Philips India — Wall mounting equipment for led tv

Address:713213
Website:www.philips.co.in/c-m/consumer-support

Complaint number - pkol[protected] on dtd 02.04.2016
Ir / madam
With reference to our telephonic discussion (Your phone no. –[protected] at 15:54 hrs on 25 th may 2016, “you told me that the wall mounting equipment kept inside the tv box” but sorry to say it was not inside the box and also confirm by the store (You may also confirm).
O i request you please do the needful

Eller details : m/s. Bombay varity stores, benachity, durgapur - 713213 ph.[protected]/6530133
(Tax invoice no. 11/15-16 dtd 30.06.2016)
Regards
Ikdar
Was this information helpful?
No (0)
Yes (0)
Philips India customer support has been notified about the posted complaint.
Complaint comments 

Comments

From: sikdarG [[protected]@rediffmail.com]
Sent: 5/26/2016 10:20 AM
To: philips.[protected]@pemail.in;
[protected]@philips.com
Subject: Re: Complaint Number - PKOL[protected] on dtd 02.04.2016

CORRIGENDUM:-
IN THE BOX ARE MENTIONED EXCEPT "WALL MOUNT DEVICE" in place of this please read - "it is mentioned that one wall mount device should be in the box" but seller was not provided.
it is also be noted that the seller told me today (26.05.2016) that the wall mount kit will be provided shortly (within 2 to 3 days)
thanks
Sir/madam
Today (28.06.2016 @4pm) i have received the "WALL MOUNT DEVICE" for my Tv.

Thanks to all and regards.
Sikdar
CORRIGENDUM:-
date will be read as 28.05.2016 @4pm it is a typographical mistake.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Philips India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    1700
    Pending
    0
    Resolved
    422
    Philips India Phone
    +91 22 6691 2000 [Mumbai]
    +91 80 4189 0000 [Bengaluru]
    +91 44 6650 1000 [Chennai]
    Philips India Address
    9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
    View all Philips India contact information