OYO Rooms Complaints & Reviews

Booking I'd LZVU9716
1.hotel name good time, he said there is no blanket in this hotel. Only badsheet to use.
2.when I complained this to customer care Without my permission oyo customer care cancel my booking but I still in the room .
And I call to customer care but not give any solutuon and put my phone hold and disconnected no response by customer care....

Dear Sir/Madam,

I had booked (prepaid) a hotel at Digha named Hotel Amabalika for 1 room 2 occupancy from today I.e 12.06.2019. Today I got message from Oyo that My booking is done in another hotel name Malancha. My spicejet flight from IXB to CCU got delayed for 4 hours therefore I am at Kolkata right now and I have booked a night bus to digha which will reach tomorrow morning at 5:00 am. From here I make a call to hotel...

On 12th June I booked room for 2 nights for 3 people at OYO 10249 Hotel Gurukripa, Behind Pradhan Vatika Marriage Garden, SFS, New Sanganer Road, Jaipur. I prepaid for the booking of 1897rs. But when I reached the hotel I was told I won't get to check in until I pay the amount of total 2400rs. The hotel receptionist told us that OYO is showing different prices than their actual price so either we'll have to cancel our booking or pay the extra...

I Rajesh Kumar just booking a hotel shiv shristhi palaces but when reach destination the hotel is close. Is this the way to cheat people to deduct payment with confirm booking and when reach place there is no room with us. This is totally cheated me from you end. I go to cusumer court to complain against you. If not refund by
Dear sir,

As I booked hotel on 9.6.14 at shiv shristhi palace which I'd is MPDN 7539 and also...

My self nishant booked hotel on oyo app for 14th to 16th june at the time of booking wrong hotels room tarrif had been committed and after confirmed booking of hotel done on 25th may 2019 hotel shifted and room tarrif changed without any notice.

BOOKING DETAILS SHARED

[5/25, 7:40 PM] OYO: Dear nishanth, we look forward to host you for confirmed Booking XHAC0891 at OYO 8878 Chinar Lake View. Awaiting you is a...

I also register complaints but no feedback til now. I booked room and paid. But the hotel responds was oyo not paying money so they canceld all bookings related oyo. What iresponsibilty from oyo. Because we r booking and paying now troubled. What is the solution for wastage of our time and addetional expenss. I think oyo is not a trusted one now please be carefull...

I paid the hotel fee just now.. the money is deducted from my account.. but in the apps say..i havent pay.. it keep asking me to pay.. i contacted with the hotel also and they say.. i havent pay the hotel fees..
my booking id is: ZPCY2730
my contact is [protected]
please refund me back as soon as possible.. as i have to pay cash on 16..at the hotel
this is very inconvenience.....

I had booked a room for 2 at Hotel Taj Palace, Mangalore (OYO 16667) for the 12th-13th June. The amount had been paid. However, when we arrived at the hotel, we are told that the hotel has been closed for some work and we have been denied our stay. I was travelling with a patient and we had no room to stay. This has been a horrible experience with OYO !!
Luckily, I managed to book a nearby hotel to stay for the night.

I...

Hi,

This is very unfortunate to say that I am highly dissatisfied by the service offered from Oyo.

I booked my room (Booking Id: LVEM2354) and I made the complete payment and received the message that my hotel has been booked.

After receiving the message, I booked my travel tickets.

After sometime, I came to know that my hotel has been cancelled by Oyo. I called customer care...

When i go to hotel for check-in, manager of hotel said the AC's are not working and when i talked to your customer service representative for 5 or 6times and again and again they put my call on hold for 30minutes and disconnected the call. Is it the correct way to deal with customers.is that what services you give us. From now inwill suggest every one to not to use your app....

Oyo Case Id: 15827629

I was supposed to get the refund of Rs. 479 but still not received.
On 25th may, i have received a mail confirmation that i will be getting the refund within 7-14 days but its now more than 18 days haven't received any amount.

Customer support team are not responding well, they put on hold for more than half an hour and after that disconnect the call.

Please help in...

I was booking on 11-6-19 in hotel oyo 33378, Krishish kunj naer santakruz east mumbai.
my booking was confirm on application and with oyo confirmation call, but at the hotel not providing me check in.
he says : because oyo booking is given too low rate on booking .so we don't want to give you room
then i was normal check in there with 2500 rent....

I booked a hotel at oyo for family, and paid half amount of booking about 1651.hotel name is Sarita mountains, almora.but when i reached at hotel the manager said that we can not give you rooms.contact oyo agent or go to other hotel.that night me and my family slept on road whole night.i raised complaint at oyo assist, and call many times to customer care.but oyo did not talk to me.and there were no hotel shifting.stil no refund....

I had booked hotel OYO42057 Hotel Park Palace Lachung (Booking No.GDLM 8053) through my registered mobile [protected] (email id - [protected]@gmial.com) on 06/06/2019. I got the confirmation message for this booking.

On arrival the Manager denied check-in, stating that they shall not give 3 rooms @Rs.2987 . They also talked to OYO team (after I contacted OYO team from mobile No [protected] (since my mobile [protected] tower...

I had booing in OYO 7580 Jagannath Temple, there was no facility of TV, Wifi and AC was also not working. i have lodge the complaint regarding the at the time of checking itself but no resolution provided yet.
I called multiple times to resolve the issue but oyo is not responding, either they said we will check and let you know or they will put your called for infinite duration and will cut the call.

That kind pathetic...

The worst experience i ever had.
I booked 2 hotels 1 in rishikesh and 1in dehradun (8-10).but in both the hotels i am denied by the hotel to check in as they said they are not taking oyo bookings. I ws just so [censored]ed up as i have already paid for both of the hotels 3k i was not carrying that much cash to book another hotel at the same location. As i called oyo and asked for refund they just denied and now its been 4days i haven't received...

The Oyo26679, Jk Inn, Mysore, was booked priorly but the receptionist replied rudely refusing that property belongs to me not of Oyo if I pay money over the counter then only they would provide room it seems, online payment to Oyo is not accepted. When we called to the customer care they alloted a new room and cancelled the old saying that the refund will be intiated and will be back in my account in 7 to 10 working days. But again I am getting...

My booking to above named hotel is being cancelled and is being shown as upgraded... Which is a property of home type and is at least 5kms away from Krishna... Earlier while making booking, price got sudden increase which already troubled me a lot... Now another problem.. On the way to my trip instead of enjoying I m wasting my time calling n messaging u ppl. If it is to be upgraded then upgrading to a Premium hotel and location is called...

These people are not giving me my refund. I had booked 1 double room in Allahbad in Hotel Court View for 3 days (14th to 16th May) through OYO. But when I reached at the hotel they were not having amy booking for me. They contacted the OYO guys and then they said there r no rooms vacant. And it took me 4 hrs to finally contact oyo guys. These people were just transferring the call from one person to another. It was 7 in the morning and I...

Hey #OYO

It is really a pity that I had to chase you for such a petty case since 31st of May 2019. I have been struggling to get any resolution of my issue since 31st Of May and customer care executives transfers call that nobody receives.
I booked a hotel via #OYO on 31st May but as I was denied Check In after several attempt your customer care executive booked another hotel. When I reached there they also denied check...