OYO Rooms Complaints & Reviews

I was booked a room in oyo ann recidency on 18.05.19- 22.05.19. I was paid full amount when i booked the room. But when i was went to check-in there was a problem happened. Hotel management said to us rs.- 904/- due. We call to customer care number. They said us to paid the amount and oyo paid us on our acc but till today they did not refund any amount. And when i call them they cut the call... This is not fare... Our oyo experience is very...

Dear sir,
This is in reference to your mail inspite of earlier bad experience in may'19, i purposely stayed in this oyo property due to mr saket, a gentleman (Humble)... But sorry to say this property is not pleasent to stay at all.
Behaviour nd other services still are very very bad, i am purposely not mentioning the bad oyo servicing persons available in this property... But they are not good to recruit.
Hoping you...

Hi - i have not received tax invoice for my stay in one of the oyo property. At the time of check-out, hotel said because of some technical issue they are not able to generate the bill and promised me to send the proper bill within 2 days. But, i have not received the bill yet. Even after contacting the hotel as well as oyo support team.

My stay was between 29th may 2019 to 14th june 2019 (16 nights)

Booking...

Regarding booking id — ltrm8013. Have paid amount in advance thru oyo and updated oyo regarding late check-in. However we were denied check-in thru hotel at 12 am. Called up oyo and they did speak to property manager confirming denied check in. Later post 20mins, no response and we were put on hold. At 12.30 am with 5 old people, forced to check-in another hotel on our own. Later we raised ticket to refund amount paid thru oyo as ticket...

The made booking of oyo 13464 kanchanikooton 14th june 2019 by paying 50% (Rs 708) of the total amount (Rs 1417). The booking was to be availed on 15th june 2019. While booking oyo did not intimated me about any refund rules and auto cancelation policy. I made the booking 24 hrs prior availing the service. On 15th when i checked the booking it got auto cancelled since i did not paid the reaining amount of rs 709. Since i was travelling the...

On 21st june 2019 i booked a room through oyo app at bathinda, during check in hotel owner denied me by saying that oyo is not paying them so they can not allow to check in, i did call to oyo executive approx. 10-11 times approx. More than 1 and half hours but each executive disconnected my call after hearing the issue by saying that our senior will call you back within 5 minutes but more than 2 hours passed no one resolved my issue and i...

Hi,
Subject booking was confirmed and fully advance paid. But when reached near hotel location and called to oyo customer care for location of hotel & received surprised answer from executive that hotel sold out. Customer care just asked us that hotel sold out. Now think about my and my family situation at 7.40 pm in unknown city. It was harrasment to my family. However We find booked hotel and asked them for booked room, but they...

Hi,

My Booking ID: KBOS3157
Check in date 23rd june 2019.

I taked to hotel manager today and he is denied check-in due low price issue. Please help me to get it resolve. I talked to OYO Rooms customer care but they are putting my phone hold againa and again and never responded. Even they disconnect my phone several times. Please reslove my problem as soos as possible.

Hotel OYO 12222 Silverton...

Made booking for Ranger Wood, Kumuli 17 & 18th May 2019 and made payment through OYO on 15/5/19 for Rs.16412 for 3 rooms.
We have visited the hotel with family on 17/5/19 and Hotel staff told us that the money was not received from OYO. To allow us in the hotel, they asked us to pay Rs.9457/- directly to them with 70% discount and they told us that I will receive the refund from OYO. So we paid the amount vide receipt 908 on 17/5/19....

Hello my OYO booking id is MVFC1524. I have booking in hotel charlene Mussoorie of two rooms for 21 June to 24 June one month before. But when we reach there today hotel staff said that we only have one room and that too the condition of room was horrible, smell in room. When I asked manger he said that I only have this room if you want ok or otherwise you can leave, totally harassment. Then I call mr. Arpit in Delhi he said let me talk,...

I have booked room in gomti nagar lucknow uttarpradesh oyo flagship199 ..but after booking hotel not provide room..this type service was not good..and customer care service was not good..customer care not intrested about my problam..i have called him 5 times.
hotel name- Flagship199 Gomti nagar lucknow uttarpradesh
Booking Id-UYAW9760
NAME- VINOD SINGH
DATE- 21.06.2019...

Hi,
I had booked room on 19th June in Hotel Orchid at Faridabad through OYO application. When we visit there the hotel attendant told me that he didn't accept local id proof & also said that if we pay Rs 2500 extra for room then he will gave us a room.
Then we told him to cancel the booking, he told me to contact OYO customer care no.
Then we call to your customer care team they refused to give my booking cancellation...

I have booked a room in Oyo Holidays dollars grand (Oyo 8828) for two days on june 1st 2019 paying RS. 2803. The booking got auto cancelled citing no availability of rooms. I contacted the customer care executive, she assured us full amount of refund will be provided. But only partial amount of RS. 1402 got refunded and stating that remaining amount was charged for cancellations charge. I immediately called and explained it was cancellations...

I had booked 4 rooms in Le Repose, Tambaram, Chennai on 12th June - 14th June. I had booked the rooms for 8 people WITH BREAKFAST. But my guests were not given any breakfast for both the days (13th & 14th June), whereas I paid for the breakfast separately while checking in. Can you refund the money AS SOON AS POSSIBLE
Contact no -[protected]
Vinnie Cheeran...

Amit mittal
Jun 17, 2019, 3:26 PM (4 days ago)
to Jayanti_8523_FUS, me

Hi,

I have booked my hotel with OYO in Goa and here are the details.
AC of the room was not working for entire stay and I had called your OYO Assist/ Day captain/Housekeeping many times but no one responsed.

I called OYO customer care executive 8-10 times and they kept my call on Hold for 30 minute and...

I have booked a room thru oyo rooms in delhi from 3rd march to 7th march and i need the tax invoice to claim the same from my company but Oyo rooms refused to provide the GST invoice for my booking below are the booking details .i have tried to contact but they are not responding i have mailed the issue to the oyo team but they simply refused stating that the march closing is done and we cannot provide the invoice

Without...

I am Rathinavel Kumaran from Chennai I booked a room at Grand continent, exactly at 5:55am of 21/06/19 for 21/06/19 to 22/06/19 but the booking date was taken as 20/06/19 to 21/06/19 so I informed the receptionist that the booking was to be on 21/06 to 22/06
So the receptionist charged with a early check in charge of rupees 500 and the room rent 1700 and told that he will change the booking dates but he hasn't changed the dates so...

Hi,

As per gst act and rules, no gst registered entity can deny for providing gstin tax invoice . Oyo is only providing me the payment receipt, which is of no use to me, and firm where i am working is not accepting my claim since the same cannot be used for taking gst credit.

Hotel Name Booking ID Booking Duration
OYO 11908 Hotel Lake Bloom Residency OJVH5126 Tue, 11 Jun 2019 - Fri, 14 Jun 2019
OYO...

Sir,
I am aakash sir mhne oyo room book kiya tha gurgaon m sector 38 m to waha par humne 500 rupay summit karne k bad room dekha to room sar nhi tha aur waha par security issue bhe tha to sur humne aapne booko cancel ki aur fund k bola to propertie manager ne dena se mana kar diya.
Aur humko threat bhe kiya aur usne kafi miss behave bhe kiya
To sir uske badh humko aur security issue hwa uske badh humne oyo ko min 15...

Booking id : KDRS2309.

as mailed from my id and also informed on customer care hotel owner not allowed entry as said no vacant room for online booking. want to convert it offline. for next booking provided by you said no electricity for full light so check in not possible. I paid for booking online kindly revert payment.

writing multiple times on customer care, kindly provide solution....