OYO Rooms Complaints & Reviews

Hello sir,

This is to bring to your notice that I had booked a room through OYO app on 09.06.2019 and had paid for the same.

We were denied using the room by the property manager while reaching the hotel. He told us that the room had been mistakenly cancelled by the previous customer and is still using it. Hence he didn't allow us to use the room.

We had to cancel the booking of the room. Since...

Hello sir,

This is to bring to your notice that I had booked a room through OYO app on 09.06.2019 and had paid for the same.

We were denied using the room by the property manager while reaching the hotel. He told us that the room had been mistakenly cancelled by the previous customer and is still using it. Hence he didn't allow us to use the room.

We had to cancel the booking of the room. Since...

I had booked a room in Mysore in OYO 9544 Hotel Crown Residency on June 1st and 2nd, 2019.We went in for check in into the hotel but the receptionist of the hotel said that all rooms in their hotel were full and also said that they don't have any connections with OYO and told to resolve it by contacting to OYO.But I got a message for check in and check out for the same hotel.Even after contacting to the customer care of OYO they spoke for...

I had booked hotel in Kodaikkanal from 24-May to 28-May and my booking id is SPUM2673 for Homestay Cresent. The same got cancelled from your end and I received a mail on 19-May stating that refund of 11, 000 paid by me as partial amount would be refunded within 7-14 working days. But till date I have not received my payment. When inquired I was informed that records are not available and on my complaint I have been assigned a case ID : 16431431....

Last month I booked a hotel (OYO room) for my father in Darjeeling for a 2 nights stay. Firstly, I was misled by the address which these people showed as Darjeeling, when in reality it was in Kalimpong which is 50 kms away from Darjeeling. Then on the day of the stay a person from the hotel called saying that your booking has been cancelled and you are allotted a different hotel, the details of which he was supposed to give us but he cut...

I booked a hotel at Gangtok and hotel people doesn’t allowed me to enter into the reception as they told me talk to OYO assistance.

I am calling since 4 days but there is no response from your end.
Mr. Priyanshu and Mr. Sultan both disconnect my phone between the conversation. These type of services we expect from the OYO team.

What about my money which is given at the time of booking. I need compensation...

Hi Team,
My registered phone number is [protected], I booked a room in hotel wooden paradise nainital for checkin date 8 june 2019 and checkout date 9 june 2019.At the time of checkin hotel team said theh are not with oyo any more and denied for checkin and me and my family was roaming here and there on the street for stay.I tried calling you multiple time on 8 june 2019 for the same issue, got no help from your end. Your all rep....

Worst experience with this OYO hotel “9025 Viditva 1” not clean room as they mention and AC is also not cooling. I call many times to the hotel staff for provide TV remote they say “will give you sir wait for a minute” but didn’t give me TV remote. I stay 1 night and a day and I wake up 4Am morning bcoz light was cut, no fan working or AC.. I go to Reception and they say “Sir Generator ka Diesel khatam ho gya hai ladka lene gya...

My sister booked a room for me and my father via OYO application following which my father received a text from OYO wherein the room number of the hotel that we'd been allotted was mentioned. When we went there the next day, the receptionist told us that their contract with OYO had already been terminated more than a month ago. Therefore, we were denied stay despite pre-paid booking. Astonished, we called "Customer Care" to help us out. It...

We got Four rooms booked through OYO in Saibala Hotel Chennai for the night of 30th May 2019. Our time of checkin was 8.00 AM and checkout time was 8.00 the next day i e om 31 May 2018.
We reached the hotel premise at 8.00 Am on 30th May and requested Desk Manager to give us entries but he denied entry up to 12 Noon. We had one old couple so we requested to open at least one room for old couple and allow us to get refreshed but he...

I have booked a room OYO 28439 Skylark Hotel, Booking ID FITA2146, where I also made the prepayment by PhonePe app, Transaction ID C1906032005503080855541.
Once we reached the hotel on 4th June, 2019 around 1900hrs hotel denied check in and informed us that they ended the tie up with OYO and I had to pay again if we want to stay there.
The most painful things happened when we tried to connect OYO customer service system said...

Hi sanjith yesterday I had booked a room wen I had booked in my phone it was showing around 700 bucks wen I checked into the property they charged me 1531 and Oyo is providing one of worst coustomer service they don't delive in coustomers and the managers are worst they don't help it out Oyo worst coustomers service and they ask silly question which is not realistic...

Dera sir/ma`m,
It is to bring to your attention that i booked rooms in property for two seperate days 4th to 5th & 5th to 6th JUNE. Screen shoot attached for details.

1. Map on oyo app was wrong. finally We reached near hotel at 2:30AM and called up the hotel owner, after repeated calls finally he picked up the call and said he can not allow us check-in at this time, as he is sleepy. you stay at another hotel. check-in...

I booked hotel on the oyo app BOOKING ID: HTIM9437.
Problem 1
Hotel gets changed along with the money paid but retains the booking ID.
No message, no mail about the price difference or anything relevant(only advertisements).
Problem 2
I booked that hotel for my family (Shivani international). The new hotel to which they were sent to (krish residency) was far below oyo norms which include dishonesty (writing...

I booked OYO room, booking ID SRIY8463, although Due to room quality I didn't avail hotel service However I have maid full payment for 2 days amounting RS 4, 099/-.

After multiple follow up OYO executive agreed for refund and confirm over mail, however from last 3 weeks neither refund amount received and nobody responding from OYO company inspite of multiple follow up.

Request you to kindly resolve this issue...

I have tried hotel booking at Jamshedpur through Trivago on 7th Jun 2019, I have found some good offers from OYO hotels and got redirected to OYO site, They asked me to get registered in their portal. I got registered with my mobile number and went through a series of the questioner in this process. Finally, I got registered and they provided Rs 500 promotional cash in the OYO wallet.
I started the booking and got a reasonably good...

I book a room through oyo yesterday.my booking id is- DMAK2105 and my phone number is [protected].

First of all I faced a lot of problem while reaching there, the route towards that property is quite dangerous and somehow I reached there around 11pm.

Then the property manager gave me completely different room from the actual room that was shown in the pictures in OYO app.
The property manager told me that...

I have booked a room in Jai Balaji inn restaurant tirupathi on 7th June with a special coupon and that booking was cancelled by Oyo at night of June 8th interrupting my whole plan and I have contacted to customer care and now they're saying that due to some technical issues they have cancelled it but I asked them to book room again at that price they refused and disconnected my call.why are you posting all the coupon codes in internet and...

I booked hotel on 5th June the booking I'd was PSUZ4057 When I reached the hotel with my family I was told that hotel is sold out no room was available. I booked hotel in Dalhousie but it was 12 km from the destination
When I talked to customer care and requested them to book the hotel in Dalhousie itself they booked the another hotel even far from Dalhousie 20 km.
This was totally unprofessional.
The amount is still...

On 27 may 2019 oyo hotel rain forest lions villa ooty was booked for june 1 but due to un hygenic conditions this booking was cancelled there was a rat inside the room and up on complaining the matter hotel agreed to pay full booking amount on cancellation but after 10days of cancellation amount was not refunded .kindly take action against hotel booking reference number VFAO6340...