OYO Rooms Complaints & Reviews

I booked a room for 3 guests in hotel raj palace through oyo rooms today, but after reaching there i faced a highly unprofessional dealing as they refused to give me the prebooked room. Booking details - krishan mohan, booking id - lmsp9352, check in 16/07/19, check out-17/07/19, total payment to be paid at hotel rs 999. Address 94j, near roapway, sahastradhara, dehradun. Pls look into this matter before i approach to consumer court....

I book my room throw oyo 5719 hotel jannat palace on 7th july my booking id is zjus6281. When i reached on hotel, i will not get any room as well ac has not been working there. After waiting for a long time, the property manager told that, book for another. Oyo guest manager manish sharma had also checked that issue with property manager. After that, he confirmed that, my money will be refund soon. But still not get any refund from oyo. Which...

I have booked a hotel with booking id: ratb3721 on 24 may 2019 with full payment which automatically got cancelled by oyo. When i enquired about it, they asked me to book the same property again and also promised full refund for the previous one along with a cashback of 20%. So i booked the hotel after paying again by clicking on the link that they had provided and stayed at the same property.
Now it's been over 50 days and they have...

Dear Sir,
I am from kolkata & now I am in Nagpur. I have booked a hotel at OYO22903 but when I want to check in the hotel management saying we are not accepting below 1000/room. but I have booked on 667/-. I called the customer care & they resolved the problem. 2nd day same problem 3rd day same problem. now today(15.07.2019) I have booked room for 8 night on that hotel. same they are saying we are not give the room below 1000/-,...

Booked initially on MMT. I thought it is going to be GOOD EXPERience but it tured into worst experience.. So I want to delete my account permanently.. I called them 3times kept me on hold for morethan 18 minutes and hand up on me. OYO hotels are scam.. They list every hotel which fall under low standards with fake photos and fake hotel facilities list.. Before listing some ### hotels they should really check whether they meet certain standards...

Oyo central team initiated my refund on booking ID Ksbl6723 on 27 June 2019. They assured me that my amount will be refunded in 7 to 14 workings days its been 15 days and OYO hasn't refunded my amount yet. I have called OYO customer support but they aren't helping a bit just creating more problem. I was put on hold for 20 mins to 30 mins everytime and the call was disconnected from OYO side. I was promised a call back in 15 mins...

Recently booked a hotel in bidar at spot on sai palace. I reached the hotel at 11:00PM at night. He denied me check in saying that rooms are not available. Then after lot of followup from oyo support they shifted me to spot on 38700 new venkateshwara lodge. The main thing is before shifting me thay didnt even think of calling the other hotel that whether they have spare rooms or not.

At 12:00 I somehow managed to reached the...

I (Avinash) have booked hotel residency park from oyo app (Booking id dqgb2437-near jain sahakari bank. Next to satkar hotel). When i went in hotel on 10 jully 2019 then hotel manger and all staff told that they will accept booking from treeboz app. They had not given any room so that i have shifted to another hotel for stay.
So kindly refund of my money....

In 7th of july 10.30am i booked a hotel for 7th july 12.00pm to 8th july through oyo and pay hotel room bill through oyo app. But hotel management said that they dnt accept online payment, then oyo shifted me in other hotel then same issue i found there then i call oyo coustmer care and request him to plz cancel my boking and refund my money, agent said i submited your request 7 to 14 working days your refund is done, but after 5 to 5 days...

I have booked 1 delux room for 3 nights in oyo hotel pandav 3614, they provide me confirmation for booking and booking id as well and charge full amount advance without cancellation policy,
At the time of check in they provide small room in hotel pandav inn 3612, and said that their is an issue in that hotel and they can't give that room for 1 day and you have to adjust in this room only. Also they said if i want to stay in better...

I have filed a complaint in national consumer docket no 1413085 due to I faced lot of issues when I was check in Oyo 24094 sunshine grand at evening 6 clock on 22nd June 2019 this hotel Front desk people are very rude with me I felt very bad was traveling with my old aged person with 2 kids hotelier was asking us to pay extra amount of 7000 for 2 days check inn and check out other than the booking amount or else asking us to speak with Oyo...

I have booked oyo rooms online at kasauli from goibibo. Hotel are asking for extra money above the booking amount which has been already paid. Due to which we have suffered for 3 hrs in getting the hotel after paying the additional amount. We were told to cancel the online booking & pay the higher amount at hotel. No resolution provided yet.hotel name is Laxmi Residency & kasauli Continental at kasauli.

Request all not to...

It is very shameful for oyo rooms..!!

Today when we reached tara palace hotel puri at ct road puri after booking and payment confirmation the hotel manager denied to provide the room to us.

We have booked the room at 15:08pm on dated 11july 2019 and received the confirmation email but we have not received any denial mail from oyo or area manager/hotel manager.

We have called in customer service...

We had made our bookings in a particular property which was shifted by oyo to some other property which is far from the place where we had booked and the property which doesn't have proper transport and any other facilities. The booking is made for our valuable customers and now we are facing lots of inconvenience in their stay. We need an immediate assistance regarding this. Shift back our booking immediately to the property where we booked....

This urvish patel booked oyo lama dhim and oyo customer care called me and saying you have to shift in other hotel first i comfirm and then i have oyo then ask for reason they are provide any details and say tariff are gone high and that and i talk with oyo sr. Ex. Dilip of oyo he say there bulking booking thats why and after saying tariff are gone up but how thats possible i pay in advance...

Had made one booking with id: ombq7543 on 4 july and the hotel management denies for the check-in and then i spoke to the oyo team. The team manager said that they will credit the refund any amount that is paid over and above the oyo rates however i paid 3968 for 1 night which as per oyo was for 1968 so i paid 2000 more however the refund that i am getty is for 393 only which is unacceptable......

I had made a booking on 6.7.19 at bhubaneshwar at Oyo 4110 Miskys Guest House, but i could not check in due to denial and non availability of room in the concerned hotel. There was no help available from oyo side and i had to manage the stay from my side locally. The shifting hotel provided by oyo also denied our check in.

Hi Dr. Anbesh, Due to unavoidable circumstances, we need to change* your booking HQTR2379 from OYO 31115...

I had made one booking with id: lsnp1569 on 15 june and the hotel management denies for the check-in and then i spoke to the oyo team. The team manager said that they will credit the refund within 24 to 48 hours but till date no refund is credited in my wallet. Worst service and i never seen this type of service in any hotel bookings. Please take necessary action against them....

I booked 5 rooms in hotel vanjula residency (Oyo 10587) at gangtok, on 09/jul/2019 for 2 days 10-12 jul 2019 (Booking id is gkba9263). I paid through my debit card an amount of inr 15, 249/ only, for which i have received receipts from oyo. However, the above mentioned hotel denied to give me rooms on arrival, saying that they do not have any business link/relationship with oyo, and it is a fault of mine. Now i am at the verge of loosing...

I booked my hotel on 27/06/2019 for hotel privya for amt 12565 at checkin they updated amount 14130 and i checked as i had no other booking or option. When i inquired they said booking was autoupdated to 14130. How can u update booking without informing or asking me. I havent recvd any mail. Today they are sending mail telling we sent on 01/07/2019...