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PepsiCo India Complaints & Reviews

2.9
Updated: Apr 29, 2026
Complaints 958
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520
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PepsiCo India reviews & complaints page 5

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N
Nayan1307
from Kanpur, Uttar Pradesh
Aug 24, 2022
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This is not a product quality complain... But a complain regarding lack of availability of the product. Cheetos masala balls are really had to find in india especially in Kanpur UP . Also no one was aware if the company was going to stop producing that product. So as a request i want you to please check the availability of this delicious snack.

Thank you.
PepsiCo India customer support has been notified about the posted complaint.
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    naman121
    from Muzaffarnagar, Uttar Pradesh
    Aug 21, 2022
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    How company can print upcoming date as MFG DATE
    PepsiCo India customer support has been notified about the posted complaint.
    Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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      N
      nefarious 7
      Aug 21, 2022
      Resolved
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      Resolved

      Address: Raj fast food dayapar lakhpat taluka pin no 370630

      I have been using PepsiCo freeze for decade now but this one is worst experience yet. I moved to gujrat and bought this freeze for my restaurant. Two months back freeze stopped working all of a sudden. I am trying to contact service centre and all the seniors they are not replying nor taking calls. They are trying to avoid contact and work on it.
      Senior incharge: Harichandra singh jadeja
      Mob no [protected]

      My restaurant address
      Raj fast food dayapar lakhpat taluka pin no 370630
      Mob no [protected]

      Please try contact and work on this issue as soon as possible. My cold drink business has been on hold there are no stock and services

      Thank you
      Ayub Mistry
      Sep 23, 2022
      Complaint marked as Resolved 
      PepsiCo India customer support has been notified about the posted complaint.
      Verified Support
      Aug 22, 2022
      PepsiCo India Customer Care's response
      Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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        P
        Preeti Rathi
        from Gurgaon, Haryana
        Aug 7, 2022
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        Greetings!

        I stay in Sector 21C Faridabad... I am a home consumer of 20L Aquafina water jars and have been facing supply issues for the past 5-6 weeks...

        I have tried reaching out to Area Head, he assured me the problem has been resolved however that is not the case... According to the dealer, the company has misinformed me and the supply issues still exist... Since then I have been trying to reach Mr. Rakesh, however he is not taking my calls...

        Can someone please HELP me??

        Thank you!!
        PepsiCo India customer support has been notified about the posted complaint.
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          Anannya Mandal
          Aug 6, 2022
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          Hello, I am Anannya Mandal from West Bengal. I recently bought a pack of lays. B.NO: N[protected]/07/22 14/10/22 It was actually filled only with air and no chips inside. I was very disappointed as I was left with no choice to buy anything else. There are already too many forwards being sent about how your company fills the packet of lays chips with just air and no chips, but now you have made it a reality. Where do you ask me to put faith in your product now when the little that was left is taken away? This time you have crossed the point of tolerance. I would like to lodge a complaint under the Food and Drink- Consumer Court Forum ...
          PepsiCo India customer support has been notified about the posted complaint.
          Hi Anannya Mandal, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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            A
            Anuj grg
            from Bathinda, Punjab
            Aug 5, 2022
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            Address: 3B, DLF Corporate Park, S-Blk Qutab Enclave Phase III Gurgaon

            From the past 2-3 months kurkure taste different like tedha medha which is not matching with its traditional taste. Please recover it's old taste as fast as possible. I have stopped consuming it due to changed taste. So it's request to recover it's taste or the market of masala munch will be collapsed
            PepsiCo India customer support has been notified about the posted complaint.
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              R
              Rahulhussain
              from Alwar, Rajasthan
              Aug 2, 2022
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              Address: Village Hameeraka tahsil tijara district alwar rajasthan 301411

              My name is Rahul Hussain from Village Hameeraka tahsil tijara district alwar rajasthan 301411. I purchased mirinda from local shop. When i checked there is to much impurities inside bottle. I keep the bottle and still not open. So please solve this problem and give me compensation as a consumer. Otherwise i will register case in court.
              PepsiCo India customer support has been notified about the posted complaint.
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                A
                Abhirami Babu
                Aug 1, 2022
                Resolved
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                Resolved

