Panasonic — Panasonic refrigerator with dent | |
Yesterday [protected]@in.panasonic.com 1 message No attachment 29 Nov Re: Panasonic Refrigerator complaint# R[protected] Hi, I have not got any call back or reply to my email with respect to my complaint as stated in below email. If this is how the customer is been treated then I request you to take the product back as soon as possible with respect to return policy. I am raising this issue from day 1 to your technician, service centre and area manager Anil Chavan. But there is no solution, request you to take this very seriously . Regards, Prashant Patil Last week [protected]@in.panasonic.com 1 message No attachment 27 Nov Panasonic Refrigerator complaint# R[protected] Hi, This is with reference to the Panasonic Refrigerator that is been purchased from Croma store in Mumbai at 18th Sep 20. It has dung at the centre door, also dent at the door and also scratches in the front door. Technician has come to my home just after 2 hours of delivery of the refrigerator. He had reported the issue to Panasonic without Demo. Today after 8 days I.e. 26th Sep 20, I get call from another technician from Panasonic to visit my place and assess the issue. He visited today to have 2nd look and also reported same issues. In the meantime in those 8 days I have diligently followed up with 1st technician and Croma store sales person. There was response that the refrigerator replacement is in progress. On 26th Sep 20, area manager Mr. Anil Chavan did not listen to me and understood the problems. And he was not bothered. After 2nd technician visit as well, he is not ready to give the replacement of my refrigerator. Instead using his power he has close d my complaint internally, I have got this information when I called customer care. I have raised the complaint# R[protected] again today. I have very negative feeling now about Panasonic as a brand. I am thinking that if you are not treating and listening to customer complaints positively now then what will happen in future when there will be major issues. I will not recommend Panasonic in future to anyone if this is the kind of treatment. If you can not resolve my issue then consider this email as request for return of the product as I am not happy with the product and the service. Please take your product back and return me my money. Please look into this issue very seriously and let me know ASAP what is the resolution. You can connect me at [protected]. Regards, Prashant Patil June appellate.., nodal.[protected]@. 1 message No attachment 30 Jun Can not connect to mentioned URL Hi, My Vodafone number is [protected]. I can not connect to below URL which is Citrix URL to connect to my customer VPN. https://cags Ibx.com This URL is not working when I accessing this from my laptop through mobile hotspot or directly through mobile chrome. The same URL works very well when connecting through other network operator like Jio and Airtel. Also, the same URL does not work when tried through different laptop and form other mobiles as well but through Vodafone data network. I have even consulted IT network team of my organization, they have done all their checks throughout the day today. But they said it's definitely problem of Vodafone network, either they are not allowing or something wrong. Could you please look into this issue ASAP since I am working from home using Vodafone network. I am expecting this to be resolved by tomorrow afternoon. I have even called customer care and conveyed the complaint there as well. Expecting this to be resolved ASAP.. Regards, Prashant Patil nodal.[protected]@., appellate.. 