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PepsiCo India Complaints & Reviews

2.9
Updated: Jan 13, 2026
Complaints 957
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519
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PepsiCo India reviews & complaints page 24

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S
sunnywatts
from Nawanshahr, Punjab
Aug 5, 2018
Resolved
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Resolved

Sir your frizz no a70049344 giving electricity shok your company mechanic comes and repair it several times but the matter of electric shoke don't resolve sir please change my frizz as soon as possible. Sir my address is kale da dhaba alamgarh bypass abohar district fazilka state punjab sir please change neither any body has been die when he open the frizz door. I shall be very thankful to you
Sep 20, 2018
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2018
PepsiCo India Customer Care's response
Hi Sunnywatts, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
Verified Support
Aug 20, 2018
PepsiCo India Customer Care's response
Hi Sunnywatts, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
Not satisfied with the product.
Potato used was not peeled off and had bitter taste.

B.no: N1250718
MFD: 25 July 18
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    Sanny pujara
    from Alwar, Rajasthan
    Jul 22, 2018
    Resolved
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    Address: 301404

    I running a restaurant past more than 5 years. My shop is popular shop in my area. I sell your product more than 5year. Purchase from distributor. I want to install a pepsi refrigerator at my shop. I contact a distributor for refrigerator but he is not response.
    Please install a double door refrigerator for my restaurant. For better sale.
    Plz visit my shop..
    Sep 7, 2018
    Complaint marked as Resolved 
    PepsiCo India customer support has been notified about the posted complaint.
    Verified Support
    Jul 24, 2018
    PepsiCo India Customer Care's response
    Hi Sanny pujara, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
    Verified Support
    Aug 07, 2018
    PepsiCo India Customer Care's response
    Hi Sanny pujara, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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      S
      Shabir Tramboo
      from Sopur, Jammu and Kashmir
      Jul 18, 2018
      Resolved
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      Resolved

      Address: 192231

      Sir, It is very unfortunate to inform you that none of your officer at Kashmir is listening to my request to provide a double door refrigerator to my restaurant. I am taking your beverages / Cold Drinks & Juices in bulk quantity on regular basis for my customers at my shop. One of your dealer at district & town Kulgam (Kashmir) namely M/s B.A.Sales where from I am taking your products on regular basis, had never visited my bakery & restaurant for supply of Pepsico beverages and I requested him to provide me a double door refrigerator for my shop which he totally denied. Thereafter I contacted your officer namely Ghulam Hassan at Srinagar but he is giving me dates only and not refrigerator. I am presently storing and cooling your Pepsico Products in bakery display counters and have no other source.

      Kindly look into the matter and an early action in the matter is requested.

      Regards,

      Shabir Ahmad Tramboo
      Prop: M/s Delizia Bakery, Fast Food, Sweets & Restaurant.
      Near Degree College Kulgam.
      District - Kulgam (Jammu & Kashmir)
      Contact : +91-[protected] / [protected]
      Aug 18, 2018
      Complaint marked as Resolved 
      PepsiCo India customer support has been notified about the posted complaint.
      Verified Support
      Jul 18, 2018
      PepsiCo India Customer Care's response
      Hi Shabir Tramboo, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
      Take high price from MRP
      there is no MRP on this product
      May erase it on this bottle
      Deepak@92's reply, Jul 20, 2018
      Take money over of MRP
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        O
        Offer
        from Ahmedabad, Gujarat
        Jul 17, 2018
        Resolved
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        Resolved

        Address: Ahmedabad, Gujarat, 380055

        I'm the retailer in area of Ahmedabad juhapura, offer pan shop retailer name ajaz masuri, , I have some problem in my Pepsi company refigrater it's making noise and not getting cooling in it, it's happening from last one month and no one from Pepsi dealer is come to check or taking any compliant to solve it plz make this issue serious and or I ll take action to not taking any product of Pepsi
        Aug 27, 2018
        Complaint marked as Resolved 
        PepsiCo India customer support has been notified about the posted complaint.
        Verified Support
        Jul 18, 2018
        PepsiCo India Customer Care's response
        Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
        Verified Support
        Jul 27, 2018
        PepsiCo India Customer Care's response
        Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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          T
          Thirtha Kumar
          from Bengaluru, Karnataka
          Jul 14, 2018
          Resolved
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          Resolved

