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Parimatch India Complaints & Reviews

pari-match.in
4.1
Updated: Mar 20, 2026
Complaints 1811
Resolved
1458
Unresolved
353
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Parimatch India reviews & complaints page 8

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Nishkal01
from Bengaluru, Karnataka
Feb 5, 2025
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Deposit issue, and bad grievance redressal

Player ID :[protected]
Myself nishkal raj, I've been using parimatch for a long time now I've made mansy transactions as well, recently the customer service is just terrible, they take days to reply in the first case, they ask for bank statements and payment confirmation slips, I provide them then they take another 5 days to tell me that they've considered the case and gave a complaint ID. But still the issue isn't resolved, previously...
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anirudh0090
Feb 3, 2025
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Urgent: Repeated Withdrawal Rejections Player ID 928485657

Dear Parimatch Support Team,

I am writing to formally address an ongoing issue with my withdrawals. My past withdrawal requests have been repeatedly rejected, and every time I contact your support team, I am given the same response that it is a "technical error." However, despite multiple attempts, the issue remains unresolved, and my withdrawals continue to be rejected.

I demand an immediate resolution to this...
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LunarShadow333
Jan 25, 2025
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I noticed that some odds on the Parimatch website are significantly lower than on other platforms...

I noticed that some odds on the Parimatch website are significantly lower than on other platforms. This is very disappointing....
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FireKnight11
Jan 25, 2025
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I tried to withdraw a large amount, but the system requested additional documents...

I tried to withdraw a large amount, but the system requested additional documents, although all the data had already been confirmed by me earlier....
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ShadowKnightX44
Jan 25, 2025
Jan 23, 2025
This thread was updated on Jan 23, 2025
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Resolved

The system shows incorrect end dates for promotions...

The system shows incorrect end dates for promotions. I tried to participate in a promotion once, but it turned out that it ended a day earlier....
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MysticFlameX22
Jan 25, 2025
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Once I had to face a problem when converting bonus funds into real ones...

Once I had to face a problem when converting bonus funds into real ones. The conversion conditions turned out to be extremely confusing....
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StormDragon77
Jan 25, 2025
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The platform lacks normal training materials for beginners. I would like to see detailed guides on bets and their varieties
Jan 26, 2025
Complaint marked as Resolved 
When I contacted support, I was informed that the training materials are indeed limited at the moment. They promised to add detailed guides in the next updates of the site.
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    DarkPhoenix99
    Jan 25, 2025
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    Resolved

    The section with match results is updated with a big delay. You have to look for results on third-party resources, which is very inconvenient
    Jan 26, 2025
    Complaint marked as Resolved 
    When I contacted support, I was told that the delay in updating the results was due to a technical glitch. They fixed the problem and now the results are updating faster.
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      T
      ThunderRider11
      Jan 25, 2025
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      Resolved

      The constant technical work on the site happens at the most inopportune times. I once lost a chance to bet on an important match because of this.
      Jan 26, 2025
      Complaint marked as Resolved 
      When I contacted support, they explained to me that technical work was being done to improve the service, but they understood how it affected users. They apologized for the inconvenience and offered a bonus for the lost bet.
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        B
        BlackRavenX66
        Jan 25, 2025
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        Slots on the Parimatch platform work too slowly. Sometimes animations freeze, and this spoils the entire gaming process.
        Jan 26, 2025
        Complaint marked as Resolved 
        When I contacted support, I was told that this was due to technical work on the platform. They assured me that the problem would be fixed soon. After that, the slot began to work faster
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          V
          ViperX123
          Jan 25, 2025
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          The platform does not allow you to cancel a bet immediately after placing it....

          The platform does not allow you to cancel a bet immediately after placing it. Even if it happened due to an error, nothing can be fixed...
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          S
          ShadowStrike55
          Jan 25, 2025
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          Resolved

          The site shows the wrong balance. Once I saw that I had funds, but when I tried to place a bet, the system said that the balance was empty.
          Jan 26, 2025
          Complaint marked as Resolved 
          When I contacted support, they explained to me that it was a temporary data synchronization failure. They quickly fixed the problem and the balance was updated.
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            I
            IceDragon22
            Jan 25, 2025
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            Resolved

            After the new update, the interface became even less user-friendly. Some functions are hidden so deeply that you have to search for them for a long time.
            Jan 26, 2025
            Complaint marked as Resolved 
            When I wrote to support, they explained that the interface changes were made to improve functionality. They offered some tips on how to find the functions you need faster.
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              C
              CrimsonThunder44
              Jan 25, 2025
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              The mobile app constantly gives an error when authorizing....

              The mobile app constantly gives an error when authorizing. You have to enter your login and password several times to log into your account....
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              DarkSoul333
              Jan 25, 2025
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              Resolved

              Sometimes it takes forever to verify documents...

              Sometimes it takes forever to verify documents. I had to wait 5 days to verify my account and that is simply unacceptable....
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              FireSpirit11
              Jan 25, 2025
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              Resolved

              Sometimes bets are blocked without explanation..

              Sometimes bets are blocked without explanation. I wanted to bet on a small odds, but the system just rejected the bet without explanation....
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              Thunderstrike555
              Jan 25, 2025
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              This is a scam because I agreed to completely different conditions...

              When I bet on a match, the system automatically changed the odds to a lower one. This is a scam because I agreed to completely different conditions...
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              NightHunterX99
              Jan 24, 2025
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              The "Promotions" section contains a lot of outdated information...

              The "Promotions" section contains a lot of outdated information. Some promotions are no longer relevant, and the "participate" buttons simply do not work....
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              S
              StormWolf333
              Jan 22, 2025
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              After the bet was completed, the system charged me an additional fee. No one in support could explain what this fee was taken for.
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                ShadowScythe11
                Jan 22, 2025
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                The site does not have the ability to enable two-factor authentications!!

                The site does not have the ability to enable two-factor authentication. This raises doubts about the level of security of personal data....
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