OYO Rooms Complaints & Reviews

Oyo rooms is a scam, their customer representatives claim that they have raised a ticket and our refund will be initiated, but it doesn't. We called a lot of times, but they all claim the same thing again and again. I haven't recieved my refund even after being promised by their customer representatives.

Money is very hard earned. I want it back. I want my time back which i spent calling for hours, i want all that energy i...

Madam/sir,

I booked tour packages for malaysia and genting for four persons vide your package no. Th-qewc6420 through rubby maurya speaking from chandigarh, journey to start from 15th aug 2019 from patna. I have already paid rs.1, 05, 190/- online and got acknowledgement of money deposited also. At the time of depositing money, i was told that in nexrt two days i will get air tickets but even after 10 days, no one is attending...

I have booked hotel sidharth international hotel in puri through oyo. But reaching at hotel found no rooms available there. I contact oyo coustomer care they hold me for 2 and half hours but could not resolve the problem. Neither oyo people can make any other arrangements for me. I am suffering with my family in the road in night. Still i am suffering harassment from oyo...

After enough calling with your customer service (More than 20 times and 4 hours of talk), still my issue is not resolved.

I have booked hotel mallaikal residency (Oyo 24363) with booking id mfdb4076 in ooty for 2 days from 28th may till 30th may for my brother rakesh nanda (Booking under phone number:[protected]), my brother was not able to locate the property in ooty nor able to connect to hotel (As number was invalid) and...

I had booked 1 room using OYO app in "OYO 14532 Hotel Avisha Residency" on 15th June 2019
First thing happened was that the transaction of Rs 1500 was done twice, one was refunded. After few hours we cancelled the booking and claimed for refund.
They said that the money will be refunded in 10-12 days but, now after so many days the money was not refunded.
We called to customer care many times but after picking up the...

I had booked 1 room using OYO app in "OYO 14532 Hotel Avisha Residency" on 15th June 2019
First thing happened was that the transaction of Rs 1500 was done twice, one was refunded. After few hours we cancelled the booking and claimed for refund.
They said that the money will be refunded in 10-12 days but, now after so many days the money was not refunded.
We called to customer care many times but after picking up the...

Hi,

I was living in oyo living 23739 nagawara, bangalore until the month of march. I had vacated the property by the end of march. By mistake i had paid the rent for the month of april amounting to 7500.

I have raised numerous tickets and talked to various customer care, all they say is give us sometime to process it but it's been more than 3 months and i haven't received my refund yet. Please look into the...

I booked a hotel on 2nd july for 1 person in delhi with booking id - qxbl4867
My charges for the same was rs 756, when i reached the hotel the receptionist completely denied my check inn and asked me to talk to oyo only for this costing, he was asking me to take a direct booking for rs 1500. I had a word in oyo customer care, they promised me to provide me another room in same area for which i waited 30 mins. After that i called them...

I booked oyo hotel ivy resort, shimla for 2 nights, i. E 30/6/19 and 1/7/19. I paid half rent online and rest was paid by me at hotel. We paid for 2 nights but we stayed there for one night only because the room was too dirty and they didn't even provide us breakfast even though it was mentioned when we booked hotel. I asked hotel manager for refund of money but they said that to discuss with oyo customer care but i didn't get any response...

Multiple problems: rooms are dirty, not hygienic, insects, mosquito, lack of cooperation from local support staff, room & swimming pool size are much smaller than claimed in review, as well no where matching the look & feel as shown at website. Also oyo did not mention that this facility is there at 3rd floor without lift.
Initially we booked these 3 rooms for 4 nights (1 to 5 th july). Immediately when we reached location at 5pm asked...

Till this time i have not received any call in regard to resolution of my compliant. Request to kindly look into
I am describing my issue for suitable consideration by oyo
I have done booking at oyo rooms from 06.07.19 to 10.07.19 (5 days) under 5 id's on 27.05.2019
Mkhc6107 in balaji international, vellore (Oyo 39434) for rs 1300 (Payment already paid) (Period of stay 06-07 july)
Bwcm7820 in banu residency, vellore...

I have booked two rooms consequent days and checked in hotel at 6am of second day instead of first day... Hotel guy refused to checkin me with my first booking id and asked me to pay early check in fee and then take a room for second booking... He asked us to cancel first day room instead... But its not possible to cancel in app.. Wen contacted customer care many times they r cutting call after listening whole story.. Now i was charged for...

Booking ID - ULQD8629
I am trying 5 to complain about my current booking becouse Hotel update in app my room number 110 but I am staying in room 109 and this room is not good and not matching with app hotel room picture. Oyo care person also raised a complaint case id[protected] but no response from care side.oyo making fraud to users try to stop and give some punishment on this type of activity done by care executives....

Dear Sir/Madam
I have booked room in hotel id 11682 for 4 guest 2 room from 2nd to 4th july. Make payment through credit card 3544 indian rupee.Hotel didn't allow check in .I have called to Oyo customer care at about11:00 am Oyo booked hotel with id3688.
Above all takes 2 to 4 hours this caused highly inconvenience to my guest who came from Maharashtra.
At about 9 pm I have received call from Oyo saying money didn't...

Today I booked any OYO from the mobile number [protected] with Booking Id BFZN9173 on 2nd July, 2019 till 3rd July, 2019. When i arrived at the hotel, I made the payment via Phonepe. My money was deducted but the hotel didnt recieve. After talking to the customer care, my booking was automatically cancelled without ny notice.
I recalled them about this cancellation and they said they tried to contact me and after my payment they cancelled...

I have booked hotel brijvasi place booking id srmk9713. Oyo 37897 hotel brijvasi place owner mr sanjay agarwal misbehaved with us and also the rooms which were shown are not upto mark. They are not properly cleaned and also still it is under-construction. When we asked about this. Mr sanjay said that to discuss with oyo team. And we contacted oyo team mr. Debankar manager also not properly supported us and we have a very bad experience with...

I booked two rooms in a hotel through Oyo . I was traveling with my family including ladies and small kids. I was also given assurance about hotel by an Oyo assistant.
When I reached hotel, I found that hotel was in very bad condition.
There was no hoarding or indication of the hotel which made it difficult to find it . Moreover the hotel was smelling foul, the staff boys seemed to be very unprofessional and ill minded . br...

Oyo rooms is a scam, their customer representatives claim that they have raised a ticket and our refund will be initiated, but it doesn't. We called a lot of times, but they all claim the same thing again and again. I haven't recieved my refund even after being promised by their customer representatives.

Money is very hard earned. I want it back. I want my time back which i spent calling for hours, i want all that energy i...

My booking ID is DKVP1435, I have booked at the Shambahavi Hotel UDUPI 23534. When I went to check in, the receptionist denied this booking because they have tariff issues with OYO . I had bad experience right there. Then I tried to reach OYO customer care executive to arrange alternative o refund the amount. Very poor response and they cut the call without providing any solution. And also they transfer my call to Senior executive, I had...

I ordered oyo rooms (Jass hospitality) on june 29, i went there 3rd time in past 2 months. Whenever i visit there, they say that they don't have light and this is the only reason which i get to hear. I am not sure but they are seriously doing black business there. Then i contacted oyo like earlier,, they said cancel this one and bookd another, i booked another oyo that was around 10-12 kms away roaming in that # summer whole day and...