          Address: Tumkur, Karnataka, 572201
          Website: PepsiCo.com

          Hi,
          Iam a retailer of Pepsi soft drinks and I was received cooler on two weeks before,
          It is not cooling keep day and night power on.also type of smell come from compressor.i have tray to contact company technical person.but call not connect. Please take action.
          My address- Kumar. SLN BAKERY.
          Huliyar road. Tiptur. Karnataka state.pin-572201. thanks
          Aug 28, 2018
          Complaint marked as Resolved 
          PepsiCo India customer support has been notified about the posted complaint.
          Verified Support
          Jul 18, 2018
          PepsiCo India Customer Care's response
          Hi Thirtha Kumar, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
          Verified Support
          Jul 27, 2018
          PepsiCo India Customer Care's response
          Hi Thirtha Kumar, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
          Pepsi cooler was not working is last 1 week please sir emergency service
          काजी साहब's reply, Jul 26, 2018
          Pepsi cooler in non working in last 1 week
          काजी साहब's reply, Jul 26, 2018
          Pepsi cooller is not working
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            P
            Parvinder248
            from Delhi, Delhi
            Jul 14, 2018
            Resolved
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            Resolved

            Address: 110027

            Hello
            This is parvinder Singh dealer at Shivaji enclave and it's been more then 2 weeks that my fridge is not working and we called on the complaint number and engineering came to us but he said he will visit us again and fridge is still unrepaired. Just because you guys were unable to fix this we are using another fridge which doesn't have space like the fridge given by you. Kindly find it ASAP .as it's really difficult to sell cold drinks without a good fridge.
            Thank you
            Aug 18, 2018
            Complaint marked as Resolved 
            PepsiCo India customer support has been notified about the posted complaint.
            Verified Support
            Jul 18, 2018
            PepsiCo India Customer Care's response
            Hi Parvinder248, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
            Our chiller light was complaint more than ten days, i logged complaint in many times but not rectified till the date..its a reputed restaurant, we got some concerns regarding this bad appearance of chiller from our customers.
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              R
              Rakesh Heer
              from Allahabad, Uttar Pradesh
              Jul 9, 2018
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              Address: Jalandhar, Punjab

              I complete you for complaint about PepsiCo in district jalandhar state Punjab. I have recently complaint about our PepsiCo fridge but no action were taken. so I mail you for immediate action. Dealer no reply against complaint. Due to fridge problem we lose sale of cold drink and customer.
              Kindly take action against my request.Complaint No=[protected]
              2. Complaint date=26/06/2018
              3. Assets No= 65812
              4. Adress=Ashwani dhaba
              38/15, link road, Abad pura Jalandhar, Punjab.
              PepsiCo India customer support has been notified about the posted complaint.
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                T
                Tharinshon Wunglengwoshi
                Jun 30, 2018
                Resolved
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                Resolved

                Address: 110029

                Hi,
                We bought tropicana from one of the store on 20 june 2018, when i pour the juice to my suprise there was a contaminated black, whitish substance. We open up the juice box to investigate and what we saw will keep in our mind for a long time, black substance on one side and on the other side whitish substance.
                We never expect such a low standard product which comprise our health and safety. The juice is highly poisonous and unfit for consumption with no regard for consumers health and safety.
                The box manufacting date, product details are given below:
                Manufacture date: 09/03/18 18:35:33
                Batch number: de8068ab1 06
                Attached is the picture of the box and the black, whitish substance.
                We have kept the box and the substance, please send someone to collect the sample.
                This alarming compromising consumers health and safety. We want compensation and action taken.

                Pepsico call me back and offer me 100 rupee, this is absolutely ridiculous and they treat it in a casual way. They did not even care to collect the sample. The lady on the call said as per the policy i can give you only 100 rupees which is a mockery.
                Aug 2, 2018
                Complaint marked as Resolved 
                PepsiCo India customer support has been notified about the posted complaint.
                Verified Support
                Jul 02, 2018
                PepsiCo India Customer Care's response
                Hi Tharinshon Wunglengwoshi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                How much of sting energy drink is safe to consume in a month? Please reply as soon as possible.
                PepsiCo India Customer Care's response, Jul 9, 2018
                Verified Support
                Hi Zubin55, We would recommend contacting your dietician/physician for more information on consumption.
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                  W
                  Wilson7
                  from Nilokheri, Haryana
                  Jun 30, 2018
                  Resolved
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                  Resolved

