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PepsiCo India Complaints & Reviews

2.9
Updated: Dec 2, 2024
Complaints 950
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PepsiCo India reviews & complaints page 28

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M
Manu aadi
from Delhi, Delhi
Sep 12, 2017
Resolved
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Address: Raigad, Maharashtra, 402107

Its a pepsi double door freeze and it is not providing cooling. We have done complaint telephonically atleast 10 times but no response we got till now which is giving us a bad impression of your services that u provides. We want you to look to the complaint seriously and do the necessary action immediately so that the item could be of worth useful.
Oct 23, 2017
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
PepsiCo India Customer Care's response
Hi Manu aadi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
Verified Support
Sep 19, 2017
PepsiCo India Customer Care's response
Hi Manu aadi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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    Rajesh091
    from Guntur, Andhra Pradesh
    Sep 4, 2017
    Resolved
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    Address: 500032

    Hello all,

    I am no fan of tropicana (India) for juices but wanted to try tropicana alphonso slice mango drink and had worst experience. I was shocked to see what came out from bottom of the 1 ltr of tropicana alphonse slice. I would suggest everybody to refrain from this whole brand or this particular juice brand.

    I am not sure what kind of quality check tropicana had for alponso mango drink but it is sure that they are not performing proper check for such. I am attaching picture of what i got from juice pack. I am not sure whether it pulp or chemical or something else or some garbage.

    Worst part is our govt who is pro mnc companies, i am sure they would not even want these companies introspect to think even on quality part as they feel company like pepsico (Who owns tropicana india license) can not be asked any question due to lot of other issues. Govt is handicapped. Let us do our duty than asking everything for govt.

    My other concern it we do not have many strong forums on web where we can present out case strongly for these companies and make them pay or relealise for their mistakes.

    Either way, i would like my friends/browser to check 10 times before using tropicana alphonso. This may be contaminated.

    Company : pepsi india — tropicana
    Product : tropicana alphonso.
    Material found in the box : may be some chemical or something more dangerous

    Thanks
    Rajesh
    +1 photos
    Oct 7, 2017
    Complaint marked as Resolved 
    PepsiCo India customer support has been notified about the posted complaint.
    Verified Support
    Sep 05, 2017
    PepsiCo India Customer Care's response
    Hi Rajesh091, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
    Sep 25, 2017
    Updated by Rajesh091
    Call me on this : [protected]
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      H
      hotel dharamshala paradise
      Aug 30, 2017
      Resolved
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      Address: 176057

      I am a hotel merchant who signed agreement with your managers mr gaurav, and ashwani for supply of pepsico beverages in june, though i received my order but your company has been delaying supply of fridge to my hotel (Hotel dharamshala paradise located in dharamshala himachal pradesh). I have paid for canters and even given cancelled check and other formalities but i have not received promised, and your managers say i may not receive it this year.
      Oct 12, 2017
      Complaint marked as Resolved 
      PepsiCo India customer support has been notified about the posted complaint.
      Verified Support
      Aug 31, 2017
      PepsiCo India Customer Care's response
      Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
      Not cooling
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        A
        Ami23
        from Shikohabad, Uttar Pradesh
        Aug 11, 2017
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        Address: Gautam Buddh Nagar, Uttar Pradesh

        One of your franchisee (Vbl) psr abusing and drinking openly and after drunk he come in the market regularly.. Is this your culture.?.? And after complaint he told that who the hell to sack me.. Dekhta hun main mujhe naukri se nikalta h.. And his executive also drink at all the time and use abusing language with each and everyone.. U can call me for full i formation on [protected] at any time.. Plsss contact me this behave is not accepting..
        PepsiCo India customer support has been notified about the posted complaint.
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          S
          Sameer Thakkar
          from Mumbai, Maharashtra
          Aug 7, 2017
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          Address: Mumbai City, Maharashtra, 400092

          In spite of arguing that it's written serve chilled, shopkeeper charged 3 rs extra on mrp on pepsi bottle. And when asked to give bill for same he refused to sell the product, ultimately i have to pay that extra 3rs as cooling charges.