1 message No attachment 30 Jun Can not connect to mentioned URL Hi, My Vodafone number is [protected]. I can not connect to below URL which is Citrix URL to connect to my customer VPN. https://cags Ibx.com This URL is not working when I accessing this from my laptop through mobile hotspot or directly through mobile chrome. The same URL works very well when connecting through other network operator like Jio and Airtel. Also, the same URL does not work when tried through different laptop and form other mobiles as well but through Vodafone data network. I have even consulted IT network team of my organization, they have done all their checks throughout the day today. But they said it's definitely problem of Vodafone network, either they are not allowing or something wrong. Could you please look into this issue ASAP since I am working from home using Vodafone network. I am expecting this to be resolved by tomorrow afternoon. I have even called customer care and conveyed the complaint there as well. Expecting this to be resolved ASAP.. Regards, Prashant Patil May AXELOS Ad Ad feedback Encourage a culture of continual improvement. Take ITIL® 4 Strategist: Direct, Plan and Improve to create regular reporting cycles and utilize Lean, Agile and DevOps ways of working. Learn More [protected]@kvis.in 1 message No attachment 21 May Re: Online classes for our children's - concern Dear Principal Madam, Awaiting your positive response on this as soon as possible. Thanks. Regards, Prashant Patil [protected]@kvis.in 1 message No attachment 10 May Online classes for our children's - concern Dear Principal Madam, Hope you are in good health and doing very well. This is with reference to school re-opening in June 1st week. We have both our Children in Kapol school. The details of them are as follows: Vedashri Patil - promoted to 3rd Std S Div Shivansh Patil - will be promoted to Junior Kg As per the circular shared on our groups, we are planning for online classes from June. Though this is good initiative, we have very serious and valid concerns as we both parents are doing Work from home. - It will be almost impossible for us to be present alongside our children's while they are attending online classes. - We have our several meetings while doing our work so unable to assist our children during their classes online. - We have to work simultaneously from home and meet our deadlines - Our children's can not attend the online classes independently. They are not mature enough to take classes on their own. - Other possibility is if our offices reopens and online classses of both our children's continue, there will no mobiles to support them as well as no one to support them. Request you to consider all above points and advice us on how to go forward bin this situation. Awaiting your early favorable reply. Thanks in advance. Regards, Prashant Patil Earlier in 2020 prashant patil 1 message Message has attachments 28 Feb Fw: MakeMyTrip Customer ETicket : NF[protected] TICKET - Confirmed Booking ID: NF[protected] THU, 05 MAR '20MUMBAI TO KOCHI1h 55m Go Air G8-347 BOMMUMBAI05:10 hrs, 05 MarChhatrapati Shivaji International AirportTerminal 1 1h 55m Economy COKKOCHI07:05 hrs, 05 MarCochin International AirportView on Map THU, 05 MAR '20 MUMBAI to KOCHI1h 55m Go Air G8-347 BOM MUMBAI 1h 55m COK KOCHI 05:10 hrs, 05 Mar Chhatrapati Shivaji International Airport Terminal 1 07:05 hrs, 05 Mar Cochin International Airport View on Map Economy PASSENGER(S)PNR E-TICKET NO.SEAT 1.Prashant Patil, Adult IC6M5K IC6M5K 2.Vedashri Patil, Child IC6M5K IC6M5K 3.Shivansh Patil, Child IC6M5K IC6M5K 4.Punam Patil, Adult IC6M5K IC6M5K TUE, 10 MAR '20KOCHI TO MUMBAI2h 5m Go Air G8-348 COKKOCHI07:40 hrs, 10 MarCochin International AirportView on Map 2h 5m Economy BOMMUMBAI09:45 hrs, 10 MarChhatrapati Shivaji International AirportTerminal 1 TUE, 10 MAR '20 KOCHI to MUMBAI2h 5m Go Air G8-348 COK KOCHI 2h 5m BOM MUMBAI 07:40 hrs, 10 Mar Cochin International Airport View on Map 09:45 hrs, 10 Mar Chhatrapati Shivaji International Airport Terminal 1 Economy PASSENGER(S)PNR E-TICKET NO.SEAT 1.Prashant Patil, Adult IC6M5K IC6M5K 2.Vedashri Patil, Child IC6M5K IC6M5K 3.Shivansh Patil, Child IC6M5K IC6M5K 4.Punam Patil, Adult IC6M5K IC6M5K IMPORTANT INFORMATION •Check-in Time : Check-in desks will close 1 hour before departure.