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PepsiCo India Complaints & Reviews

2.9
Updated: Apr 29, 2026
Complaints 958
Resolved
520
Unresolved
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PepsiCo India reviews & complaints page 6

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D
Devendra singh1212
from Varanasi, Uttar Pradesh
May 15, 2022
Resolved
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Address: Ayar bazaar sindhora road varanasi

Reminder 1:
Hello, I am a resident of Ayar bazaar varanasi, uttar pradesh
We have purchased a good amount of PepsiCo products around 30, 000 to get a Voltas deep fridger, that recently got damaged and we tried around 2-4 days to contact the manufacturer to investigate and solve the problem . But they are not picking up aur calls from that day when we told them the issue .
My father has 85% disability and he cannot go anywhere to get help . I live out of state for my job and the shop is handled by my mom that also got arthritis and difficulty in walk. We are helpless that's why we are here get help. A huge amount of products are blocked due to no fridge in this 42-46 celcius temperature.
I am giving the numbers Of the responsible person who are not picking up the calls and not helping us.
Surat singh - area manager [protected]

Vimlesh roushan - [protected]
Contractor : [protected] pradip gupta
Please look into this problem
Thank you.
Jun 17, 2022
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
May 17, 2022
PepsiCo India Customer Care's response
Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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    R
    ramit gupta
    May 14, 2022
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    Address: Opp sub district hospital

    Good morning this is ramit, a retailer in the small town namely, AKHNOOR. Here the company has distributed racks for displaying chips and all that ...
    Since we are selling for the last 17 years we have got only 1 rack since its inception. Now the area sales manager is ignoring and the distributor is ignoring us by not giving us the rack and making irrelevant excuses.
    Pleass sort this issue be fairly and transparently.
    Ramit gupta
    181201 - pincode
    [protected]
    PepsiCo India customer support has been notified about the posted complaint.
    Hi Ramit Gupta, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
    Hi Ramit Gupta, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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      M
      Musaib Ahmad
      May 10, 2022
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      Address: Pattan 193121

      Grievance regarding the "Refrigerator"

      Dear sir:-
      As your Goodself is noticed that i am Working with your company from last 6 or 7 years but unfortunately I have found that your company seems fraud because of the following reasons:
      a) You have promised us we will provide you the refrigerator if you will work with us, your dealer MAHA COOL AND JAVAID BHAT has not provided the same to me b) Your runner has assured us several times we will provide you the refrigerator but unfortunately he is playing hide and seek with us and goes all in vain. c) Mr. Maqsood is the Head of the same company in district Baramulla, he also promised or assured us we will provided the same but unfortunately from last two years he has waisted our precious time and money.
      d) In March 2022 several refrigerators arrived here for installation they have installed few but they were still unable to install in my rented shop.
      I have fed up by your company because of loss by your company. As you know in todays tussle in marketing several companies offered us good services and now we are thinking to port your company into "Coke"so that we can earn from them or vice versa

      Thanking you
      Gulzar musaib enterprise
      Contact [protected].
      Main market pattan.
      PepsiCo India customer support has been notified about the posted complaint.
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        A
        Alalwani
        from Kanpur, Uttar Pradesh
        May 10, 2022
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        Address: 113/156 Swaroop Nagar

        Sir we are dealing with Pepsico india since last 25 years, we had a shop named Harish General Store at Swaroop Nagar, Kanpur, Uttar Pradesh, 208002. The area in charge person are Manish Awasthi, Vikram Sonker, Kishan Soni, I am very sorry to say they take order in this season as per availability which not delivered with different excuses. Please take immediate action as we are monopoly vendor. My shop address is 113/156 Swaroop Nagar.
        PepsiCo India customer support has been notified about the posted complaint.
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          D
          Devasheesh Rayal
          May 8, 2022
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          Resolved

          Address: Rishikesh

          I'm Ashish Rayal From Rishikesh.
          I have my shop near shivpuri Rishikesh . My complent against Pepsi distributor I don't know his name His service is very bad and his behavior with me so bad. He is so rude and arrogant. we have a shop for a decade now so we have a old freez of pepsi too he was talking to me with abusive language he said if you don’t buy something i will take the fridge back and he was threatening me also he said i will beat you with some abusive word i cant tell. It was worst experience of my life So I don't want any products of Pepsi.
          So Pepsi company please contact me as soon as possible If Realy nead a good customers.
          Jun 17, 2022
          Complaint marked as Resolved 
          PepsiCo India customer support has been notified about the posted complaint.
          Verified Support
          May 17, 2022
          PepsiCo India Customer Care's response
          Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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            R
            Reyaz Qazi
            May 2, 2022
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            Address: Badhoon rajouri jammu amd kashmir 185132

