OYO Rooms Complaints & Reviews

Hello team,

My booking id (Wfsp0742), hotel - oyo townhouse 092 ashray, every room has complimentary goodies basket and exclusive snacks provided at the time of check in.
Well i was not provided with it, when i informed to the manager, he told it is chargeable and you have to pay for it. And he was too rude, and used bad words regarding it.

There was problem in door lock access through card, it take 5...

Hotel sitar, sitarganj, uttrakhand.

Reception denied check in as they get less amount against this booking. Booking amount was ₹561.00/- that i already paid during booking to oyo. But as i reached at hotel, the person at reception denied this booking and after discussion he offer me room in ₹ 1800.00/-. As i've not any option for another hotel nearby this and i took up this deal in ₹ 1800.00/- for 2 days (₹900.00/-...

Dear sir/ ma'am

Hotel authorities of oyo9046 hotel metro star refused to do the check-in when advance prepaid booking for the same is done via oyo app.

Booking id is: lbvj2735

The hotel authorites refuse to acknowledge that they accept online payment. They keep on saying that they deal in cash only.

The contact number of oyo captain mr. Naved nadeem was not available by oyo customer...

Cape - jasmine regency oyo 15130 has denied the check in and on the top oyo has no control on their property,
Hotel people has denied and they are unable to do anything,
This is a serious failure in customer service experience,
If they can't provide the hotel room at the price mentioned on the app then why they publish such prices on their website or app.
Contact no is [protected]

Now the room...

My booking id was dwof9163.. It was the worst experience i have ever experienced.. Starting from the first, hotel receptionist denied us check-in stating that tarrif is low so they can not provide us room... I booked room for 876 and paid in advance... They told me that their room tarrif is 1200 and will not give room in a less amount... So i called oyo custumer support.. Your excecutive talked with the receptionist.. Then executive told...

We booked a room at Oyo 30479 Green Wood Resort, Chikmagalur for 6 guests with booking id - BHLZ1524 for check-in dates on 29th June 2019 12pm onwards. When we reached the resort at 12:20 pm and showed the resort receptionist the booking message and mail they denied my check-in the resort as the booking was made for at a cheaper rate as compared to the original resort fares and they completely denied us giving the room at OYO booked price....

Dear Sir/Madam,
I have checked there is no early check out policy in OYO hotels. I booked the hotels on 29th June 2019. The booking was from 30th June 2019 to 7th July 2019. I booked the hotel through OYO assistant team. When i reached on the check in date, i found the hotel is very small and immediately i contacted to OYO assistant team and informed the situation. I asked them is there any possibility of change the hotel from one...

I have done complaint for refund due to worst services as oyo 30676 hotel shourya grand heaven given nothing to us like no electricity, tv was off, ac were not working, i have paid for breakfast but no breakfast provided, we have spent 1200 rs everyday just to have breakfast in other hotel, there was no hot water, every 5 minutes electricity went off.
Kindly refund otherwise i will ensure legal action.

Booking id - mwef7695...

I booked a hotel in OYO 29850 bonita casa new delhi, the hotel was not even 1 percent of what the showed online by there photos, rating and reviews. No light, no water, unhygienic, no locks on door, no safety, the management was zero, the staff was very bad, and unethical and unprofessional. I would really like to take strict actions against such hotel, who try to make a fool of there coustmer and try to get huge amount. And no facility to...

I booked OYO 40319 Hotel harsha International from 14th June 2019 to 16th june 2019 for my sister and her husband and kid.
They couldnt make it so i had to cancel it. First their app was not accepting cancellation again and again and when they finally did they deducted charges for 1 night. Moreover they didnt even refund me anything as date. their policy of refund is maximum 14 days. I called their customer care number and asked them...

Booking id:unji5893
Booking name:ebrahim
Booking mail id:[protected]@yahoo.com
Booking id:rishi
Booked on:06/06/2019
Issue escalated on 07/06/2019

Due to govt sealed that booked hotel, hotel employee didn't respond. Our whole family waited in road at midnight 12am to 4am. We tried to reach you that customer care to arrange alternative or refund the amount, very poor response and they...

I had done a booking with oyo (Booking id xblt4871) in chikkamagaluru and i got confirmed booking email from oyo but the owner denied my booking stating they have some dispute with oyo from past 2 months and he will not give room to oyo customers. But my question is why oyo is showing that hotel in there website?

Finally we not got any room in chikkamagaluru and we spent whole night in our car.....

A complete fake company!
Oyo total holiday co of oyo rooms

I request every person reading this to take it seriously

I planned a trip with oyo total holidays for uttarakhand there agent mr. Mayur singh gave us al details through mails there were some mistakes which he corrected only in mail but when my trip started my first destination was as per planned but next destination i paid them big amount to stay...

Hello,
I got a room booked on 30 june'2019, through oyo app. My booking id was rthx0391. I went for check-in at around 12:30 am and when i reached to the hotel, the hotel manager told me that all our rooms are sold out already. I told them that i have booked through oyo and made the payment too. He replied that i have told oyo that i have no more rooms and they are fool that they booked the room still.. I called the oyo customer care...

Oyo rooms found appropriately dealing with the issue of providing rooms for unmarried couples. But in the hotel policy, i could find unmarried couples not allowed. Of course, it's not valid. But let the hotel deal with it.

How could oyo rooms in these hotels taking the issue? I tried to reserve one room. Confirmed room is oyo. But the accommodation was denied as two guests to share the room were unmarried people.
br...

Sir, we stayed this hotel but very bad. I already sent them with proof but they not refund my money. Also they customer support is very very worst. After fight they give me 500 RS but I'm not ready to agreed. Because this hotel totally worst and not worth of money. I want my full money. I already told them for full details with proof but they insult me. They false quality and quantity. Booking ID; YDXE3486...

I booked oyo 35845 in indore with booking id hfcl0561. Upon checking in with my daughter i soon realised that the room did not even match up to the basic standards. It had no windows or walls and rooms were seperated by wooden panelled partitions. The bathroom had no ventilation or exhaust system (The hotel person told us to use the bathroom of the adjacent room). Somehow we spent the night in the room but we did not know that the worst was...

In koparkhairne there is pratham lodging QZDO4230 I'd booked and already paid at this place they ask me to wait for one hour we was standing near receiption And after they asked for extra charges 300 rs but i I'd already paid full amount online. Extra charges for what ?? When I have already paid online on Oyo app they were fraud people. Oyo has to take some action on them immediately. Because those hotel can make Oyo spoil. I think Oyo is...

With very sad and frustrated mood I want to lodge a complaint regarding my booking in oyo's no. 38003 hotel vandana, booking no. GVTU2089.. I have booked 2 rooms on 28th June 2019.. The allotted us room no. 112 and 114...the rooms condition was so bad that a family man can't stay there... The bad sheets was torned and too fouly.. Room was having damp and moisture smells..
Mattress having blood suckers.. Bathroom was too smelly and...

We were not given a room at hotel mirabel, jajpur road even after prior online booking in oyo app, as we were not married although oyo app showed couples are welcome. We requested for separate rooms but still they didn't give us any rooms. My girlfriend also agreed to stay in different hotel but they didn't give me a room telling us that its their hotel policy. We were harassed unnecessarily after having a genuine booking....