Claimed

PharmEasy Complaints & Reviews

pharmeasy.in

1

Updated: Jan 30, 2025

Complaints 405

Resolved

13

Unresolved

392

Bad 😕 It seems that PharmEasy has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to PharmEasy

Having problems with PharmEasy?

File a complaint and get it resolved by PharmEasy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PharmEasy

Recently resolved complaints

View all complaints

Cardiac Risk Markers Lab test OR DER# 2599903 - REPORT NOT DELIVERED TILL NOW

Order not received but showing delivered

Refund not issued even after 7 days-fraud company

Return & refund

Pharmeasy is not refunding money on the name of policy

Most useful reviews

medicine order not delivered after dispatch

Cancellation of SMS updates

delivery charges applied without informing

Lab test online booing - fake or false report - fake lab

Order No. M37387428 Non-Delivery of Medicines Ordered on Priority Delivery & Harassment

PharmEasy reviews & complaints page 10

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

My order ID is 34455171. I have ordered medicines on 03/06/2021 and it got delivered on the same day itself but the entire package was damaged as the Dettol Bottle had a leak. So I had placed a return request for all the medicines on the call on 3rd itself. The entire package of medicines was collected on 05/06/2021 by your delivery agent (Mr. Mohammad Shah). I received the refund of Rs 2358/- whereas I had paid Rs 2384/-.
After...

Helpful

Found this helpful?

Write a comment

Today I had placed medicines vide mobile no [protected]. I had not received link for online payment. Please do needful...

Helpful

Found this helpful?

Write a comment

I had bought Accu chek sugar testing strip by mistake. I asked them to change it to One touch. It has only been one week of purchase. Yet they are refusing to change it.
It costs 975₹
It will be such a waste of money and the product as it is useless for me...

+1 photos

Helpful

Found this helpful?

Write a comment

Order - M36015527

Placed order on 26th June and received call from delivery guy that security guard is not allowing him to deliver at door step thus he is handing over to him. Upon checking with guard he said no one visited and there is no restriction to disallowed delivery guy at door step. On call itself delivery guy was sounding hesitation to deliver at door step. After multiple complaints over call and email haven’t received...

Helpful

Found this helpful?

Write a comment

Order No.M31538409, I have been complain to pharmeasy on the spoiled product sent to us. By consuming it, My family fell sick. I have raised complaint though their website and tried to contact them on twitter with no success. If I don't hear back from them. I will be sending the lawsuit from my lawyer friend....

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: elofic industries ltd vpo rajpura dist solan 174101 h.p

My father is diabetic patient .i am ordered some his regular medicine from pharmeasy site total value of 2500 but today receive on damage condition 3 tablets strip are missing and 4 tablets missing from other strips.

registered number (which from order book to website) is [protected]+++
[protected]

i want to refund my money...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Flat no 1102 11th floor Ruby mill society opp W54 building near ruparel college bal govindas road matunga west Mumbai 400016

Order id 29290484 medibuddy order
Wrong medicines received
Ordered Olmetime 40 but received Olmetime AM 40 instead.
Pharmeasy executive mentioned wrong medicines in order and sended wrong medicines.
Please return medicine with correct order.

Patient name Noorjahan chaudhary
Contact details [protected]...

Helpful

Found this helpful?

Write a comment

I ordered Face shields for Covid19 protection. The product is of such poor quality that the moment I put the transparent film in the 4 holding pins, it pops out from the 2 outer ends. The reason is the shield film is so flimsy, it cracks when we insert it in the 4 holding points and the hole becomes big enough to let the film come out.

PharmEasy is not accepting returns because I opened the pack. The quality of the product...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Garkha

I am looking for niacne soap, niacne cream, niacne facewash, isonine 20 mg since many days but it is not available. Can you tell me when it will be available at pharmeasy website. So that I can purchase....

Helpful

Found this helpful?

Write a comment

Address: Mumbai

Dear Team,

Incident Date - 23/06/2021

The company (Pharmeasy) dealing in delivery of medicine, has put an advertisement on there web page, as well send messages to there client for FLAT 30 off on medicine.