          Shop details:
          Abhishek dairy
          Shop no.13, garden grove shopping centre, kanti park, chikoowadi, borivali west, mumbai, maharashtra 400092
          [protected]

          https://goo.gl/maps/6w9m7u8WTwk
          PepsiCo India customer support has been notified about the posted complaint.
          Sir I have purchased 200 ml bottle of Pepsi from a shop in delhi and there is a plastic SIM card flap found in it which is very much harmful for drinking purpose.

          Regards
          Nitin aggarwal
          N.[protected]@yahoo.in

          bottle of pepsi - Comment #2839456 - Image #0
          bottle of pepsi - Comment #2839456 - Image #1
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            S
            sahniksree
            from Kolkata, West Bengal
            Aug 5, 2017
            Resolved
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            Resolved

            Address: Kolkata, West Bengal, 700150

            Dear sir,
            On 31.5.2017 i went to navina cinema hall run by gtree entertainment pvt. Ltd. I have purchased a pepsi pet jar 600 ml from the shop in the 1st floor of the cinema hall. The batch number of the bottle (5255c11e17) mfd 110517 time 05.05 mrpps 35/-. But i was surprised as the person charged rs50. I asked him bur he said that this is the system.
            Hope as a company you care for your customer and do take necessary steps against the concerned distribution house who is also the proprietor of navina cinema hall. Hopefully your company official also knows this.

            Regards,

            Soumik mandal
            Sep 12, 2017
            Complaint marked as Resolved 
            PepsiCo India customer support has been notified about the posted complaint.
            Verified Support
            Aug 07, 2017
            PepsiCo India Customer Care's response
            Hi Sahniksree, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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              H
              Hotel Raj Garden
              from Noida, Uttar Pradesh
              Aug 5, 2017
              Resolved
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              Address: Ajmer, Rajasthan, 305022

              Dear sir/madam

              Greetings from hotel raj garden pushkar!!

              As your good service basis we drop our business with coca-cola company and connect with pepsico company.

              Our hotel is your pepsico company's customer for bulk stock. So as your pepsi customer we required pepsi company fridge for place your stock.

              Regarding this we contact with your team on tollfree no. Then your pushkar retailer mr. Sitaram sharma came at our place and meet our sir and he present a condition for fridge that we have to buy 3000/- stock of empty glass bottles if we required fridge. But in our hotel what does we use of blank glass bottles. So our sir offer them against blank glass bottles we wil purchase 10, 000/- of stock of mineral water or cold drinks. But he did not agree with this condition.

              So we want to know that the this condition is necessary for get the pespsi fridge still if we will buy stock of 10, 000/-.

              Kindly take action and response and final conclusion of fridge that we will get or not.

              Thanks
              Regards
              Shubhanshi parashar
              General manager
              +91 [protected]
              Sep 11, 2017
              Complaint marked as Resolved 
              PepsiCo India customer support has been notified about the posted complaint.
              Verified Support
              Aug 07, 2017
              PepsiCo India Customer Care's response
              Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
              Aug 10, 2017
              Updated by Hotel Raj Garden
              Dear Sir/Madam

              It already passed 3days but not a single call or team member contact with us.

              This is the supporting behaviour of pepsiCo company we did not accept. We are already said take action on urgent basis but still not response from your team.

              Very Dissappoint. We again drop this message because we have little hope that your team now contact with us soon and resolve our issue.

              Thanks
              Shubhanshi Parashar
              Genral Manager
              Sep 27, 2017
              Updated by Hotel Raj Garden
              Dear Sir/Madam

              Your team member came at our hotel on 28th August 2017 and complete all the required formalities and took all documents with him.
              As he said within 10 to 15 days the fridge will be deliver, but it almost pass 1 month and still we did not get our required fridge.

              Kindly take action on this and deliver it as soon as possible.

