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PepsiCo India Complaints & Reviews

pepsicoindia.co.in
2.9
Updated: Dec 2, 2024
Complaints 954
Resolved
518
Unresolved
436
Good! PepsiCo India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that PepsiCo India step up their efforts to fully resolve all complaints 👍
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PepsiCo India reviews & complaints page 6

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D
Devasheesh Rayal
May 8, 2022
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Address: Rishikesh

I'm Ashish Rayal From Rishikesh.
I have my shop near shivpuri Rishikesh . My complent against Pepsi distributor I don't know his name His service is very bad and his behavior with me so bad. He is so rude and arrogant. we have a shop for a decade now so we have a old freez of pepsi too he was talking to me with abusive language he said if you don’t buy something i will take the fridge back and he was threatening me also he said i will beat you with some abusive word i cant tell. It was worst experience of my life So I don't want any products of Pepsi.
So Pepsi company please contact me as soon as possible If Realy nead a good customers.
Jun 17, 2022
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
May 17, 2022
PepsiCo India Customer Care's response Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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    Reyaz Qazi
    May 2, 2022
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    Address: Badhoon rajouri jammu amd kashmir 185132

    No shop board
    No rack
    They take charges for board and rack
    PepsiCo India customer support has been notified about the posted complaint.
    View replies
    Hi Reyaz Qazi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
    Reply
    Hi Reyaz Qazi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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      H
      Hotel Anandi inn
      Apr 28, 2022
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      Resolved

      Address: Patel Nagar Orai , Distt-Jalaun 285001

      I am from Orai U.P. Distr Jalaun here dealer is nor providing cold drink cane and water there staff is very rediculous and unbehaved culture and ### way of talking so kindly handle & make it clear, are they able to provide stock or not

      Hotel Anandi Inn
      [protected]
      Jun 19, 2022
      Complaint marked as Resolved 
      PepsiCo India customer support has been notified about the posted complaint.
      Verified Support
      May 17, 2022
      PepsiCo India Customer Care's response       Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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        S
        Singer Azharuddin Ansari
        Apr 28, 2022
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        Address: Gokhalenagar indrayani bakery our bharat bakery

        Fridge is not cooling
        PepsiCo India customer support has been notified about the posted complaint.
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          A
          Alalwani
          from Kanpur, Uttar Pradesh
          Apr 24, 2022
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          Supply is worst for the vendors in our area

          Address: 113/156 Swaroop Nagar Kanpur

          I am owner of Harish General Store, Swaroop Nagar, Kanpur (208001). We are proud to say that we are dealing with PepsiCo India since last 25+ years. We never loose our bond even in pandemic, but very unfortunate to say that first time since last 15 days we are not getting proper delivery, even what we(vendors) order to the salesman that not get delivered and delivery vehicle is coming anyway in the area. For information we are buying from...
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          Shreya_Singh_1999
          Apr 23, 2022
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          I bought a packet o[censored]ncle Chips from BigBasket and the sealed packet weighs less than the weight mentioned it. Please let me know what can be done in this matter.
          PepsiCo India customer support has been notified about the posted complaint.
          View replies
          Hi Shreya Singh, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
          Reply
          Hi Shreya Singh, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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            A
            Aayush_05
            Apr 19, 2022
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            Address: Gurugram, Delhi

            In advertisement they shown that when you will drink this drink you get full energy and you do any thing in just a second, but when I drink this drink I don't get any energy they show the fake ads about the product.🥴
            PepsiCo India customer support has been notified about the posted complaint.
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              M
              Mmp10
              Apr 12, 2022
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              Recently, I purchased a Packet o[censored]ncle Chips Spicy treat. I found a strand of hair inside the packet. I couldn't eat further.

