Philips India Complaints & Reviews

Irespected sir,
I purchase philips bluetooth speaker 2.1 with remote, ac cord by flip cart in year 2017. But recently it is not work. It's power supply failed. When the device plug in ac but not power supply in the device. I have show it to ordinary mechanic but they don't repair it. They says it's smps not available in the electronic market. Due to this my device is useless.
Please sir it repair in your service centre. If the authorized person came at parbhani.

I purchased a 40 in wall mtg tv with ddb written 7 yrs ago. I am registered with youcell no. Was[protected] & address promod janveja flat no.404 arizona hts 10_3_86 teachers colony secunderabad 500026 your cc [protected] was not able to help i wanted to know if this tv can be used as internet screen now located in sec56 gurgaon pl let me know who will help me. Now my no is[protected]

I have purchased one philips vacuum cleaner on 5 th may 2019. Power cord is not functioning. I have already registered my complaint to customer care on
18th july 2019. My service request no is 60-[protected]. I have not received
Any service till date.
I will request you to provide me service and solve my problem as early as
Possible.
With regards.
Dr tapas das

I have a display problem with my philip uhd led 42put7590, within my warranty period the tv display has gone twice. The authorize service center people has done really bad job, it has gone blank for third time & i'm out of warranty period. Same bloody problem third time. I have no idea if this is manufacturing problem or vijay sales has con us. No way i can get the answers 50k gone in the drain.

Sir i have recently bought my philips multimedia speaker which comes with a subwoofer, 2n satellites, 1remote, 1rca-stereo, 1fm antenna. Its been seven months i have bought but now it's not working properly. One of the speaker column input audio cable is not seeming to work properly due to which one speaker is dead (Not working). Your toll free number isn't working too and i m pissed off calling them again and again. Sir please send someone from the service centre to repair my multimedia speaker

I purchased the Philips led 43" 4k TV model 43PUT7791 ON 01/07/2017. Now in TV when it will be switch on there showing like as unfortunately google services stopped and Google Play service stopped and taking long time to display... Now the is not working. The authorized service man of the Philips company said that the flash IC Of The TV is not working. Hence it will be changed and it will be charged Rs. 6000/-approximately. Is it true? And also he said that to bring the TV to service center in Davangere city. What next. Phone [protected], [protected].

My 55 in TV stopped showing Video in Jan '19. The job was assigned to Delta service, BTM Layout. TV was returned after service on 1 Feb '19 with two month's warranty. The problem resurfaced in about 40-45 days.

Delta service took it for repair and returned with a fix on 12 Apr '19. The fix failed again within 15-20 days. I raise the problem again with Philips and they assigned Delta for service. Delta asked me to drop the set with them, which I did on 13 May '19.

The service is not yet complete. Philips says (numerous mails and a couple of calls) Delta is not our dealer any more, Per Delta services the authorization discontinued after end Jun '19. I dropped the TV with them almost 1.5 months before the they ceased to be an authorized dealer. Also they claim the set is under repair/ test.

One thing I am really unhappy with is "Philips trying to wash their hands-off' merely saying rhetorically Delta is not authorized dealer any more. Philips neither notified me about the change nor made decent transition plan working with customers and their service network.

I need Philips to own-up and bring a quick and good resolution to this.

Our 40 inch philips tv had audio issues and i had complained through customer care number. This was assigned to adithya of metro tech and he sent a technician. They picked our tv on 23rd june and never returned it i kept calling calling and today after 17 days they say that the tv accidentally broke.

[protected] - they never pick the call or call back

Worst service ever

My number is :[protected]

Madam/Sir,
Most respectfully I am here by inform you that I am your branded customer since 30 years but unfortunately I am really fade up due to non satisfaction towards customer service.P.C.Electronics which is situated at Balasore District under state Odisha.There behavior towards customer is very pathetic.A ladies who always receives phone calls of customers & use slangs while communicating with customer.Actually my phillips TV display was got affected.I have intimated him earlier in the mean while they have sent an inefficient technician who doesn't know how display board is perfectly fit.He is a fickle minded fellow who came at 9.00pm on DTD.27.06.2019 & fitted the display board inefficiently & take Rs 5, 800.00(Five thousand eight hundred only) from my sister & gave commitment that i'll come tomorrow & solve your problem completely.But he doesn't come & put my number in rejection list.I am unable to contact him.After that I have immediately intimated to P.C.Electronics.But she didn't care a single word of mine.I am both mentally & financially harassed due to their fraudulent attitude.Finally I have decided to lodge an FIR against him.Please kindly help me how can my problem will be solve as quick as possible.
Yours faithfully,
Er.Ashwini Kumar Sahu
N.B.=Attachment of Bill

With due respect, my daughter, Harshita Gupta bearing Consignee Id:-IND14485671 booked a "Philips Multimedia Speakers" having Product Code:MMS4040F dated 24/06/2019 at Bangalore for deliverey at our home address 586/21B, Faridabad with Invoice Number: C5015 but product has delivered by:

M/S Gibson Innovations India Pvt. Ltd, Vatika Business Park, 4th Floor, Block-1
Sohna Road, Sector-49, Gurugram-122018.

