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PharmEasy Complaints & Reviews

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Last updated Nov 8, 2023
Complaints 398
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PharmEasy reviews & complaints page 10

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S
SwamiGovind
Jun 24, 2021
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Order M35785668 Wildcraft Retractable Face shield

I ordered Face shields for Covid19 protection. The product is of such poor quality that the moment I put the transparent film in the 4 holding pins, it pops out from the 2 outer ends. The reason is the shield film is so flimsy, it cracks when we insert it in the 4 holding points and the hole becomes big enough to let the film come out.

PharmEasy is not accepting returns because I opened the pack. The quality of the product...
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Sandigo69
Jun 24, 2021
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Unavailable items

Address:Garkha

I am looking for niacne soap, niacne cream, niacne facewash, isonine 20 mg since many days but it is not available. Can you tell me when it will be available at pharmeasy website. So that I can purchase....
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P
Pinky1209
Jun 23, 2021
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Wrong Promo Code for FLAT 30, Wrong advertisement

Address:Mumbai

Dear Team,

Incident Date - 23/06/2021

The company (Pharmeasy) dealing in delivery of medicine, has put an advertisement on there web page, as well send messages to there client for FLAT 30 off on medicine.

Only while placing the order, we come to knew that there was an upper cape of not more than Rs. 500/- will be offered as a discount, these details are nowhere mentioned in there website.br...
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Raviraj Bhavimani
from Bengaluru, Karnataka
Jun 22, 2021
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Medicine delivery not yet received even after committed date

Address:117, shivagiri jaynagar dharwad

I have purchased medicine on 14th and I am pharmacy plus member, my registered number is [protected], PharmEasy said they will get the medicine delivered by 18 to 21 but still not received, tablets booked are emergency..

I am experiencing worst services....
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gauravgupta20
from Kolkata, West Bengal
Jun 22, 2021
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No Incomplete

Address:1142 Nischintapur, Rajpur, Sonarpur

Dear sir,

This is to inform you that diagonasis test i.e FBS and PPBS booked on 19th June with order ID - D494822 for patent Subina Kar, for sample collection of PPBS and FBS, But the same is getting postponed without my consent and no follow up on this has been made....
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gauravgupta20
from Kolkata, West Bengal
Jun 22, 2021
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No Service Given

Address:1142 Nischintapur, Rajpur, Sonarpur

Dear sir,
This is to inform you that diagonasis test i.e FBS and PPBS booked on 19th June with order ID - D494819 for patent Bidyut Kumar Kar, for sample collection of PPBS and FBS, But the same is getting postponeded without my consent and no follow up on this has been made....
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gauravgupta20
from Kolkata, West Bengal
Jun 22, 2021
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Incomplete Service

Address:1142 Nischintapur, Rajpur, Sonarpur
Website:pharmeasy.in

Dear sir,
This is to inform you that two diagonasis test i.e FBS and PPBS booked on 8th June with order ID - D463282 for patent Bidyut Kumar Kar, and only one diagonasis test sample was collected as the phlebotomist came late and collected the sample only for PPBS and not for FBS, same was brought under the concern of pharmeasy.in and we are awaiting for the resolution ever since but no proper solution was provided, the partial...
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bjayaraj
Jun 22, 2021
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Two Refunds not received ISSUE.

(1) Refund Rs.161.71 for Ref. #35040356 dated 12/06/2021 and (2) Refund Rs.281.07 for Ref.#35071090 dated 13/06/2021 NOT YET RECEIVED inspite of my umpteen emails calling for refund and for proof for refund status. Take NOTICE legal action shall be initiated today(22/06/2021) for recovering the two refunds holding you liable for compensation, costs and consequences....
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kirankhanna
Jun 21, 2021
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Sale of expiry products

With reference to my order no 31822436 dated 29th April 2021 (Pharmeasy) I was supplied medicines POLYCAP 60 capsules by Abhnav Chemist vide invoice no C[protected] dated 30th April 2021(unable to upload photos). A week before when I was going to take my dose I checked the expiry date which shows May 2022 on a sticker pasted on previous expiry date of May 2021(photos attached). I raise the complaint through Pharmeasy app but they refused...
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MarshaDas
from Powai, Maharashtra
Jun 20, 2021
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Reports not received Refund not received

