OYO Rooms Complaints & Reviews

I was looking for bali package and contacted to Rajat(Rajatsharma.[protected]@oyorooms.com). He asked to deposit 2K rs which is refundable but 3 weeks passed and no revert is there. Rajat is also avoiding calls and no response. This kind of service you people are providing. Complain against shamanpreet Kaur also as he talked as senior at the time of payment...

Booking ID: FBTM4526
Date Of Check-in: 8 June To 11 June 2019
Date Of Booking: 4 June 2019
So,
I've booked My Room In Hotel Pragya International at Varanasi Through Oyo Rooms At 4 June 2019 And Also Paid The Amount, there I had applied some coupons so the amount was at discounted price.
I got free that I already have booked the hotel and I thought that I'll just go and check-in.
But
At 8...

My Booking Id-WSZU0564
Date :- 7 jun'19 to 8th jun'19 (One Night)
After confirm booking hotel sunita mount view almora property manager not allow the check in hotel. I have booked 3 room by Oyo Room side. but property owner say that hotel not tie up with oyo room.
Oyo Room side are very worst side they and they are not positive response by team . oyo room side are thief.
refund my booking money....

I booked and paid room in bathinda, the details are as follows.
Hotel tie up was over, kindly initiate refund.

'Dear Rubal Garg, we look forward to host you for confirmed Booking GAZY0957at OYO 19538 Hotel Garga Residency. Awaiting you is a 100% OYO Experience - from booking to check-out
Check-in: 13th Jun, 12 pm onwards
Check-out: 14th Jun till 11 am
No. of rooms: 1 Classic (2X) Room
Number...

I have booked a hotel in dhrampur himachal pradesh. Oyo assistant have confirmed my booking. When i reach here hotel manager tell me that they have ended the policy with oyo rooms. And decline the bookings. Then the employee of oyo assistant refuse to help they just transferring calls for 2hours and the solution is nothing.
After all i know that never trust oyo people they will never help u for anything...

I have booked two rooms with 3x occupancy for two nights with breakfast for 09.06.2019 to 11.06.2019 on 12.05.2019 in Hotel N S Internation, Oyo capital O 869.

On 09.06.2019, morning 9 a.m., i have called to oyo for my booking confirmation and Hotel reception number, one telecaller confrimed my booking and gave me Hotel reception number i.e. 91-[protected]. Then I called to Hotel reception and Hotel person confirmed my booking...

Copy of mail sent to [protected]@oyorooms.com
No reply whatsoever from Oyo.
Date of mail and stay : 11 June 2019

Dear Sir/Madam,

This is to request you to kindly look into the ping chat and concern raised over the phone and also find the chat attached and after that kindly let me know that who all are responsible and whom should be sued upon.

In addition to that staff was way too...

Dear Oyo team, I have a bad experience of your tie up with hotels, I went on 13/6/19 around 12:30pm, I have got the discounts on Oyo rooms and have booked the room from phone pay app store Oyo offers. When I reached in hotel of Aerostay inn, the receptionist said cancel this booking and you need to come directly you need to pay 800 if you want a room, I have given the 800 amount of that time because have traveled a lot and need to stay, kindly...

I had booked my stay with Oyo Townhouse 105 Khar West for 13-15th June for two persons ( booking id : KUTV3162). While the confirmation call was on by one Mr. Suman I was told and I quote " You would be checking in as family right?".
For a brand like Oyo which prides and adversities itself as respecting people's privicy and personal space, the assumption that two people staying in the same room are family is a breach of that very...

Date: 8.6.19
Subject: Booking ID-CFAZ8579 at OYO 10692 Hotel

Dear Sir,

On 18/4/19 I had booked the room for Shimla with booking ID CFAZ8579 at OYO 10692 for 21/4/19.
I have reached at above said hotel on 21/4/19 at approx. 7.30 AM. As I entered the reception I have notice the condition of reception which was very bad hence I requested hotel manager to show me the room. He shown the room to me and...

I booked a hotel in Palolem, Goa through OYO online. 1 week before journey received sms from OYO that the property is blocked and I have to shift. I spoke to OYO guest manager in this regard. They sent an email stating I will receive refund within 14 days. This happened on 26th May 2019. My booking no. is VWYC3480. I am still awaiting refund after 14 working days has passed....

I checked into hotel 471 sehej continental at 12:44 pm and i left my beg in the hotel when i came back to room
The AC was not cooling properly
And the fan was working only if I keep the lights on and not if I switch off the lights there is a lot of dust around me even the crockery was not good and the hotel recorded checked out at 1:44 pm .

I complained to property owner
And oyo team also
But no...

We Completed our journey From Delhi to Sri Nagar For 8 days which include Manali, Leh Ladakh, Kargil, Srinagar and we booked this tour from Oyo And Package id is given.
we had a worst experience from Oyo.
They don’t have proper internal communication system.
Not informing proper information during journey.
I recommend to all plz don’t go for Oyo....

On 11/05/19 I had booked OYO 30479 Green Wood Resort (1 room 2 ppl) at Bababudangiri after making complete payment of Rs 618 & check in date being 13/05/19 for one day.

After reporting at the hotel the person at the reception in coolly said that he cannot accept our booking. We (my wife & me) were surprised at his statement and asked him why it was.

The person at the reception hurriedly showed us some mail supposed...

Dear OYO team,
as a continues followup with oyo team for my refund amount but till not any response from your side.every time oyo executive tell me i will check your issue & process refund amount EOD but not any amount credit in my account.
My booking ID is CPDY7913
My booking date 11 jun to 12 jun
but hotel not allow me for check in due to low tariff issue .
When i was booking room then tariff is Rs 854...

I have to get refund for my four bookings as promised by the experience managers to adjust the amount of my bookings and it was not happened by the time I checked out . I have paid the full amount..they day that it will be adjusted with in few minutes and then if I call after some time some other experience manager will get connected and ask for proof of that...how can I give the proof..even they are not looking at the escalations raised...

I booked a room on 9th june 2019 with id IYZV9607.
The room was very near to the reception, the windows was open, only curtain was there and anyone could peak through the window. We told the hotel staff to give us another room as this was not safe for a female, they told me that no room was available and we should call oyo to get the refund as they cant give it to us.
The oyo team picks up the call after 15th time and they...

I booked a oyo room at 9pm near my house because electricity was shut down due to some fault in meter of my house
I checked into oyo at 10pm
The AC was not cooling properly
And the fan was working only if I keep the lights on and not if I switch off the lights

I complained to property owner
And oyo team also
But no one helped
Due to which I have to leave the oyo in the midnight which...

I had done a booking at OYO 22328 Hotel Krishna Mahal, in Kurukshetra (booking ID QNPL2384) from 8th June 2019 to 12 June 2019 for Rs 9190.On 8th June after I checked in at the hotel I faced many problems some of which are listed below.
(a) I was made to stay in a different room, than the one listed against my name on the app.
(b) Basic facilities were not met, e.g Tata Sky of my room was not recharged for complete one day even...

I made Booking on 16th may at hotel burans Residency Dhanualti 2 Rooms with breakfast check in 12th june - check out 13th June, 2019. After one week i call burans Residency Reception They says Oyo Tie up is finished on 15th May 2019. I call so many times Customer care they didn't solve my problem they made me my call hold for 30 mins & disconnect my call.then i mail than they call me & Cancel my booking of Burans Residency Dhanualti & Gave...