OYO Rooms Complaints & Reviews

To whomsoever concern,
This to make a note regarding your work process that is really very disgusting to share the experience regarding the last booking for jaipur.
The hotel is already closed long time back and you people have confirmed the booking and also taken the full payment. We get to know that you people cannot help and neither can do the payment refund that was your foolish mistake we are supposed to charged double...

Hotel royal star, dimapur, nagaland did not allow to stay at their hotel after we have the booking conformation. Booking id is uczx9821 on 09.07.2019. They said they can't book that room at rs.700, which was actually rs.1500 according to them.

I hope you will do something so that no other travellers will face this kind of situation.

Thanks
Bhabesh
Contact. [protected]...

I booked a room at oyo. Conference call with my friend who was at the way to shimla and it was done. It was a 10 min call and the operator booked the room but when the call got disconnected. I did not received any confirmation as was like previous bookings

Another guy named shiva picked the call and then said he donot have any record regarding our previous booking and asked me to book the room again. I did what he said. It...

Dear sir/madam,
I shahsad abdullah had booked an oyo hotel named:
Oyo 1327 inchara hotel through oyo app. But when i got there at the reception they denied check in because of low fare given by oyo to them. I called the customer care and waited upto 2 hrs. At last the person at customer care said that they have resolved the issue and asked me to move on to the same hotel. Still the lady at the reception did not allow me to...

Booking id: ervw5742
I have booked a hotel of premium category with a review rating of 4.3 namely arya regency at kolkata after researching among various sites, i had booked 2 rooms for 4 adults, i'll be reaching kolkata on 11th at around 8.30 pm along with my family, today on[protected] i have received a message from oyo that my booking has been rescheduled for a silverkey property in not so premium location, and after that i had...

Hi i contacted oyo support regarding my hotel stay. it was not good experience . there was no room lock in my given room, no ac remote, bathroom shower water mixture not working. I have reported to oyo support & they told they will refund rs 300 oyo rupee in 24 to 48 hours as token of apology but many days have passed . I have not received rs 300 oyo rupee . I have contacted their support team but they always say it will be credited within...

Hi,

I had booked 2 rooms in Hotel River Touch resort for 3rd August 2019. When I reached the resort with my family I was denied check in. The reason hotel manager told me was that they were not tied up with OYO anymore. After utter disappointment, I called OYO customer care at 2.20 pm where Pooja told me not to worry as OYO would provide alternative arrangement within 5 minutes. My family was relieved to here this from her...

We booked a room in om sai hotel, they took our aadhar card for verification and we had to ask them to return us the same.. due to some work we extended our stay for another day, they again took our aadhar n didn't return.. they had our contact number as well but i didn't receive any call from them.. once back to our own town i searched for the hotel number n spoke to them n kept calling them to hand over our aadhar card however they have...

I have booked hotel Himalaya on 14/7/19. My comments are as below.
On 20.07.2019 at 10.12 AM Confirmation message from OYO about booking in Hotel Capital O 30373 (Ref no.KBGI0317) 3 star Hotel which I confirmed immediately.
On 20.07.2019 at 1.21 PM Message from OYO. Due to some unavoidable circumstance Booking has been shifted to Hotel Kanishka (Ref no.10534). I have no other but to accept because I was in the train.
On...

I booked a hotel from oyo for 2 days in which they gave discount and showed the billing amount of rs.4, 443/- and while i checked-in the hotel, staff told me the discount which oyo gave was not available and oyo will be bearing that discounted amount i. E. Of rs.810/-. After 2 days at the time of check-out oyo billed the amount of rs.5, 252/-. It means oyo charged that extra discounted amount from me which initially was a discount i. E. Rs.810/-....

My booking ID is XJUQ1378 and JVBC8205.
Booking Date: 2nd August

I booked hotel R R Palace in Gorakhpur. Before check-in, I called customer care for my booking confirmation and they told me that your booking is confirmed and you can make the payment at the hotel. When I reached the hotel, the hotel manager told me that they are not accepting OYO booking as they do not have a tie-up with OYO from 1st august. I called...

I have accidentally booked (Paid through google pay option also) a room for yesterday (6th august 2019) at 9:30 pm. But actually i was looking for a room for saturday check-in...

Since i booked i a wrong date i tried to cancel it by calling the hotel.. But they told if you booked through oyo you have to cancel through it... So i tried cancel it through oyo app but app was not responding to that request (Its still not working)....

Oyo and my # experience

Oyo people are cheaters. Thieves. Worst service ever.

My story:
I have made a booking on oyo but needed an early check-in; couldn't opt for early check-in while booking since the option was disabled.
I booked and paid in full; then, i reached out to the hotel guy to help me with the early check-in, but, the hotel guy asked me to cancel the booking since he could not accommodate...

I placed booking with oyo app in mantinee sale for the date 28/07/2019 at hotel club 29 at price of Rs.999 which was prepaid.
But when i went there they denied me from check in saying that oyo hasnt updated us with tariff still. So i called oyo care they said they will call me back and they didnt. So i had to extra amount for staying there. I had to pay 469 extra without any reason.
Worst experience. Please help....

I have made a booking with number [protected] for 6-7 aug. The money shud be deducted from oyo rupee which has not been deducted and i had to pay cash after getting the conf from oyo cust care that the same will be refunded. Now they are saying that they will not refund the money and all. On top of it the escalation person was rude and put my call on hold without asking or saying anything......

I have made a booking for august 11 to august 13, 2019. I have already paid the money in advance. Now the hotel is denying me the check-in.

In order to raise the issue i have called the customer care, they raised the issue. But when i followed up on the details, the customer support is putting the call on hold by saying transferring the call to senior. I have called more than 10 times so far. Also sent the mails but no response.br...

Regarding my refund complaint how many times should i contact u regarding the issue it's not my fault it's ur technical issue and yet u r not solving the issue n making us wait i will not book any o[censored]r oyo rooms never again i should receive a call today and get my problem resolved within a day it's ur mistake and making me wait and testing my patience...

#oyo # trip spoiler #cheater #fraud # don’t book oyo if you want to enjoy your trip

I had planned a weekend trip to mysore on 3rd and 4th august 2019 with my friends. I had booked 2 rooms from oyo at oyo 35609 royal garden brindavan resort. The photos on oyo app were extremely good and satisfying. The property was in a good location and had all the amenities as per the photos.

We reached at the above mentioned...

I, Abhishek Johnson, had made a booking for hotel R. Maiden at Kasauli, H.P, from 2nd to 4th July'19, booking ID PSOZ0341, for amount Rs.2341/-.
However, to our surprise, when we reached the hotel, we were told by the manager that their hotel had discontinued their OYO membership since quite some time.
We immediately contacted the OYO customer care centre, which was absolutely pathetic and useless and they did not provide any...

1. I had reserved 2 rooms, one in ground floor and one in first floor. The bedsheets were dirty and stained from previous visitors. They changed the sheets only after multiple requests. Also, housekeeping staff were very lazy and agreed to clean the rooms only after 12 noon. Also bedsheets were not changed everyday.
2. The ground floor room had absolutely no ventilation at all. To reach the room, one has to pass through the reception...