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Oyo Rooms — Worst Service - Hotels denied entry and bad behaviour

Worst service and behaviour by OYO hotels and hotels denied entry.
Booked the rooms for 12 members but when we reached there they behaved very worst and denied entry. Oyo shifted to another hotel and there also they denied entry and said we don’t have tie up with OYO. Go somewhere else.
We were 12 members at the time of night and we had no place to stay. We had a lot of problems and wasted a lot of time and money due to this issue. I want refund and the amount that we have wasted due to all these problems. Worst service ever.
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Comments

Hi Shubh, we truly empathize with the concern raised by you, please provide us with your booking ID/ contact details to help us navigate through a complete investigation further.~Team Oyo
Reply
shubh2306's [Complaint's author] reply, Jan 8, 2023
Booking ID : Z4C50203, LJ7X8094, UQUA2357
My Contact no. 9926494791
Hi Shubh, What you have described certainly does not meet the standard we set forth. While no apology would be adequate to make up for the inconvenience caused; we will do all we can to resolve this asap.
Request you to share your stay and contact details so that we can reach out to you and help. ~Team Oyo
Reply
shubh2306's [Complaint's author] reply, Jan 8, 2023
Booking ID : Z4C50203, LJ7X8094, UQUA2357
My Contact no. 9926494791
Hi Shubh, we completely understand your concern. We did not mean to disappoint you. Kindly help us with the booking details so we can look into it and assist you further. ~Team OYO
Reply
shubh2306's [Complaint's author] reply, Jan 8, 2023
Booking ID : Z4C50203, LJ7X8094, UQUA2357
My Contact no. 9926494791

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