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Parimatch India Complaints & Reviews

3.5
Last updated Nov 29, 2023
Complaints 712
Resolved
489
Unresolved
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Parimatch India reviews & complaints page 8

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ChaosRevenant
Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Betting on Parimatch in India is becoming increasingly difficult and there are also difficulties in trying to withdraw funds, which seems to be becoming the norm for me already. I am almost getting used to this situation. I try to withdraw money, but am constantly faced with transfer delays and lack of responses from support. Of course, it's good that the money eventually either arrives after a few days or is returned to the account, but all these nuances still bother me.
Sep 25, 2023
Complaint marked as Resolved 
Support finally responded and said that they are working on improving the output process. I was skeptical at first, but now I've really noticed that things have improved and the process is faster and more efficient
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    StarlightSentinel
    Sep 22, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Indeed, it's been a few days now and my deposit still hasn't been credited. Obviously, this problem is not only mine, as I have seen many similar reviews.
    Sep 25, 2023
    Complaint marked as Resolved 
    Looks like things are starting to normalize. Glad the deposit finally showed up on my account.
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      MysticSerpent
      Sep 22, 2023
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Parimatch is disappointing - constant technical glitches that always happen at the most inopportune moment. Recently I tried to place a bet on a match, and the system started moving and the bet was not accepted.
      Sep 25, 2023
      Complaint marked as Resolved 
      Changed internet providers and the problem disappeared. I probably wouldn't have thought of this solution before.
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        QuantumStormbringer
        Sep 22, 2023
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Disappointment from working with Parimatch is understandable. Previously, the performance was at the highest level, but now even deposits are not credited in time. It is very important that the company provides an explanation of the reasons for this situation.
        Sep 25, 2023
        Complaint marked as Resolved 
        The money was finally successfully credited. When I contacted the support service, it was explained to me that all transfers would eventually be completed. At the moment, however, there was some kind of system failure.
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          CelestialSummoner
          Sep 21, 2023
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          The Parimatch mobile app used to really work like clockwork, but now something has gone wrong. These malfunctions are very annoying, especially when no one answers questions. This situation also bothers me and I too am hoping for an explanation.
          Sep 25, 2023
          Complaint marked as Resolved 
          I decided to try reinstalling the mobile app, as malfunctions can sometimes be due to installation or update issues. And amazingly, everything worked now.
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            SereneShadow
            Sep 21, 2023
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            I sent 5000 to Parimatch. The amount is not particularly large, not a pity to lose. But here is interesting, why would I just lose money when transferring? The money did not come to the card, but returned to the account. For now I preferred to leave the money on the account.
            Sep 25, 2023
            Complaint marked as Resolved 
            The money was not wasted. They were successfully deposited into the account. I plan to gradually withdraw the funds by splitting them from the account
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              SteelSamurai
              Sep 21, 2023
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I wonder if anyone has had any delays in withdrawing funds? I also have quite a significant amount of money accumulated and I tried to withdraw it, but nothing has appeared yet.
              Sep 25, 2023
              Complaint marked as Resolved 
              Finally the money appeared on my card. I hope that Parimatch will take measures and solve all these problems so that in the future there will be no such delays.
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                GhostlyGunslinger
                Sep 21, 2023
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                This is just unbelievable. Withdrew funds from my Parimatch account and now I'm just sitting and waiting for them to finally show up on my card. I need this money so badly!
                Sep 25, 2023
                Complaint marked as Resolved 
                And now, 2 days later, the money has finally arrived.
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                  NebulaRider
                  Sep 20, 2023
                  Sep 20, 2023
                  This thread was updated on Sep 20, 2023
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Since 17.09, I have not received a single rupee of the amount I wanted to withdraw from my account. Honestly, I was willing to wait a day or even two, but now it has gone beyond reasonable limits!
                  Sep 22, 2023
                  Complaint marked as Resolved 
                  However, the money finally arrived. Earlier transfers were almost instantaneous, but now something went wrong. I would like to draw Parimatch's attention: if you have problems, please solve them! Nevertheless, glad that the amount I was withdrawing finally came in full
                  m also having same issue, m waiting from 2.9.23 i havent receive even a penny! while talking with them in chat support and email they said that their export is still working they need more time
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                    FrostyMage
                    Sep 20, 2023
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Where is my 30, 000 rupees? I want my money, and according to my information, I have every right to do so.
                    Sep 22, 2023
                    Complaint marked as Resolved 
                    Money in the account.
