OYO Rooms Complaints & Reviews

Booking # ouci5637
Guest name : varun venugopal thaliyil thodiyil

I booked a hotel room for 1 night at hotel century executive in udupi for june 24th 2019. I have done online payment of rs 999 through net banking. When i reached the hotel i was refused the booked room saying the hotel doesn't do business with oyo any more and asked to pay the room rent of rs 999 again. I had my family with me and was not having time...

I booked oyo hotel from oyo app, hotel name is rajmahal at ramtek, maharashtra. I paid the room charge via upi payment before checking in. Even after paying full payment they asked for 600 rs extra saying, amount shown on oyo app is not profitable to them.
I asked for gst bill, they said the hotel is not gst registered. I uploaded the hand written bill given by them....

This happened with me in the month of june.
Under oyo life policy it is mentioned to give 1 month notice period before shifting to any other place.
On 31st may i mailed regarding the checkout i. E 1 month before. But i don't know why it didn't reach them. So i contacted them and forwarded the same mail to them and that time they considered it. After that they also said that we got your 31st may mail and not deduction will happen...

Hello oyo,

Yesterday, i used to appreciate oyo services and the idea your ceo got. But, from today onwards, i won't be recommending oyo to anyone and i will definitely say to him/her this firm provides the worst experience you can face while booking any hotel. Now coming to issue, i have faced today.
I have booked two rooms in oyo flagship 18335 eaglewood hotels (Booking id: rckj7068) on jul 17, 2019, for three guests,...

Yesterday date 26 july 2019 i booked a hotel on oyo with booking update - tfvg4108 but when i reched hotel staff said that we have no room and all room were ocvupied so i called customer care so many time they always told me that put on hold we resolved your issue call to property but after a hold of 20 min call cuts
I again called and same thing repeated atleat 7 times at last i lost my passion and scold the one of their cutomer care...

I have been a returning customer since 3 or 4 years as far as i remember. It is not my first time in the hotel, i have been there since it was a fabhotel management.

I come for business and i stay every three months or so for about a week upto 11 days. During my stay, i leave the room in the morning by 10 or so and i come back around 10 to 11pm daily.

Everytime i come, the staff are very rude, not all of them,...

My booking id-aouz8679 hotel oyo 2871 hotel ratnakar inn. Sarat bose road, kolkata. Landmark - nepal chandra sweets (17 m), chakraberia crossing (400 m).

I had extremely bad experience also hassle experience at the hotel. I booked a room 7 days (20.07.2019) back from oyo mobile app. I wanted to book a room for me and my friend. My aunty is suffering brain tumor. Her stage 3 astrocytoma was discovered in june 2019, but disregarded...

In online i have booking on single guest. After i told that person to register, that time he only told u did 2 booking, which id he suggested me to pay that id only i have paid through online payment after that got a call from reception to cancel one guest booking so i had cancelled. He told he will transfer that amount to another. After 2 hrs he forced me to pay again i refused and i told them that i will veccet and they agreed before that...

I have booked an oyo room today with booking id fqdr3745. On reaching the hotel they did not allowed us to stay saying that we don't have connections with oyo now and we will charge money for room. We don't know anything about online payment.
So we decided to cancell our room.in about half an hour we cancelled the room but i received the message rs 0 refund. I have booked the room on 25th but i have received the mail booking cancelled...

Hi
I’m chandrakant borade . I book room at oyo but room not clean, ac non working, no water . Because of that I canceled my booking but they not refunded yet. And not giving any positive replay. They hold call for 55 minutes. And forwarding to each other . Please help me for this

My booking id - VXCM2643

Contact no-[protected]...

I have booked a tour package with oyototalholidays. where as i have complaint against oyo. 208141- case id. You can check through this id. We cancelled our packages after a lot of harassment. now you are harassing for our money refund. Please stop this types of behaviour. This is really ridiculous. I have paid 14000 rs. but you are not paying attention at all for this. shame on you people....

Booking ID PWVC4816.
I never thought Oyo would give such a bad experience. I had booked two hotels in wayanad. After staying at one I was moving to the other. Got a message telling my second booking is canceled due to unavoidable circumstances. When immediately called to oyo even though I had less network coverage they informed there was an issue with payment and I had to book a new hotel. New booking done and stayed. On returning...

Dear concern,

I need a Tax invoice(Invoice) instead of payment receipts. Many time I called and said the same thing to your assistant but every time they send payment receipt again and again. I am not getting any reason why you are not able to provide me an invoice for room rent which I have already paid to you before availing your services?
An early and positive response is awaited....

I have booked a room and payment went through and room was not confirmed understandable, they asked me to wait 7-14 days i have waited now when i call them they say to wait 14 days again as there is some technical error. The payment made by me was 1097rs on july 7th and the booking id is "skam7261", i have even suggested them to refund them oyo ruppe i thought my be that would be better and i would get instant, but they told ven that was...

Hi i had booked at oyo mumbai for 23 and 24th july. I extended my stay one more day and got the confirmation. The vary day one day prior i got a msg that i cant stay der longer and need ti shift to other hotel.
It was raining too too heavily still i went to other property.. Even other property denied the stay saying some issue.
I tried giving complains, cluster managers, and all many many times.
No body helped... I was...

We have booked a package from oyototalholidays. We have paid 25% of the payment. They haven't booked anything for our tour plan as well as they haven't provided us any hotels voucher. Despite asking so many times, they ignored us.
They didn't even receive our phone call. We sent them mail so many times. Now, after getting frustrated we want refund. But they don't even process our refund. Till now they are just telling us to give sometimes...

I booked oyo 7840 hotel through oyo app for 3 nights (from Jul 25
12 PM Onwards to Jul 28 Till 11 AM) on 15 july 2019 and made the payment today in the morning after getting confirmation of the same from oyo customer care[protected] but after that I got a message from oyo that my booking has been updated.
In the OYO app, some other hotel is booked for the same BOOKING ID: ZRBI5723 and due amount is Rs. 2256.
I called...

Dear concern,

I need a Tax invoice(Invoice) instead of payment receipt on top of the bill. Many time i called and said same thing to your assistant but every time they send payment receipt again and again. I attached bill copy which was send every time from your side. And highlight the text were i need correction TAX INVOICE instead of PAYMENT RECEIPT.

As per your manager said me, I have to give my gst detail...

Sir,

On 15.07.19, I had made a booking( CSZW2973) through Oyo app for 16th July to 17th July for 3 guests stay at Saki Vihar complex in Andheri East, Mumbai

My scheduled flight got delayed and meanwhile I received a message on my mobile that your booking has been cancelled.Immediately I contacted Oyo help line and informed about the situation. It was confirmed by Oyo executive that You can still check in the...

Myself Jinesh Upadhye from Belgaum Karnataka have booked 1 room at Hotel Pearl View Mumbai (OYO 8193) thru OYO online portal and as per their directions, have made a payment of Rs 1953 thru SBI net banking[protected]CHB4129586 TRANSFER TO acct no [protected] ONE97 COMMUNICATIONS P. Now the Hotel reception has denied the booking quoting that they will not honour (allow) the above hotel booking as OYO is not paying their due amount....