OYO Rooms Complaints & Reviews

I had booked an OYO room on[protected], booking ID(KQIE2685), KBR Residency, on[protected] I got a call from the hotel that there is a water problem so cancel your booking, after that, I immediately called Oyo and told all my problem on that day they told me not to worry about refund it will come to your account, but till now it's almost one month and I had called them almost 20 times, mailed them had done all the possible things that I can...

I have booked hotel on[protected] from your app with reference 17804886 weston inn on mehra compound in sakanaki 2 rooms in 2500 rs but when we reached hotel the hotel management ask for 2500 for one room i didn't expert this kind of behavior from oyo rooms as i travel a lot and always trusted oyo rooms as my first preference and this behaviour built a negative image for oyo rooms in my eyes and i am very sad and dissatisfied......

I booked a hotel through oyo for 2 days in lansdowne and on reaching the hotel, they checked us in, gave us our room and then after seeing the rate oyo had fixed for 2 days asked us to leave.
On getting oyo customer service to talk to the hotel owner, i was informed by senior executive at oyo that nothing can be done and the only other alternative was to shift to a new property apparently which was 50 km away as no nearby property...

The booking agent misrepresented and lied to score the booking, promising me complementary late check out. Booked the room believing the agent.

Had the ugliest experience during the stay. Oyo and property owners have a dispute where oyo has not made payments to the owners. Owing to this, the property manager kicked us out and the things promised were not delivered to me. My parents and i had the worst experience.
To settle...

Booked oyo room (Booking id noxls729, oyo 13583) hotel paradise inn, talegaon, on 4 jul 2019 for one day stay 18 -19 july, i needed early check in at 7 am
I made payment rs. 999/- on 17 jul 2019 for above mentioned booking after assurance (Early check in at 7 am with charges as applicable) from customer care [protected] and [protected], hotel receptionists
After reaching hotel early in the morning at 7 am on booking date 18 jul...

Oyo 37481 sumangali residency in trichy. I was booked the residency in friday (19.7.2019).1 room 2 adult. We are went to the residency. And i asked the manager to give my room. And he is said "your age not applicable to stay in here hotel.in this hotel age limit is 21. So i dont gave room. So you will get out my residency". But in your oyo app age limit is 18. Our age is 19 and 18. This is your mistake. So i want my money please sir. I am...

Subject: re: booking cancelled - oyo 16792 bidhan plaza, booking no. Yvwd0945
Dear oyo,

This is very unfortunate and it was my 1st booking with you. You took the
Full amount but the hotel is not ready to give me room saving they have
Canceled the contract with you as you don't pay them.
Now tell me why should you deduct my money because of your own fault?
I tried several time to contact you...

I have booked om shanti guest house on 19.7.2019 through debit card during my visit at kolkata. On reaching hotel i asked them to give me the room as per facilities. They said that they have no room left, and ask them to cancell my booking or pay more. I cancelled my order but ask for refund, but i didn't get it till now. Please kindly refund my booking amount. I feel that i have made mistakes by booking the hotel through oyo....

Booking id :uola9725
It has been a month since oyo initiated my refund but yet not credited. I have contacted them more than 40 times most of the time call is disconnected or kept on hold.
Oyo happens to be one of the biggest hotel chains in asia and this is the service they provide
"we have initiated a refund of amount inr 756.0 against booking id: uola9725. You will shortly receive a confirmation on the status of...

Hello Oyo Team,
I am having a my life's worst experience with Oyo.
1st- I booked Oyo rooms through goibibo, but don't now why Oyo didn't receive my booking. I got no help from support team of Oyo and ibibo.

2nd- I booked from Oyo app and when I reached there, hotel.didnt have my booking and even they didn't have any empty room. I called Oyo and my call was kept on hold for 30mins. Again I called and another...

I booked a room at oyo 29864 pearl inn on 7 july 2019 and also paid ₹470 online to oyo for booking. When i reached that hotel the owner denied my check-in. When i told him that i already paid online then he said talk to oyo and get refund. So i called oyo then they told me that your escalation is generated and you will get your money back. But now its 21 july 2019 still i don't get my money back. Please help me in getting my refund....

I have booked royal residency mohali on 20.7.2019 through credit card during my visit at max hospital. On reaching hotel i requested them to give me room at ground or ist floor due to knee problem of my wife but they misbehaved which lead to cancellation on the spot. Kindly help me or refund my booking amount. I feel that i have made mistakes by booking the hotel through oyo....

I have booked oyo and also done payment in advance but when i reach hotel they denied to give me a room saying that all rooms are full and when i contact to oyo customer care they said your booking is confirmed so i connect with oyo customer care executive to hotel manager, so hotel manager also denied to oyo customer care executive to give room, and then oyo executive saying i will arrange booking in another hotel for you which is 15 km...

I have booked oyo 45246 saffron guest house in ranchi against booking id dciv5764 and yjht6435. After 1 week when i called hotel to check about it. He is not ready to acknowledge my booking and telling oyo will shift me to other property.
I was never informed from oyo about this and my booking is still confirmed on oyo app.
When i am asking oyo to shift me in a better or equivalent hotel in same area they are charging me, as...

Dear sir /madam
I booked oyo 29857 hotel ambika international with oyo booking id no - eqft6748 on dated 08th july as i reached the hotel the property manager refused to accept the booking and said our contract with oyo has been ended. We try to reached out oyo customer care also with complain no[protected] they didn't solve the problem and cut the pby saying that we ll back to you after some time after some time we again reached to...

Oyo's online payment option is a crap. Never ever go with this option always pay at property. I raised complaint against booking id - zpht7910, after a month they resolved the issue and said, "the amount will be refunded shortly". Whenever i call to the customer portal, they simply transfer the call to higher department and put you on hold for 30-40 minutes. When i send mails, all replies come saying, "you will get a link to fill your bank...

Dear mr. Jitendra,

Thank you for the assistance.

Frustrating and pathetic experience with oyo.
Useless oyo management.

I was booked oyo rooms couple of times but failed in providing rooms. I was roamed the complete night just bacause of blody oyo. My booking no four3841.

I had been for check in on firstly booked property but the property personal said all rooms are full....

I booked an room on dated 22.05.2019 which booking id is - wsap1489 @ novus guest house through online payment.
But when i go to check in at hotel, they said me that, there is a legal & koney problem with oyo & hotel. That's why, they cant accept online payment as well as oyo booking.
But the main thing is when i called oyo customer care they ignored me.
After a long time one of their representative told me that an refund...

Oyo is very fraud company. My booking date was 8 july 2019 and oyo teams itself cancelled my booking informing that the amount you had paid will get refund and now they refuse from their words and informing that you will get refund of the same. My registered mobile number is [protected].

As per the policy of oyo, oyo does not refund the amount. Its means that team of oyo is a fraud they use to inform for refund first and then...

I have booked for a package few days back through oyo. Package id: th-kacl0712.
The package was agreed at 15000. After paying an initial booking amount they started asking me for a quotation from other companies which should depict a lower price. I informed them that i don't have any quotation over the email and i had a discussion over the phone call with other service providers.
Now they have started asking me a price of...