OYO Rooms Complaints & Reviews

Sir,
My booking order no BDIC7960. Hotel name OYO 14552 Kingston residency, Mysore. Date 20 Jun to 21 Jun 2019.
We booked hotel via online through OYO site. But hotel authority didnt provide the room. They said they won't accept OYO cash and they said they need extra money of 1000 rupees in hand. So we were stranded in night and didn't got our room.

Yesterday itself(20-jun 2019) we contacted your customer care...

Respected Sir/Mam,

I have booked online in Oyo hotel having booking ID PGBN9602 and paid 1191 Rs.
Hotel is HOTEL PARTH INN GHAZIABAD, UP. This hotel not accepted online booking and gives room on fresh booking basis. On discussion with Oyo call centre they told me to put request through app for refund. Now as I have already stayed in hotel room now they mulling to shift in another hotel and not agreed for refund.br...

Hi, I have booked OYO honeymoon package and made a payment of Rs 2000 online as per agent told me. Oyo agent gave the written email if your plan will cancel then the booking amount will refund. I have cancelled the plan since 3 to 4 weeks before and waiting for refund. I have already raised the complaint but oyo didn't take any action on their fake agents.
Oyo agents making fool to peoples. People shouldn't book any package from oyo...

I had a booking at himalayan gateway residency darjeeling, west bengal on 03.11.2018. My booking id was ogul 9437. While i reached the hotel they denied my booking. After consultation with the customer care personnel i had to book other hotel by my own. The oyo personnel assured about my full refund within 7-14 days. But till now i did not receive my refund. Every time i called oyo they simply say due to some technical issue refund is delayed....

Hi Oyo..!

The following is the time line of the issue and multiple occasions to prove your incapability
1) Upon booking in Royal Nest with booking ID KMCA0467 called to customer care to inform that, the i will chekin at 5 AM in the morning as i was travelling, and the customer care executive has confirmed the booking for the same.
2) Upon reaching Royal nest, the management of the hotel has denied the chekin and...

Oyo hotel Shree Bhakti Sagar Digha booked for a trip dated from 15th June to 18th June where deal was from Agoda . Accordingly for 3 days 4088 rupees payment done. On arrival hotel authority denied that booking and told they have no time up with Oyo. Several times support asked from Oyo unfortunately no support received. Later an alternative arrangement done by myself and on own cost. That's disturbing and humiliating. Will pursue a case...

I have booked 10 rooms for 30 persons but I oyo owner done fraud and take higher amounts from me and paid to oyo lesser amount. No GST bill provided. Complain in OYO but they don’t care about their business. Oyo hotel manager book room with his name as agent and take profits margins..

I have mailed and call so many time to oyo Customer care they generate complain id but then no resolution provided. No service provided as...

Hi team, I have booked oyo 10620 in Kodaikanal. But when I went there there is no room available as property is sealed. So I went to other room. I tried to call oyo but cannot reach customer care they say like they will connect with senior officials but after waiting for 1/2 an hour call getting disconnected. Fed up with this
QRBS1580 is my booking Id.. Oyo is really cheat fellows please don’t book in oyo...

I have booked below oyo rooms in Hotel Santi Sadan at Mahabaleshwar and paid Rs 6974/- through debit card. I received Confirmation from OYO about Booking and Hotel Contact No provided by OYO was Incorrect. Hotel did not allowed me to check-in as they said they do not have partnership with oyo anymore and i was made to stand on Road at 12AM in Rain With my Family. I tried to contact customer care to register my complain and they keep putting...

I have booked below oyo rooms in Hotel Santi Sadan at Mahabaleshwar and paid Rs 6974/- through debit card. I received Confirmation from OYO about Booking and Hotel Contact No provided by OYO was Incorrect. Hotel did not allowed me to check-in as they said they do not have partnership with oyo anymore and i was made to stand on Road at 12AM in Rain With my Family. I tried to contact customer care to register my complain and they keep putting...

Dear Sir,

This is with reference to booking ID CALB5413. The checkin is during 12th June to 13 June, 2019 for two rooms.
I booked for three person checkin. However Hotel persons said only two persons can be allowed for third person i have to pay extra.
I contacted oyo assistance and your person Mr. Shakir assured that, Oyo will reimburse extra money paid by me for third person.
I paid 2400 by way of credit...

I had booked a room on 15th june through oyo . money has been deducted and no confirmation has been received through oyo site and the customer care replying that no booking has been done but i do have the screen shot of money deduction which is i am attaching with this complaint. and now executive saying that there was a check in and check out made . if possible then do provide us our ID as a proof. stop making fool

money deducted...

From where I should start. You are the worst company which my first experience was worst. Through your portal, i have booked the hotel pinegrooves inn, Kasauli for one night i.e. 14 june to 15 june which the confirmation copy i recd. in my mail.

But to the very surprising, the hotel pinegrooves inn, kasauli had just denied to us on 14th June 2019 at 12.00 noon that we have no booking at their hotel. Also very clearly they stated...

Myself Gaurav Agarwal had booked a room and when I reached the hotel with my family I was denied room saying room not available and was made to wait for 2 hours on the road saying they are arranging a room but failed to do so and the amount paid by me is yet to be refunded its already more than a week.
attached the mail i received from them. i have mailed them the bank details.

Greetings from OYO!!
we apologies...

I have a prepaid booking in Oyo 3511 from today afternoon upto Friday 11am which I made 4-5 days ago...today in the last minute you cheaters transferred my booking to a cheap Oyo situated in a place of worst accommodation facilities where for everything I have to walk for nearly 1km in the last moment with out my concent like frauds...worst experience ever with you guys...really disappointed...have to think twice before choosing you, you...

I felt I have been cheated by Oyo online booking. All booked and payed rooms are shifted to different locations by splitting the rooms in single booking. I had booked the rooms through Oyo for wedding function and last minute while checking into the booked hotel Oyo said it has been shifted to different place.

I got a call from other hotel stating the rooms are not available and by mistake Oyo shifted the rooms. I didnt checked...

I have booked below oyo rooms and paid 2401/- through Amazon pay. Hotel did not allowed me to check-in as they said they do not have partnership with oyo anymore and i have to literally find another hotel at mid night 11:00 that night paying double amount due to vacation time and unavailability of rooms.

Booking Id: BJWZ1342
Oyo 15989 RC residency, Mcleodganj
Check-in : June 6, 2019 to June 7, 2019
Name:...

Inconvenience while booking the room the rates oyo is offering is denied by the hotel owner and customer care members are showing no due interest in solving the issue the executive are rude in communication. This is showing no interest in retaining customer or solving their problem here by oyo experience is really worst we have faced ample disrespect by both hotel n Oyo executive end....

I had a booking with capital O 41999 Royal Auckland at Ooty with booking ID:QGFW6518
From 10th june 19- 13th june 19 (3days). And I had paid an amount of 12756/-(8568 through net banking and remaining 4188 by cash to hotel at the time of arrival), but unfortunately they have not provided breakfast, lunch, dinner for any day. Please consider this and get me refund....

I have book room with booking id DQSO9253 on 22 may 2019 but he refused for room i claimed refund its said that amount is intaited ot will be recoved in 7 to 14 days working but that time was expier but yet i was not recived payment and also not pick my phone by oyo helpline so i request please provide amount Rs 1151 ...as soon as possible to me i already wating alot so at last i was approch pn consumer helpline......