                  I purchased 3 kurkure packets but one of them was not sealed from the back it was just sealed from top and bottom which resulted in spilling when i tried to open the packetand the second ome was also partially sealed i. E not perfectely air tight. This has caused great inconvenience and i would like u look at the packaging more carefully. Thank you

                  Batch no-n2030618
                  3 jun 18 at 19:07
                  Aug 14, 2018
                  Complaint marked as Resolved 
                  PepsiCo India customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 02, 2018
                  PepsiCo India Customer Care's response
                  Hi Wilson7, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                  Verified Support
                  Jul 13, 2018
                  PepsiCo India Customer Care's response
                  Hi  Wilson7, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                  Please provide a service for Pepsi Refrigerator repair .
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                    R
                    Ramakrishna Nimmala
                    from Hyderabad, Telangana
                    Jun 29, 2018
                    Resolved
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                    Resolved

                    Address: Khammam, Andhra Pradesh, 507111
                    Website: www.facebook.com/sbmbcm

                    Respected sir
                    We, sri bhadramaruthi supermarket, from telangana state have been doing business with you for 6 years. Now we are facing several problems regarding our pepsi freezer. The freezer was totally dead from past 15 days. So, we are unable to sell our pepsi products to our lovable customers. We have already raised the complaint with local distributer several times but he says that there is lot of issue with mechanics. We request you to solve our problem so that we can sell our drinks happily as we like our drinks more.
                    Hoping the problem will be rectified soon. Thank you.

                    Best regards,
                    Sri bhadramaruthi supermarket
                    Near sbi, charla road, bhadrachalam
                    Bhadradri kothagudem district
                    Telangana state
                    India
                    Contact : [protected]
                    [protected]
                    Aug 2, 2018
                    Complaint marked as Resolved 
                    PepsiCo India customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 02, 2018
                    PepsiCo India Customer Care's response
                    Hi Ramakrishna Nimmala, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                    My fridge not working so check this fridge as soon as ocud
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                      R
                      Raina Singhwi Jain
                      from Bengaluru, Karnataka
                      Jun 29, 2018
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560025
                      Website: Aquafina

                      We bought 3 one litre bottles from nilgiris brigade road bangalore few days ago. One bottle was consumed by my colleague n same day she was down with severe diarrhoea vomiting n fever. When her blood reports cane doctor said it's water borne. We obviously never imagined it could be aquafina. Yesterday i had 1/4th bottle and yesterday night i'm dwn with severe diarrhoea n exact same symptoms as my colleague. I'm sending the water for a lab test. If it fails i swear to god i'm going to sue aquafina. We are so so sick. We had such urgent work commitments it's all gone for a toss. See photos for batch number.
                      Aug 13, 2018
                      Complaint marked as Resolved 
                      PepsiCo India customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 02, 2018
                      PepsiCo India Customer Care's response
                      Hi Raina Singhwi Jain, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                      Verified Support
                      Jul 13, 2018
                      PepsiCo India Customer Care's response
                      Hi Raina Singhwi Jain, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                      Dear Ms. Raina,

                      We sincerely apologise for the experience to had with the product purchased from our store. Please share your contact number at [protected]@futuregroup.in so that I can take this up to our team.

                      Regards,
                      Priya
                      Future Group
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                        R
                        roufbhat
                        from Bandipura, Jammu and Kashmir
                        Jun 26, 2018
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                        Dear sir/madam
                        On 11/3/2017, i opened a tropicana mixed fruit delight and found an earthworm type insect in it. Sharing the pics. Will be filing a case against pepsico as after taking the juice, my wife was on medication for more than 2 months. After repeated reminders nothing happened.
                        Their reply
                        India feedback, consumer {pi} wrote:

                        dear mr. Bhat,
                        this is with reference to you complaint below. Please note that your complaint is registered with us for quality team to check the batch and we will revert to you with their response in the next 2/3 days time.
                        our representative will be in touch with you to collect the tetra pack and provide replacement.
                        thanks once again,
                        simi mehta

