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PepsiCo India Complaints & Reviews

2.9
Updated: Jun 4, 2025
Complaints 956
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PepsiCo India reviews & complaints page 7

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S
Sunil_sppw
Mar 12, 2022
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Batch no. 7467D11A22 Tropican gauva tetrapack was having slimy paper like substance. While pouring in glass it came out through opening. When pack was cut open it was clearly visible
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    R L Meena Baydwal
    Mar 9, 2022
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    Address: Near jnit campus, Baydwalo ki dhani Riico Sitapura Sanganer Jaipur Rajasthan

    Your local staff not delivered material time to time and misbehaving and your Coustmer camplent sections is not responding this mater so please do something about this because it's seasonal time so please do something
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      Talwara Traders
      Mar 9, 2022
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      Address: Punjab

      I am chasing you people since last two years to start new distribution, with 15 lakh + sale INR. with no area disturbance and totally committed with companies norms, but I am very disappointed with your false promises made in last two years. Now I pray to GOD please let the PepsiCo's lays and Kurkure business come to ZERO in INDIA.

      This was next to worst experience with Team PepsiCo.

      Now this is my strong believe that I will not get any positive response from Team PepsiCo.

      May GOD let the company pepsico jobless in India.

      Thanks//
      PepsiCo India customer support has been notified about the posted complaint.
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        S
        satya communication
        Mar 7, 2022
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        Lays kurkure Stand

        Address: Narayan Snacks & Bakery Store, Atala Road, Balianta, Bhubaneswar, khurdha,Odisha,752101

        Periviously we complained for having lays Stands but it was not resolved.
        The same thing I am again placing complaint for getting Stands. Because it's dificult to store a huge amount of lays kurkere product in my shop.

        The last time I am requesting you that if you are not considering then we will not keep your product.

        the nearer distributor said that company are not providing us to give....
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        V
        Vipin papa ji snacks and bakers
        Mar 2, 2022
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        Address: 19/22d badshaimandi prayagraj 211003

        Hi Team,

        This is vipin kesarwani and I am running a bakery shop (papa ji snacks and bakers) old name Rakesh general Store at 19/22d badshai mandi prayagraj near niranjan cinema ( civil line ). I am writing this because I don't have any option left, I am chasing your team since last 15 months however not got any positive response as such. I am looking for freeze for that I have requested numbers of time to respected area managers and they are not addressing the same. Though I have 6 deep freezer at my shop on that it's not possible me to kept the bottles inside. I am running a business at posh area and am getting a positive response to all others vendors, I failed to understand the gap between us.
        So kindly look into this and issu a freeze at my shop if possible for u.
        I am working with you from last 30 years and I am expecting a positive response from your end.
        Regards,
        Vipin kesarwani
        [protected]
        Vipinkesharwani.[protected]@gmail.com
        PepsiCo India customer support has been notified about the posted complaint.
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          A
          Arunamul
          from Sirkali, Tamil Nadu
          Feb 22, 2022
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          I bought and drank Pepsi at Poompuhar and only then did I realize that it was out of date. I do not have the right solution for this.
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            G
            Good Fridiya Nag
            Feb 21, 2022
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            I found black bugs inside a packet. It was a newly purchased packet and not opened earlier, so, I believe there was a mishap while it was packed. This was a terrible incident and utterly disgusting.
            PepsiCo India customer support has been notified about the posted complaint.
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              V
              Vijay Vikram Verma
              Feb 15, 2022
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              Address: company head Quarter in New York

              Dear Sir,

              Actually i am purchaised my energy drink sting but It didn't happen to me as it appears in the advertisement I took a drink but in its advertisement it is seen that after drinking the drink, instant energy is available and in 1 second it reaches the top floor. Which is not possible, my request is why such adversites are made after all and do not make people fool. Such advertisement should not be done at any cost.
              +1 photos
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                S
                shivishwas
                Feb 10, 2022
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                First the taste was different, then I thought might be me. Then at the bottom I found some thing. Don't know what. This has happened for the 2nd time. 1st time(In Jan 2022 first week - Blue Lays the Masala ones) it was a big masala chunk and the person from lays who talked to me said that she will get the machine checked. Now this... Unacceptable...
                PepsiCo India customer support has been notified about the posted complaint.
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                  R
                  R L Meena Baydwal
                  Feb 8, 2022
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                  Your company employees Mr Sanjay and vehicle driver Mr Matadeen Meena not delivered schemes and material at time to time they are demanding extra money and they are not delivered material but they are delivered any other shops near our outlet in all day so please do something about this because it's seasonal time so please do something about this
                  PepsiCo India customer support has been notified about the posted complaint.
                  Company will not do anything, you should try to start new better products than PepsiCo's.
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                    G
                    Gunashekar s c
                    from Hassan, Karnataka
                    Feb 2, 2022
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                    Address: Bidadi,Ramnagara,Bangalore,KARNATAKA

                    I purchased one sting bottle and by not seeing drank that because i was thirsty at that time.
                    And after i have searched for the date of manufactured and i had surprised that how the MNC company marketing the food product without coding.
                    And for the proof i have recorded the complete video of that bottle.
                    And also i had sent the mail to consumer feedback of pepsi for this reason and there is no reply.
                    If i find it again i will post that in the social media.
                    I think u make it correct..
                    PepsiCo India customer support has been notified about the posted complaint.
                    Hi Gunashekar s c, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                    Gunashekar s c's [Complaint's author] reply, Feb 3, 2022
                    My details for what reason..
                    Gunashekar s c's [Complaint's author] reply, Feb 3, 2022
                    Okey, Iam Gunashekar and iam a Food technologist
                    Email:[email protected]
                    Whatsapp:6361206695
                    Staying in Bidadi, Ramnagara, Bangalore
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                      M
                      Mahesh Ishwarappa Morabad
                      Jan 21, 2022
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                      Address: 1st main Road, KHB Surya Nagar Bengaluru 562106

