OYO Rooms Complaints & Reviews

I booked a hotel room OYO 9565 Hotel New Shiv Murti 31 may 2019 for 5 june 2019 in haridwar from makemytrip. When i reached the hotel, the hotel management of oyo hotel denied check in by saying the room is not booked and i had to pay again for booking the room. I have the confirmation message that i got from makemytrip.now i m calling the service centre but it is not picking up my calls...

Below is my booking reference details. We have made full payment against the booking but when we went to the hotel they said OYO had made a fool out of you and we do not have any booking as per below details. We tried calling your helpline number atleast 10-12 times every time they come on the call and put us on hold for at lease 20-30 minutes but no response from your end. we are tired and bogged up. We do not wish to take any further action...

Hello Sir,
This is to bring your serious attention towards a booking no: ELBH3784 which has been cancelled dated : 7.06.2019 by Gks Residency. I had been trying to get the refund right after the cancellation. But there is no response from Oyo. Even if the refund is not possible they aren't providing me a legit reason . This was a very disappointing experience. Help me with the solution ASAP....

I have visited the hotel and they have provided me with a very bad experience which I never faced in past. I wait for two hours at hotel to get a room and when they provided the room the A/C was not working, there was no water supply no power backup and moreover, they were not ready to provide another room. They simply said that they can't change the room and you have to adjust in this only. When I said that I want my money back then they...

I had a booking with reference id NJBX0413 and yesterday i have checked in and today checked out but as per your record it is showing as cancelled however we have stayed in room no 201&202. While asking for invoice at property they denied and advised me to contact OYO and upon contacting your team is replied us to contact property. And why I contact the property?? It is your duty to provide invoice and why it is showing as cancelled?? Even...

I booked a room in Munnar Days(OYO 28416) hotel in Munnar where I also did prepayment. I did the booking on 28 May 2019 for 8 June 2019 to 9 June 2019. Booking ID is OUKX6301 and did payment of Rs.2974 for this.

Once we reached the hotel on June 9, 2019, hotel guys informed us that there are no rooms were available and all was sold out. But we told the guy that we have already confirmed and completed payment via OYO. But the...

We checked in hotel on 30.4 and checked out 6.5.2019 in above hotel. The geezer in the room was not working and was not repaired although told many times. As geezer not working we asked for hot water which we get just 2 or 3 mugs after waiting for an hour. Rooms not cleaned daily.. bed sheets were very dirty.. and if we ask for changing bed sheets again old used bed sheet was given. We paid for thee person, when asked for extra mattress and...

I had the worst experience with the oyo kochar plaza, they were asking for extra cash at the time of check in, the reception employee was so rude and not helpful at all. They even took our phone and gave themselves the review which i was supposed to do
The whole stay was a torture as the room was not even clean
Please do take action against the property as they have put me into hell for a whole day.
As being a customer...

Dear sir, yesterday I booked a hotel through OYO in Kohinoor International Lodge kolkata, my booking ID is IQKT3974.. The charge of hotel was 430₹ for 3bed room, but the hotel person charging 1200₹ for the same room, and when I asked why you r charging more then the manager said they don't care about OYO, i[censored] wanna take room or not its ur wish.. Now tell me this s a joke or what.. Are u guys serious about your business, thnk god I hv...

I had booked a room in OYO 958, Hotel Greenwood INN, Madiwala, Bangalore on 6/1/19 for my cousins(3 persons, My sister, her husband and daughter who were going to take admission in Christ University Bangalore) woith booking ID BQCJ5478. The checkin date was 7/6/19.As per the message received from OYO, an amount of Rs.904/ has been paid by me on the booking date itself within 3 hours of receipt of the message and I received a message from...

Dear Sir,
While creating a booking via the OYO Rooms App, the price to be paid for the booking was displayed Rs 1211 throughout the process. But as soon as I made the payment through my Debit Card, the amount deducted was Rs 1632 without any previous information about the increased amount.

I kindly request you to do the needful.

Details of the booking are as follows:
Booking ID : FDXR2194
Hotel:...

Firstly, the service was so bogus as they didn’t entertain customers gently. They acted as goons at the property. Behaviour was so rude and the person at the reception had asked me to go login a complaint against me doesn’t matter as nothing going to be happened.
I was talking softly but he was replying me with so loud and scream tone.
I checked out hotel just right after a couple of hours as room was extremely exhausted...

I had booked a room in OYO 958, Greenwood Inn, Madiwala, Bangalore on 6/1/19 for my cousins(3 persons, Sister, her husband and daughter who is going to attend admission in Christ University Bangalore) with booking ID BQCJ5478The Checkin date was 7/6/19. As per the message received from OYO, Rs. 904/- has been paid on the date of booking itself within 2 hours of the receipt of the message from OYO and I received a message from them that my...

Hi, I stayed in hotel booked via booking.com where that was the shady hotel i have ever stayed though i booked a premium room. I sent review posted on their app and then have been calling and chasing for invoice for GST which i have not received till date. I wasnt able to claim in my office due to non submission of invoice and follow up email (Below thread).
Request you to please help me with this.

Below is follow up...

I booked room in Darjeeling for two days.hotel norling Darjeeling Zakir Hussain road. 8/6/19 to 10/6/19.on the day of my check in that is 8/6/19 at 1;15pm, I call the hotel reception..the hotel reception denied for the availability of room and misbehaved.somehow I managed for the another hotel.and continuously trying to call OYO customer care..but still unable to contact.what about my payment and inconveniences....

I have booked room by online oyo room but property owner denied for check in to hotel after many time calling on no ‭+[protected]‬ but they are forwarded my call to senior person but last 15 call time they are not senior person do noy picking my phone and automatically cut
banwari sharma
[protected]

booking id is. Sort6829...

I booked a hotel in Manali for June 17-June 20 on June 4.
OYO 14171 was the property code. booking ID-
KLRY6743

Yesterday I got a message that Oyo has cancelled my booking.
After talking to the customer care executive I get to know that according to them property is not associated to Oyo and the booking therefore stands cancelled.

Like seriously ? After making all arrangements and planning...

I booked a deluxe room . booking id is ZRUW3180 which costs me ₹1306, and messages were coming like "your Oyo booking has been confirmed". But when I reached hotel, The hotel receptionist told me there is no deluxe room vacant in this hotel, only suite rooms are available which will cost you ₹2587. Kindly contact Oyo.
So I called Oyo for assistance . I have made 4 calls to customer care but no solution has been provided by customer...

Date: 8.6.19
Subject: Booking ID-CFAZ8579 at OYO 10692 Hotel

Dear Sir,

On 18/4/19 I had booked the room for Shimla with booking ID CFAZ8579 at OYO 10692 for 21/4/19.
I have reached at above said hotel on 21/4/19 at approx. 7.30 AM. As I entered the reception I have notice the condition of reception which was very bad hence I requested hotel manager to show me the room. He shown the room to me and...

Dear Sir/Madam,

I have stayed in OYO 18573 Smg George on 03/06/ 2019.
Water was not available all day in the hotel, also the AC was not properly working.
I rated the hotel accordingly, the manager of the hotel called me to ask that why i rated the hotel so low, and then he threatened me to not book is hotel again.

My booking ID was ISUV0936...