OYO Rooms Complaints & Reviews

Ref:- Booking id: xwia2084
Date of booking - 18 may 2019
Date of stay - 16.06.2019
No. Of guests - 6

Issue:
we were not allowed to enter into the hotel on the booked date.

Rang and consulted so many times with the oyo customer care, but nothing was resolved...

No response to the assistance raised online. Online assistance automatically got closed showing that the issue...

Dear Concerned Authority,
This is to bring your kind attention regarding the cheating that has been done to us in our recent visit to Bhimtal at OYO home stay. The booking ID was THMR7958. The booking was from 25th May (checkin) to 28th May check out. Total amount paid for these 3 days was Rs. 22, 500.
We checked in to that property on 24th of May at around 3 pm. To our surprise the property condition was pathetic contrary...

Dear Concerned Authority,
This is to bring your kind attention regarding the cheating that has been done to us in our recent visit to Bhimtal at OYO home stay. The booking ID was THMR7958. The booking was from 25th May (checkin) to 28th May check out. Total amount paid for these 3 days was Rs. 22, 500.
We checked in to that property on 24th of May at around 3 pm. To our surprise the property condition was pathetic contrary...

I stayed in OYO 8108 Adore residency for 1 night (13/06 - 14/06). Upon checkout I was not provided an invoice from the hotel, and the hotel reception said that I would get an online invoice. It has been 3 days and I have contacted Oyo twice about the invoice, both times the customer care said they would send the invoice to my registered email address (which I verified both times. It was the correct email). Till now I have not recieved any...

Oyo's [censored] Services are very sucks.
I booked my room through their app and I recived confirmation mail too but at hotel their manager told us there is no room available, actually they give our room to someone else and on asking thek talk vulger to me. That night I'm traveling with my family too. And I'm so tired and full of anger over oyo service. And in that situation I drived for my home town( which is about 450 km away) because...

Good noon sir/ma'am,
I booked property at orkitt inn, oyo 23412, in gurgaon on check in of 30 may and checkout is for 31 may. Mu booking id is BCXN8362 .I already requested for refund amount as in case of fault A.c., not working wifi, off tv, and bad bedsheetss, no towels, no soap kit,
The main thing is that, oyo system have deleted entire data from oyo appication, and service care could not able to resolve this. They told...

Good Afternoon Sir,
On summer vacation I have planned to visit Manali to enjoy our summer vacation, for this I have booked 2 room one for 3 guests and other for two guests for one day each. First date mean check in date is 06/06/2019 and check out date is 07/06/2019 for this booking id is written in cited above subject. On Second day, means check in date is 07/06/2019 and check out date is 08/06/2019 and on third day means check in...

I booked two rooms for four people in akansha Anand in mussorie from 14.6.19to 16.6.19, booking Id -(SAHG3041) In hotel, rooms were connected. One room was not having toilet and TV as mentioned in oyo site. Even parking facility was not given . As I booked two separate rooms and we need privacy we need separate toilets and TV. I requested your representatives to give rooms in other hotel. So she cancelled my booking for this hotel and asked...

I did partial payment on 9th june via oyo app for OYO room in Rameshwaram for stay on 29th june but i received message that room booked successfully for 9th June. Later when i check with customer care they apologised for technical glitch and said that issue will be resolved with 48hr. I raised the complaint twice with ID 16458303 and 16453474 but unable to see the money in my account. I called again after waiting for few days and shocked...

On 13 june, I booked an oyo and also made the online payment. When I tried to check in on the booking date ( i.e. today, 15 June), the hotel staff said that because of some inconvenience going on in the online payment, they couldn't accept it. Inspite of repeated calls, I couldn't talk to that senior members of Oyo customer care centre. Till now I haven't cancelled the booking yet as I fear I would be refunded. When will I get the refund...

SIR/MADAM,
We had planned a journey to Gangtok from 21/5/2019 to 27/5/2019 for that we had booked hotel rooms at Newjalpaigudi through OYO.com for one day ie on 22/5/2019 at OYO 14350 GD Hotel (Booking Id GBQC3451) . We informed the customer care of OYO Service while on train from Howrah to Newjalpaigudi before arrival to Newjalpaigudi. But OYO service informed us the hotel booked for us is changed to some other hotel named GUPTA'S...

Oyo rooms are not providing me the gst tax invoice for the following booking from above oyo accounts in the name of my employer BASF INDIA LTd. having GSTIN : 03AAACB4599E1ZV

Booking Id:XJKT9863
OYO 28465 Hotel Dhingra,
Amount 1451
Bill dated:14th June 2019

Booking Id:AIGN0362
Oyo OYO 18810 Hotel Noor Mahal,
Amount:1650
Bill dated:13th June 2019

As per...

My booking id was DJIV9164 with hotel HMG in MCLEODGANJ ( Oyo 14349) for booking on 07 June/ 08June 2019. Hotel has denied check in as there was no room available for us.i tried to contact Oyo asstt but they did not give any satisfactory reply.i requested for refund as I arranged another hotel on own efforts.but till today no refund money is credited in my account... hence requesting please credit rs 2539 booking amount plus harassment charges...

OYO Booking ID: HLVU0375
I requested to refund my money against HLVU0375 as the hotels which were provided by me denied me check-in in Mahabalewar, MH. Upon confirming with OYO rep they initiated my refund on 20th MAY, 2019 which is yet to be received. Every single time I mail or call they they are saying that the refund will be initiated within 7-14 days. I have details mails exchanges with OYO where everytime they have accepted that...

Dear sir, I am Bhuvaneshvar Kumar. My sister used to go Lucknow due to her exam. Two times I have booked the hotel "Capital O 2136 Hotel The Continental Lucknow" but I have faced the same problem. I want to share their methodology to cheat peoples when they get to know that on a specific day there is a particular exam then these peoples call the customer to cancel his booking on that day because they know that various people are coming on...

My booking id was oizq 4782 with hotel basera in haridwar(Oyo 18273) for booking on 01 June/02june.Hotel has denied check in as there was no room available for us.i tried to contact Oyo asstt but they did not give any satisfactory reply.i requested for refund as I arranged another hotel on own efforts.but till today no refund money is credited in my account....

Booking ID YEZR7241

I have booked the room showing ac facility and free WiFi and queen sized bed

after payment I received mail which differs from the what is shown at the time of booking

I request you to provide the service as promised by oyo at the time of booking before payment

I have called the customer care and my call continued for approximately 1 hour

And the...

I have booked three rooms through oyo. My booking id was fygr2971. But property owner deny for check-in. He told that sold out board is tagged on his property. I have paid full amount for this booking. Then i talk to oyo custmer care executive he asked me that he was cancelling my booking and ask for new booking. Then i have booked new hotel taarini corbet camp. My booking id was wxhe6539. I have paid full payment again. But my previous booking...

Kindly check I've called up customer service in the morning 7am for new booking.
Agent was very very rude not even have enough sense of behaving with the customer.
Asked to connect with his manager
After been on hold he did took my no. And been kept on fake website to receive 200unknown otp's to my number
Been kept on hold for 2hrs nobody came on the line.
Total Pathetic service....

Hi i book a room is is oyo 7483 and we checked in at 11 pm at midnight and in room there was spiders in bathroom hairs on the walls and insects in mattress of the bed and crawling insects on the wall it was so scary and bedsheet in which oyo was written but the white sheet woh unhone ulti karke bicha rakhi thi jiske niche se itni gandi and upar se saaf thi woh and mattress hataye humne uske niche se cockroaches and spider bed ke niche se...