OYO Rooms Complaints & Reviews

Hello!! Myself ashwani bhatia, first time booked oyo room by downloading the oyo app from mobile. Have made the booking dated 23/07/19 and got the confirmation from [protected]@oyorooms.com that oyo 14482 live inn has been reserved under your name. Booking id: zkte4139 and amount rs. 750 was deducted from my own card.

Reached to the landmark amiown school at sector 27, gurgaon. The number mentioned on the booking [protected] of...

I have booked a room at kanchipuram for 22nd july 2019 under booking id xgrz4712 on 09.07.2019 on the hotel name "spot on 43989 perfect stay (Vela complex, alias balaji residency, hotel surya veg, kanchipur, tamilanadu state" on making payment thorough online basis for an amount of rs.804/-. But, later it was shifter to another hotel named as m/s. Aks inn, which was 5 kms far away from my previous booking hotel perfect stay (Vela complex,...

I am booking a hotel from oyo app. I have follow all process. Then i get a confirmation message.
But the problem is that when the girl about to reach your hotel.. Just few minutes ago i getting a call that there have some problem. But the actual problem is that *money*.
If any thing wrong with that girl who will be reach your hotel after few minutes who will take responsibility for this. Where she will go for found a room at...

Hi team,

Regarding my last stay in oyo rooms which i booked my stay in chinnamon homestay booking id - pvrt5301. I had a stay at the hotel from 20/07/2019 to 21/07/2019.

We faced multiple issues in our stay and it was a pathetic stay. Following are the list of troubles faced in the stay-
-the attended came 1.5 hrs after we reached and called him. We were waiting in rain.
-there was no electricity....

Worst ever service from oyo💩
🙏 please guys I am strongly informing you please dont book rooms for your valuable customer/guest through OYO rooms.
Because the reason is you will definitely lose your valuable customer from OYO service.😠
I already facing the problem. from OYO I lost my big customer and company incentive as well.
OYO* treated me and my customers in very low and rude talk and wrong information...

I am akshay singh customer of oyo since last 5 months continuously staying at oyo property 16665 falgship at hinjewadi. Before few days property was so good to stay, but now since past around 20-25 days staff has been changed and property has become a worst place to stay as the behaviour of staff is very rude and they demand money unethically... As i dont even have check in for 2 days but they are asking me to pay for those days also.. And...

I booked an oyo room (Lksm2813) from oyo app. I wantr=ed to book it on 19/06/19-20/06/19. I booked on dated 19/6/19 early morning 00.59 (Am) so that i can check in by 12 in the noon. At the time of booking, it showed as today and by mistake, i choose the option, today after payment and booking did. I got to know that the booking date was 18/06/19 - next day.

On that moment itself, i called the oyo customer service and asked...

I had booked a hotel at allahabad for my two days stay at hotel oyo riash located on vivekananda marg, allahabad, for the 11/07/2019 to 12/07/2019, two rooms and 4 guests. We reached there by uber spending 300 rupees and when we checked in the hotel, the hotel staff refused us rooms stating that the price at which i had booked the hotel was low and they cannot give me rooms. I said then why you did not cancel the booking so that i would have...

Hi,
My name is mayuresh pawaskar on 27th june 2019 i booked sorina hillside oyo malavli, exactly a month prior for 27th july and 28th july considering that the property has perfect location and a swimming pool with high demand.
Yesterday monday 22nd july i received a msg which says you have been shifted to other hotel which is away from malavli also with no swimming pool. I am highly disappointed by this kind of service. There...

I booked a room in kushalnagar (Coorg) on 20/07/2019 and i paid the amount in advance. Hotel name is white wings. Booking id is tjbu2165. When i reached the hotel they told me, they don't have any contract with oyo and don't allowed me to check in. This happened at 12pm. Then i called to oyo support and informed this. They put on hold me half an hour and arranged another room. I told them i need all amenities i booked previous. He told everything...

This is ganesh and this is package id: th-fkhm5959, customer name : prasad,
The discussion all this long was to have a honeymoon package which includes 4 rooms for 4 couples, but the akhil chauhan now has provided us only 2 triple occupancy and 1 double. How can 4 couples adjust in 2 triple occupancy. Please help resolve the issue by providing us 4 rooms as guaranteed. My day of journey aug10th n return 17thaug please help sir...

My booking was in OYO as follows
BOOKING ID: LBJS2095
CHECK-IN - 22nd Jul'19
CHECK-OUT - 23rd Jul'19
ADDRESS - 20/1, manindra nath mitra row, Kolkata
Landmark - Sealdah Railway Station
Total payment - Rs. 961
Full payment was done..
Can't check-in as hotel denied..
Can't get any refund as customer care executive harrassed a lot.....

I had booked a single room in a hotel in trichy on 24th June and had paid the full amount for the duration of the stay(Rs. 1900). When i reached the hotel on the said day, I was told by the hotel staff that all their single rooms were booked out. I had called the OYO customer service and had them book another hotel, for which I would have to pay again and they told me that the amount that I paid for the first hotel would be refunded. But...

Sir,

I am a oyo regular customer, today i was come along with my family, mother, wife and daughter. I show my ex service man medical id.in this card what ever the person stay all members photo date of birth all are here. But your person told only aadhar, passport, election id only accept. Please clarify by to me. Central government id is not valid?. As a army person i feel lot. Give reply. If not recd i will go to consumers...

Dear Mr. Ritesh aggarwal
Hope you are doing well. I just wanted to let you know that very soon your business is going down as your business partners are not able to run oyo properly. They are not satisfied with your policy. They always criticize oyo company even they are talking about leaving your company. Yesterday i was booked a room in hotel surya regency, Ludhiana Punjab, oyo 31003. When i was there to check in they say our room...

I booked my room through oyo with the 2 booking ids buri 8761 & rouj 0985 for my stay at hotel raj residency, chennai from 24.06.19 to 26.06.19.
I am a central govt. Employee and i need gst invoice to submit for my tour.
I called number of times to your customer care and the responce is very bad and want immediately gst invoice to settle my ta bill.
Matter most urgent.

Regards/-
Ramana murthy. M.br...

My name is ayush goyal
This is my registered mail address
My phone number is [protected]
This is happening for the 4 th time where i am denied check in despite confirmed by oyo.
I wasted 2 hours calling oyo.
Different executives provides me with resolutions that are not completed.
The hotel's tell me that they will not provide me the booking at the amount paid to oyo.
Why do oyo provide discounts...

I have booked a hotel in mount abu, the check in date was 9 th june on 8 th june the booking was cancelled by oyo itself they send me a text message saying due to unavoidable circumstances we have to cancel your booking and amount willl be auto refunded. It is still not refunded after 2 months. I am continously calling oyo they are continously sending me mails that your refund has been initiated and you will get in 7-14 working days but i...

I made a booking on 30th june 2019 with booking id : husv9725 at oyo 33505 crystal palms highway resort. When i reached the hotel, they denied my checkin that they dont have any tieup with oyo. I called oyo to help me regarding this. They told that they will refund my amount. I got only partial refund. I complained that it was oyo mistake and i want full refund. They told me that your request is processed. They charged inr 3013 for cancellation....

I made a booking in Hotel Pandav at Pachmarhi via OYO app vide booking ID AUIB7293 and out of ₹1585, paid advance of ₹475 vide sbi net banking txn id IGAGPZOON0 on 20 Jul 19 for check in on 20 Jul 19 and check out on 21 Jul 19. But when i reached the hotel pandav, they denied check in saying that we hv allotted room to other person. When i called OYO they kept on talking to hotel and kept on putting my call on hold for 30-40 minutes 3-4...