OYO Rooms Complaints & Reviews

Oyo had taken my booking for two days at Hyderabad. I had paid the amount in full. However, the hotel was unable to provide me my room on spot saying that “they are overbooked”. Now, please specify what kind of business are u’ll doing? You are accepting bookings from customers, taking the full money and then not being able to give us rooms? Can you understand the trouble and harassment an old couple has to go...

Oyo account: Vaibhav Sharma
ph -no [protected]

Oyo rooms are not providing me the gst tax invoice for the following booking from above oyo accounts in the name of my firm m/s Deloitte Touche Tohmatsu India LLP GST no 06AALFD7157J1Z3

OYO Townhouse 075 Nagpur Airport, Booking No. ZQOD8164
24th June2019 to 25th June 2019

Bill copy is attached

As per gst act and rules,...

I’m Gaurav. I canceled my booking for a hotel on 4th june and as per the call from oyo and email they said they have intiated the full refund of the amount but I’m still about to get my money back. I tried calling the customer care several time and they tell me they will connect me through senior department but after waiting 10 minutes they cut my call. I’m fed up of this. Pathetic service.

My booking Id was JPID3127...

OYO customer care are not proper respond on my registered complaints (comp. No[protected].As per below issue raised by me on customer care and also issue submit on OYO assist.but since 20 June 2019.

1. TV not available in booked room.
2. Room cleaning very poor and certain very dirty.
3. Bed sheet not changed after my request.
4. Room services also very poor.

Please do needful....

I booked a hotel on June 6 from OYO. The booking ID was Ksbl6723 and the
booking was at OYO 30548 Padma Cottages. I did full payment. But just
before my check in date. Your team cancelled my booking and shift it to
other hotel which was not same as i previously booked. I contacted OYO
customer executive several time some of your executives hanged phone on my
face I even talked to senior executives no real...

OYO customer service is the worst I have ever seen. My booking ID VABG8496 at SRK Grand from 21st May to 25th May I cancelled it on the same day that I booked and according to the cancellation policy and the app shows refund denied due to cancellation policy which is ### .I should get a refund of 100% for which I have a confirmation message too but I did not get the refund till now and its been almost 40 days. I called OYO for around 50 times....

Booking id : 10300
Check-out date: 31st may

I had checked out from oyo life pg, shree9 pg, phase 1, hinjewadi pune, on 31st may. I had put on a proper checkout notice on 1st may using oyolife app. The deposit amount of 5000/- was supposed to be refunded within 15 days of check out. I was informed that i will receive a google form to fill in the details regarding the refund. But neither have i received any such form nor...

Package id pkg-xqai3026
Himachal pradesh - manali.
Worst tour company i experienced from oyo holidays.
I had booked honeymoon package from oyo total holidays between 21 june to 25 june 2019. The total package cost was for rs 49, 000. I had made a down payment of rs. 14200. The remaining amount they offered me zestmoney where i can apply emi option to pay on monthly installment over a period of 6 months. I received email...

Hi oyo,

Booking id : wxts4507

First i have booked the svs luxury room at 24th june-12 pm to 25th june -11 am. With 1200 rs/- and then i have modified the booking, i have extended the booking at another day i. E. (25th june, 12 pm to 26th june, 11 am) with 1300/-. I have got the message confirmation also from oyo and also oyo app updated successfully booked the room at 25th june 12 pm on wards to 26th june 11...

My booking i. D is qupl2690 i booked a room and i made a online payment of 1753 and check-in in the hotel after while checking out same day in the eveving the receciption asked for rs 798 i asked for what they are charging this amt they said it's a balance amt u have to pay and talk with oyo whatever prblm is there u will get refund after i received a mail that 798 charges was for dinner which i didn't order also now after calling at customer...

Booking id - ohpi4695

I was denied checkin from the hotel side because o[censored]navailability of room, it was a prepaid booking still i dint get a room now its been a month since i have applied for a refund, have called oyo support like 30 times and still struggling for my refund.

Very poor customer support, lame commitments, false promises, want my money with a penalty....

[protected] my booking id against which one oyo hotel room booked for stay at digha since 15th to 18th june. Oyo deal offer was from agoda. Deal selected and payment done. On arrival with family hotel authority denied accomodation. Several times called oyo but no support received. Even hotel authority confirmed oyo representative over phone that they don't have any time up with oyo. Then why oyo promotion and offer shown. Hats misleading and...

I had booked a room of two male occupancy on 26th june 2019 at gorumara nest situated at lataguri, dooars, west bengal. I have been denied checkin due to closed resort for maintenance. I was again shifted to forest inn at a distance of 25 kms from the previous resort which falls within the dense forest of lataguri at about 20:30 hrs where i was again denied checkin due to no power maintenance. Then again i was shifted to another hotel named...

I had booked a room in oyo 19666 hotel solitaire on 8/06/2019 for 25/06/2019. I had even called up at the hotel 2 days prior to my visit to ensure if room is confirm available. I was misguided and was told that room will surely be provided to me when i reach on 25/06/2019. I reached the hotel on 25/06/2019 but was asked to wait till 11am as it was their checkin time. When i returned to the hotel at 11am i was told that the hotel is overbooked...

I had booked an OYO for 3 night on 23.06.2019 ID UBVS8405 . But then suddenly my booking was modified for one day and again one booking was done for another day which either oyo or property manager have done. Then I contacted your customer care and they sent me a link to pay RS 2538 which I paid online for 3 nights. Now on 25th hotel staff didn't accept it and said that they have not received any amount and I had to pay. Then due to pressure...

I had booked a property from OYO Living a part of Oyo rooms for a period of two months, the property was vacated on 31st May 2019 with proper notice and everything.
As per the terms of the agreement and the policy the security deposit was supposed to refunded by 15th June 2019.

Despite of calling up OYO multiple times, dropping mails and reaching out to them through various platforms, the organisation has not responded...

We have booked our vacations from oyo rooms for richie valley under user id [protected]. They booked us even when they have ended their contract with richie valley. I was with my parents and our booking was also not shifted. We suffered a lot due to their faults with property owners. And how can they make our booking when they have ended the contract. Now even after 14 working days when we ask for refund they are saying we have done that through...

Oyo 30956 moonlight hotel.
Sector 100,
Noida,
Uttar pradesh.

This place literally sucks!.. I booked this hotel relying on the affiliation with oyo!.. But the hotel was a complete let-down!..
The place is a #!!..
Literally!..
The guy who runs this place is no less than a pimp who tries to set up girls with every person who checks in to this place.
The humiliating thing is this...

Booking id sqth0261
Booking date 19 june 2019
Hotel date's 21june and 22 june

I had booked oyo for my family trip with 10 members with me which included children and women. Since the day of booking i was constantly asking the oyo people to provide a phone number of owner to confirm my booking. They did provide it though but it was switched off all the time but oyo people told me repeatedly they were happy to host...

I subhradeep ghosh oyo s regular customer faced a very bad expreience last week.. I mailed a couple of time but didnt get any proper response so am going to make a last mail..
I book an oyo on 18 th june in namans inn att kalighat kolkata..
I didnt noticed tht that hotel didnt allow local id holders.. So i reached there and faced a bad exprnce.. But as i payed my ammount before i didnt get a single penny back.. First of all...