OYO Rooms Complaints & Reviews

My booking in the hotel was from 29/04 to 09/05. I had to check out two days prior in the hotel and when called the customer service i was promised an amount of 5, 300 as the check out charges. Was promised a callback from supervisor to confirm the amount but no one called. After multiple calls which i made to the oyo customer service portal the supervisor told me that the charges have increased to 13 thousand. Again was promised number of...

I had booked hotel OYO DWANG RESORT-23391 (including breakfast) in the name of my brother Mr. Ashok Mahto on 28th May 2019 in Gangtok from 30th May to 1st June 2019 through OYO App. I got the confirmation message for this booking. On arriving at destination the property denied admission saying there is no booking in the name of Mr. Ashok Mahto and they also told that they have already ended up agreement with OYO company and suggested us to...

I had booked OYO 15989 (RC Residency Bhagsunag, Bhagsu, Dharamkot Rd, McLeod Ganj, Himachal Pradesh 176219) property with booking ID JXBV7491 for one night (6th June 2019 - 7th June 2019) and made full payment for the same.

When we reached the hotel on 6th june 2019, hotel manager denied check-in and told that they do not have any tie-up with OYO rooms. The tie-up was canceled from 10th March 2019.

We had to...

We book an oyo room on 10th of june at 9.53pm. The room was booked for 11th - 12th of june. The name of the oyo was - oyo flagship 24821 waterfront guest house. The address provided to us by oyo is AQ block sector 5, kolkata.
When reached the place at about 11am. The first thing we noticed is the hotel was nowhere to be found near the location given to us so we thought maybe incorrect address is give. We tried calling the manager of...

My amount of 359 rupees from Oyo was not credited into my account but they are saying the money was already been credited. I wrote a mail to the customer care about this they responded very late and did not provide refund transaction details also. They are showing a fake notification in the Oyo app that your money successfully credited into your account. But we are not receiving money into my accounts. If they really credited refund into...

Hello,

I had booked a hotel ‘18340 Oyo Grand Pune’ for 4th June via Goibibo. Due to some work, I reached late at around 10pm. The staff denied me any room, saying that a previous customer took the keys of the room that was allotted to me by mistake, and that my room was blocked. They refused to arrange for any alternative either. I had to book another room (which was also an Oyo) so late at night.

1. I...

My registered no. is [protected]. I booked a room in hotel bidhan residency siliguri on 7.6.19 and made online payment for room as well dinner. But when i went to hotel i have been denied by hotel to provide room as they have certain issues with oyo. We faced a lot of problems bcz of that and ultimately had to make some other arrangement. I called customer care a lot but nothing worth. They put us on hold only....

Dear Sir/Madam
1) I stayed in Hotel Comfortable Studios stay Oyo home 36140 in Manali on 22nd--23rd may my booking Id was IUNE9735 there was no light and water in Toilet whole night and whole morning till I checked out after checking out I gave 2/5 review in review window of oyo with same reason explained .My other Mail id is [protected]@yahoo.com from which I booked this hotel .

2) Next day on 24th may the Hotel...

Booking id-vxmo7304
i have booked oyo for 19 april 2019 and made payment of rs 1902.But on reaching the hotel i was informed that tie up of hotel mavens green has been end up from oyo..So i called oyo cutomer care an brief about the problem, they shifted me to new hotel, and told me that the payment f rs 1902 which i made for oyo mavens green will be refunded to my account.But till date refund didn't issued to me....

When we reached at hotel they denied to check-in and said no rooms available now, after I called oyo team they talked to receptionist after then he said I will not give room to you whatever you want You can do as you called oyo team.
With me my girlfriend also there and he talked very ugly with her.
So I want to complain about this matter, oyo calling team not supporting me.i want to do case on oyo....

Process of OYO for frustating its customers

Firstly, they cancelled all my bookings stating that it is cancelled due to some technical issues. I booked the same hoyels from oyo at triple rate.

After that you issued the OYOEXTRA20OFF coupon. When i tried booking using that coupon, the same was not accepted. The screen shot of the same i sent to saurav_451174 as asked by him. After sending he never replied.br...

OYO Rooms — hotel denied checkin
on Jun 5, 2019
I booked a Hotel today for my stay in chamba early morning at chamunda view but they denied checkin stating that they are not accepting the bookings made by Oyo. I called the customer support and they told they will be refunding the amount to my account.
I booked another hotel near that area as Hotel rajveer and they again denied the checkin stating that they have cut...

It was really pathetic which I have faced during my manali trip.No one can even imagine such a poor services.Me being a female trusted on oyo n visited that place along with my 7 year old son and oyo made my life hell there

I have booked hotel Snow princess for Manali from 5th to 6th with advance booking. Booking ID was UNTC7425. But Hotel snow princess denied for checkin of OYO customers.Post that someone Ajay from oyo called...

This is with reference to my Prepaid Order Number: BOOKIG ID - EXUO9283 made on Wed, 08 May 2019

I had made booking for 10-12th June. I reached hotel around 11pm in the night and hotel denied my entry saying no rooms available. He asked me to contact your customer care which I did 4 times, but every time the call was disconnected from their side and I was left with no option. Despite being an OYO wizard member no support and...

I and my wife were staying on oyo 17171 Sandhya Guest house Varanasi, Room no 112. Amount 6000 INR was stolen from my wife's purse when cleaning the room on 10/06/2019. When room servicing was going on at 2P.m we were walking in the lone outside the room. At the evening near about 6.30 pm
when we checked the purse the money was missing. For your kind information, no one has entered the room at the span of this time. When I complained...

We had booked two rooms online and the direction provided for the hotel was wrong. They agreed to provide us with a new Hotel at 11:30 PM at night with an entire family. The new hotel they booked refused to let us in. Complete payment of 3652 rs was made. Now they keep putting us on hold whenever we contact customer care. The date of the booking of the hotel was 3rd June 2019. The problem is leaving us stranded in the middle of nowhere during...

Hello Team,

BOOKING was done for Booking ID: YNXR0762 was done on 6th June 2019. While booking there was no information that Elevator (Lift) is not working or it is not available for occupants. While booking I have clearly mentioned the reason for visiting Delhi and also booking the room with OYO. I was travelling with a patient and visited Delhi for doctor consultation.

How can a patient use steps to get into...

I have booked a hotel in mysore booking I'd WLOK9421. That hotel is not available at that location in that place. I paid a payment in online of total rs 1710. I called a customer care they are telling he will forward the call to senior person for processing a refund status but none of senior person is talking with me call getting disconnected automatically. Kindly resolve the issue.
Mail I'd : [protected]@gmail.com...

Following our stay in your hotel on the 1st of June 2019, I regret to say that it was most unsatisfying and frustrating and left some very unpleasant memories. I need to know from you what steps you are going to take for the following discomforts my family members and myself were subject to during our stay there:

1) Poor Customer Service – as an example the employees at the reception kept promising that we would get tea...

I had made a booking in OYO 22232 Hotel continental & Lodge in Kolkata with booking id LJZC9153, 8/6/19 1:30 am checkin and 9/6/19 12:00 pm checkout. I had reach at kolkata on 1:45 am and call 3 times for the hotel address but no one had received the call. Any way I had take help of the local people to find out the hotel at 2:32 am. If they will allow me to park the vehicle then they told me to checkout at 8 am positively instead of 12 pm...