              Thanks
              Shubhanshi Parashar
              General Manager
              Sir,

              Fridge s.no- 1380664 and 10102041

              Organisation- Sevenseas Hospitality Pvt Ltd.
              B-28, lawrence road industrial area
              New delhi-35, near Britannia Chowk
              Mob: [protected], [protected]

              Issue: There is problem in cooling.
              Body damage no cooling new fridge reauirment
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                S
                Samina Shamsi
                from Hyderabad, Telangana
                Aug 5, 2017
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500032
                Website: Uncle Chips

                On 3rd august, i bought uncle chips blue flavor from the vendor at my office. I went up to my desk and then opened the packet, i found a big lump of something unrecognizable present in my packet. My manager was there sitting beside me and when i showed that to him, he was stunned. To find something like that in the packet is not acceptable. You are playing with everyone's health. If you are not cautious in the production then you should stop it rather than destroying everyone's health. I reported immediately to everyone and asked them to stop eating that. I was informed by my office that they will stop uncle chips. I have all the proves available with me. My supervisors emails, the pictures as well.
                Sep 8, 2017
                Complaint marked as Resolved 
                PepsiCo India customer support has been notified about the posted complaint.
                Aug 05, 2017
                Updated by Samina Shamsi
                I forgot to attach the pictures.

                Verified Support
                Aug 08, 2017
                PepsiCo India Customer Care's response
                Hi Samina Shamsi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                This is to inform you that your retail dealers are selling the 200ml bottle for rs 14 or 15 instead of printed MRP of 10 rs. Please do the needful to regulate the price in retail market.

                Ajay kr yadav
                [protected]
                [protected]@yahoo.co.in
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                  V
                  VIP AKS
                  from Riasi, Jammu and Kashmir
                  Aug 2, 2017
                  Resolved
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                  Resolved

                  Address: Jammu, Jammu and Kashmir, 181101
                  Website: [email protected]

                  I have been charged more than mrp (10rs), by shopkeeper... When i asked him for this... He shouted at me and asked that, i have been ordered by my boss to take that money - (12rs)... I[censored] have any problem, then go and ask to my boss... I want that strict action should be taken against him... To stop their gundaraj... And to show that customers are not fools
                  Sep 17, 2017
                  Complaint marked as Resolved 
                  PepsiCo India customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 03, 2017
                  PepsiCo India Customer Care's response
                  Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                  Verified Support
                  Aug 09, 2017
                  PepsiCo India Customer Care's response
                  Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                    V
                    Viveksinghal
                    from Noida, Uttar Pradesh
                    Aug 2, 2017
                    Resolved
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                    Resolved

                    Dear sir i m a short type of rtlr your salesman is not coming to my shop i also called yr sr to come but one or two time he is come to my shop and come after call him every week or after one or two week he is not come to my shop i need your product on my shop plz do needful looking for an good reply from company my contact no is [protected] my address is pradeep general store 165 sarvoday nagar near vijay nagar byepass ghaziabad
                    Sep 11, 2017
                    Complaint marked as Resolved 
                    PepsiCo India customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 03, 2017
                    PepsiCo India Customer Care's response
                    Hi Viveksinghal, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                    Verified Support
                    Aug 09, 2017
                    PepsiCo India Customer Care's response
                    Hi Viveksinghal, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                      M
                      Munnas
                      from Siliguri, West Bengal
                      Jul 31, 2017
                      Resolved
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                      Address: Darjeeling, West Bengal

                      Hi there,

                      This is to bring to your attention that i purchased a bottle of mountain dew from baba loknath sweets, bagdogra, bihar more.

                      I almost drank half of the bottle when i found that something was floating in the bottle. When i stirred the bottle, i found that it was full of algae at the bottom.

                      I have the video of the incident as well eye witness of this. I had a word with the shop keeper as well who said that he will bring this to the companies attention.

                      To say the least, i am utterly disappointed with a huge brand like yours. There has to a quality check in place to avoid such things as they can be so so hazardous to health.

                      Please find the attached video and help.