• Valid ID proof needed : Carry a valid photo identification proof (Driver Licence, Aadhar Card, Pan Card or any other Government recognised photo identification)•DGCA passenger charter : Please refer to passenger charter by clicking Here• Beware of fraudsters : Please do not share your personal banking and security details like passwords, CVV, etc. with any third person or party claiming to represent MakeMyTrip. For any query, please reach out to MakeMyTrip on our official customer care number. BAGGAGE INFORMATION TypeSectorCabinCheck-inAdultBOM-COK7 Kgs15 KgsChildBOM-COK7 Kgs15 KgsAdultCOK-BOM7 Kgs15 KgsChildCOK-BOM7 Kgs15 Kgs PAYM prashant patil 1 message No attachment 28 Feb Fw: GoAir Itinerary Go Airlines (India) Ltd. Registered Office: C/o Britannia Industries Limited, A-33, Lawrence Road Industrial Area, New Delhi - 110035, India Corporate Office: C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400 025, India Telephone : 6741 0000 Visit www.GoAir.in or Call[protected] CIN: U63013DL2004PLC217305 Send an SMS to 57333 to receive an update on flight status & to view current promotions in the following format G8 [flight Number] - To receive an update on flight status G8 [PROMO] - To view current promotions GoAir Passenger(s) / Seat No. (Pre book your seat on www.GoAir.in) 1. MR PRASHANT PATIL2. MS PUNAM PATIL3. MS VEDASHRI PATIL4. MR SHIVANSH PATIL Flight Details DateFlight From / Terminal To / Terminal StopsDepartsArrivesBaggage AllowanceClass05 Mar 2020G8 347Mumbai / 1Kochi005:1007:0515 KG Economy 10 Mar 2020G8 348KochiMumbai / 1007:4009:4515 KG Economy Check-in counters close strictly 45 minutes prior to departure. Booking Reference StatusDate of BookingPayment StatusPromo CodePTCIC6M5KConfirmed07 Feb 2020 Paid Passenger InformationFare Description Name & Address :MR MAKEMYTRIP COM 19TH FLOOR, TOWER A, B&C EPITOME BUILDING NO.5DLF CYBER CITY, PHASE III GURGAON, HR 122002 IN Mobile :[protected] Email :[protected]@yahoo.co.in Payment Information Payment Type :Agency Payment Amount :INR 19, 556.00 Payment Date :07 Feb 2020 Payment Status :Confirmed Airfare Charges INR8, 932.00Airline Fuel ChargeINR6, 000.00Aviation Security Fee INR1, 416.00CUTE Charge (PHF)INR684.00Passenger Service Fee - FINR332.00RCS FeeINR800.00 CGST INR412.00 SGST INR412.00Development FeeINR568.00Total Fare INR19, 556.00 Note Kindly present this E-ticket with a valid photo ID at the airport and check-in counter. Our check-in counters are open 2 hours prior to departure and close strictly 45 minutes prior to departure. Refer to the Terms and Conditions section on goair.in for the details of change / cancellation charges for this itinerary. The cancellation terms f prashant patil 1 message Message has attachments 20 Feb Fw: Bank Statement from[protected] to[protected] for XXXXXXXXXX59 Dear Customer, Your ICICI Bank account e-statement is now being sent to you as a pdf document. To open this file, you need Adobe Acrobat Reader. If you do not have Adobe Acrobat Reader, please visit the following link to download it: www.adobe.com/products/acrobat/readstep2.html . Please enter any one of the following options as a password, to view your e-mail account statement You require an 8-character password. The first four letters of your password are the first 4 letters of the title of your account, followed by your date and month of birth OR date and month of incorporation in case of current account (in DDMM format). The password is case-sensitive (uppercase). Please do not include any special characters, spaces, or salutations (if any). In case of joint account, the details of the first account holder need to be entered in the above mentioned format. For example, if your account is in the name of Sujit Sawant and date & month of birth is 05th Jan then your password will be SUJI0501. If title of account (current account) is ABC Enterprises and date of incorporation is 05th Jan then your password will be ABCE0501. OR Please enter 12-digit account number as password whose last 2 digits are mentioned in the subject line of this email. Add [protected]@icicibank.com to your white list / safe sender list by clicking here. Else, your mailbox filter or ISP (Internet Service Provider) may stop you from receiving your e-mail account statement. Sincerely, ICICI