            No shop board
            No rack
            They take charges for board and rack
            PepsiCo India customer support has been notified about the posted complaint.
            Hi Reyaz Qazi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
            Hi Reyaz Qazi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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              H
              Hotel Anandi inn
              Apr 28, 2022
              Resolved
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              Resolved

              Address: Patel Nagar Orai , Distt-Jalaun 285001

              I am from Orai U.P. Distr Jalaun here dealer is nor providing cold drink cane and water there staff is very rediculous and unbehaved culture and ### way of talking so kindly handle & make it clear, are they able to provide stock or not

              Hotel Anandi Inn
              [protected]
              Jun 19, 2022
              Complaint marked as Resolved 
              PepsiCo India customer support has been notified about the posted complaint.
              Verified Support
              May 17, 2022
              PepsiCo India Customer Care's response
              Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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                S
                Singer Azharuddin Ansari
                Apr 28, 2022
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                Address: Gokhalenagar indrayani bakery our bharat bakery

                Fridge is not cooling
                PepsiCo India customer support has been notified about the posted complaint.
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                  A
                  Alalwani
                  from Kanpur, Uttar Pradesh
                  Apr 24, 2022
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                  Address: 113/156 Swaroop Nagar Kanpur

                  I am owner of Harish General Store, Swaroop Nagar, Kanpur (208001). We are proud to say that we are dealing with PepsiCo India since last 25+ years. We never loose our bond even in pandemic, but very unfortunate to say that first time since last 15 days we are not getting proper delivery, even what we(vendors) order to the salesman that not get delivered and delivery vehicle is coming anyway in the area. For information we are buying from SK Trading and salesman name is Manish Awasthi and Vikram Sonker.
                  PepsiCo India customer support has been notified about the posted complaint.
                  Hi Alalwani, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                  Hi Alalwani, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                    S
                    Shreya_Singh_1999
                    Apr 23, 2022
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                    I bought a packet o[censored]ncle Chips from BigBasket and the sealed packet weighs less than the weight mentioned it. Please let me know what can be done in this matter.
                    PepsiCo India customer support has been notified about the posted complaint.
                    Hi Shreya Singh, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                    Hi Shreya Singh, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                      A
                      Aayush_05
                      Apr 19, 2022
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                      Address: Gurugram, Delhi

                      In advertisement they shown that when you will drink this drink you get full energy and you do any thing in just a second, but when I drink this drink I don't get any energy they show the fake ads about the product.🥴
                      PepsiCo India customer support has been notified about the posted complaint.
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                        M
                        Mmp10
                        Apr 12, 2022
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                        Recently, I purchased a Packet o[censored]ncle Chips Spicy treat. I found a strand of hair inside the packet. I couldn't eat further.

                        I have been a regular consumer of this particular chips but not anymore. This was so disappointing on your part. I have never faced such issue before, with any other brand. I never expected that it will be so unhygienic.
                        PepsiCo India customer support has been notified about the posted complaint.
                        Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                        Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                          S
                          Shiv86
                          Apr 8, 2022
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                          Resolved

                          Hi All,

                          I recently ordered Mountain dew in a small restaurant. The guy came with a bottle of dew and opened it for me. Since I was having my dinner I didn't check the bottle (normally people directly take a sip) and took a big sip as I was really thirsty. To my surprise it tasted bland like sweet water. There's wasn't any fizz at all. I wondered and looked at the bottle. I could see something moving in the bottle. I shaked it well and stood up from my chair realizing what's inside the bottle. There were dead Carpenter Ants inside the bottle floating in the drink. This is a horrible experience. There were around 8-10 Carpenter ants in the bottle. I am going to lodge a legal action against PepsiCo for their negligence on these things. This is pathetic and life threatening stuff.
                          Jun 7, 2022
                          Complaint marked as Resolved 
                          PepsiCo India customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 13, 2022
                          PepsiCo India Customer Care's response
                          Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                          Verified Support
                          May 04, 2022
                          PepsiCo India Customer Care's response
                          Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                            D
                            dinesh TRP
                            from Chennai, Tamil Nadu
                            Apr 8, 2022
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                            Hi sir/madam, we drank a 200ml pepsi softdrink at shajis dhaba restaurant located at coimbatore to pollachi bypass road(malumichampatti), and they charges 20rs per bottle, when we ask price of 10rs, which shows in Bottle, they simply said "its a older one sir new price is 20rs". 10rs 20rs not a issues, the real issue is they sales at above MRP and they lie about the price. i hope you take a look at this matter.
                            PepsiCo India customer support has been notified about the posted complaint.
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                              B
                              biswa@24
                              from BHubaneswar, Odisha
                              Mar 28, 2022
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                              Address: Bhubaneswar

                              I'm Biswajit sahoo, from Bhubaneswar, odisha . My shop name (SAHOO & SAHOO STORE) .
                              My shop was closed 2 months ago for some financial problem .
                              So I returned the refrigerator to Pepsi distributor, through asm Mr. Jakt tulla.