                      Thanks
                      Munna singh
                      [protected]
                      [protected]@gmail.com
                      Sep 2, 2017
                      Complaint marked as Resolved 
                      PepsiCo India customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 01, 2017
                      PepsiCo India Customer Care's response
                      Hi Munnas, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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                        A
                        atrish143
                        from Duliagaon, Assam
                        Jul 24, 2017
                        Resolved
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                        Resolved

                        Address: 781003
                        Website: www.pepsicoindia.co.in

                        Hi,

                        I would like to say that i and my 4yrs old kid is a big fan of lays potato chips but after yesterday looking at the pics which was clicked from a pack purchased by me from nearby market i would rather say now that i was a big fan but my kid is still unaware and raising query from yesterday evening ' why these few chips are in different looks from the other '? I have no ans to it, do you?

                        Next time i don't know whether i will be able to justify by ans to my kid for not buying the chips anymore for him.

                        Please go through the link below
                        Regards

                        Arpan

                        [protected]
                        +3 photos
                        Sep 1, 2017
                        Complaint marked as Resolved 
                        PepsiCo India customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 25, 2017
                        PepsiCo India Customer Care's response
                        Hi Atrish, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                        Verified Support
                        Aug 01, 2017
                        PepsiCo India Customer Care's response
                        Hi Atrish, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                        I am your customer from since 1985(only pepsi sales )now my refrigerator problems.plz change my refrigerator
                        Thanks
                        Kapoor dhaba
                        Opp. Bas stand kharar
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                          J
                          jyotsna12345
                          from Delhi, Delhi
                          Jul 22, 2017
                          Resolved
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                          Resolved

                          Address: 122002
                          Website: pepsi

                          I was aghast to see the price of nimbooz, when i purchased that from subway which is in mgf mall gurugram. That was really surprising for me when he asked me to give rs.70, which is easily available in market at rs.30.. Totally unfare and a big shock for me as i like nimbooz, you guys are just cheaters and making customers fool... Whereas this is totally against the government rule which says there should b a single mrp for a particular product
                          Never gonna use any product of pepsi now...
                          +1 photos
                          Sep 2, 2017
                          Complaint marked as Resolved 
                          PepsiCo India customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 24, 2017
                          PepsiCo India Customer Care's response
                          Hi Jyotsna, We request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                          Verified Support
                          Aug 01, 2017
                          PepsiCo India Customer Care's response
                          Hi Jyotsna, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                            J
                            jjjagan
                            from Hyderabad, Telangana
                            Jul 22, 2017
                            Resolved
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                            Resolved

                            Address: Chittoor, Andhra Pradesh, 517002

                            Hi i'm having one restaurant in my town highway.
                            I very much love u r pepsi products especially pepsi and mountain dew
                            I'm making spot payment when they gave product
                            They are not giving regular supply when i ask for that they are giving rude answers and finally they are blaming me
                            Here in my town they are the worst in service and not only the distributor employees pepsi company also doing the worst
                            Sep 2, 2017
                            Complaint marked as Resolved 
                            PepsiCo India customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 24, 2017
                            PepsiCo India Customer Care's response
                            Hi, We request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                            Verified Support
                            Aug 01, 2017
                            PepsiCo India Customer Care's response
                            Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                              Z
                              Zakira Asharef
                              from Angamali, Kerala
                              Jul 17, 2017
                              Resolved
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                              Resolved

                              Address: Thiruvananthapuram, Kerala
                              Website: Pepsico

                              Respected sir/madam,
                              I 'm running a bakery named zashal at nedumangad in thiruvananthapuram, kerala. The most of the pepsi products (Soft drinks) has been expired. When i asked them to exchange it they negotiated to do it. They cheated me up to till date. Other companies replaced the expired and damaged products expect pepsico. So, i kindly request you to take action against the pepsico.
                              Thanking you.