Above said product is not having latest manufacturing date. Product delivered by above said dealer having manufacturing date: January, 2018. Daughter has paid value of new product, not for one and half year (1.5 yr) old product.

I request concerning authorities to replace this product and redelivered latest manufacturing product at our residential address.

It is humble request as an aware customer.

Kindly help, your gesture will be highly appreciated

The display becomes narrow. this occurs near about 10 days and volume gradually decreases automatically without the use of remote. This occurs more than two months. But the problem of volume does not persist foe long days. after few days it becomes normal and again starts after few days. A notification comes like "Effective only on TV" The volume cann't be controlled by pressing the volume button of the TV.

I have ordered philips power bank 32000mah but i received sony 32000mah power bank please replace the product because i trusted very much shocked when i received this because i trusted everybody is a service oriented because service is about when your service like god giving grace but i disappointed please replace as early as possible it would be better...

I have lodge a complaint on dated 30-april-2019 regarding my led model : 32pfl6370/v7 a18 is not working but still its not resolved. Can u pls tell me what is your sla time or date to attend the customer complaint. I have old customer of philips but that kind of complaint is really frustrated to your side attend the complaint. Kindly attend the complaint on priority. My complai number : bhu[protected]

I have a philips '40pfl3750' model led tv. This has 5 years of warranty. Please check the attached document with warranty card invoice and my complaint details.

My tv is not working from a long time getting blue line in ll the sides. So i raised complaint for this. They sent service engineer to analyse my issue and he took 1000 as a visiting charge. Although my tv is still under warranty.

After that i am following with philips team in all places (Call, mail twitter) but did not get proper response from them. They are just tring to manupulate it. They are asking same information again n again and it is still going on.

Sir
I have a philips tv as mentioned in subject, purchased from metro mall, borivali east on 25th jul 2015, with warranty period of 3 years. Period is over.
Its display resolution is ok but sound disturbance issue is observed since last few days, while tv is on.

It is kindly requested to depute someone with intimation on [protected]. Photocopy of card is enclosed herewith pl.

Regards

C. V. Khandekar

Have purchased philips 2.0ch tower speaker spa9060 blk for croma store at r city mall, ghatkopar (West), mumbai on 12th may'19.
The product is not working and have logged a complaint against request # bof 130619fs00766 on 13th june'19 within one month.
Service engineer visited on 15th may'19 and informed part has to be replaced. Its almost 2 weeks there's no feedback on resolution.
Can you intervene and help resolve this immediately.

Dear Team I have submitted earphone more than 50days ago in jamshedpur service center due to not working and the earphone is in warranty but still I didn't get my earphone replace back. Service center people are saying it's not in stock. Company is selling that product online but notable to provide services center. And I have loose my 50days warranty in service center who's fault is this

I have called to philips service center they came on 02.04.2019 and took service charges of Rs. 1300 suggested me to submit my tv and get 70 to 80 % amount return because the faulty part is not available with the service center and given me the address of (Pearl Electronics / Tekcare India Pvt. Ltd (Delhi) to go and submit. After that I have submitted my Phillips TV at the philips authorized service center at the said office and Mr Amit Kumar received my TV at swaroop nagar, gali no. 7, kacchi gali, delhi . Copy of receiving of TV is attached. He told me that the refund amount will be credited in your account within 20 days but till date i have not received it. After one month where i submit my TV all company left from Swaroop Nagar and Mr. Amit said i left the job and every one from Pearl Electronics / Tekcare India Pvt. Ltd (Delhi) denying to give my money or tv back to me They all are Fraud Even phillips is not doing anything i have mailed to phillips so many times but no replies i received yet. I am helpless please help me. All the bills copy extended warranty copy receiving copy is attached for your reference.

Sir
I have purchased a mixer grinder of this company of 750 watt motor capacity through amazon few weeks ago. However the grinder is unable to grind the materials, even rice which prepared for idli.
The mixer grinder is also making much notices. As you are aware that such appliance are very essential part of every kichen.
Plz arrange to send mechanic for repairing and replacement of defective part/s.
Moreover I observed that the blades of grinder and mixer are not working properly.
I purchased this product on the goodwill of the company and obviously a good brand.

Model Number - Philips LED55PLF5059
Serial Number -
Name - Ramesh S
Address - Akaanksha Residency flat no 305 B block New Sayyaji rao raod Bamboobazzar mysore 570021
Landmark - next to Arjun motor yamaha showroom
Pin Code - 570021
Contact Number - [protected]
Alternate Contact Number- nil
Dealer Contact Number - not avl
Problem Found - Panel defect identified by philip representative came during nov'18 and told not repairable refund will be given. then email id received from philip and all requested doucments send to them. but still not yet received the refund. 6 month over. Any mail send only auto reply mail only receiving. customer care phone for LED tv is not working. TV under warranty