                              He confirmed me i will receive my final settlement amount within 7-10 days .
                              But still 2 months past, I'm not received a single of rupee.
                              Mr. Jakat Tulla also avoid my calls . So please suggest me what can I do Now .
                              PepsiCo India customer support has been notified about the posted complaint.
                              Hi Biswajit Sahoo, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                                A
                                Ahsan46
                                from Hyderabad, Telangana
                                Mar 22, 2022
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                                Address: Guru ragavendra agencie near collector camp office

                                Hi this is Mohammed Ahsan Rizwan from telengana, vikarabad dist, pincode 501101, we r having a coffee shop located in anathagiri hills road at saad petrol pump we used to purchased regularly your respected product before 3months I have paid the advance amount 3000 n 2 icici bank cheques for a new refrigerator. till now I dint receive my refrigerator 2months back they send me a second hand Pepsi refrigerator which I rejected because itis in very bad condition.this is summer and I need it sir and they r not responding properly please help me out
                                PepsiCo India customer support has been notified about the posted complaint.
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                                  D
                                  DWARIKA NATH SINGH
                                  Mar 21, 2022
                                  Resolved
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                                  Resolved

                                  I am dwarika nath singh, ex-servicemen indian army, and i am running a wet canteen in the kota military station.
                                  I contact mr. Sandeep singh, pepsico service provider kota (mob. No. [protected]) for pesico refrigerator cum vending machine. I deposited cheque for rs. 30000 and rs. 3000 in cash for the machine.
                                  He has not provided me the refrigerator and ignoring my contact request for the fridge.
                                  Please provide me with the refrigerator as per the deal with mr. Sandeep.
                                  May 8, 2022
                                  Complaint marked as Resolved 
                                  PepsiCo India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 06, 2022
                                  PepsiCo India Customer Care's response
                                  Hi Dwarika Nath Singh, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                                    S
                                    Sagar Gami
                                    Mar 21, 2022
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                                    Respected Sir/Ma'am
                                    My name is Sagar and I run a shivshakti canteen in Rabda, valsad

                                    I am selling you products in my canteen and I had asked for a refrigerator from your executive, so he got you to sign some documents. I had also given a check to him, he will have completed 4-5 months now. but i haven't got the fridge yet and no one is giving me a good answer I also called customer care then b no solution came I tried several times to talk to your executive but my phone is not even picking up and at last I got rude reply So now I am tired of coumplaining and calling, so I am stopping selling your product from now on so return me my documents and check
                                    Thank you 🙏🏻
                                    PepsiCo India customer support has been notified about the posted complaint.
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                                      R
                                      Rs Foods
                                      Mar 16, 2022
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                                      Address: Fourth Floor Shop No 404,Shahnajaf Road,Hazrat Ganj,Food Court,Sahara Ganj Mall,Lucknow Lucknow

                                      Dear sir

                                      We are a leading brand in food courts sahara ganj mall lucknow

                                      We purchase high mrp cans all flavours from ur distributors Shukla sells
                                      But since Jan ends none stocks are suppliyed timely not all flavours are avilables in high mrp cans and 250mls inspite of several reminders none actions or solutions are provided kindly resolve the same
                                      .
                                      PepsiCo India customer support has been notified about the posted complaint.
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                                        rajeshbavikadi
                                        from Bengaluru, Karnataka
                                        Mar 15, 2022
                                        Resolved
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                                        Resolved

                                        Website: pepsico.com

                                        Hello team,

                                        Recently I purchased Lays Maxx, out of 4 packets one is empty and filled with air. Ordered on online Dunzo.

                                        Desirable Resolution:
                                        Please look into this and resolve on priority with repair.

                                        Attached are the pics of the Lays packet.

                                        Thanks and looking for the response.

                                        Regards
                                        Rajesh Bavikadi
                                        [protected]
                                        [protected]@gmail.com
                                        Apr 24, 2022
                                        Complaint marked as Resolved 
                                        PepsiCo India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 23, 2022
                                        PepsiCo India Customer Care's response
                                        Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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