              I have been a regular consumer of this particular chips but not anymore. This was so disappointing on your part. I have never faced such issue before, with any other brand. I never expected that it will be so unhygienic.
              PepsiCo India customer support has been notified about the posted complaint.
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              Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
              Reply
              Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                S
                Shiv86
                Apr 8, 2022
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                Resolved

                Hi All,

                I recently ordered Mountain dew in a small restaurant. The guy came with a bottle of dew and opened it for me. Since I was having my dinner I didn't check the bottle (normally people directly take a sip) and took a big sip as I was really thirsty. To my surprise it tasted bland like sweet water. There's wasn't any fizz at all. I wondered and looked at the bottle. I could see something moving in the bottle. I shaked it well and stood up from my chair realizing what's inside the bottle. There were dead Carpenter Ants inside the bottle floating in the drink. This is a horrible experience. There were around 8-10 Carpenter ants in the bottle. I am going to lodge a legal action against PepsiCo for their negligence on these things. This is pathetic and life threatening stuff.
                +2 photos
                Jun 7, 2022
                Complaint marked as Resolved 
                PepsiCo India customer support has been notified about the posted complaint.
                Verified Support
                Apr 13, 2022
                PepsiCo India Customer Care's response                 Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                Verified Support
                May 04, 2022
                PepsiCo India Customer Care's response                 Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                  D
                  dinesh TRP
                  from Chennai, Tamil Nadu
                  Apr 8, 2022
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                  Hi sir/madam, we drank a 200ml pepsi softdrink at shajis dhaba restaurant located at coimbatore to pollachi bypass road(malumichampatti), and they charges 20rs per bottle, when we ask price of 10rs, which shows in Bottle, they simply said "its a older one sir new price is 20rs". 10rs 20rs not a issues, the real issue is they sales at above MRP and they lie about the price. i hope you take a look at this matter.
                  PepsiCo India customer support has been notified about the posted complaint.
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                    B
                    biswa@24
                    from BHubaneswar, Odisha
                    Mar 28, 2022
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                    Address: Bhubaneswar

                    I'm Biswajit sahoo, from Bhubaneswar, odisha . My shop name (SAHOO & SAHOO STORE) .
                    My shop was closed 2 months ago for some financial problem .
                    So I returned the refrigerator to Pepsi distributor, through asm Mr. Jakt tulla.

                    He confirmed me i will receive my final settlement amount within 7-10 days .
                    But still 2 months past, I'm not received a single of rupee.
                    Mr. Jakat Tulla also avoid my calls . So please suggest me what can I do Now .
                    PepsiCo India customer support has been notified about the posted complaint.
                    View replies
                    Hi Biswajit Sahoo, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                      A
                      Ahsan46
                      from Hyderabad, Telangana
                      Mar 22, 2022
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                      Address: Guru ragavendra agencie near collector camp office

                      Hi this is Mohammed Ahsan Rizwan from telengana, vikarabad dist, pincode 501101, we r having a coffee shop located in anathagiri hills road at saad petrol pump we used to purchased regularly your respected product before 3months I have paid the advance amount 3000 n 2 icici bank cheques for a new refrigerator. till now I dint receive my refrigerator 2months back they send me a second hand Pepsi refrigerator which I rejected because itis in very bad condition.this is summer and I need it sir and they r not responding properly please help me out
                      PepsiCo India customer support has been notified about the posted complaint.
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                        D
                        DWARIKA NATH SINGH
                        Mar 21, 2022
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                        Resolved

                        I am dwarika nath singh, ex-servicemen indian army, and i am running a wet canteen in the kota military station.
                        I contact mr. Sandeep singh, pepsico service provider kota (mob. No. [protected]) for pesico refrigerator cum vending machine. I deposited cheque for rs. 30000 and rs. 3000 in cash for the machine.
                        He has not provided me the refrigerator and ignoring my contact request for the fridge.
                        Please provide me with the refrigerator as per the deal with mr. Sandeep.
                        May 8, 2022
                        Complaint marked as Resolved 
                        PepsiCo India customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 06, 2022
                        PepsiCo India Customer Care's response                         Hi Dwarika Nath Singh, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                          S
                          Sagar Gami
                          Mar 21, 2022
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                          Respected Sir/Ma'am
                          My name is Sagar and I run a shivshakti canteen in Rabda, valsad

