PharmEasy Complaints & Reviews

I ordered a lab test for which I paid online payment of 500 rs.
I cancelled that order on 03rd may.2021. After canellation till date no amount refunded.
I called many times to customer care and follow up for refund. Every time they replied to wait for 48 hrs, but no amount refund.
They forced me to request for refund into pharmeasy wallet.
This is wrost experience with this type of fraud company....

I am not getting any replies from PharmEasy customer support team on email, hence i am forced to lodge a complaint here

My order ID M31994619.

Its more than 15 days the order was placed and it was supposed to be delivered before 4th may 2021, I am calling customer service continuously from one week as order is not delivered, your so called customer service excutives are not able to find contact details of carrier,...

Hello, I bought syrup from pharmeasy orde I’d= M31777414 But 15 days passed courier denied to deliver the product due to Covid 19 . Pharmeasy support not responding to refund my money looks like they are doing scam...

Placed an order on pharmeasy app regarding diagnostic test with order id- D385796
Test sample collected on 6th may 2021 its been 75 hours and not got the reports yet. I have done the online payment at the time of sample collection of 526 rupees . No one is resolving my problem .complained 3 times till now .Kindly go through this problem urgently...

Order ID 30484466 Of Rs.1239.30. Dated 07.04.2021
Wrong Product Send By Company.
Refund Amount By You 416.50
Remaining Refund Balance Rs.822.80 Outstanding....

Respected sir, mera yogesh prabhakar kharde he mera order id M30756368 he sir muze 16/04 ko medicine delivered hua the lekin maine 17/04 ko medicine return kiye the pharmaeazy ko medicine 20/04 ko inward hua the lekin muze ab tak refund receive nahi hua he kabhi bar customer care se bat hui he kahi bar chat bhi hua he lekin ab tak kisine bhi follow up nahi liya he apse gujarish ki please meri help kariaye ga amt 2687.71 refund amt...

I had ordered a lab test of Arthritis packages of 23 tests on 7th April and the sample of my blood was collected on 8th April.The reports were shared on the app on evening of 8th April.While checking the report I noticed that AntiCCP test which was given in the package was not done and I contacted the Pharmeasy customer care and informed them but they told they will look into it.Next day I also contacted the Lab ( Dr Amrish Mehta's Apple...

Two day's before am ordering some medicine via pharmeasy app the are updated am getting my order in April 10th but no one can came to my address and also no one can call me but they are updating the delivery executive came to my home but am not here how can I accept this and today 11th April they will say reattempt the delivery process and share the delivery executive mobile number but he can't pick my call am trying to reach so many times...

We had received the medicines placed by Gerius Fernandes for his monthly consumption. Pharmeasy has charged for 3 strips of the same but delivered only 2 strips to the patient. The patient is a Sr Citizen aged 78 years and do not move out of the house. When contacted the customer care he says sorry we can only refund the amount I told him for one strip the Sr Citizen cannot go to the chemist to buy this strip The customer care of Pharmeasy...

Sir/Ma'am,
About 10 days ago i booked a diagnostic lab test on pharmeasy app by paying online..
Then i canceled(on 30 march)that because it was taking very much time to collect the samples...and i took local lab test.
They still have not refunded my money back..

Please help ASAP...

Sir
I have booked C Peptide report of Rs 600 with Pharmeasy online on 21st March for blood sampling appointment on 23rd March The sample collected and system showing report available on 25th March but no report posted so contacted customer care and after 24 hours one customer care connect me with lab technician and i m informed require re sampling confirm appointment or we refund I have no trust further and asked for refund whereas...

PharmEasy registers user based on Phone Number for ordering online. Once you have entered your phone number in the system there is incessant daily SMS (several a day) from them with unnecessary marketing. There is no way to opt out of their marketing messages at all using SMS or via Online which is unethical and extremely annoying considering so many unwarranted marketing messages....

Is it a policy of your company that a customer cannot open the parcel and check before paying ? I am a regular online shopper and never before any delivery person has behaved so rudely!...

The order was supposed to get delivered on 13th March. The customer care executive said yo wait till 12:00 noon of 14th March. Still the medicine is mot delivered and I am not getting the exact tracking details from the app. It's still showing, "Pickup not ready"....

I ordered medicine vide order no M28813592 .Your schedule date for delivery shows 03/03/2021.But till today I have not received any medicine or any feedback.My patient is waiting for that medicine....

Discount is not giving me properly madam tell me 29 percent discount on medicine I ordered but they giving me some only 12 percent so plz solve my problem and give my money back...

Order changed by pharmacy & delivered wrong medicine.
ordered for hexidine-fresh-anise-flavour-sugar-free-bottle-of-300ml-mouth-wash. but delivered hexidine 0.2% bottle of 500 ml mouthwash.
I had asked for Sugar-free as I'm diabetic, but gave me sugared medicine, which can be risky for my life. Gross negligence. life risky....

Kindly stop your unnecessary mails and sms as soon as possible.
my mail id is [protected]@gmail.com...

Hi, my pharmeasy order id:M28300857.i ordered for the amount of RS.1149.54.in that I paid 325rs by pharmeasy wallet balance(which is given at free of cost) and 824.54rs by bank transfer (INR).
But, the final order price was 1073.89rs.
So, the difference is Rs.1149.54 - Rs.1073.89 =Rs75.65...
In which form of balance do I need to get the difference Rs.75.65 amount???
Actually I need to get the difference amount...

Please stop sending promo messages of your products...