                I was drinking a product batch no: 8N AI3225127E22, 27/05/22, 04:18
                when I noticed something black and worm like and it isn't from the packaging. The taste of the product itself was a bit rancid and unusual and I checked the expiry date was 22/11/22. I spit out my drink outside and wasn't able to click a picture.
                I looked up similar complaints about the same thing and found a bunch of them as well. This is a health concern and the packaging uses non reusable plastic and no paper straws as well.
                I'm a regular consumer of the above said product and have come across the same above stated complaint TWICE.
                I won't be ever consuming another PepsiCo drink anymore.
                Sep 2, 2022
                Complaint marked as Resolved 
                PepsiCo India customer support has been notified about the posted complaint.
                Verified Support
                Aug 02, 2022
                PepsiCo India Customer Care's response
                Hi Abhirami Babu, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                  J
                  Jivanshu Mittal
                  from Mathura, Uttar Pradesh
                  Jul 20, 2022
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                  Burnt chips are found in ₹20 packet
                  PepsiCo India customer support has been notified about the posted complaint.
                  Hi Jivanshu Mittal, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                    S
                    from Malout, Punjab
                    Jul 15, 2022
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                    Address: Bathinda Bus Depot

                    Dear Sir,

                    I am daily passenger from Malout to bathinda and return at malout. I am working operation manager in HDFC Bank Ltd at Bathinda.

                    I want to register complaint against driver and conductor both of PRTC Bus timming starting at 7:32 PM from Bathinda to Malout.

                    And bus starting from Bathinda bus stand without conductor and conductor will come in bus at Ganesha basti after Hanuman chowk Bathinda with help of another PRTC Bus Amritsar route.

                    Today, dated 15-07-22 bus stating from bus stand Bathinda at 7:32 PM and reached at Malout 8:52 PM.

                    And chandigarh to fazilka crossed near Village behman diwana.

                    Sometimes both conductor and driver stop bus in bathinda anywhere and waiting for another conductors or drivers and sometimes they buy snacks, EGG, cold drink etc and also continue talking on call both

                    Due to this passenger suffer in bus and some passenger are go to Abohar or Sri ganganagar, they are unable to pick their buses.

                    I am trying to call on this number [protected] but never pick by any one or phone deny to pick.

                    I request you to please take action against both conductor and driver. Please look into the matter as soon as possible. I shall be very thankful.

                    Regards
                    Sanjeev Kamra
                    M - [protected]
                    PepsiCo India customer support has been notified about the posted complaint.
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                      S
                      sayeedsiddiqui
                      from Hyderabad, Telangana
                      Jul 14, 2022
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                      Address: Delhi

                      Recieved mail, need to know authenticity of it
                      PepsiCo India customer support has been notified about the posted complaint.
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                        RJ Jalgar
                        Jul 14, 2022
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                        Address: Rmesh s/o siddanna jalagar nalwar. M-7975069165. tq. Chittapur.dist. Kalaburgi.585218

                        Sir I am Ramesh this fridge is not cooling my toe is very problem customer is product not given replacement please problem solve

                        Thank you
                        PepsiCo India customer support has been notified about the posted complaint.
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                          S
                          Sunny415
                          from Dhanpuri, Madhya Pradesh
                          Jul 10, 2022
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                          Address: Dhanpuri district Shahdol pincode 484114

                          Hello,
                          I have purchased Uncle chips from Mart Dhanpuri district- shahdol yesterday.
                          As I have opened the packet just before sometime I have got a long hair inside the packet, if I had eaten before seen the hair it could get inside my stomach and really affect to my health.
                          I am very disappointed with your quality and service. It is very shameful.
                          I am going to file a complaint against you if your concern person will not get in touch ASAP..
                          PepsiCo India customer support has been notified about the posted complaint.
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                            P
                            Pankajnarang
                            from Balod, Chhattisgarh
                            Jul 7, 2022
                            Resolved
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                            Resolved

                            Address: Balod ,chhattisgarh

                            The pepsi bottle of 2.25 l is seal pack, but it leak from the cap side, so kindly replace it or refund the money .
                            Thank you
                            Aug 12, 2022
                            Complaint marked as Resolved 
                            PepsiCo India customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 12, 2022
                            PepsiCo India Customer Care's response
                            Hi Pankajnarang, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                              S
                              SwarnaliXd
                              from Kolkata, West Bengal
                              Jun 21, 2022
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                              Address: 13/A picnic garden 3rd lane Kolkata -700039

                              There is no availability of Cheetos masala balls in Picnic garden, Kolkata and other nearby places. Moreover, it is hardly available online as well. Please look after this issue and bring back Cheetos .
                              PepsiCo India customer support has been notified about the posted complaint.
                              Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                              Hi, Even I have been facing the same issue, really trying to find this pack, but cannot find it anywhere at all since a long time. Would really appreciate if Pepsico can help. Thanks
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                                R
                                Ruby.....
                                Jun 17, 2022
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                                Address: Mysore

