it and they will call so i cancelled and finally...
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G
gangadhar korrapati
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not initiated yet

Address:Oravel Stays Private Ltd., Unit-325, B-2 Tower, Spaze I-Tech Park, Sohna Road, Sector-49, Gurgaon-122002, Haryana
Website:Oyorooms.com

I booked a hotel on 5th aug for stay from 6th aug to 9th aug. Got a message from oyo stating that the hotel is overbooked and asked me to select anew hotel form the url in message. The url contains only one option which is far from my work location. So i asked for a refund in their in app support. Each time the issue has to be started from first. They are just listen and say they escalated the issue and leave the conversation. No refund initiated...
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Address:Village- Jinkhola(Baneshwar) P.O- Matena diss- Bageshwar PIN - 263641, Bageshwar, Uttarakhand, 263641

I booked a room with oyo (Hotel good luck housea-44 road no-4 street no.9mahipalpur extension, near igi airportnew delhi) for 26th of july with oyo mobile app of july 24
And i did full of payment and i called to hotel for check my reservation status they told me your booking is confirmed but when i reached there the told me we are sold out i am going to attach the screenshot of my booking details below...
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S
SatishNair80
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i'm complaining about my oyo hotel booking

Address:Ernakulam, Kerala

I had spoken to atleast 14-15 oyo cs executives and all the call recording is there with me.
My issue: - i had created a booking for oyo 6714 innate inn, kochi, with booking id "fpou4679", from 2-aug till 4-aug for 2 guest with breakfast and the amount payable was rs.1830+rs.190 (For breakfast)=rs.2021. But due to your technical reason my booking got cancelled for which i called your customer service where i spoke to one of your executive,...
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M
manjunathajm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund is not processed even after a month booking id ngdq5419

Address:bangalore, 560016

On 7th July 2019 I had booked hotel on OYO with Booking ID NGDQ5419 which was cancelled by property owner and OYO customer care was contacted with this regards and they promised refund within 7-14 working days. Till now they have mentioned 3 times that refund is re initiated but its been a torture to contact customer care. Emails have reply with same lines without even reading the email which asks you to wait for 7 to 14 days. Today I have...
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K
krishped1
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo room service cheating

Oyo Rooms booking ID YKZW5476 at hotel OYO 5807 Palar Residency:
Without prior information Oyo has cancelled our booking. After getting a message, I have promptly contacted with corresponding Oyo representative. 5/8/2019 was our check in date, and we have arrived at the hotel at 6 pm. Instead of that, the room was cancelled and we have to rebook the room with 1600 rs more price. Extremely harrassed and cheated by Oyo hotel service....
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M
Mano Chandar
from Arakkonam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking the room

Address:Cuddalore, Tamil Nadu

The worst service which i never seen is oyo. I had confirmed the room through the phone call received fro oyo. But when i went to checkin the room, room was not given to me and i had waited nearly 40 minutes with the negative reply from the hotel. They could have already informed me about the problem in giving the room. But it was a great insult to me. The worst service...
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U
unityderma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake company and poor service oyo company

Address:560076

Hi I have booked budget hotel for Mumbai from 5th Aug -9th August with paid payment . But on checking time, hotel is not ready give room due to non availability of room .as per hotel words, he did not get money from oyo and confirmation . Then i called more than 12-13 times oyo customer care .they also insist me that i should be cancel booking and get refund payment but Same time, if i look other hotel, it will be expensive price compare...
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R
rs2142
from Delhi, Delhi
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denied check-in in spite of prepaid booking

Address:Oyo rooms : Gurgaon,Haryana ,india

It was really a pathetic experience with #oyo#oyo rooms .Did a booking with oyo rooms at kasauli for 4 rooms. Upon reaching the hotel premises my complete team was denied check-in, as per hotel they are no longer in associate with Oyo .Called customer service 10 times each and every time the agent kept me in queue, waited for 1 hour on call, still no resolution.Although I had prepaid the oyo hotel, oyo didn't even care to call me once to...
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R
rrai9896
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding manipulation in booking amount at the time of check out

I had made a booking with my registered mobile number [protected] at the time of booking i had received the mail from oyo that the booking amount is 1771
But today at the time of check out the hotel manager said it is 1998 so what shall i do next shall i complaint to consumer forum or is there any other solution for it because i had tried 10 times on your customer care number from my another number [protected] but they were unable to...
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S
Samuels Karthik Nayak
from Chirala, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal booking shown by oyo

I have booked a room in the hotel krishna regency, bidar 585401, karnataka. My booking id:-anfz6374. I have confirmed the booking by calling oyo. But when i went to the hotel... The hotel management said that there is no such booking by oyo. They said that the hotel has no tie up with oyo. Tie up was cancelled one month before. But it was showing rooms that they have tied up oyo and providing offers to make booking. I was felt guilty among...
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K
kc9603869349
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating customers based on ads

I had booked a hotel oyo 14241 the greenery - holiday inn for aug16-aug17 on july 1 this year.

I had paid the amount and the booking is confirmed in oyo app

Booking id : qhzu0921

As the day is coming near, i called the hotel
The hotel people told that we are not accepting booking from oyo

Oyo claim that all hotels are 100% controlled by oyo...
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N
Nitish Kalia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stay at oyo

Deprived of the basic promises made by your team with respect to cleaner linens and cleaner washrooms.
I checked in oyo 2308 hotel crown on 02.08.2019 and checked out on 04.02.2019. The condition of the room was pathetic and after raising a concern with the reception manager, there was no proper help provided.
Not at all satisfied with the service....
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A
Atmaram Dutta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hotel denied and had to pay

Address:Kolkata, Kolkata, West Bengal, 700091

Hi
I had booked hotel from oyo and when i came to hotel they denied even after showing the receipt. I had to pay full payment which is rs 1300 and i had payed online from oyo rs 884. Below is the details

Dear atmaram dutta, we look forward to host you for confirmed booking nchq2748at oyo 9980 violet guest house. Awaiting you is a 100% oyo experience - from booking to check-out
Check-in: 4th aug, 12 pm onwardsbr...
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