Bank Limited Dear Customer, Do not respond to any e-mail that informs you about Lottery, gift or inheritance from a foreign country. Jose Joseph 1 message No attachment 12 Feb Re: Revised PDF with rate corrections. Hi Joseph, I have done the transfer of Rs. 5000 as advance payment as discussed for this tour as per itinerary. Please acknowledge this payment. Regards, Prashant Patil On Wednesday, 12 February, 2020, 05:52:45 pm IST, Jose Joseph wrote: Dear sir, Please find the revised package PDF shared on both wattsapp & on email. Feel free to contact me for any clarifications. Trust. Your bookings are in perfect order. Best regards, Jose Joseph 0091 [protected] Sent from my iPhone Jose Joseph 1 message No attachment 12 Feb Re: Mr.Prasanth ( Kerala Holiday Package) 6 days.pdf Hi Joseph, Thanks for sharing the itinerary. Please note the following: 1. My name is Prashant Patil. Please correct it while doing the bookings in hotel and elsewhere. 2. The package cost we agreed is Rs 36, 000. Could you please confirm and correct it in the itinerary. 3. Please provide the booking id number on email. Is there any automated email sent from you to confirm the booking id number. 4. I assume the bank details mentioned in the itinerary are valid and latest. Please confirm so that I can transfer advance of Rs 5000 as agreed. I appreciate your guidance and support to explain to me the itinerary. Hope we will have best of our times in Kerala with your support. Thanks again! Regards, Prashant Patil On Wednesday, 12 February, 2020, 09:00:27 am IST, Jose Joseph wrote: Dear Mr. Prasanth, Please find the package PDF shared on email. Regards, Jose Sent from my iPhone prashant, saner.poon. 1 message No attachment 7 Feb Fw: GoAir Itinerary Go Airlines (India) Ltd. Registered Office: C/o Britannia Industries Limited, A-33, Lawrence Road Industrial Area, New Delhi - 110035, India Corporate Office: C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400 025, India Telephone : 6741 0000 Visit www.GoAir.in or Call[protected] CIN: U63013DL2004PLC217305 Send an SMS to 57333 to receive an update on flight status & to view current promotions in the following format G8 [flight Number] - To receive an update on flight status G8 [PROMO] - To view current promotions GoAir Passenger(s) / Seat No. (Pre book your seat on www.GoAir.in) 1. MR PRASHANT PATIL2. MS PUNAM PATIL3. MS VEDASHRI PATIL4. MR SHIVANSH PATIL Flight Details DateFlight From / Terminal To / Terminal StopsDepartsArrivesBaggage AllowanceClass05 Mar 2020G8 347Mumbai / 1Kochi005:1007:0515 KG Economy 10 Mar 2020G8 348KochiMumbai / 1007:4009:4515 KG Economy Check-in counters close strictly 45 minutes prior to departure. Booking Reference StatusDate of BookingPayment StatusPromo CodePTCIC6M5KConfirmed07 Feb 2020 Paid Passenger InformationFare Description Name & Address :MR MAKEMYTRIP COM 19TH FLOOR, TOWER A, B&C EPITOME BUILDING NO.5DLF CYBER CITY, PHASE III GURGAON, HR 122002 IN Mobile :[protected] Email :[protected]@yahoo.co.in Payment Information Payment Type :Agency Payment Amount :INR 19, 556.00 Payment Date :07 Feb 2020 Payment Status :Confirmed Airfare Charges INR8, 932.00Airline Fuel ChargeINR6, 000.00Aviation Security Fee INR1, 416.00CUTE Charge (PHF)INR684.00Passenger Service Fee - FINR332.00RCS FeeINR800.00 CGST INR412.00 SGST INR412.00Development FeeINR568.00Total Fare INR19, 556.00 Note Kindly present this E-ticket with a valid photo ID at the airport and check-in counter. Our check-in counters are open 2 hours prior to departure and close strictly 45 minutes prior to departure. Refer to the Terms and Conditions section on goair.in for the details of change / cancellation charges for this itinerary. The cancellation terms f prashant, saner.poon. 1 message Message has attachments 7 Feb Fw: Reference No.[protected] : ----- Forwarded message ----- From: Shivam Bajpai To: "[protected]@yahoo.co.in" Sent: Friday, 7 February, 2020, 04:32:30 pm IST Subject: Reference No.