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PepsiCo India Complaints & Reviews

2.9
Updated: Jan 13, 2026
Complaints 957
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519
Unresolved
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PepsiCo India reviews & complaints page 7

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S
Sumesh Sawant
from Mumbai, Maharashtra
Mar 13, 2022
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Address: Dombivali east

While eating last, we found one insect in it. It is very bad. My wife is pregnant and she was eating it. That's made me file this complaint.
May 8, 2022
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2022
PepsiCo India Customer Care's response
Hi Sumesh Sawant, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
Verified Support
Apr 06, 2022
PepsiCo India Customer Care's response
Hi Sumesh Sawant, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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    S
    Sunil_sppw
    Mar 12, 2022
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    Batch no. 7467D11A22 Tropican gauva tetrapack was having slimy paper like substance. While pouring in glass it came out through opening. When pack was cut open it was clearly visible
    PepsiCo India customer support has been notified about the posted complaint.
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      R
      R L Meena Baydwal
      Mar 9, 2022
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      Address: Near jnit campus, Baydwalo ki dhani Riico Sitapura Sanganer Jaipur Rajasthan

      Your local staff not delivered material time to time and misbehaving and your Coustmer camplent sections is not responding this mater so please do something about this because it's seasonal time so please do something
      PepsiCo India customer support has been notified about the posted complaint.
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        T
        Talwara Traders
        Mar 9, 2022
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        Address: Punjab

        I am chasing you people since last two years to start new distribution, with 15 lakh + sale INR. with no area disturbance and totally committed with companies norms, but I am very disappointed with your false promises made in last two years. Now I pray to GOD please let the PepsiCo's lays and Kurkure business come to ZERO in INDIA.

        This was next to worst experience with Team PepsiCo.

        Now this is my strong believe that I will not get any positive response from Team PepsiCo.

        May GOD let the company pepsico jobless in India.

        Thanks//
        PepsiCo India customer support has been notified about the posted complaint.
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          S
          satya communication
          Mar 7, 2022
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          Lays kurkure Stand

          Address: Narayan Snacks & Bakery Store, Atala Road, Balianta, Bhubaneswar, khurdha,Odisha,752101

          Periviously we complained for having lays Stands but it was not resolved.
          The same thing I am again placing complaint for getting Stands. Because it's dificult to store a huge amount of lays kurkere product in my shop.

          The last time I am requesting you that if you are not considering then we will not keep your product.

          the nearer distributor said that company are not providing us to give....
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          V
          Vipin papa ji snacks and bakers
          Mar 2, 2022
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          Address: 19/22d badshaimandi prayagraj 211003

          Hi Team,

          This is vipin kesarwani and I am running a bakery shop (papa ji snacks and bakers) old name Rakesh general Store at 19/22d badshai mandi prayagraj near niranjan cinema ( civil line ). I am writing this because I don't have any option left, I am chasing your team since last 15 months however not got any positive response as such. I am looking for freeze for that I have requested numbers of time to respected area managers and they are not addressing the same. Though I have 6 deep freezer at my shop on that it's not possible me to kept the bottles inside. I am running a business at posh area and am getting a positive response to all others vendors, I failed to understand the gap between us.
          So kindly look into this and issu a freeze at my shop if possible for u.
          I am working with you from last 30 years and I am expecting a positive response from your end.
          Regards,
          Vipin kesarwani
          [protected]
          Vipinkesharwani.[protected]@gmail.com
          PepsiCo India customer support has been notified about the posted complaint.
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            A
            Arunamul
            from Sirkali, Tamil Nadu
            Feb 22, 2022
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            I bought and drank Pepsi at Poompuhar and only then did I realize that it was out of date. I do not have the right solution for this.
            PepsiCo India customer support has been notified about the posted complaint.
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              G
              Good Fridiya Nag
              Feb 21, 2022
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              I found black bugs inside a packet. It was a newly purchased packet and not opened earlier, so, I believe there was a mishap while it was packed. This was a terrible incident and utterly disgusting.
              PepsiCo India customer support has been notified about the posted complaint.
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                V
                Vijay Vikram Verma
                Feb 15, 2022
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                Address: company head Quarter in New York

                Dear Sir,

                Actually i am purchaised my energy drink sting but It didn't happen to me as it appears in the advertisement I took a drink but in its advertisement it is seen that after drinking the drink, instant energy is available and in 1 second it reaches the top floor. Which is not possible, my request is why such adversites are made after all and do not make people fool. Such advertisement should not be done at any cost.
                PepsiCo India customer support has been notified about the posted complaint.
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                  S
                  shivishwas
                  Feb 10, 2022
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                  First the taste was different, then I thought might be me. Then at the bottom I found some thing. Don't know what. This has happened for the 2nd time. 1st time(In Jan 2022 first week - Blue Lays the Masala ones) it was a big masala chunk and the person from lays who talked to me said that she will get the machine checked. Now this... Unacceptable...
                  PepsiCo India customer support has been notified about the posted complaint.
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                    R
                    R L Meena Baydwal
                    Feb 8, 2022
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                    Your company employees Mr Sanjay and vehicle driver Mr Matadeen Meena not delivered schemes and material at time to time they are demanding extra money and they are not delivered material but they are delivered any other shops near our outlet in all day so please do something about this because it's seasonal time so please do something about this
                    PepsiCo India customer support has been notified about the posted complaint.
                    Company will not do anything, you should try to start new better products than PepsiCo's.
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                      G
                      Gunashekar s c
                      from Hassan, Karnataka
                      Feb 2, 2022
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                      Address: Bidadi,Ramnagara,Bangalore,KARNATAKA