                              17/07/2017. Yours sincerely,
                              Thiruvananthapuram. Zakira asharef.
                              Aug 22, 2017
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 17, 2017
                              PepsiCo India Customer Care's response
                              Hi Zakira Asharef, We request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                              Jan 17, 2022
                              Updated by Zakira Asharef
                              The loss I can't bear
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                                mufas
                                from Guntur, Andhra Pradesh
                                Jul 12, 2017
                                Resolved
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                                Resolved

                                Website: [email protected]

                                When i was just opening the pepsi mini can my 25% of nail were broken... And bleeding.. It was very painful for me.. Bit of my nail were enter the can whole.. It is second time i saw the same complaint from pepsi can. My family and me much interest about pepsi product.. But now we loosing the trust..
                                I am a manger of a super market but the nail injury is making very dissatisfication.
                                +1 photos
                                Aug 13, 2017
                                Complaint marked as Resolved 
                                PepsiCo India customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 13, 2017
                                PepsiCo India Customer Care's response
                                Hi Mufas, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                I was messaged that i have won 850000$ n 2 send some money for legal pspers from supreme court o[censored]SA is it true or not

                                Fingernail cut while opening pepsi mini - Comment #2796185 - Image #0
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                                  S
                                  sandy2430
                                  from Haldia, West Bengal
                                  Jul 11, 2017
                                  Resolved
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                                  Resolved

                                  Address: 754006

                                  Sir we are from a govt. Firm under ministry of home affair, canteen 3rd ndrf battalion mundali cuttack, we were buying pepsi product from nagpur bevarage ltd cuttack from 2013 now from oct 2016 we have 152 600ml bottles of pepsi, dew, maza expired but the owner is refused to replace plz provide the necessary.
                                  Sandeep b tiwari mob no [protected] [protected]@gmail.com
                                  Aug 13, 2017
                                  Complaint marked as Resolved 
                                  PepsiCo India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 12, 2017
                                  PepsiCo India Customer Care's response
                                  Hi Sandeep, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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                                    Gourav Singla
                                    from Ludhiana, Punjab
                                    Jul 8, 2017
                                    Resolved
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                                    Resolved

                                    Address: Patiala, Punjab, 147105
                                    Website: jo

                                    Dear sir,
                                    I am gourav singla owner of gourav trading company (SAP code111013) distributor of PEPSI in patran(147105) PUNJAB. I have cleared all dues of company and now company is not returning cheques as security i have deposited. pls look into this matter. and more thing I was holder of company from last four year and was completing all targets as per time but they took company back from me without giving any reason.Especially I purchased two vehicles for my work and was totally dedictated towards my work. its big loss for me as well as company.i request you to pls look into this matter. regards gourav singla [protected].
                                    Aug 13, 2017
                                    Complaint marked as Resolved 
                                    PepsiCo India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 10, 2017
                                    PepsiCo India Customer Care's response
                                    Hi Gourav Singla, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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                                      A
                                      Abhi9468
                                      Jun 25, 2017
                                      Resolved
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                                      Resolved

                                      Address: Ajmer, Rajasthan, 305001

                                      I brought a mountain dew of mrp ₹85. The shopkeeper asked for ₹90 and after i refused to give more ₹5 extra he refused to give the product... Nd said extra ₹5 is for cooling... Nd this was not the first time i was listening this... Most of the outstation sellers do so... Nd thank god ur customer service is so good that we can't get in touch instantly nd lodge a complaint. What is the procedure to file a complaint instantly so that this don't happen again with anyone else?
                                      Aug 5, 2017
                                      Complaint marked as Resolved 
                                      PepsiCo India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 27, 2017
                                      PepsiCo India Customer Care's response
                                      Hi Abhi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                      Verified Support
                                      Jul 05, 2017
                                      PepsiCo India Customer Care's response
                                      Hi Abhi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                                      There is no lays chips near my local shops now days I have to go to a private market to just get 1 or two pls help
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                                        kinjal stores
                                        from Rajkot, Gujarat
                                        Jun 17, 2017
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                                        Address: Vadodara, Gujarat, 390019

                                        Hello sir,
                                        I am chirag patel from vadodara owner of kinjal stores. As we started the shop we have taken freez by keeping 3000 rupees as a deposit amount and now we closed the shop and we returned the freez about an month ago but we didn't received the deposited amount and i call at your ahemdabad office but they also dind't responded anything. So pleasesolve the my problem.
                                        PepsiCo India customer support has been notified about the posted complaint.
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