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Parimatch India Complaints & Reviews

pari-match.in
4.1
Updated: Nov 11, 2025
Complaints 1778
Resolved
1455
Unresolved
323
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Parimatch India reviews & complaints page 8

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C
CrimsonViper33
Jan 21, 2025
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The mobile app consumes too much battery. After an hour of playing, the phone is discharged by 50%, which makes using the app extremely inconvenient.
Jan 22, 2025
Complaint marked as Resolved 
After updating the app, the power consumption has decreased. Now I can play on my smartphone without worrying about the battery draining quickly.
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    NightWolfX99
    Jan 21, 2025
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    The automatic cashout function in slots does not work correctly!!!!

    The automatic cashout function in slots does not work correctly. There was a win once, but the system simply did not record it in time...
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    IcePhoenix22
    Jan 21, 2025
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    Resolved

    I placed a bet on an express, but one of the matches was cancelled. Instead of a refund for the cancelled match, they simply cancelled the entire coupon. This is completely unfair
    Jan 22, 2025
    Complaint marked as Resolved 
    They explained to me that the cancellation of the entire express was due to a technical error in the system. They apologized for this and refunded me the funds for the cancelled match, and also offered a betting bonus as compensation.
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      BlazeFury101
      Jan 21, 2025
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      Yesterday it was impossible to access the platform at all, although it was necessary to place bets before the match.
      Jan 22, 2025
      Complaint marked as Resolved 
      After I contacted support, I was told that the failure was caused by server problems. They apologized for the delays and promised to improve the stability of the site.
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        T
        ThunderStrike88
        Jan 21, 2025
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        Resolved

        I tried to use the promo code that came via email, but the system did not accept it. As a result, the bonus was burned, and I was left without the promised privileges.
        Jan 22, 2025
        Complaint marked as Resolved 
        After contacting support, they explained to me that the promo code did not work due to a system error. They apologized for the inconvenience, activated the bonus manually and offered additional privileges as compensation.
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          PhantomKnight77
          Jan 21, 2025
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          Parimatch does not have a normal notification system for the completion of matche...

          Parimatch does not have a normal notification system for the completion of matches. You constantly have to check the results manuallys, which is very inconvenient!!!...
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          SolarShadow123
          Jan 20, 2025
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          Resolved

          The odds in the live section are updated with a big delay. By the time the bet is accepted, the numbers have already changed, and this is simply unacceptable.
          Jan 21, 2025
          Complaint marked as Resolved 
          After I contacted support, they explained to me that the delay in updating the odds was due to technical problems on the server. They promised to improve the update speed and offered a free bet for bets as compensation.
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            M
            MysticFalcon4444
            Jan 19, 2025
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            Resolved

            I decided to try eSports betting, but the section is so confusing that I couldn't even figure out where to bet what. The interface needs serious reworking.
            Jan 21, 2025
            Complaint marked as Resolved 
            When I contacted support, they admitted that the section with eSports bets was indeed not very user-friendly. They promised to improve the interface and offered me to go through an individual guide on the section.
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              Q
              QuantumViper777
              Jan 19, 2025
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              Resolved

              One day my bets just disappeared from the "Current" section..

              One day my bets just disappeared from the "Current" section. I don't even know if they were accepted or not. It feels like the system is just not designed for the load....
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              ElectricWolf432
              Jan 17, 2025
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              Resolved

              It is imposible to find informations about withdrawal fees on the website..

              It is impossible to find information about withdrawal fees on the website. In the end, I was charged more than I expected. I would like transparency in financial transactions!!!...
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              ViperFury999
              Jan 16, 2025
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              Resolved

              It takes too long to credit funds to your game account. Yesterday I topped up my account via UPI, but the money only appeared after 6 hours. This is unacceptable for a platform of this level.
              Jan 17, 2025
              Complaint marked as Resolved 
              When I contacted support, they explained that the delay was due to issues with processing payments via UPI. They apologized for the delay and promised to speed up the process. As compensation, they offered me bonus funds for betting.
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                P
                PhantomTiger876
                Jan 16, 2025
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                Resolved

                I have a problem when trying to withdraw money...

                I recently encountered the fact that when trying to withdraw money to Parimatch, the system constantly asks for additional confirmations, although my data has long been verified. This slows down the process a lot and causes irritation...
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                ArcticRaven2222
                Jan 16, 2025
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                Resolved

                I tried to activate the bonus that was advertised on the Parimatch main page, but the system gave me a message that the promotion is not available for my region. Why is it displayed then??
                Jan 17, 2025
                Complaint marked as Resolved 
                After contacting support, they explained to me that the promotion was only available for certain regions, but due to an error in the system, it was displayed to all users
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                  S
                  SolarStorm9876
                  Jan 16, 2025
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                  Resolved

                  The "withdraw funds" function was unavailable without warning. Yesterday I tried to make a withdrawal all evening, but the button was blockeds!!!
                  Jan 17, 2025
                  Complaint marked as Resolved 
                  When I contacted support, they explained that the withdrawal function was temporarily unavailable due to server maintenance. They apologized for the inconvenience and offered compensation in the form of bonus funds. The problem was solved and I was able to withdraw the money the next day.
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                    T
                    ThunderTiger678
                    Jan 16, 2025
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                    Resolved

                    The section with my bet history has disappeared on the Parimatch website. Now I can't check which of them were wining. It feels like the service is getting worse every days..
                    Jan 17, 2025
                    Complaint marked as Resolved 
                    When I contacted support, they explained to me that the betting history section had temporarily disappeared due to technical work on the site. They assured me that the problem would be solved soon, and after restoration I was able to check my betting history again.
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                      N
                      NightFury1111
                      Jan 16, 2025
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                      Resolved

                      I placed a bet on a live match, but the odds kept changing to lower ones during the bet placement process. This is unfair to users. Fix this system.
                      Jan 17, 2025
                      Complaint marked as Resolved 
                      After I wrote to support, they explained to me that the odds changes are due to the dynamic nature of live betting and can fluctuate depending on the situation on the field. They promised to improve the transparency of this feature.
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                        C
                        CosmicTiger432
                        Jan 2, 2025
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                        Resolved

                        Withdrawal terms change, creating confusion and frustrations!!!

                        Every time I try to withdraw funds from Parimatch, the withdrawal terms change, creating confusion and frustration....
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                        B
                        BlazeWolf7654
                        Jan 2, 2025
                        Mar 1, 2025
                        This thread was updated on Mar 1, 2025
                        Resolved
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                        Resolved

                        Added funds through cryptocurrency, but the transaction got stuck!!!

                        I added funds through cryptocurrency, but the transaction got stuck, and the funds never appeared in my balance, despite waiting....
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                        ElectricFury123
                        Jan 2, 2025
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                        Resolved

                        During roulette, my bets were automatically canceled without warning, particularly at critical moments.!!!
                        Jan 3, 2025
                        Complaint marked as Resolved 
                        After contacting support, I was informed that it was a temporary glitch. My bets were refunded, and the issue no longer occurred.
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                          T
                          ThunderWolf345
                          Jan 2, 2025
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                          Resolved

                          Parimatch lacks a detailed verification guide, which made it difficult to understand the steps and led to account restrictions.
                          Jan 3, 2025
                          Complaint marked as Resolved 
                          I was given clear verification instructions, and I successfully completed the process. Access to my account was restored.
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