                      I purchased one sting bottle and by not seeing drank that because i was thirsty at that time.
                      And after i have searched for the date of manufactured and i had surprised that how the MNC company marketing the food product without coding.
                      And for the proof i have recorded the complete video of that bottle.
                      And also i had sent the mail to consumer feedback of pepsi for this reason and there is no reply.
                      If i find it again i will post that in the social media.
                      I think u make it correct..
                      PepsiCo India customer support has been notified about the posted complaint.
                      Hi Gunashekar s c, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                      Gunashekar s c's [Complaint's author] reply, Feb 3, 2022
                      My details for what reason..
                      Gunashekar s c's [Complaint's author] reply, Feb 3, 2022
                      Okey, Iam Gunashekar and iam a Food technologist
                      Email:[email protected]
                      Whatsapp:6361206695
                      Staying in Bidadi, Ramnagara, Bangalore
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                        M
                        Mahesh Ishwarappa Morabad
                        Jan 21, 2022
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                        Address: 1st main Road, KHB Surya Nagar Bengaluru 562106

                        For the last one month (13-December-2021) I am followed up with company representatives Mr. Santosh ( [protected]), Mr. Mahadesh ([protected]) & from[protected] Mr. Bhuvaneshwar G[protected] Mr. Ravichandra Limgoji ([protected]), no one is responding they are telling me to take the material and arrange own fridge after highest sales we will give fridge,
                        I am requesting material along with the fridge but they are not responding

                        I am ready to give all related documents to company norms for providing fridge please suggest on this,

                        Regards
                        Mahesh I M
                        [protected]
                        PepsiCo India customer support has been notified about the posted complaint.
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                          D
                          Dr. Priyanka R. Chaudhary
                          Jan 19, 2022
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                          I bought rs 10 Spanish Tomato lays pack. Inside I found lump of masala with little chips. It is like a cookie of tomato masala. I can provide pictures for the same. Due to size limit pictures not getting uploaded
                          Priyanka R Chaudhary
                          Nashik
                          PepsiCo India customer support has been notified about the posted complaint.
                          Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                          Hi Dr. Priyanka R. Chaudhary, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                            Z
                            Zakira Asharef
                            from Angamali, Kerala
                            Jan 17, 2022
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                            My three children got sick by consuming Lays

                            Address: Pepsico India, Thiruvananthapuram, Kerala

                            As mentioned above I have three children. As usual I purchased Lays from my nearby shop. But this time it became danger for my kids health. My three children consumed Lays manufactured by Pepsico India on Jan 14th, 2022 & they got sick. They were taken to the hospital for treatment. How irresponsible are this company? Why are they serving the spoilt things to the consumer? Already Lays like chips aren't good for kids including adult....
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                            Zakira Asharef
                            from Angamali, Kerala
                            Jan 17, 2022
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                            Address: Pepsico India, Thiruvananthapuram, Kerala

                            As mentioned above I have three children. As usual I purchased Lays from my nearby shop. But this time it became danger for my kids health. My three children consumed Lays manufactured by Pepsico India on Jan 16th, 2022 & they got sick. They were taken to the hospital for treatment. How irresponsible are this company? Why are they serving the spoilt things to the consumer? Already Lays like chips aren't good for kids including adult. But still kids are irritating parents to buy it for them. Parents like me occassionally buy Lays for their kids. But still due to bad food quality they got sick #BanLaysAndSaveLives
                            PepsiCo India customer support has been notified about the posted complaint.
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                              B
                              bharathi thilaga
                              Jan 3, 2022
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                              Resolved

                              Address: Sainathapuram, Vellore

                              Sir,
                              My shop is in vellore nearby jayanthibakery.. I'm purchasing and selling pepsi company product more than 15 yrs above.. but, last month before itself, my compressor will not work, and fridge is not operating..I complained so many times in our distributed agency area person, but yet now they are not solving..please try to solve it quickly..I want todo needful..
                              Thanking you,
                              Mr.. natarajan
                              Mar 2, 2022
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 07, 2022
                              PepsiCo India Customer Care's response
                              Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                              Verified Support
                              Jan 27, 2022
                              PepsiCo India Customer Care's response
                              Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                                R
                                Ramu kalepalli
                                from Machilipatnam, Andhra Pradesh
                                Jan 3, 2022
                                Resolved
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                                Resolved

                                Address: Machilipatnam

                                Hi sir

                                We have cool drink shop and have a fridge provided by pespi which is not working from past 2 weeks.

                                Please consider this as a request to solve the problem.

                                Contact no [protected]

                                [protected]
                                Feb 7, 2022
                                Complaint marked as Resolved 
                                PepsiCo India customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 07, 2022
                                PepsiCo India Customer Care's response
                                Hi Ramu kalepalli, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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                                  G
                                  gopal chelani
                                  Dec 30, 2021
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                                  Address: Railway station, ajmer

                                  Your distributor in ajmer is not suplying lays chips at ajmer railway station as your brand is approved for selling by north western railway from last 2yars, but your distributor is not intrested to supply lays chips at ajmer railway station
                                  PepsiCo India customer support has been notified about the posted complaint.
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                                    7
                                    7439603809 call
                                    Dec 17, 2021
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                                    Indian
                                    PepsiCo India customer support has been notified about the posted complaint.
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