This app and the customer service is the worst I have experienced..Booked some tests...the phlebo was not trained to draw blood samples...he put my blood into my husband's Vial and his into mine...I did not receive my reports even after a month now...I have called around 20 times since then...they will just disconnect the phone on your face..Pharmeasy guys I hope u guys face the same kind of harrassment when somebody in your family is sick...
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snjy9522
from Delhi, Delhi
Jun 17, 2021
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Cancellation of SMS updates

I have been receiving too many messages (Text messages) on my mobile lately from PharmEasy about products and offers.
I don't wish to receive any promotional text messages from PharmEasy anymore. Kindly unsubscribe me from the list.
I have written about 10 emails to customer care and also cc-ed to [protected]@pharmeasy.in But no one has helped me, nor responded....
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Pradeepmurthy
Jun 14, 2021
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Refunds of pradeep orderid M33550454

I had placed an order on pharmeasy with ordered M33550454 pulseoxymeter placed on 22/05/21 delivered on 23/05/21 since it was a damaged product placed a return request and was picked on the same day I have been following with them they are not processing my refund today we are 14/06/2021 still they are giving excuses...
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Pradeepmurthy
Jun 14, 2021
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Refunds of pradeep

My return order was picked on 23may2021 pulseoxymeter damaged product have not got the refund...
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pavi1811
Jun 14, 2021
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Rs.1243/- Refund no Received

My Order ID M33935414 Received wrong medicines on 03/06/2021, then I spoke to support team they arranged pick up for the same, on 05/06/2021 Ecom Expess pickup my medicines with AWB No.[protected]. Again I spoke pharmeasy support team they said refund will be issued within 5 days after pick up, today is 14/06/2021 still not received any refund. My Refund amount is Rs.1243/-....
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Arunraj V
from Bengaluru, Karnataka
Jun 14, 2021
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Wrong medicine delivered and unable to initiate return

Order Number: M33909941
Delivered on 31st May 2021.
Received Wrong medicine of # quantities in ONE item, when tried to raise return for the wrongly sent medicine by default the quantity came as 1 which i did not notice but had to send 3 quantities.
So called customer service on 31st of May itself and they adviced refuse to return the product and the return request will be enabled again in 24 hrs. I did the same by refusing...
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JADHAV CHEMIST from PharmEasy delivers a tampered pack of medicine in which tablets are coming out of the strip. I have complained for this 10 days ago. But company refuse to give me a refund for this.

I think I have paid for a fresh medicine, not a Waste product.
So I want my refund back.

Order ID: M33974090...
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kkk514
Jun 11, 2021
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PharmEasy returns

Hello,

Ref: Codliver oil 100 CAPSULES order# 34625410

I had placed the order for Seven seas cod liver oil on 5th June 2021.
However, I received an alternate product CODVEL in damaged condition.
Reached out to Pharmeasy customer care but they are unable to help.

Please find attached the pics for your reference and help me in getting the refund from Pharmeasy.

Let me...
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Delight travelinks
Jun 10, 2021
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Midlife Fraud

Address:C/O DELIGHT TRAVELINKS, 8-4-550/50 NATRAJ NAGAR, ERRAGADDA

This is Mohammed Sohail, I want to raise an issue that I am phasing with pharmaeasy they are been very irresponsible at this pandemic time. We have placed an order for a diagnostic test on 31.05.2021 they confirmed the order and said the assistant would come on 01.06.2021 morning 7am we placed the order with the help of the call center but even that was not done properly, the tests which we didn't ask they have added antibody test in the...
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Dear sir,
We have booked a medicine on dated 26/05/21 through order no. M33741795 & pay full bill amount by Amazon pay at the time of booking .
After that we have received the medicine through COD bill on 30/05/21 .We have paid the said amount by CASH to delivery boy after confirmation of your customer care executive . Your customer care executive said that your amazon pay amount will refund you within 48 hours .
We...
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Sanjoyraha
Jun 10, 2021
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Delay in medicine delivery for nearly 1 month

I have placed an order on PharmEasy app on 13.05.2021.
Not delivered till now. It was dispatched on 14.05.2021 & last update was shown in APP on 25.05.2021.

Everytime I have callled customer care they said have to wait 24-48 hours for any update but all are in vein.

Moreover they had credited 50 Rs in my wallet & my order was prepaid. I have already paid 1004 Rs.

Very pathetic & irritating...
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