[protected] : Find your E ticket below Regards, Shivam Bajpai MakeMyTrip prashant, saner.poon. 1 message Message has attachments 7 Feb Fw: E-Ticket for Booking ID : NF[protected] TICKET - Confirmed Booking ID: NF[protected] THU, 05 MAR '20MUMBAI TO KOCHI1h 55m Go Air G8-347 BOMMUMBAI05:10 hrs, 05 MarChhatrapati Shivaji International AirportTerminal 1 1h 55m Economy COKKOCHI07:05 hrs, 05 MarCochin International AirportView on Map THU, 05 MAR '20 MUMBAI to KOCHI1h 55m Go Air G8-347 BOM MUMBAI 1h 55m COK KOCHI 05:10 hrs, 05 Mar Chhatrapati Shivaji International Airport Terminal 1 07:05 hrs, 05 Mar Cochin International Airport View on Map Economy PASSENGER(S)PNR E-TICKET NO.SEAT 1.Prashant Patil, Adult IC6M5K IC6M5K 2.Puam Patil, Adult IC6M5K IC6M5K 3.Vedashri Patil, Child IC6M5K IC6M5K 4.Shivansh Patil, Child IC6M5K IC6M5K TUE, 10 MAR '20KOCHI TO MUMBAI2h 5m Go Air G8-348 COKKOCHI07:40 hrs, 10 MarCochin International AirportView on Map 2h 5m Economy BOMMUMBAI09:45 hrs, 10 MarChhatrapati Shivaji International AirportTerminal 1 TUE, 10 MAR '20 KOCHI to MUMBAI2h 5m Go Air G8-348 COK KOCHI 2h 5m BOM MUMBAI 07:40 hrs, 10 Mar Cochin International Airport View on Map 09:45 hrs, 10 Mar Chhatrapati Shivaji International Airport Terminal 1 Economy PASSENGER(S)PNR E-TICKET NO.SEAT 1.Prashant Patil, Adult IC6M5K IC6M5K 2.Puam Patil, Adult IC6M5K IC6M5K 3.Vedashri Patil, Child IC6M5K IC6M5K 4.Shivansh Patil, Child IC6M5K IC6M5K IMPORTANT INFORMATION •Check-in Time : Check-in desks will close 1 hour before departure.• Valid ID proof needed : Carry a valid photo identification proof (Driver Licence, Aadhar Card, Pan Card or any other Government recognised photo identification)•DGCA passenger charter : Please refer to passenger charter by clicking Here• Beware of fraudsters : Please do not share your personal banking and security details like passwords, CVV, etc. with any third person or party claiming to represent MakeMyTrip. For any query, please reach out to MakeMyTrip on our official customer care number. BAGGAGE INFORMATION TypeSectorCabinCheck-inAdultBOM-COK7 Kgs15 KgsChildBOM-COK7 Kgs15 KgsAdultCOK-BOM7 Kgs15 KgsChildCOK-BOM7 Kgs15 Kgs PAYMEN prashpatil., saner.poon. 1 message No attachment 7 Feb Fw: GoAir Itinerary Go Airlines (India) Ltd. Registered Office: C/o Britannia Industries Limited, A-33, Lawrence Road Industrial Area, New Delhi - 110035, India Corporate Office: C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400 025, India Telephone : 6741 0000 Visit www.GoAir.in or Call[protected] CIN: U63013DL2004PLC217305 Send an SMS to 57333 to receive an update on flight status & to view current promotions in the following format G8 [flight Number] - To receive an update on flight status G8 [PROMO] - To view current promotions GoAir Passenger(s) / Seat No. (Pre book your seat on www.GoAir.in) 1. MR PRASHANT PATIL2. MS PUAM PATIL3. MS VEDASHRI PATIL4. MR SHIVANSH PATIL Flight Details DateFlight From / Terminal To / Terminal StopsDepartsArrivesBaggage AllowanceClass05 Mar 2020G8 347Mumbai / 1Kochi005:1007:0515 KG Economy 10 Mar 2020G8 348KochiMumbai / 1007:4009:4515 KG Economy Check-in counters close strictly 45 minutes prior to departure. Booking Reference StatusDate of BookingPayment StatusPromo CodePTCIC6M5KConfirmed07 Feb 2020 Paid Passenger InformationFare Description Name & Address :MR MAKEMYTRIP COM 19TH FLOOR, TOWER A, B&C EPITOME BUILDING NO.5DLF CYBER CITY, PHASE III GURGAON, HR 122002 IN Mobile :[protected] Email :[protected]@yahoo.co.in Payment Information Payment Type :Agency Payment Amount :INR 19, 556.00 Payment Date :07 Feb 2020 Payment Status :Confirmed Airfare Charges INR8, 932.00Airline Fuel ChargeINR6, 000.00Aviation Security Fee INR1, 416.00CUTE Charge (PHF)INR684.00Passenger Service Fee - FINR332.00RCS FeeINR800.00 CGST INR412.00 SGST INR412.00Development FeeINR568.00Total Fare INR19, 556.00 Note Kindly present this E-ticket with a valid photo ID at the airport and check-in counter. Our check-in counters are open 2 hours prior to departure and close strictly 45 minutes prior to departure. Refer to the Terms and Conditions section on goair.in for the details of change / cancellation charges for this itinerary. The cancellation terms fo prashant.