Philips India Complaints & Reviews

I regret to inform you that I had registered my complaint for service of my
philips air purifier on 26th feb 2019 vide service request no is 60-[protected].
I got a call at around 5pm that service technician will not be able to attend the
call at that moment due to heavy rain during that time though technician was
present at kalyani then. Then I fix the next date on Ist march 2019 with their
consent. But...

Complaint no kol[protected] dt[protected]

Product : 22" philps led tv
Purchased date :[protected]
Dealer : great eastern trading co. Kolkata.

Nature of complaint : no picture visible. Screen total back-out after running for 4 and half months.

Problem was reported and checked by philips approved service center on[protected]. Compliant taken.
Panel problem was reported and the...

Hello sir,

I purchased philips 39inch smart tv in feb 2017 model no: 39pfl6570/v7 a18. It has 1 year warranty.in january 2018 my tv was got repaired and as per philips technician tv mother board was corrupted because of inbuilt setup box of videocon d2h high frequency radiation. They have replaced the mother board free of cost because it was under warranty. But at that time they didn't got philips motherboard. So fixed videocon...

Iam registering this compliant because we face bad support from the dealer side. We buy led tv on 5-9-2015 at price 30, 000/_.. That was on onam festival time. The executive told my father and sister that there is extended warranty for that item. My father and sister don't have any idea about the product or how to check these warranty and all. He told additional three years warranty they included it in extended warranty in their system. My...

I bought philips shb1603 bluetooth mono headset on 19th april 2018 from ebay. The device was a faulty one. Ebay cc told me to go to service centre as the product was under warranty. I submitted the device on 28th apr. Since then, there is no news of product as i have neither received any replacement nor refund. Neither they are forwarding the complaint to superiors nor giving any other alternative. So pathetic. Its still in progress. Almost...

I have a philips juicer which is about 6 months old. I had filed a complaint with the customer service. 1 technician came and said a part has to be replaced which is under warranty but there is a problem due to which there is a delay. Noone contacted me i called the technician and he said there is a delay. It has been 3 weeks plus the complaint is still open. I want this to be resolved asap else i will contact consumer court. Mynumber is...

My air purifier is not working. I have already registered complaint.
My service request no is 60-[protected]. The call was registered on
26/02/2019. One person called me on 26 th feb at 5pm and told me
That service engineer will not be able to attend the servise call due
To heavy rain. Since then no body attended the service. On 28th i gave a
Reminder call through whats app by [protected]. Today i gave two...

Please note that i am having a music system vide model-hts-3366 and i am very happy with the product but last few weeks the cd tray is nit coming out inspite of putting this in "open"" mode, please depute your field engineer to resolve the same. Please note that it is a post warranty case. We have tried to open it by several times by remote but still it is not opening and the disc is lying inside.

Requesting you to support...

Hi, I have bought the philips tv Model number: LED48PFL4958/V7, Registered mobile number:[protected]. TV Has 2 more years of warranty pending. When I try to contact the customercare number 39404040 never worked. Always says switched off. When called the authorized service center(Delta service BTM bangalore), he visited the my home and said display issue and asked me to raise compliant to take the tv for repair. Where he denies to take the...

I purchased my led tv online on 2016, model: 40pfl5059 and paid separately rs4351 amc for 18/04/2017 to 17/04/2019 (Quick customer electronic services (P) ltd). When i am having some problem in my tv some tied up agency sent their engineer who didn't recognize my amc and they told it's no more invalid and moreover they charged their visiting fee, not sure what happened in backend with philips and the company who was selling warranty for them....

I own a LED TV with model number: 43PUT7791/V7 which was sold to me with 1+2 years of warranty on Feb 21, 2017. From Sept 2018 my TV screen started showing black colour patches. I tried to get it resolved by calling customer care number 39404040. And service task was assigned to United Electronics Phillips Servicing Centre. They got my TV repaired twice and charged me service charges & travel charges. But the black patches come up again after...

I bought a 43 inch tv in late 2016 with 3 years warranty for my parents. When i had purchased it storekeeper had specifically said that this warranty is specifically for offline stores and in this warranty there won't be any charges or home visits.
But on jan 7, 2019 ago my tv stopped working and my dad complaint to the philiphs customer care.
There he was advised that visit charges of 650 rs would need to be paid irrespective...

The complaint registered for philips tv ddb model set top box not working, no resolution received. The contact centre us no not reachable, the emails don't get any revert even after weeks of complaint. Such pathetic customer service never experienced. Someone by the name anil jain called me yesterday and registered the complaint
Hyd [protected]
32pfl5270-model no. The team in hyderabad did not respond yet for the resolution...

Philips mixer grinder (Hl7701/00) purchased on[protected] in bajaj electronics - madinaguda, miyapur, hyderabad - 500049.

Product is not functioning and given complaint on 22 dec 2018. Service person (Mr. Gnaneswar - [protected]) came and checked the mixer and informed the motor is damaged and need to be replaced, so taken the mixer to their service center on 02 jan 2019 as it is under warranty.

Till date i. E...

I would like to inform you regarding a complain against philips india service centre, bhubaneswar, kindly read the fact narrated below:-

1. I purchased one philips mms 5220, 5-1, multimedia speakers system from ankit electronis, 154, bapuji nagar, bhubaneswar on dt. 19.10.2017.
2. The system is warranted against any defect due to defective material or workmanship for 12 months from date of purchase. Accordingly the warrantee...

My product warranty is valid for september 2019. I found some problem in my product. I am facing power button issue is located in grinder below side and also speed manage switch. I am resgister my comlain 3 time. 1st and 2nd time my issue is not resolve due to your side what ever any issue. Finally last time engineer visit in my ariea and repair my product but he ask me for money for repairing my product. I have no any option so i am provide...

I also bought phillips 42 inch. Tv 42put7590 with 5 yrs. On dec 2015. Guarantee from vijay sales indirapuram ghaziabad. This tv has started display problems 6 months back. Now whenever i call to cutomer care, person comes after so many follow ups and then they get it repaired in 15 -20 days, they have repaired it thrice, now since last 2 months they have said they will refund 50 % value of the tv. (They have charged service tax thrice)br...

At the very first time i submitted the complaint about the issue i was facing for my 43 inch led tv, that is display was not working only the audio was working. Within 1-2 days an engineer visited, he did'nt even touch the tv as soon as he turned on the tv it started working properly, he took the visiting charge. As soon as he left we again started facing the same problem. Again i made a second complaint to the philips customer care, they...

I have already mailed to Mr. Mohit about my issues. In the mail and also there is a issue with your toll free number provided, Warranty service toll free number is temporarily not available, Trying to reach you on another toll free number, but on answering the automated caller information say temporarily not available. And only warranty call are a mess, whereas paid services are readily available....

Extremely pathetic customer service experienced. Have been told by the customer care executive that due to technical problem unable to register complaint. After switching on the tv it is stuck on d2h page. Doesn't move further. Have been trying to reach them the whole day since 7feb, but either the line is busy or customer care says technical problem. Fail to understand this...