                        Regards
                        Rouf
                        [protected]
                        PepsiCo India customer support has been notified about the posted complaint.
                        The local stores are selling the bottles at 15 rupees and claiming they can sell at any rate above the MRP
                        This is to be dealt ASAP and the I would love to ask you to take all kinds of necessary legal actions against the local shop owners
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                          Thakur sonu
                          from Narayangarh, Haryana
                          Jun 26, 2018
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                          Hello my name sohan. I'm from hp kullu sir we give all formalities to refrigerator to my shop (I'd proof, 100 rs cheque & 30000 rs security cheque). Ur copony applied a refrigerator for shop. But distributor give refrigerator to another shopkeepar.100 rs cheque was cleared. But freezer not confirmed to me. I'm waiting for review my email id-sonuresh. [protected]@gmail.com
                          PepsiCo India customer support has been notified about the posted complaint.
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                            N
                            Nimit Agrawal
                            from Gurgaon, Haryana
                            Jun 23, 2018
                            Resolved
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                            Resolved

                            Address: 110092

                            Hello
                            Today around 15:30, i placed an order one crispy veg supreme combo (Reg. Fries + pepsi can) to burger king through swiggy. I drink a pepsi can and when it was about to finish i felt something in my mouth. So i spit it out in the can and i found a dead insects inside the can. How can you people do this with their customers. This is toxic contamination. You guys are playing with the customer's health. I want to know why it's happening and how.

                            Quality of product is very bad. It might be harmful to the health of customers.
                            Please look into this matter and help to stop these type of negligence. This is not in favor of the nation.

                            I am also a food technologist and i very well know about these type of contamination, you people can't imagine how they infect our bodies and forming a various type of diseases. Seriously, you all are here just to make money at any cost, people die or alive. You don't care about that.

                            I have also mail on consumer. [protected]@pepsico.com, but there is no response.
                            Aug 1, 2018
                            Complaint marked as Resolved 
                            PepsiCo India customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 25, 2018
                            PepsiCo India Customer Care's response
                            Hi Nimit Agrawal, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                            We are required a refrigerator for restaurant, we have a small fridge but not sufficient for college area kindly fullfill our requirement. Your salesman is not listening our quieres. I hope u will understand and respond as quick
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                              Shehneel Akhtar
                              from Jind, Haryana
                              Jun 23, 2018
                              Resolved
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                              Resolved

                              Address: Sangrur, Punjab

                              Sir mein shehneel akhtar, from vill. Bhaini kamboan, ten malerkotla, dusty sangrur. Meri village mein shop hai no last year. N open ki thi, filhal tan mein coke de product sale kr reha, but mere kol pepsi do bhut demand a rhi, so mein pepsi's product sale krna chauna han, mere paas fridge nhi hai, is lia mere liye new fridge ka intezam krein, thanks
                              Aug 8, 2018
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 25, 2018
                              PepsiCo India Customer Care's response
                              Hi Shehneel Akhtar, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                              Verified Support
                              Jul 05, 2018
                              PepsiCo India Customer Care's response
                              Hi Shehneel Akhtar, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                              Sir maharajganj ke sudhir rouniyar kahte hai ki dusari company ka maal becho
                              CocA cola ka
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                                Oye Punjabi
                                from Bengaluru, Karnataka
                                Jun 20, 2018
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                                Address: Mysore, Karnataka, 570018

                                Hi,

                                We are running a restaurant with name Oye Punjabi and below is my address.
                                #331/c, KIADB Industrial area,
                                Near Infosys Gate No. 2
                                Hebbal, Mysore
                                Karnataka

                                We have already deposited Rs.4200 as demanded by the representative. And we were promised refrigerator delivery within a week. It has been more than 10 days and we haven't received the refrigerator. Every time we call them they say its on the way. We are using our own refrigerator to store cool and serve. I'm attaching picture of my current refrigerator which we are using to store.

                                Please let us know if any other details are needed.
                                PepsiCo India customer support has been notified about the posted complaint.
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                                  A
                                  APARAJITH C
                                  from Hyderabad, Telangana
                                  Jun 13, 2018
                                  Resolved
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                                  Resolved

