OYO Rooms Complaints & Reviews

Sir,
I booked two deluxe rooms at oyo 30100 lucky guest house 15/7/2019 to 17/7/2019, amritsar with total amount rs 3486. On day before i received one phone call from you and requested me to cancel or pay more for the booking as the hotel authority complained you that they can’t accept such amount for two deluxe rooms. I had no other way on that day as i was roming in delhi for site seen but to pay again rs 4495 which against two...

Hi,
Recently oyo has started his business in my apartement, pdn imperial, padmabati vihar, bhubaneswar odisa-751021.
We are 2 family stays here and rest 4 rooms (3 bhk divided in 12 rooms) allotted to oyo.
This is very far from the main road and in a residential area with a trust operating with the same colony. Members are trying their best to move the oyo from their residential area as this may disturb their day to...

My booking id was rywd9826. I had booked a stay at hotel krishna viabhava at banaglore from 26th to 29th july usihng oyo rooms. The room had not advertised that it will be full of cockraoches. Unfortuanetly unaware of this i booked and paid for the 3 nights upfront. I stayed there one night and found all these cockroaches and informed oyo on 27th morning about the same. On doing so, they said you can either shift to another room or you can...

So this is my second complaint regarding the same issue that was published on this forum on 7th July and as I said earlier, the money to be refunded almost 2 months back by now (booked on 23rd May) is yet to be received, I sent them mail, had a talk with their support assistant, raised a complaint here before. BUT WHY IS THAT I AM STILL STRUGGLING TO CLAIM MY OWN MONEY
Oyo definitely is a fraudster, their such a negligent behaviour...

Oyo room is very irresponsible and a pathetic service.

We booked a hotel in gurugram hotel comfort stay near sector 42-43 metro station and when we reach the hotel they say due to less rates they can’t give us the room, they denied to give us the room.. And say you have to pay more money rather then booking amount.. But why i can pay extra.. If the amount shows Rs. 680 they said you have to pay 889..this is so drastically...

Hi i booked (Booking ID PZHL4186)an oyo property on 06.07.19 for the stay of 3 days in karimnagar, the 170km away from hyderabad, the properties booked for july 12th 13th and 14th, oyo pressurized my to pay the full amount during the booking and paid through online and got a confirmation mail, on the day of check-in the hotel management denied the reservation stating that the rooms are not available, i was trying to oyo customer care, i had...

Hi,
I had booked my stay in Dalhousie(Hotel Surya Resort) through oyo rooms which the hotel cancelled on our arrival. Date: April 23 - April 25, 2019.
The hotel did not accept oyo room bookings. Amt- INR 4036/-
However my stay was taken care by providing an alternate nearby hotel by oyo room executive which I had to pay extra and higher tarif.
After my comeback to mumbai, I made several attempts to get my refund...

Oyo team is very irresponsible and a pathetic management
We booked a hotel in jodhpur and when we reach the hotel they say due to less rates they can’t give us the room
We r tourists and now stranded in middle of nowhere
When contacted to customer care about they say we’ll return ur money
What a great answer
Now tell me where should i roam in this new city with my 3 year old baby to find a new hotel?...

Oyo rooms are not providing me the gst tax invoice for the following booking from above oyo accounts in the name of my company:

#booking id:
1) dsai6240 (Stay 12th to 13th july 2019)
2) xgkz1695 (Stay 13th to 15th july 2019)

#gst details of my company:
1) company name: adani wilmar ltd
2) state: maharashtra
3) address: village malegaon, tehsil saoner, malegaon, nagpur, maharashtra...

Its been almost 28 days that i still did not received my refund payment rs.3818 on booking homestay id cbxf1724 on 29.06.2019 and cancelled home stay on 1.07.2019 because my trip was extended for one more day and booked another home stay via oyo id qtvn5089. I have called many times to oyo customer care. Yet there is no much response from oyo rooms. Kindly help me to get my refund money back...

Sir

1. My daughter is staying in room 320 in grg1095 sector 22 gurgaon facility since last week of may 19.

2. When she occupied the room, miss anushka was already staying. She was single handedly managing the grampower app herself. There was no password that was given to my daughter either by anushka or by facility staff.

3. The entire electricity bill was to be shared by these two occupants. 10-12...

This is my 2nd complaint. I had booked three rooms vide the said id no for 15th june at hotel crystal residency by paying rs, 5158 online. At the time of check - in into hotel i received a text message over my mobile that my booking was shifted to another hotel i. E krish residency. Sindce, i have some personal reason to stay at crystal residency only, i refused to shift to krish residency and logged a claim for refund vide id16660165 on...

Refund not given after cancellation of booking no. Bvxs9238. They don't even have send any refund message. Then we contact oyo customer care and then they asked me to file a complaint for not getting refund. That's why i have filled a complaint. This was all due to misunderstanding policies of oyo rooms. I request oyo rooms to please take action on this....

Booking id : quoe8396
I pre paid the above booking id through oyo mobile app using amazon pay balance.
However at the time of check-in the oyo property (Oyo flagship 504 gk)
Said the payment is not done. I showed them my amazon pay transection id also transaction id#: p[protected]
Finally i made a card payment on the spot expecting one transaction will be reverted.
However, i didn't get any transection...

I had booked for a room through Oyo and the hotel denied check in coz of water issue. And I was promised a refund but on contacting Oyo many times still I didn't get my refund back. Everytime they send the same mail stating that it s initiated and it LL be refunded within 7-14 days. And my booking id is EPVH9834. And in the app it doesn't show any refund status....

Hii, i booked room from OYO rooms near to new delhi, mahipalpur in the name of Hotel Goodluck House. When we reached there they said Air conditioners were not working due to short circuit. Then we contacted to OYO rooms and they said we will send you in next hotel but they never did. we were waiting there for their call for atleast 3 hours then they send a person from the hotel Aero Look. when we reached to the next hotel reffered by OYO...

My booking ID HQPF6254 for OYO 43486 Hari Vilas bhawan vrindavan denied check in on 28thJuly, 2019 due to dispute between oyo and hotelier as Oyo is not processing their payments on time. On the other hand we were told by hotelier that they could have accommodate us if we had chosen pay at hotel option. Then i called Oyo customer care number and given my phone to hotelier for resolution but at the end we were offered to modify our booking...

My booking id is[protected] which was confirmed by yesterday on 19th july '19 and full payment also had done but today i came to this hotel but hotel management has been directly denied to provide this service again this booking id.
So pls help and resolve this issue asap as i will refund my amount.
On 20th july hotel ambalika receptionist and manager told me that we had no more tie up with oyo so we can't accept this booking...

Booking id jobh7943
Date of incident: 27 july 2019
My booking was confirmed by oyo, however when i reached at the property with family, we were denied about the booking. I called your contact # several times that night however none of the executive helped me out. I am extremely disappointed by the way my calls/complaint was treated that night. Since it was 11pm approx. Whem we reached the property, it was not possible for us...

I booked a room on oyo id-uigm5362..in hotel venus, chaura bazaar, near best price, zirakpur amount was deducted from my account and when i reached at place they said room is unavailable for me... I showed them my booking id but they denied to provide me room, i talked to oyo they said they hv arranged another room in any other hotel but the situation was same... I just want my refund back and i was not expecting this type of behaviour from...