                                Hi Team,

                                We got cheated by customer executive who said us that the product can be ordered in bulk and we receive good margin and discount, since we were concerned about expiry, he said he will replace it, Also shop was opened on March 2021, they sent us Jan and Feb products. Now it's expired and he lies now saying they never said that they would take an expired item. We are totally disappointed with this since we have a huge loss.
                                PepsiCo India customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 22, 2022
                                PepsiCo India Customer Care's response
                                Hi Ruby, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                Jun 30, 2022
                                Updated by Ruby.....
                                Sales executive came and said they will take the product and asked us to give fresh order. We ordered return plus new order altogether approx 5 to 6k. But they bought some 8k product to shop and started argument. Even then we agreed to take 2 box of items provided they take back expired product. They were cheating us all thru saying they will collect return item later and its guarantee from their side. We couldn't trust their words since from beginning they are cheating. Finally he gave number and said to call by 12. From 12 to 3 I kept calling, no response from executive. Please be aware of these companies. They cheat you. Better go for Bingo and other products.
                                Jul 11, 2022
                                Updated by Ruby.....
                                Please don't ever take this product for your shops, you will be cheated by them.
                                Aug 02, 2022
                                Updated by Ruby.....
                                Pepsico is utter worst company. They are least bothered about customers
                                Aug 02, 2022
                                Updated by Ruby.....
                                Person named Arun an executive is cheating with false commitments, be aware of it guys.
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                                  A
                                  Abdul Majeed Bhat
                                  Jun 14, 2022
                                  Resolved
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                                  Resolved

                                  Address: India

                                  The Pepsi Dealer for sonawari does not seem to be interested to boost the products of Pepsi India. He did not agree to supply the required Pepsi items less than 20 thousand at a time when the season is at its peak nowadays. While delivering the fridge against the cash payment he had no problem but to continue the supplies he is reluctant. The distributor from any nearest destination may plz.be asked to make supplies to me otherwise I've no other alternative other than to approach some other reputed company so as to subdue the difficulties being faced by me
                                  Jul 16, 2022
                                  Complaint marked as Resolved 
                                  PepsiCo India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 15, 2022
                                  PepsiCo India Customer Care's response
                                  Hi Abdul Majeed Bhat, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                  Hi Abdul Majeed Bhat, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                                    M
                                    Minaxi Chetia
                                    from Mumbai, Maharashtra
                                    May 30, 2022
                                    Resolved
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                                    Resolved

                                    Address: Jogeshwari east mumbai

                                    My shop is based in jogeshwari east and they are forcing me to sale expired mirinda to the end customer and I asked for replacement and they are denying.i am reachable on [protected].
                                    Regards
                                    Minakshi chetia
                                    Jul 2, 2022
                                    Complaint marked as Resolved 
                                    PepsiCo India customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 31, 2022
                                    PepsiCo India Customer Care's response
                                    Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                                    I am from Mumbai jogeshwari east and pepsi delivery boy name is Vijay +91-[protected] and SE name who is forcing me to sale expired product is Shailesh Gaiwai +[protected] work as a CE.
                                    KINDLY TAKE A STRICT ACTION AGAINST THEM AND HELP ME TO REPLACE MY PRODUCT FROM PEPSI.i am reachable on 91-[protected].

                                    Thanks
                                    I am sir Ramesh s/o siddanna JALAGAR NALWAR chittapur kalaburgi Karnataka -585218
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                                      Miss Deadpool
                                      May 19, 2022
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                                      Address: Singod khurd, chomu Jaipur Rajasthan

                                      I get fake product from a shopkeeper
                                      PepsiCo India customer support has been notified about the posted complaint.
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                                        S
                                        saket9669
                                        from Dhanbad, Jharkhand
                                        May 17, 2022
                                        Resolved
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                                        Resolved

                                        Address: Ism , Dhanbad

                                        This is to inform you that I am a restaurant owner from ISM, Dhanbad, Jharkhand, IND, Pin - 826004.
                                        My firm is facing trouble and hassled due to irregular service and irresponsive behaviour from our local dealers . Even after so many queries and informations for the required products, no one is there to look after the company services .
                                        Even I've complained to concerned company employees about this but they are also ignoring my queries.
                                        This is very sorrowful act by the company and its dealers . Please do review.

                                        Saket Srivastava
                                        Rasoi Restaurant
                                        Ism, Dhanbad
                                        Contact : +[protected]
                                        Jun 17, 2022
                                        Complaint marked as Resolved 
                                        PepsiCo India customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 17, 2022
                                        PepsiCo India Customer Care's response
                                        Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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