Only while placing the order, we come to knew that there was an upper cape of not more than Rs. 500/- will be offered as a discount, these details are nowhere mentioned in there website.br...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: 117, shivagiri jaynagar dharwad

I have purchased medicine on 14th and I am pharmacy plus member, my registered number is [protected], PharmEasy said they will get the medicine delivered by 18 to 21 but still not received, tablets booked are emergency..

I am experiencing worst services....

Helpful

Found this helpful?

Write a comment

Address: 1142 Nischintapur, Rajpur, Sonarpur

Dear sir,

This is to inform you that diagonasis test i.e FBS and PPBS booked on 19th June with order ID - D494822 for patent Subina Kar, for sample collection of PPBS and FBS, But the same is getting postponed without my consent and no follow up on this has been made....

+1 photos

Helpful

Found this helpful?

Write a comment

Address: 1142 Nischintapur, Rajpur, Sonarpur

Dear sir,
This is to inform you that diagonasis test i.e FBS and PPBS booked on 19th June with order ID - D494819 for patent Bidyut Kumar Kar, for sample collection of PPBS and FBS, But the same is getting postponeded without my consent and no follow up on this has been made....

+1 photos

Helpful

Found this helpful?

Write a comment

Address: 1142 Nischintapur, Rajpur, Sonarpur

Website: pharmeasy.in

Dear sir,
This is to inform you that two diagonasis test i.e FBS and PPBS booked on 8th June with order ID - D463282 for patent Bidyut Kumar Kar, and only one diagonasis test sample was collected as the phlebotomist came late and collected the sample only for PPBS and not for FBS, same was brought under the concern of pharmeasy.in and we are awaiting for the resolution ever since but no proper solution was provided, the partial...

+3 photos

Helpful

Found this helpful?

Write a comment

(1) Refund Rs.161.71 for Ref. #35040356 dated 12/06/2021 and (2) Refund Rs.281.07 for Ref.#35071090 dated 13/06/2021 NOT YET RECEIVED inspite of my umpteen emails calling for refund and for proof for refund status. Take NOTICE legal action shall be initiated today(22/06/2021) for recovering the two refunds holding you liable for compensation, costs and consequences....

Helpful

Found this helpful?

Write a comment

With reference to my order no 31822436 dated 29th April 2021 (Pharmeasy) I was supplied medicines POLYCAP 60 capsules by Abhnav Chemist vide invoice no C[protected] dated 30th April 2021(unable to upload photos). A week before when I was going to take my dose I checked the expiry date which shows May 2022 on a sticker pasted on previous expiry date of May 2021(photos attached). I raise the complaint through Pharmeasy app but they refused...

Helpful

Found this helpful?

Write a comment

This app and the customer service is the worst I have experienced..Booked some tests...the phlebo was not trained to draw blood samples...he put my blood into my husband's Vial and his into mine...I did not receive my reports even after a month now...I have called around 20 times since then...they will just disconnect the phone on your face..Pharmeasy guys I hope u guys face the same kind of harrassment when somebody in your family is sick...

Helpful

Found this helpful?

Write a comment

I have been receiving too many messages (Text messages) on my mobile lately from PharmEasy about products and offers.
I don't wish to receive any promotional text messages from PharmEasy anymore. Kindly unsubscribe me from the list.
I have written about 10 emails to customer care and also cc-ed to [protected]@pharmeasy.in But no one has helped me, nor responded....

Helpful

50 other people found this review helpful

50 found this helpful

Write a comment

I had placed an order on pharmeasy with ordered M33550454 pulseoxymeter placed on 22/05/21 delivered on 23/05/21 since it was a damaged product placed a return request and was picked on the same day I have been following with them they are not processing my refund today we are 14/06/2021 still they are giving excuses...

Helpful

Found this helpful?

Write a comment

My return order was picked on 23may2021 pulseoxymeter damaged product have not got the refund...

Helpful

Found this helpful?

Write a comment