OYO Rooms Complaints & Reviews

Booking id : zxbi7860
3 rooms booked for 1 night on 03rd june'2019 at
Capital o 353 hotel four boutique for our guests for a family function

I paid rs.3696 in advance for room tariff

At the time of checkout, rs.2094 added for meal plan in bill by oyo which i had not chosed and nor availed for at the hotel.
But had to pay this amount of rs.2094 at checkout as hotel asked us to talk to oyo...

Hi was travel on 20th -24th june at mumbai with my family. I booked hotel oyo 22683 park palace. Once i checkin the hotel by-mistake the charges was deducted 2 times 6168 + 6168, i received the transaction message next morning, i inform the issue to the hotel manager about my deduction n also show the transaction details, but today still i didn't received my refund, i tried to call the call center no. One of representative received my call...

My booking id is hlyf 3720. We were traveling from jalandhar to new delhi with a confirmed booking one day before. All payments were already made while booking but after reaching the hotel with family at 11.00 pm at night, the room had not been provided by the hotel manager.

When i called oyo helpdesk they said due to a technical error they can't help us and not able to provide room in another hotel. The representative didn't...

Order id: 464df657-69ca-4963-a734-64c90291537b
Package start date:[protected]

This is a written complaint against the employee who missbehaved with me at oyo 15544 edassery blue bells

Let me explain you their behaviour from the time we checked in.

As soon as we checked in the manager asked us yo make some payment which was due from oyo’s end.

Night, there was nt food available...

Dear oyo team,

Yesterday 8 hours time wasted

I booked nakshatra enclave on 25th june for yesterday staying, booking confirmed, while going to check in nakshatra enclave following problem happen

1. Check in time -12.45pm, at that time hotel manager telling, sir u have to pay extra amount for staying (Extra amount:761rs), already u paid 939, remaining 761 u have to pay. Weekend no offer, already...

I had booked the room from oyo, i checked in by paying at the counter of the hotel. Faced problem in the room, some equipment was not working. After 4 calls to reception n 40 mins appox the staff arrived, but after that also the problem was not solved, then i called up-to oyo help desk, the said your payment is not done. I told them the payment is done. But no support, i took to oyo chart but same the kept me rendering, it too late i had...

Dear oyo team

Yesterday i booked a room throw you oyo app.

*hotel name*: spot on 33472 hotel shreenath and bar
*invoice no.*: xqbe7351
*check-in*:[protected]
*check-out*:[protected]

When i booked hotel on your app hotel price 400/- with a/c, after that i confirmed with your customers service officer he confirmed me "yes your booking confirmed price 400/- with a/c.
But...

I have booked 3bhk apartment through air bnb app on 5/6/2019 for the date 5/6/2019 to 6/6/2019 at pondicherry, later it has transferred to oyo rooms, but i came to the property they were giving only one room and we were six persons 3 adults and 3 children, i denied to stay in one room, but they said that i can modify my room to some other oyo room which is suitable to my need by calling to customer care number [protected], i called to customer...

I booked almost one month prior 3 rooms in crystal residency hotel ranchi for dt 15 june 2019 by paying rs, 5158/- on line. On 15 th june when i went to check in to the crystal residency, they denied for my check in to the hotel and in the meantime a message came from oyo that you are shifted to krish residency. As, i booked the crystal residency for my convenience, iam not able to shift to krish residency, so i got it cancelled. Now question...

I booked oyo flagship 737 paschim vihar on 9th june for 3 days and paid rupees 4856 through paytm.. Then i modified my booking from 3 days to 1 day and raised against that of rupees 4171 which was approved from oyo side..
My booking id is rlsw4817.. Oyo policy is to refund the amount within 7-14 days n todays its 20th day and i have not received my money yet... I am calling oyo customer care everyday for my refund and they keep my...

Hi was travel on 20th -24th june at mumbai with my family. I booked hotel oyo 22683 park palace. Once i checkin the hotel bymistake the charges was deducted 2 times 6168 +6168, i received the transaction measage next morning, i inform the issue to the hotel manager about my deduction n also show the transaction details, but today still i didnot received my refund, i tried to call the call centre no. One of representative received my call...

I have booked follows

1) first booking

Booking id: abnf5179
Check in: 29 june 2019
Check out: 05 july 2019
Guest : 4
Room : 2
Property: capital o 322 hotel galaxy comforts
Booking criteria: corporate

2) second booking

Booking id: xwqt5962
Check in: 30 june 2019
Check out: 05 july 2019
Guest : 6
Room : 3
Property:...

I am lodging an fir against oyo rooms. Oyo rooms have taken money from me for furnished ac room. Given room which does not fan and ac does not work.
There is no ventilation in the room.

I woke up in the morning and fainted and fell in the room. I came from germany to india on 28th june.in one day my body is totally given up.

These guys have not even started the room meter without paying the money in full....

Worst service of oyo... Booked 2 rooms for mondarmoni on 28th 29th june... Reached on nite 10 o clock... With my kid of 4 yrs... But room is full of ant... No tv connections... No ac... No parking... Kept calling oyo...4 times spoke to oyo executive.. All kept me waiting... Till 12 o clock i was waiting... I am totally harassed... My booking i'd is... Also the bed sheet was torn...
Rfam8401... Hotel name is mandarmoni resort......

Hello sir
Today i had booked the room from oyo rooms and booked the room. My booking id
Igek8562.
When i reached the hotel, they did not give me the room due to server not responding.
I had the show the message to hotel employees but they were not provide the hotel.
When i call to customer care, they told me that server is not responding and we cannot provide the hotel

Please take action...

I had done the booking online and also done the full payment, but at the time of check-in the hotel is saying that there is no such booking and on calling the customer care no. The are also saying to wait there.

It has been more then 1hr waiting at the hotel reception but no response from oyo has been received to me.

On calling again and again they are saying to wait there or you will receive a transfer, now...

Hello sir
I would like to bring to your kind notice that i booked rnb hotel oyo 1505 but i am not stay there because hotel manager not allow to stay on the basis of oyo rupee and my oyo rupee has been deducted for same.
So i request you to please refund my oyo rupee
Booking id - iwtp7902
Date - 25-jun-2019 to 26-jun - 2019
Ajay sen
Phone no - [protected]...

Dear /sir madam

I had booked a room my booking id is (Gzpl3469)
I booked this 09/06/2019 at night and i have make payment also
Thak i found the date 09/06/19 sunday morning is cheeked out time 11:00 am but on sunday i have to cheeked in at same
Than i called the customer care on under 10mint of booking
The said that canceled the same booking you bill get refund
After some cancellation...

I have booked oyo hotel for two nights from 21st Jun 19 to 23rd jun 19. After check in I modified my booking for early check out on 22nd jun 19 . I already paid 1654 rupees for two nights. But after modifications one amount not refunded to me by oyo, however no policy for modifications charges in oyo. I so many times called costumer care but they told me that they will not refund due oyo policy. Pls solve this....

I used Hotel Palkhee in Chembur, Mumbai through Oyo Rooms. On the day of stay, I made payments through oyo app and it failed 3 times. So I made payment through debit card at the hotel. Finally, in a few hours, all the failed transactions worked and debited money from my account. So totally, there were 4 payments made from my account for one night stay. After filing a complaint with oyo, I got 2 refunds. One ore refund is pending and it has...