                                  Address: 530017
                                  Website: www.redbull.in

                                  Hello, im an avid drinker of redbull and i know how redbull tastes. Yesterday i got a redbull and it smelled kinda bad without even opening it. The can felt little thin... The smell is so bad. Its like a fruit thing but its not. And then i opened it and drank a sip. Its the worst taste ever. I vomited. Its like some manufacturing defect. Cant be expected from a brank like redbulll which is internationally recongnized. The smell is soo bad. I got to know its coming from the drink. I told my mother to taste it to know if its just me, as she knows how redbull tastes.. She told me after taking a sip, that i made her drink poison. Which emotionally hurt me. You are supposed to give me wings, not literally but atleast give good energy but this time, what you did??? You gave me a bad product which lead to vomit and headache because of the bad smell, terrible smell and bad taste, even thin can. Last but not least, you made my mother say negatively abt me because of your product?? If you want i can give it, test it. I want to be compensated for this, not jsut for mental stress or serving bad quality or headace or vomiting but for your inebility to serve a valued customer like me. I alone drank over 1500 bottles and you made me get hurt emotionally. Why? Reply me. Here is video i made https://youtu.be/kLCz309uXhs
                                  Also this https://www.youtube.com/watch?v=TP0bJMnsNGg i want justice to be done. I will post and spread the word every where. Because as this happned to me, im saved as i know how redbull tastes and smells. If a new customer drinks for the first time, who is not aware, he might probably fell sick and die. This is serious. You should respond and act. Gain back my trust. Redbull im expecting a compensation from you.
                                  Jul 17, 2018
                                  Complaint marked as Resolved 
                                  PepsiCo India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 14, 2018
                                  PepsiCo India Customer Care's response
                                  Hi Aparajith, this is not a PepsiCo product; we request you to raise this concern with the manufacturer directly.
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                                    LIFE KA MANTRA
                                    from Patna, Bihar
                                    Jun 8, 2018
                                    Resolved
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                                    Resolved

                                    Address: Ranchi, Jharkhand, 834009

                                    I have purchased a 2 liter bottle of pepsi worth ₹90 yesterday. When I opened the bottle it smells a bit like kerosene oil.
                                    But then also we thought of tasting it and we found it's taste similar to its smell like kerosene. The thing is that the bottle was completely sealed and it was not expired at all. So I found it's a manufacturing defect. I want some action should be taken in this regard. Also I want compensation for this inconvenience because that pepsi bottle I have bought was for my guest and they also found it's taste like kerosene.
                                    Jul 21, 2018
                                    Complaint marked as Resolved 
                                    PepsiCo India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 08, 2018
                                    PepsiCo India Customer Care's response
                                    Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                    Verified Support
                                    Jun 20, 2018
                                    PepsiCo India Customer Care's response
                                    Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                                      anurag.ft
                                      from Pune, Maharashtra
                                      Jun 4, 2018
                                      Resolved
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                                      Resolved

                                      Address: 209301

                                      I bought a deep fridge just to start selling only pepsi at my dhaba (Situated in kanpur) but in just 3 months its not working and i am very disappointed with this. Have logged 2 back to back complaints but no response so now mailing.
                                      This is really not working as discussed earlier with pepsico.

                                      Address : kamadgiri dhaba on nh-2
                                      Opposite vill - mohammadpur, akbarpur, kanpur dehat 209101
                                      Jul 16, 2018
                                      Complaint marked as Resolved 
                                      PepsiCo India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 05, 2018
                                      PepsiCo India Customer Care's response
                                      Hi Anurag.ft, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                      Verified Support
                                      Jun 15, 2018
                                      PepsiCo India Customer Care's response
                                      Hi Anurag.ft, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                                      My shop is near shakunt hotel and Bharat petrol pump NH. 8 Lada ka bas Paota Kotputli Distributor is not provid fridge my shop

                                      Surendra Kumar Yadav
                                      Mobile. [protected]
                                      Lada ka bas Paota Kotputli
                                      Jaipur 303106
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                                        Sona mam
                                        from Jodhpur, Rajasthan
                                        May 31, 2018
                                        Resolved
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                                        Resolved

                                        Sir we took a 7up nimbooz from nakoda hotel on the highway bhilwada to ajmer road. And the price of 350 ml bottle 20 rupees and he took 30 rupees from us and when we denied for 30 rupees because its price is 20 then he stated arguing and said we take 30 rupees from all costumers so you have to also pay 30 rupees. That's why we are complaining whith this expectation you may take any action against it.
                                        Jul 12, 2018
                                        Complaint marked as Resolved 
                                        PepsiCo India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 01, 2018
                                        PepsiCo India Customer Care's response
                                        Hi Sona mam, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                        Verified Support
                                        Jun 05, 2018
                                        PepsiCo India Customer Care's response
                                        Hi Sona mam, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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