OYO Rooms Complaints & Reviews

I have booked oyo for today and also done payment in advance but when i reach hotel they denied to give me a room saying that all rooms are full and when i contact to oyo customer care they said your booking is confirmed so i connect with oyo customer care executive to hotel manager, so hotel manager also denied to oyo customer care executive to give room, and then oyo executive saying i will arrange booking in another hotel for you which...

Oyo name is oyo 28328 Rex cabana. I booked a room and I paid in advance before 1 hour then oyo owner called me said And he is very rude and said cancel the booking I don't want to give you room on. Low price so cancel the booking and he is very greedy if oyo show me the low price is not my fault my Name Karan and plz help me and resolve my problem and oyo customer said he don't give me refund if oyo partner don't want to give...

I have booked oyo for today and also done payment in advance but when i reach hotel they denied to give me a room saying that all rooms are full and when i contact to oyo customer care they said your booking is confirmed so i connect with oyo customer care executive to hotel manager, so hotel manager also denied to oyo customer care executive to give room, and then oyo executive saying i will arrange booking in another hotel for you which...

May 29th for two nights i stayed at your oyo guesthouse in jaipur. One of your senior staff members tried to hug and kiss me while i was alone and on the premise of oyo jaipur formally known as the evergreen guest house hotel. I felt scared, angry and overwhelmed that i would be treated like this as a guest at oyo and will never stay nor will i ever recommend to stay at any of the oyo branded properties. The staff member introduced himself...

I booked a hotel under the booking id vqmc3201 at hotel devbhoomi, bareilly making the payment online. The owner of the property denied me booking citing a dispute between him and the oyo people the reason. I asked for a refund and they said my refund was initiated and will be reflected in my bank account in 10-14 working days. It's been 16 days and i haven't received my refund yet.....

Hi my name is ram, booking id anmi4839, i have alreadly escale the problem many time but no one is there who can assit me, i have called approx 100 of time to the customer care no. No one given me the resulation aa escale the matter through app, through mail that bymistake my transaction was deducted 2 time of rs 6168, but still not received my refund, customer care inform me that ot will take max 7-14 days max, then why my refund not received....

I placed a booking id NQBS6249 on 11th April 2019. I stayed there for 2 nights and requested a transfer to a different hotel due to hygiene issues. As per conversation with OYO excutive, I placed a fresh booking and requested for refund of previous one. They promised the refund within 7 days but it has been 3 months now. I have called 10+ times on their useless helpline. They even have stopped replying to my mails.

I am attaching...

Listen basis your confirmation we shifted to another property at versova midnight i was asked to pay for check in
Where in u said we don’t need to pay
Versova property had low charge and what we paid at khar was 2700
U said u can’t pay the balance back to us however we don’t need to pay at this property
Then y the hell i was harassed last night at 12:00 am to pay

I need my refund for this...

I have booked oyo rooms and below are my booking ids.

Jade1894
Eblo4184
Case8501

I haven't received gst invoice copy from oyo team.

Even after so many requests, oyo team has not sent me gst bills.
I explained that it is mandatory as professional business. Even my company will not accept any bills without gst details

Please provide gst bill for above bookings...

I booked a hotel in hotel toto international on 28th june till 30th june.. The pictures showing in the oyo app was completely different from the reality. I paid for it already online. When i went there the property was in a backward area. Moreover the hotel was very bad. I said i dont like the hotel, hotel staff said talk to oyo. When i taked to them they said u can leave the property, we will book another oyo, as nd pay there, and this amount...

I booked hotel id oyo6253 on date 5june 2019 time 8:30 pm and payment done by netbanking. When i was reach on hotel, the hotel receiption tell me that hotel are not booked by oyoy last 3 month
Pls concern costomer care and refund your money then i talk many times in oyo coustomer care but these pepople are not given my money 749 and not response properly

My booking id is meai1357...

My booking id is phel2163. I had booking for 2 days which was done through oyo app however we had to check out from this oyo property in 1 day as the service was very bad. I have raised a refund request on the 9th of june and status of my refund shows as successful and i was about to receive my refund within 14 days. It's almost a month but i have not received my refund yet. When i call the oyo support#, they place the call on hold to transfer...

Hi sir,
This is mr. Yakaiah a practicing ca from hyderabad. On a professional tour i came to bhubaneswar along with my team of 3. We have a booked a hotel in oyo app for 2 nights. Due to unsatisfactory quality of the hotel i requested oyo team to arrange alternative property but no response from oyo. The following are the issues.

1. Sticky & dusty smell from the room
2. Smell from bedsheets
3. Old and...

I have made a booking using OYO app. Before check in i got a call from the property that they could not provide accomodation due to Short circuit.
I escalated the issue to OYO and i was kept on call multiple times for about 2 hours and they consumed my booked day time and wasted my day.

They said that they could not provide me with any alternative but can refund me the money.

I need to know why Oyo takes...

I have booked and checked in oyo flagship 111, canal road, dehradun @ rs.664 including breakfast and gst.

While checkin, i have presented my debit card for the payment and your reception has charged rs.14, 152 and mentioned that it was the technical fault and will be credited my money back asap. But still no resolution after multiple follow ups. Oyo and team harrassed me a lot. Kindly resolve this refund issue immediately...

I booked a hotel svs luxury rooms at secundrabad from 05.07.19 to 08.07.19 (Booking id - peol9701). When i reached hotel, i was denied checkin stating that hotel manager has not received any booking confirmation. Few minutes later manger told that he denied check in due to low tariff offered by oyo. Oyo had confirmed booking and full amount has been pre-paid but still they don’t communicate with hotel property. Hotel manager connected to...

My booking no:rakt2140. I had delivered very pathetic service from oyo homes. The home which mentioned here is situated in a high range remote location. At the time of check in, no one is there at the reception. After 15 minutus a guy came, and he started to ask all the details, but he is acting like he don't nothing about our booking and all. Then he took us to underground place and shown a room to us, it was near to their dirty personal...

As i have booked one single bed room in oyo rooms for one night at siliguri they have showed me confirmation and even called me also for booking confirmation and i said yes i want to confirm my booking and they have text me confirmation message also. The day after when i have reached siliguri around 9.30 and went to that hotel where i have booked my room in oyo the hotel owner told me that sorry we are full we can't do anything, no rooms...

I paid rs 8673 while booking a room at manali and they refused to check in. Oyo customer representatives claim that they have raised a ticket and our refund will be initiated, but it doesn't. I called a lot of times, but they all claim the same thing again and again. I haven't recieved my refund even after being promised by their customer representatives.

Now it's been 14 working days completed after my refund ticket. I raised...

I have booked a room thru oyo for 2 days stay in coimbatore from 22nd june 2019 to 24th june 2019 in hotel sapthagiri nest, coimbatore.

Myself and my wife checked in on 22nd june 2019 at around 2 pm and checked out on 24th june 2019 at 1 noon. We packed out luggage and kept in the room thinking that we can return before noon, we wanted to check out before the stipulated time since we didnt want to spend for one more day, 's...