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                      XenoHunterX
                      Sep 20, 2023
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      There seems to be some serious problems with the support at parimatch. My deposit has been stuck for a few days and none of them even responds to my inquiries. This attitude makes me displeased
                      Sep 22, 2023
                      Complaint marked as Resolved 
                      But I didn't give up and decided to try another way. I went to the official social media page of Parimatch and sent them a private message where I described my problem. Surprisingly, after a few hours I got a reply and was asked for additional details to resolve the issue. A little later the money was returned to my account. Looks like it's worth to keep looking for a solution.
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                        SkyPirate13
                        Sep 20, 2023
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        I was planning to withdraw some of my funds from Parimatch. I wrote several times to technical support, but there were practically no answers. Through all available communication channels I got the same answer: "Wait, the money will come soon, we have technical problems". It's been a week now, and the money still hasn't appeared. Neither on my account nor on my card.
                        Sep 22, 2023
                        Complaint marked as Resolved 
                        Just like they said, the money, should have arrived on the card. But it's taking too long and doesn't look right.
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                          MysticJourney
                          Sep 19, 2023
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          The transfer's done, but the money's still not in. Perhaps I should learn from my mistakes.
                          Sep 21, 2023
                          Complaint marked as Resolved 
                          The money didn't come right away, but it did. Sometimes it can take 2 to 4 days.
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                            SonicPhoenix
                            Sep 19, 2023
                            Sep 20, 2023
                            This thread was updated on Sep 20, 2023
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            It was quite frustrating to encounter difficulties when trying to fund my account. Strangely enough, some payment methods did not work at all, while others were blocked by my bank.
                            Sep 21, 2023
                            Complaint marked as Resolved 
                            In the end, it turned out to be possible to make a deposit via cryptocurrency. It was a new experience for me, and, in fact, the method turned out to be quite effective.
                            m also having same problem since 2.9.23 till now not even a penny is credited from their site. while talking with their support team they said their export team is working day and night to solve my problem give them more time. this app is a completely fraud app dont trust this app
                            SonicPhoenix's [Complaint's author] reply, Sep 21, 2023
                            I don’t know, friend, everything has been decided for me. Maybe you really need to give it time.
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                              NebulaSeeker
                              Sep 19, 2023
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              The deposit of Rs 20000 was made 1 week ago, but till now the funds are not reflected in my account.
                              Sep 21, 2023
                              Complaint marked as Resolved 
                              All 20000 rupees were returned to my card. Parimatch support explained that there was a glitch in the system. I think I will try again, but this time with a smaller amount. I will test it when withdrawals and deposits are restored.
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                                CrimsonShadow
                                Sep 19, 2023
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                My account was blocked due to fraudulent actions. I absolutely do not understand what fraudulent actions are we talking about? All my actions were limited to using the standard functions of the service: deposit, bet, withdrawal.
                                Sep 21, 2023
                                Complaint marked as Resolved 
                                I repeatedly wrote to support with a request to explain the reason for the blocking. Finally, I was told that the account was blocked because of simultaneous connection from different devices. I logged in through my brother's phone. Finally the account was unblocked
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                                  Anuj Naidi
                                  Sep 19, 2023
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                                  My user id is[protected] being and vip customer my deposit of 30, 000 INR has still not been reflected to my parimatch balance. I have provided the transaction screenshot I received no response from them .
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                                    LunarWhisper
                                    Sep 18, 2023
                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    I made a deposit, but the funds are still not reflected in my account. It's been a week now and the money is still invisible.
                                    Sep 20, 2023
                                    Complaint marked as Resolved 
                                    Finally, the money is here. It's great to know it's my own money. Pleasantly surprised. However, it seems that Parimatch should be more thorough with the withdrawal and deposit processes.
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                                      EnigmaCipher
                                      Sep 18, 2023
                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                      It is really unpleasant when a large sum of money has accumulated on the account and there are problems with withdrawal. Earlier everything always worked clearly, and now suddenly there are such troubles.
                                      Sep 20, 2023
                                      Complaint marked as Resolved 
                                      Looks like the money never arrived on the card, but at least it went back to the Parimatch account. Decided to try to split the amount into several small transfers, maybe it will help to avoid further delays.
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                                        CrystalWaves
                                        Sep 18, 2023
                                        Resolved
                                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                        Resolved
                                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                        I would like to clarify if it is possible to get my money back? I made a deposit of Rs. 50, 000 but I have not seen any trace of that amount yet. Where is my money located?
                                        Sep 20, 2023
                                        Complaint marked as Resolved 
                                        I received a notification that the money has been credited. That's great! Glad it finally showed up after all.
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