                          I am selling you products in my canteen and I had asked for a refrigerator from your executive, so he got you to sign some documents. I had also given a check to him, he will have completed 4-5 months now. but i haven't got the fridge yet and no one is giving me a good answer I also called customer care then b no solution came I tried several times to talk to your executive but my phone is not even picking up and at last I got rude reply So now I am tired of coumplaining and calling, so I am stopping selling your product from now on so return me my documents and check
                          Thank you 🙏🏻
                          PepsiCo India customer support has been notified about the posted complaint.
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                            R
                            Rs Foods
                            Mar 16, 2022
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                            Address: Fourth Floor Shop No 404,Shahnajaf Road,Hazrat Ganj,Food Court,Sahara Ganj Mall,Lucknow Lucknow

                            Dear sir

                            We are a leading brand in food courts sahara ganj mall lucknow

                            We purchase high mrp cans all flavours from ur distributors Shukla sells
                            But since Jan ends none stocks are suppliyed timely not all flavours are avilables in high mrp cans and 250mls inspite of several reminders none actions or solutions are provided kindly resolve the same
                            .
                            PepsiCo India customer support has been notified about the posted complaint.
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                              R
                              rajeshbavikadi
                              from Bengaluru, Karnataka
                              Mar 15, 2022
                              Resolved
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                              Resolved

                              Website: pepsico.com

                              Hello team,

                              Recently I purchased Lays Maxx, out of 4 packets one is empty and filled with air. Ordered on online Dunzo.

                              Desirable Resolution:
                              Please look into this and resolve on priority with repair.

                              Attached are the pics of the Lays packet.

                              Thanks and looking for the response.

                              Regards
                              Rajesh Bavikadi
                              [protected]
                              [protected]@gmail.com
                              +3 photos
                              Apr 24, 2022
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 23, 2022
                              PepsiCo India Customer Care's response                               Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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                                M
                                Mahesh shingabe
                                Mar 14, 2022
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                                Address: Ss-3 Sec-43, Room - 770 kopar khairane navi mumbai

                                Hello sir / madam
                                I have a shop in Navi Mumbai. And that's where I want to sell Pepsi.
                                I call your salesman frequently but he does not give me the goods
                                Help me with this.
                                PepsiCo India customer support has been notified about the posted complaint.
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                                  S
                                  Sumesh Sawant
                                  from Mumbai, Maharashtra
                                  Mar 13, 2022
                                  Resolved
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                                  Resolved

                                  Address: Dombivali east

                                  While eating last, we found one insect in it. It is very bad. My wife is pregnant and she was eating it. That's made me file this complaint.
                                  +1 photos
                                  May 8, 2022
                                  Complaint marked as Resolved 
                                  PepsiCo India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 23, 2022
                                  PepsiCo India Customer Care's response                                   Hi Sumesh Sawant, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                  Verified Support
                                  Apr 06, 2022
                                  PepsiCo India Customer Care's response                                   Hi Sumesh Sawant, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                                    S
                                    Sunil_sppw
                                    Mar 12, 2022
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                                    Batch no. 7467D11A22 Tropican gauva tetrapack was having slimy paper like substance. While pouring in glass it came out through opening. When pack was cut open it was clearly visible
                                    PepsiCo India customer support has been notified about the posted complaint.
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                                      R
                                      R L Meena Baydwal
                                      Mar 9, 2022
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                                      Address: Near jnit campus, Baydwalo ki dhani Riico Sitapura Sanganer Jaipur Rajasthan

                                      Your local staff not delivered material time to time and misbehaving and your Coustmer camplent sections is not responding this mater so please do something about this because it's seasonal time so please do something
                                      PepsiCo India customer support has been notified about the posted complaint.
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