                      For the last one month (13-December-2021) I am followed up with company representatives Mr. Santosh ( [protected]), Mr. Mahadesh ([protected]) & from[protected] Mr. Bhuvaneshwar G[protected] Mr. Ravichandra Limgoji ([protected]), no one is responding they are telling me to take the material and arrange own fridge after highest sales we will give fridge,
                      I am requesting material along with the fridge but they are not responding

                      I am ready to give all related documents to company norms for providing fridge please suggest on this,

                      Regards
                      Mahesh I M
                      [protected]
                      PepsiCo India customer support has been notified about the posted complaint.
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                        D
                        Dr. Priyanka R. Chaudhary
                        Jan 19, 2022
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                        I bought rs 10 Spanish Tomato lays pack. Inside I found lump of masala with little chips. It is like a cookie of tomato masala. I can provide pictures for the same. Due to size limit pictures not getting uploaded
                        Priyanka R Chaudhary
                        Nashik
                        PepsiCo India customer support has been notified about the posted complaint.
                        Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                        Hi Dr. Priyanka R. Chaudhary, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                          Z
                          Zakira Asharef
                          from Angamali, Kerala
                          Jan 17, 2022
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                          My three children got sick by consuming Lays

                          Address: Pepsico India, Thiruvananthapuram, Kerala

                          As mentioned above I have three children. As usual I purchased Lays from my nearby shop. But this time it became danger for my kids health. My three children consumed Lays manufactured by Pepsico India on Jan 14th, 2022 & they got sick. They were taken to the hospital for treatment. How irresponsible are this company? Why are they serving the spoilt things to the consumer? Already Lays like chips aren't good for kids including adult....
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                          Zakira Asharef
                          from Angamali, Kerala
                          Jan 17, 2022
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                          Address: Pepsico India, Thiruvananthapuram, Kerala

                          As mentioned above I have three children. As usual I purchased Lays from my nearby shop. But this time it became danger for my kids health. My three children consumed Lays manufactured by Pepsico India on Jan 16th, 2022 & they got sick. They were taken to the hospital for treatment. How irresponsible are this company? Why are they serving the spoilt things to the consumer? Already Lays like chips aren't good for kids including adult. But still kids are irritating parents to buy it for them. Parents like me occassionally buy Lays for their kids. But still due to bad food quality they got sick #BanLaysAndSaveLives
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                            B
                            bharathi thilaga
                            Jan 3, 2022
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                            Resolved

                            Address: Sainathapuram, Vellore

                            Sir,
                            My shop is in vellore nearby jayanthibakery.. I'm purchasing and selling pepsi company product more than 15 yrs above.. but, last month before itself, my compressor will not work, and fridge is not operating..I complained so many times in our distributed agency area person, but yet now they are not solving..please try to solve it quickly..I want todo needful..
                            Thanking you,
                            Mr.. natarajan
                            +1 photos
                            Mar 2, 2022
                            Complaint marked as Resolved 
                            PepsiCo India customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 07, 2022
                            PepsiCo India Customer Care's response
                            Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                            Verified Support
                            Jan 27, 2022
                            PepsiCo India Customer Care's response
                            Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                              R
                              Ramu kalepalli
                              from Machilipatnam, Andhra Pradesh
                              Jan 3, 2022
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                              Resolved

                              Address: Machilipatnam

                              Hi sir

                              We have cool drink shop and have a fridge provided by pespi which is not working from past 2 weeks.

                              Please consider this as a request to solve the problem.

                              Contact no [protected]

                              [protected]
                              Feb 7, 2022
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 07, 2022
                              PepsiCo India Customer Care's response
                              Hi Ramu kalepalli, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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                                G
                                gopal chelani
                                Dec 30, 2021
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                                Address: Railway station, ajmer

                                Your distributor in ajmer is not suplying lays chips at ajmer railway station as your brand is approved for selling by north western railway from last 2yars, but your distributor is not intrested to supply lays chips at ajmer railway station
                                PepsiCo India customer support has been notified about the posted complaint.
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                                  7
                                  7439603809 call
                                  Dec 17, 2021
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                                  Indian
                                  PepsiCo India customer support has been notified about the posted complaint.
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                                    R
                                    Rishika Ramachandran A
                                    Dec 12, 2021
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                                    I brought Lays west indies packet from supermarket, Kerala, Kannurpin code : 670106. Today i Am very much disappointment with Lays quality and quantity. I had saw the production quality testing in discovery multinational channel about the reject the raw once or green potato slice or removing burned or golden brown from packing.
                                    Lays had always known for its qualities and product taste. I have been consuming it from my childhood.

                                    But packet which I bought was very disappointing for me I came across slices which were burnt and roasted brown. I'm attaching the photos of the burnt ones in this mail.

                                    Would request you to please maintain your quality it doesn’t suit and international brand manufacturing such eateries.

                                    This surely is going to my dustbin and will think once again before spending money on lays.
                                    +1 photos
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