[protected]@citiustech.com 1 message Message has attachments 20 Jan Fw: Request for policy document CR[protected] ----- Forwarded message ----- From: "[protected]@starhealth.in" To: "[protected]@yahoo.co.in" Sent: Monday, 20 January, 2020, 02:38:40 pm IST Subject: Request for policy document CR[protected] Dear Sir/Madam, As per your request kindly find the attached document for your reference. Regards, Durga Customer Support Star Health And Allied Insurance Company Ltd[protected]/[protected] ________________________________________________________________________________...⇄ ___________________________________________________________ P Please do not print this email unless it is absolutely necessary. Starhealth Support 1 message No attachment 20 Jan IT certificate and policy request Hi, I had renewed the policy senior citizen red carpet on 16th Jan 2020. I had been requesting the premium paid reciept for IT exemption and also policy document. But still it is not sent to me. My mobile number is [protected]. Please send the documents ASAP. Regards, Prashant Patil 2019 AXELOS Ad Ad feedback Encourage a culture of continual improvement. Take ITIL® 4 Strategist: Direct, Plan and Improve to create regular reporting cycles and utilize Lean, Agile and DevOps ways of working. Re: Panasonic Refrigerator complaint# R[protected] me To [protected]@in.panasonic.com 29 Nov at 3:06 pm Hi, I have not got any call back or reply to my email with respect to my complaint as stated in below email. If this is how the customer is been treated then I request you to take the product back as soon as possible with respect to return policy. I am raising this issue from day 1 to your technician, service centre and area manager Anil Chavan. But there is no solution, request you to take this very seriously . Regards, Prashant Patil Hide original message On Friday, 27 November, 2020, 11:03:19 pm IST, prashant patil wrote: Hi, This is with reference to the Panasonic Refrigerator that is been purchased from Croma store in Mumbai at 18th Sep 20. It has dung at the centre door, also dent at the door and also scratches in the front door. Technician has come to my home just after 2 hours of delivery of the refrigerator. He had reported the issue to Panasonic without Demo. Today after 8 days I.e. 26th Sep 20, I get call from another technician from Panasonic to visit my place and assess the issue. He visited today to have 2nd look and also reported same issues. In the meantime in those 8 days I have diligently followed up with 1st technician and Croma store sales person. There was response that the refrigerator replacement is in progress. On 26th Sep 20, area manager Mr. Anil Chavan did not listen to me and understood the problems. And he was not bothered. After 2nd technician visit as well, he is not ready to give the replacement of my refrigerator. Instead using his power he has close d my complaint internally, I have got this information when I called customer care. I have raised the complaint# R[protected] again today. I have very negative feeling now about Panasonic as a brand. I am thinking that if you are not treating and listening to customer complaints positively now then what will happen in future when there will be major issues. I will not recommend Panasonic in future to anyone if this is the kind of treatment. If you can not resolve my issue then consider this email as request for return of the product as I am not happy with the product and the service. Please take your product back and return me my money. Please look into this issue very seriously and let me know ASAP what is the resolution. I have spoken to Mr Parvez Shaikh as well who does not have manners to talk to the customer and he is the highest escalation point in mumbai. Was this information helpful? | |
Panasonic India customer support has been notified about the posted complaint. | |
Add a Comment | |
14%
Complaints
2013
Pending
0
Resolved
280
+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
View all Panasonic India contact information
Post your Comment